Life to the Full REFRESHER COURSE

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MARCH MARCH CONFERENCCONFERENC

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SAFEGUARDING:SAFEGUARDING:• Protection from mal treatmentProtection from mal treatment• Prevention of harmPrevention of harm

PROMOTING WELFARE:PROMOTING WELFARE:• Ensuring safe and effective careEnsuring safe and effective care• Enabling full development of Enabling full development of

potentialpotential

Definitions

ACTIVITY:Look at the Code of Conduct with a partner.

What has this to do with Child Protection?In all honesty can you identify any leader you

know who does not always live up to this?. If you had to choose just one of these bullet

points to be your mandate, which would you choose?

Surely if we take our Christian faith seriously and put it into action the rest will follow!

Code of Conduct for Volunteers

Updated version, available on line in Go Leader Zone

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Life to the Full Guidance

• Everyone working with children /young Everyone working with children /young peoplepeople

has a responsibility to keep young people has a responsibility to keep young people safesafe

• Sadly our young people live in a world that is Sadly our young people live in a world that is frequently violent and abusive.frequently violent and abusive.

• It is GBEW/your church’s/YOUR responsibility It is GBEW/your church’s/YOUR responsibility

• It is not acceptable for anyone to say ‘It isn’t It is not acceptable for anyone to say ‘It isn’t MY job’MY job’

or I attended a course and was trained 10 year or I attended a course and was trained 10 year ago!ago!

Whose Job Anyway?

ACTIVITY:Look at the selection of newspapers provided

. What examples can you find of the violent and abusive world in which our young people live?

FOLLOW UP:GB should be a welcoming place of nurture,

respect, safety and Christian love. What a contrast to the life so many have!

Our Young People’s World

Abuse or neglect may be the result of Abuse or neglect may be the result of someonesomeone– Inflicting significant harm orInflicting significant harm or– Failing to act to prevent harmFailing to act to prevent harm

Abuse may be classified as:Abuse may be classified as:– Physical abusePhysical abuse– Emotional abuseEmotional abuse– Sexual abuseSexual abuse– NeglectNeglect

What is Abuse?

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There are no absolute criteria, There are no absolute criteria, consideration needs to be given consideration needs to be given to:to:

• The degree and extent of The degree and extent of physical harmphysical harm

• The duration / frequency of The duration / frequency of abuseabuse

• The extent of premeditationThe extent of premeditation• The degree of threat and The degree of threat and

coercioncoercion

What is Significant Harm?

Children sometimes keep quiet because:Children sometimes keep quiet because:• They are scaredThey are scared• They fear they will be taken away from They fear they will be taken away from

home or their parents will get into home or their parents will get into troubletrouble

• They believe they are to blameThey believe they are to blame• They think what has happened is normalThey think what has happened is normal• They are embarrassed or ashamedThey are embarrassed or ashamed• They feel guiltyThey feel guilty• They can’t communicate what happenedThey can’t communicate what happened• They think they have ‘told’They think they have ‘told’• They think they won’t be believedThey think they won’t be believed

Barriers to Telling

ACTIVITY:ACTIVITY:

You will have been told how to respond You will have been told how to respond to a disclosure at your initial training.to a disclosure at your initial training.

You may have a card with the golden You may have a card with the golden rules on it.rules on it.

With a partner, you have three minutes With a partner, you have three minutes to record 10 rules for How to Respondto record 10 rules for How to Respond..

How to respond

DO:DO:• ListenListen• Respect the child / Respect the child /

ypyp• Keep calmKeep calm• Take it seriouslyTake it seriously• ReassureReassure• Explain what you will Explain what you will

dodo• Record, sign & dateRecord, sign & date• Follow proceduresFollow procedures

DO NOT:DO NOT:

• Ask leading Ask leading questionsquestions

• Make promises you Make promises you can’t keepcan’t keep

• Show your emotionsShow your emotions• Jump to conclusionsJump to conclusions• Make accusationsMake accusations• SpeculateSpeculate• Dismiss what you Dismiss what you

hearhear• PanicPanic

How to Respond

Why Refer?

•Children have a right to be safeChildren have a right to be safe•Adults have a responsibility to Adults have a responsibility to protect protect childrenchildren•Abuse and neglect are damagingAbuse and neglect are damaging•You have only one part of the You have only one part of the jigsawjigsaw•Children rarely lie about abuseChildren rarely lie about abuse•Others may be involvedOthers may be involved•It puts the issue in the hands of It puts the issue in the hands of expertsexperts

The Process of Referral

If you have concerns;If you have concerns;•Inform your GB team leader Inform your GB team leader •She should tell your Church CP officerShe should tell your Church CP officer•Record and date your concerns Record and date your concerns •Follow your Church processes carefullyFollow your Church processes carefully•Your CPO will decide to refer or not Your CPO will decide to refer or not •Referrals will be followed up with a Referrals will be followed up with a gathering of gathering of information from all sourcesinformation from all sources•It is It is notnot your role to decide if the your role to decide if the allegation is trueallegation is true•If a leader is accused ensure they do not If a leader is accused ensure they do not have contact with the child till the issue have contact with the child till the issue is resolvedis resolved

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If a complaint is made against a GB leader:If a complaint is made against a GB leader:• Report to the team leader Report to the team leader • She should tell the church CPO or the She should tell the church CPO or the

appropriate person appropriate person • The CPO will:The CPO will:• Gather evidence: allegations, observations, Gather evidence: allegations, observations,

witness accounts, conversations witness accounts, conversations • Convene a meeting to attempt resolution Convene a meeting to attempt resolution • Make written record of decisions made Make written record of decisions made • Advise complainant of their right to approach Advise complainant of their right to approach

social services/police if allegation is serioussocial services/police if allegation is serious

Dealing with Complaints

If a complaint is made against a GB If a complaint is made against a GB leader:leader:

• Find someone to support the leader Find someone to support the leader against whom the complaint has been against whom the complaint has been made.made.

• Ensure the leader does not have contact Ensure the leader does not have contact with those involved until th eissue has with those involved until th eissue has been resolvedbeen resolved

Dealing with Complaints

ACTIVITYACTIVITY Rank each of the following from 1-10. 1 being rarely 10 being always:Rank each of the following from 1-10. 1 being rarely 10 being always:Do you on a typical GB evening:Do you on a typical GB evening:• Leave no volunteer alone with young peopleLeave no volunteer alone with young people• Record all events that might be controversial in a company record book Record all events that might be controversial in a company record book • Openly discuss with other staff any unacceptable behaviours (shouting at young Openly discuss with other staff any unacceptable behaviours (shouting at young

people /impatience)people /impatience)• Make conscious decisions about who works with whom based on relational Make conscious decisions about who works with whom based on relational

compatibilitycompatibility• Monitor the coming and going of all people on site Monitor the coming and going of all people on site • Spend time talking and sharing with your young peopleSpend time talking and sharing with your young people

Safe Practice

Some roles need specific trainingSome roles need specific training– expedition leader, trampolining coach, life saverexpedition leader, trampolining coach, life saver

• Some roles are dependent on experience, interest, skillSome roles are dependent on experience, interest, skill– Craft, pianist, special need support, treasurerCraft, pianist, special need support, treasurer

• Some roles are determined by availabilitySome roles are determined by availability– Who will unlock, assist with refreshmentsWho will unlock, assist with refreshments

KEY QUESTION: Has each person been appropriately KEY QUESTION: Has each person been appropriately equipped for the role they are fulfilling?equipped for the role they are fulfilling?

Roles and Responsibilities

• Denominational guidelines give Denominational guidelines give guidelines for ratio of guidelines for ratio of leaders/young peopleleaders/young people

• GB’s residential training gives GB’s residential training gives minimum ratiosminimum ratios

ACTIVITYACTIVITY

In groups of three explain the In groups of three explain the following statement:following statement:

It is never possible to define a It is never possible to define a global ratio for supervision levelsglobal ratio for supervision levels

Supervision 1

Supervision levels will need to Supervision levels will need to take account of:take account of:

• The age of the group involvedThe age of the group involved• The activity being undertakenThe activity being undertaken• The environment in which the The environment in which the

activity is being undertakenactivity is being undertaken• Any special needs in the Any special needs in the

groupgroup• The experience / training / The experience / training /

gender of the adults presentgender of the adults present

Supervision 2

Written risk assessments are good practiceWritten risk assessments are good practice• They should be simple and apply common senseThey should be simple and apply common sense• All leaders should be involved in the processAll leaders should be involved in the process• A basic plan can be kept from week to week with A basic plan can be kept from week to week with

additions being added if new tasks are introducedadditions being added if new tasks are introduced• Review them regularly. Review them regularly. • KEEP THEM KEEP THEM Sample risk assessments are available:Sample risk assessments are available:• How to Run an Evening’s ProgrammeHow to Run an Evening’s Programme• Residential Event ToolkitResidential Event Toolkit

•

Risk Assessments

ACTIVITYACTIVITY

In one minute record as many In one minute record as many different ways as you can that you different ways as you can that you in GB may use Information in GB may use Information Communication Technology .Communication Technology .

I.C.T

Updated Updated guidelines cover :guidelines cover :• Use of photographsUse of photographs• Safe use of websitesSafe use of websites• Data base regulationsData base regulations• Accessing the webAccessing the web• Communicating via text and emailCommunicating via text and email• Use of Social mediaUse of Social media

I.C.T

Volunteers Volunteers should be aware of the following:should be aware of the following:• Use group e mail to communicate not one to Use group e mail to communicate not one to

oneone• Always ensure message is sent to an adult as Always ensure message is sent to an adult as

well as girls/young peoplewell as girls/young people• Save all e mail / text communicationsSave all e mail / text communications• Do not communicate at anti social timesDo not communicate at anti social times• Use a company e mail addressUse a company e mail address• If possible, use a company phone for GB If possible, use a company phone for GB

communicationscommunications• Be careful that any links sent are appropriateBe careful that any links sent are appropriate• Use language carefully – avoid ‘love’ or XXXUse language carefully – avoid ‘love’ or XXX

E mail & Texting

• NeverNever communicate with GB members via your communicate with GB members via your personal face book sitepersonal face book site

• Company face book sites must be Company face book sites must be closed groupclosed group sitessites

• Negotiate a Negotiate a code of conduct code of conduct with your members with your members • Remove any member who contravenes code of Remove any member who contravenes code of

conductconduct• Decide who the site is for. (No under 13s)Decide who the site is for. (No under 13s)• Post information on the Post information on the WALLWALL not by messaging not by messaging• The The site administrator should be an adultsite administrator should be an adult• Only the site administrator should Only the site administrator should accept accept

members and add photos (No photo to be members and add photos (No photo to be tagged) tagged)

• Monitor content Monitor content regularly regularly

Social Media

ACTIVITYACTIVITYMake a list of the forms Make a list of the forms required in connection with safe required in connection with safe practice within GBpractice within GB

FOLLOW UPFOLLOW UP

These administrative processes These administrative processes are in place to protect both the are in place to protect both the leader and the young people. leader and the young people.

Administrative Requirements

It is important that Young People feel safe in GBIt is important that Young People feel safe in GB• Be aware of the types of youngsters that might Be aware of the types of youngsters that might

be prey to bullying be prey to bullying • Avoid leaving young people on their own Avoid leaving young people on their own

bullying often happens during unsupervised bullying often happens during unsupervised activitiesactivities

• Agree a code of conduct that everyone is part ofAgree a code of conduct that everyone is part of• Make it OK to ‘tell ‘ if someone is being mal-Make it OK to ‘tell ‘ if someone is being mal-

treatedtreated• Deal promptly fairly and calmly with reported Deal promptly fairly and calmly with reported

incidentsincidents• Ensure that leaders are aware that adults can Ensure that leaders are aware that adults can

bully as well as childrenbully as well as children

Anti –Bullying Strategy

GB’s principles declare that ;GB’s principles declare that ;‘‘The Brigade promotes a just society where all are equally valued’The Brigade promotes a just society where all are equally valued’

So does your company ensure all are equally valued?So does your company ensure all are equally valued?ACTIVITYACTIVITYIn your group each take on a different role e.g. a member:In your group each take on a different role e.g. a member:• who struggles with readingwho struggles with reading• who has a different colour skin to everyone elsewho has a different colour skin to everyone else• who is not very athleticwho is not very athletic• who comes from a family where money is shortwho comes from a family where money is short• who has joined a group that has been in GB a long timewho has joined a group that has been in GB a long time

Define in what ways / at what times you feel ‘unequal’ in GBDefine in what ways / at what times you feel ‘unequal’ in GB

Equal Opportunities

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