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Life beyond red tapeLife beyond red tape
Richard Capie
Deputy Chief Executive
Chartered Institute of Housing
Regulation = red-tapeRegulation = red-tape
You’ve seen a lot of housing ministers coming and going, after each reshuffle they tell you about their new targets that have to be reached, the way they want money to be spent and the latest pet project that’s going to come out of Whitehall,’
‘I’ve shadowed these ministers and I’ve seen while they have been pulling levers and pushing buttons and blowing whistles not much has necessarily happened at the other end.
‘So what do I want to do now that I have these levers? I want to hand the levers over to you.’
But changes in social housing regulation pre-dated But changes in social housing regulation pre-dated coalitioncoalition
Audit Commission KLOEs Elton review Housing Corporation - Regulatory
Code Cave - social housing regulation Cole - domain regulation But we were largely happy with the
TSA settlement
A(nother) whole new worldA(nother) whole new world
HCA - independent regulatory committee Social housing regulation continues within HCA but
consumer focus limited “serious detriment” test Single Ombudsman Local Tenant Panels Regulation but not as we know it or has been envisaged
Mixed reaction from providers and tenantsMixed reaction from providers and tenants
About time we were left to get on with it… Who is going to set the standards? What happens to “average” landlords? So they’ll care about the money but what
about my home? What’s happened to direct access to the
Ombudsman? Will a regulation committee and new
arrangements satisfy lenders?
Some things haven’t changedSome things haven’t changed
Tenants still have limited market powers and constrained choice
(Most) tenants can’t hand back the keys and go elsewhere
Limited competition (if any) amongst providers Lenders still want to know their lending has a
regulatory backstop (£40bn and rising) Government wants providers to deliver more value
for money from tax payer funding Ministers still like to be able to direct - tenant
cashback anyone?
Primary challenge is to boards and tenantsPrimary challenge is to boards and tenants
To define local standards and agree expectations
To create mechanisms which monitor and hold landlords to account
To push organizations to benchmark excellence from within housing and without…
To demand the best services and the best value for money
To be accountable and transparent
But its about more than individual organizationsBut its about more than individual organizations
How to translate excellence and improvement in one organisation into improvement across a sector
Who is going to take an interest in the shape of the whole of social housing sector? In shaping the market? In identifying the best, in challenging the worst?
In demanding better from the average? No KLOEs, No CRMI/IGP, CAA anyone? LGPF? Different approach
to central government guidance… In programme for government says “we will end the culture of tick-
box regulation and instead target through co-regulation and improving professional standards”.
CIH is your home of professional standardsCIH is your home of professional standards
Learn with us, Improve with us, Influence with us.
Advocates of co-regulation and sector-led improvement for many years
CIH currently developing its role in supporting organisations as well as individuals to be professional and deliver excellence.
Responding to demand from the sector and members - returning to a role that we historically played.
CIH is your home of professional standardsCIH is your home of professional standards
Its why we exist - to champion and support professionalism and excellence
We are cross domain - we aren’t wedded to any organisational type
We are interested in excellence regardless of tenure - as the lines blur this is increasingly important
We are the trusted and respected home of good practice - Practice Online, UKHA, our conferences and training
Government recognizes our role as the professional body - MBUST, ASB, FI teams
We are an educational charity and accredit others All our profits are re-invested back in to the sector
Watch this spaceWatch this space
Respect charter launched this week Demanded tenants and providers But driven and shaped by sector not government or regulators - but fits with
framework Work with SLCNG and Housemark Looked at professional practice across other sectors - opted for Charter approach CIH provides resources to support individuals and businesses, working with key
partners and experts Critically our role is to gather information to shape and improve policy as well as
improve service delivery Equality and diversity is next CIH’s role around professional standards continues to change to meet your demands
for the future We want to hear from you - your chance to help shape our role…