Life in Consulting Presentation - University of Ottawa

8/13/2019 Life in Consulting Presentation - University of Ottawa

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Life in ConsultingMichael McFaul

Partner, Consulting Director of OperationsOntario Region

October 30, 2012


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Deloitte & Touche LLP and affiliated entities.

Agenda

What is Consulting? A Career in Consulting

2 Life in Consulting


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What is Consulting?



4/16 Deloitte & Touche LLP and affiliated entities.

What is Consulting?

Consulting is about helping clients plan, structure and grow theirbusiness focusing on improving performance

It is about guiding organizations through change


Listening Analyzing Architecting Delivering

To our clientsbusiness challengesand needs

Understanding ourclients issues as theypertain to industry,people, process andtechnology

Business and marketdata, competitivedynamics and industrytrends

Selecting appropriatetechnologies toaddress complexbusiness solutions

Innovative, strategicrecommendations andcomprehensive actionplans

New business andtechnology solutions

Business solutionsthat drive competitiveadvantage andshareholder value

Aligning technology tobusiness process



Why Do Clients Hire Consultants?


Create strategies, plans and solutions that help clients deliver concretevalue to their stakeholders

Identify areas of opportunity to increase management effectiveness

Become trusted advisors to clients by understanding their business

Bring an outside perspective to help clients identify innovative ways ofdifferentiating themselves

Translate leading ideas and technologies into sustainable, competitive andstrategic advantage

Develop innovative solutions to complex business problems

Deliver advice and expertise that allow clients to achieve business goals

Help clients create change within their business

Management Consultants:



Management Consulting Industry Overview


StrategyFirms Strategy and planning

Full Service Firms Multi-national, multi-service lines

Industry SpecificFirms

Limited service offerings specifically tailoredto a particular industry segment

Boutique orService Specific

FirmsTargeted type of business-specific solution

TechnologyImplementation

Firms

Integrators, technology implementation andother solutions requiring specific IT-basedskill sets


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Consulting Services The Deloitte Example


Tax Audit ConsultingFinancial

AdvisoryEnterprise

Risk Services

Human CapitalStrategy & Operations Technology

CorporateStrategy

Shapes and refines strategicvision and objectives to drivesuperior shareholder returns

Finance andPerformance

Management

Provides the CFO with tools toimprove cash flows, measureperformance and reduce costs

Supply ChainStrategy

Designs solutions forwarehouse, distribution,sourcing and procurementoperations

OperationsExcellence

Improves production flexibility,asset utilization and customerresponsiveness

Customer andMarket Strategy

Helps clients address a broad

range of customer, channel,marketing, and sales issues

TechnologyStrategy &

Architecture

Advises clients on aspects ofIT strategy & ITs alignmentwith business strategies,enterprise architecture,outsourcing, and ITeffectiveness

SystemsIntegration

Provides advisory servicesaround custom development,

vendor packages andTesting & QA Services

InformationManagement &

AnalyticsTechnology

Assist clients in developingand implementing technologyand processes to capture andcommunicate informationefficiently

ApplicationManagementServices

Provides clients with end usersupport for applications,application development andmaintenance services, as wellas database and systemmanagement services.

SAP

Provide advisory andimplementation servicesCRM

Oracle

Provides organizational designadvisory services

Enables clients to implementlarge scale transformations by

focusing on the peopledimension of transformation

Provides the CHRO withstrategy and service deliverysolutions to help createbusiness value

OrganizationalDesign

TransformationalChange

HRTransformation

Helps organizations plan,acquire, develop, engage, anddeploy talent

Talent Strategies

Organizes, facilitates anddesigns core processes in fourkey areas: Strategic clarification,Strategy deployment, Managingfor results, and Performanceimprovement

ManagerialDesign TM


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Consulting Marketplace 2011 - 2014


Deloitte is the leading global consulting firm

# Company 2010 Global ConsultingRevenue ($M)

2010 Growth Rate

1 Deloit te $14,216 7.80%

2 PwC $12,376 10.90%

3 Ernst & Young $9,890 5.20%

4 KPMG $8,760 8.30%

5 Accenture $7,277 6.80%

6 IBM $6,293 5.20%

7 McKinsey & Company $4,773 8.80%8 Marsh & McLennan Companies $3,776 3.90%

9 Booz Allen Hamilton $3,268 6.50%

10 Towers Watson $2,883 -3.80%Source: Global Consulting Marketplace 2011-2014; Kennedy Consulting Research & Advisory estimates


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The Engagement Lifecycle


Pre-Engagement

Start-UpData

Gathering & Analysis

Recommen-dations

Execution Closure

Financial Management

Risk and Issue Management

Knowledge Management

Client Relationship Management

Project Management

Teamwork and Team Leadership


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A Career in Consulting



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Deloitte Career Path

Key characteristics Strong interpersonal and

team-building skills Superior analytical and

problem-solving skills Dynamic individuals who

seek challenging projects Leadership and initiative,

in and out of the workenvironment

Flexibility, humility,integrity andprofessionalism

Exemplary record ofachievement


Analyst(2-3 years)

Consultant(2-3 years)

SeniorConsultant(2-4 years)

Manager (2-4 years)

SeniorManager (3+ years)

Partner /Director


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Benefits and Challenges


Benefits ChallengesExciting opportunities

Great work experience

High caliber colleagues

Challenging work

Opportunity to make adifference for clients

Travel

Its not a 9-5 job

Making a difference Everyday!

Pressure

Constantly working on new

topics/clients Ambiguity

Highs and lows

Travel

Multiple managers

Its not a 9-5 job


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What Makes a Strong Consultant (as per Deloitte)?


Demonstrated ability to learn quickly

Motivated by challenge

Strong analytical & problem solving ski lls

Collaborative working style & abili ty to work in teams

Client-centric & innovative thinker

Extraordinary potential to lead

Confident & convincing communicator

Track record of excellence in academic, professional & extra curricular endeavors

Comfortable in dealing with uncertainty & change

Capacity to work under pressure


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Roles and Skills Required


Skills

Roles

Consultant

Senior Consultant

Manager

Skill Focus

BusinessDevelopment Focus

Leadership Focus


Leadership Focus

Skill Focus


Leadership Focus


Leadership Focus

Skill Focus


Leadership Focus

Partner

Business Analyst

Senior Manager


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Top Signs Youve Been a Consultant for Too Long


Someone mentions a 7:00 oclock meeting and you say, AM or PM ?

You decide to re-org your family into a team-based organization .

You believe you never have any problems in your li fe, just issues and improvementopportunities.

Your deliverable for Sunday afternoon is clean laundry and pay bills.

You give constructive feedback to your dog.

You ask the waiter what the restaurants core competencies are and you refer to processflows when dinner arrives late.

You wri te a work plan for your weekends.

You insist that your friends submit time sheets at the end of the month so you can seewhat you missed.

You congratulate your parents for successful value creation!


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Life in Consulting Presentation - University of Ottawa