Licensing Quick Guide - Optitexhelp.optitex.com/Optitex_Licensing_Quick_Guide.pdf · This document provides a quick overview of the Optitex licensing system: The physical key, together

Licensing Quick Guide

Version Control

Version Date Description 1.0 3/24/2013 Created 1.2 7/8/2014 Added version control and edited 03/2015 Added nest ++ 2 on code meter +

v2c also for offline activation 4/19/2015 Updated brand and logo 06/2015 V 15 network activation changes

Proprietary information of Optitex ©2015 |3|

Table of Contents Overview ................................................................................................................................................... 4

Types of License Keys ................................................................................................................................ 5

Getting Started with a New (Non-Network) License .............................................................................. 10

Before Starting the Activation ............................................................................................................ 10

Workstation online activation ............................................................................................................ 10

Workstation Offline License Activation .............................................................................................. 12

Working with Network Keys: the Basics ................................................................................................. 16

Network Key Activation ...................................................................................................................... 18

Getting Help from Optitex with Network Key Activation ................................................................... 27

Updating/Upgrading Existing Licenses .................................................................................................... 30

Contacting Optitex with License Requests ............................................................................................. 30

Troubleshooting and Error Messages ..................................................................................................... 31


Overview This document provides a quick overview of the Optitex licensing system: The physical key, together with the activation file, allows the use of the software, based on the purchased modules. This guide includes the following information: common licensing processes and issues, types of Optitex license keys, how they work and how to activate them.

If you are interested in a more advanced guide which includes all licensing processes and issues, as well as best practices and troubleshooting, please contact Optitex Support.

mailto:[email protected]


Types of License Keys In this section we will discuss all the different types of Optitex license keys. Different key types have different requirements and different activation processes. Identify your key, and then follow the relevant instructions.

USB License Key Types The following are the types of license keys used by Optitex:

1. New Regular/Demo (time limited) key 2. Old Regular key 3. Old Demo (time limited) key 4. New network key 5. Old Network key 6. Old Nest ++ 2 key 7. Code Meter nesting key

New Regular/ Demo (Time Limited) Key • This new key is used as both a Regular and Demo (Time Limited) Key. • It allows all users of one computer the use of the software. • If Time Limited, the key expires after a defined period of time. • Its color is Orange. The key number and Optitex logo are etched on it. • A time limited key can be extended, or switched to be a regular key.

New Regular/ Demo (time limited) key

Note: The new key replaces the old Regular and Time-Limited keys which were used up until February 2014.


Old Regular Key Old Demo (time limited) Key

Old Regular Key • Its color is Purple. • It allows all users of one computer the use of the software.

Old Regular Key

Old Demo / Time limited Key • The Demo (time limited) key expires after a defined period of time. • An expired key can be extended. • This key has a longer shape than the regular key. • Its color is black.

Old Demo (time limited) key

Workstation activation Process

New Network Key • The new network key may be time limited or perpetual.


• The network key is installed on the computer which functions as the license server. • The license clients receive their licenses via the network. • Its color is Red. • The key number and Optitex logo are etched on it.

New Network Key

Note: The new key replaces the Old Network key which was used up until February 2014

Old Network Key

For more information regarding network licensing, see How to work with Network keys.

Old Network Key • The network key provides a predefined number of licenses to workstations via the network. • The network key looks like the old regular key, but is colored red. • It is installed on a computer which functions as the license server.


• The license clients get their licenses via the network.

Old Network Key

For more information regarding network licensing, see How to work with Network keys

Old Nest ++ 2 Key • As of version O/15, nest ++ 2 will be provided using the new Code Meter key, instead of this key. • This key is required for the Nest ++ 2 Module. • It cannot be used on its own. It must be used together with one of the Optitex keys. • Its shape is different than the above keys and its color is black. • The same key can be: Permanent, Demo (Time limited) or Network.

Old Nest ++ 2 Key


Code Meter Nesting Key • The Code Meter key can be Unlimited, Demo (Time Limited) or Network. • The key allows advanced nesting: Nest ++ Pro Multicore, and/or Nest ++ 2. • Nest ++ 2 is automatically included for Nest ++ Pro Multicore owners. • Its color is silver and it comes inside a turquoise/silver case with the Wibu System logo. • The key number is etched on the part that is inserted in the computer. • It cannot be used on its own. It must be used together with one of the Optitex keys.

Code Meter Nesting Key Images

Code Meter Key


Getting Started with a New (Non-Network) License The following section describes how to proceed once you have received a new license key. Licenses have to be activated in order to use the software. The activation can be done directly via the internet using the license manager.

Before Starting the Activation

Before starting with the activation of your key, please verify:

1. The Optitex Installation has completed successfully. 2. The USB license key is inserted in the local machine and its light is on.

After inserting the License key in one of the available USB ports on your machine, wait for windows to install the key. This is done automatically and normally takes less than a minute. The process is completed once the light of the license key is on. Usually there is also a notification from Windows, if you click the icon on the taskbar.

Note: Sometimes switching USB ports may be required to invoke the key installation. If this does not help, in most cases, a manual installation of the drivers will do the trick.

Installing the Sentinel HASP Runtime Environment To install the license key manually:

1. Download: http://sentinelcustomer.safenet-inc.com/DownloadNotice.aspx?dID=8589947119 2. Accept the agreement. 3. Save the file to a location you can easily find (e.g. your desktop). 4. Extract the downloaded zip file. 5. Run the HASPUserSetup.exe file.

The Sentinel HASP run time environment is installed. The light of the key should be on now.

Workstation online activation

The Optitex License Manager utility is used for activating the key. Once the program is installed and the key is plugged in, open the License Manager to activate the key for your workstation:

1. On the windows Start menu, go to Programs > Optitex [version #]> Utilities > LicenseManager.

The License Manager opens. Your license key number should be indicated as follows:

http://sentinelcustomer.safenet-inc.com/DownloadNotice.aspx?dID=8589947119


2. On the bottom right, click the Online Activation button.

A message appears:

3. Click OK to proceed.

A confirmation message appears:


4. Click OK.

The License Manager now displays the licensed version, as well as the modules included:

Note: Activation is valid for the current computer only.

Workstation Offline License Activation

When online activation is not possible or blocked by your network, there is an alternative.

You can generate a request file, get a license file and install it.

To activate your workstation key offline:

1. Open the License Manager. 2. At the bottom of the dialog, under License, click Generate Request.


The Generate license request dialog opens:

3. Browse to a folder and save the file (in a location you can easily find, e.g. your desktop). 4. Go to this website: http://chava.optitex.com/LicenseWebApp/Default.aspx.

http://chava.optitex.com/LicenseWebApp/Default.aspx


5. Proceed with step 3 on the web page to select the previously generated *.req file. 6. Proceed with step 4 on the web page and enter the key number (found on the license manager). 7. Proceed with step 5 on the web page to upload the file.

After a short while, the Save As dialog opens.

8. Save the returned license file (*.lis) in a location you can easily find (e.g. your desktop). 9. Go back to the License Manager to install the license file. 10. Under License at the bottom, click Install License.


The Install License dialog opens.

11. Browse for and select the saved *.lis file and click Open.

The license is installed and the license manager now displays the licensed version, as well as the modules included.

Notes:

• When there is no access to the above web page, or if this process is unsuccessful, please open a case in Self-service portal or email [email protected]

o Enter the license details with the request file attached.

• You will receive a license file in return which you can save and install as described above from step 8 onward.

mailto:[email protected]


Working with Network Keys: the Basics The network license environment consists of the license server, and the license clients. The license server is the computer where the network license key is installed. The license clients receive the license via the network from the license server based on the number of available concurrent (floating) licenses. If the number of concurrent clients exceeds the capacity of the license server, licenses will only be supplied up to the limit. Additional clients will have to wait until previous clients will release their licenses.


Network Environment Illustration

License server (Computer with the license key)

1 2 3

License Clients

Workstations get their license via the local network.

PDS & Marker are installed on all stations.

Only 2 PDS and 1 Marker can run simultaneously!

PDS Marker

PDS Marker

PDS Marker

Network key with concurrent (floating) licenses: 1 marker, 2

PDS. PDS

Marker


The License Server • The license server is the computer available on the network, on which the network license key is

installed. • This computer distributes the licenses concurrently (at the same time) to the clients via the network,

listening to the default port: 1947. • The server can provide licenses following the license key activation, based on the number of

concurrent (floating) licenses available on the key.

The License Clients • The clients need to have the Optitex software package installed. • The clients get their licenses automatically as long as they are exposed to the license server via the

network. • In case the clients have a problem getting the license, because of subnets layout or for any other

reason, they can be configured to access the server directly. • The client gets an available license form the server. If all licenses are in use, the client will have to

wait until a license is released.

Network Key Activation

You can activate a network key online, or if you have internet problems or restrictions, you can activate offline as well.

Related Links:

• Activating your Version 11 or 12 Network Key Online • Activating your version 15 or later Network Key Online • Activating your Version 11-12 Network Key Offline • Activating your Version 15 or later Network Key Offline • Getting Help from Optitex with Network Key Activation

Network key online Activation

• The activation of the network key is slightly different than a regular key. • In version 15, the network activation process has changed from previous versions.


Activating your Version 11 or 12 Network Key Online • It must be done locally on the computer with the physical license key. • In addition to the License Manager, it requires another utility to generate an activation request

file: the HASP RUS utility. • Make sure you read Before starting the activation prior to proceeding.

To activate your version 11 or 12 network key online:

1. On the windows Start menu, go to Programs > Optitex[Version #] > Utilities > OptitexHaspRUS.

The Sentinel Hasp RUS dialog opens:

2. On the bottom left, click the Collect Information button.

The Save Key Status As dialog opens.

3. Browse for a folder to save the key information file (*.c2v). Make sure you know where to find the saved file.

4. Enter the file name. Any name will do, but it is recommended to include the key number. 5. Click the Save button.

The c2v file is saved.

6. Open the License Manager. 7. On the bottom right, click the Online Activation button.


The following message appears:

8. Click OK to proceed.

The c2v file dialog opens:

9. Select the c2v file created in step 2 above, and click Open. 10. After a short while, the confirmation message appears:

11. Click OK.


The license manager now displays the licensed version, as well as the modules included:

Note: Delete the c2v file after use. Reusing old c2v files may invalidate your license key.

Activating your Version 15 or Later Network Key Online

• It must be done locally on the computer with the physical license key. • No need to create a c2v before the activation. • Make sure you read Before starting the activation prior to proceeding.

To activate your version 15 or later network key online:

1. Open the License Manager. 2. On the bottom right, click the Online Activation button.

The following message appears:

3. Click OK to proceed. 12. After a short while, the confirmation message appears:


4. Click OK.

The license manager now displays the licensed version, as well as the modules included:


Network License Key Offline Activation When online activation is not possible or blocked by your network, there is an alternative.

• The Network key Offline activation process has changed from version 15 and above.

• Make sure you read the before starting with the activation section prior to proceeding.

Activating your Version 11-12 Network Key Offline


• This process needs a c2v created with the Sentinel HASP RUS utility.

To activate your version 11-12 network key manually:

1. Complete the first two steps of the Network license key online activation to create the c2v file. 2. Go to this website: http://chava.optitex.com/LicenseWebApp/Default.aspx.

3. Proceed with step 3 on the web page to select the previously generated *.c2v file. 4. Proceed with step 4 on the web page an fill in the key number (found on the license manager). 5. Proceed with step 5 on the web page to upload the file.




6. Save the returned license file (*.v2c) in a location you can easily find (e.g. your desktop). 7. Go back to the License Manager to install the license file. 8. Under License at the bottom, click Install License.

The Install license dialog opens.

9. Browse for and select the saved *. v2c file and click Open.


Note: There are two other ways to apply the v2c other than through the license manager. Use them if needed:

1. The HASP RUS utility > Apply License Update (tab).

2. The Sentinel Admin Control Center > Update/Attach (under Options, on the left hand side)

Related Link: Getting Help from Optitex with Network Key Activation

Activating your Version 15 or later Network Key Offline


• This process needs a c2v created with the Sentinel RUS_GWYWG utility.

To activate your version 15 network key manually:

1. On the PC with the network key, go to the C:\Program Files\Optitex 15\App folder. 2. Locate and open RUS_GWYWG.exe.

The RUS window opens:

http://localhost:1947/


3. On the Collect Status Information tab, select Update of existing protection key.

4. Click the Collect Information button. 5. The Save Key Status As dialog opens.


6. Browse for a folder to save the key information file (*.c2v). Make sure you know where to find the saved file.

7. Enter the file name. Any name will do, but it is recommended to include the key number. 8. Click the Save button.

The c2v file is saved.

9. Go to this website: http://chava.optitex.com/LicenseWebApp/Default.aspx.

10. Proceed with step 3 on the web page to select the previously generated *.c2v file. 11. Proceed with step 4 on the web page and fill in the key number (found on the license manager). 12. Proceed with step 5 on the web page to upload the file.


13. Save the returned license file (*.v2c) in a location you can easily find (e.g. your desktop). 14. Go back to the License Manager to install the license file. 15. Under License at the bottom, click Install License.


16. Browse for and select the saved *. v2c file and click Open.




Note: There are two other ways to apply the v2c file other than through the license manager. Use them if needed:

1. The RUS_GWYWG utility > Apply License File (tab).


Related Link: Getting Help from Optitex with Network Key Activation

Getting Help from Optitex with Network Key Activation

When there is no access to the Offline Activation web page, or if this process is unsuccessful, please proceed as follows:

1. Use the c2v file you prepared for the offline activation process:

a) For Version 11 or 12 b) For version 15

2. Open a case in the Self-service Portal . 3. Enter your license key details. 4. Inform Optitex that online activation is not possible. 5. Have the c2v file attached. 6. You will receive a reply with a corresponding license (v2c) file. 7. Save the received v2c file in a location you can find (e.g. your desktop). 8. Go back to the License Manager to install the license file. 9. Under License at the bottom, click Install License.


http://www.optitex.com/Help/en/index.php/Self_Service_Portal



10. Browse for and select the saved v2c file and click Open.


Note: There are two other ways to apply the v2c other than through the license manager. Use them if needed:

1. The RUS utility:

a. Version 11 or 12 HASP RUS utility > Apply License Update (tab).

b. Version 15 RUS_GWYWG utility > Apply License File (tab).




Pointing Clients Directly to the Server Whenever clients are experiencing difficulty reaching the license server, because of subnets layout or any other reason, it is recommended to point the licensing clients directly to the server.

To designate a specific server:

1. On the client, open the Sentinel Admin Control Center (ACC) by using any web browser and go to the URL: http://localhost:1947.

2. From the Options menu, select Configuration and select the Access to Remote License Managers tab.

3. Clear the Broadcast Search for Remote Licenses checkbox. 4. Select the Aggressive Search for Remote Licenses checkbox. 5. In the Specify Search Parameters box, enter the server computer name or IP address.

6. Verify the license connectivity by going to HASP Keys in ACC. (http://localhost:1947/_int_/devices.html). After a few minutes, the designated key should be listed.


http://localhost:1947/_int_/devices.html


Updating/Upgrading Existing Licenses Existing licenses may be updated with:

• Additional modules purchased. • Upgrades to newer versions. • Extensions when time limit has run out.

All these actions are applied by reactivating the key, following an authorization from Optitex.

When is a new activation required? A new activation will be required when:

1. Moving the license key to another computer (excluding network and nesting keys) 2. Installing a new Optitex version 3. Purchasing additional modules 4. Renewing Demo (time limited) license keys 5. Installing/reinstalling Windows

Renewing Demo/Timer Keys Time limited keys can be renewed after being authorized by Optitex.

If your license is about to expire, ask Optitex to extend it.

Once the key records are updated, Open License Manager and re-activate the key.

Contacting Optitex with License Requests If you need renewed activation for any of the above reasons, please open a case in the Self -Service Portal with your license key number and requirements.




Troubleshooting and Error Messages The following section describes license related errors and issues you may encounter and what to do to solve them.

Problem: Hasp Plug Failure.

This message appears when the system cannot connect to a license key. This can be caused for many different reasons.

Possible causes and solutions:

Missing Local Key

1. The Key is not inserted

• Insert your key into one of the USB ports and wait for the light to turn on.

2. The key is inserted but its light is not on

• The driver for the key needs be installed manually with Admin privileges.

3. User permissions prevent access to the USB ports

• Allow access to the ports.

Missing Network Key

1. The key is not inserted in the server or the server is turned off.

• Verify that the server is turned on and connected to the network. • Verify key status on the server: Apply the same steps as with local key above.

2. The client is not exposed to the server on the network.

• Verify the client network connectivity status and fix it if needed.

Point the client directly to the server if needed.


All concurrent (floating) licenses are in use In a network license environment it is possible that there is no available floating license at the moment.

• The administrator can check the Sessions in the ACC (http://localhost:1947) under the options menu. The administrator can disconnect active sessions to free floating licenses.

• Alternatively check with your colleagues for unneeded open sessions and ask them to quit.

Problem: Error code 2 - failed reading the license.

This error is caused when the license file created in the previous activation is not available.


1. The license file was removed or deleted

• Reactivate your key.

2. Reactivation failed

• Reactivate your key Online or Offline




This error mostly happens with manual offline activations.


1. The downloaded/emailed license file is corrupted. 2. Received license file was modified by antivirus/firewall/virus.

• Request a zipped license file. This should protect the file.

Problem: Error code 4 - failed installing the license.


1. The computer hardware unique information could not be collected. This can happen when the Windows System information is not available.

• Verify that your system information is available before the activation by running msinfo32.exe

2. The request used to generate the license was produced on a different computer.

• Repeat the activation process from the current computer.




1. This error is caused by a mismatch between the license key and the license file. For example, when a different key was previously activated on the computer.

• Activate your license key to generate a matching license file.

2. The current key has never been activated.

• Activate your key.

Problem: Error code 7 - Failed installing the license.

This error is caused by lack of user permissions to install the license file. Installing the license requires administrative permissions.

Solution: Log on as administrator to activate your license. Following the activation, the license will be available to all users on the computer.


Problem: Cannot access the Optitex license server.

This error is caused when the Optitex activation server is inaccessible. This can happen for a number of reasons.


1. The computer is disconnected from the internet

• Connect the computer to the internet, or create a request file and send it to Optitex from another computer.

2. The firewall security policy is blocking the traffic

• Activate the key offline

3. The Optitex Server is down.

• Verify this with Optitex and wait, or create a request file and send it to Optitex

Problem: The number of permitted activations has been exceeded.

You have used all the allowed activations. This happens when activating the license key too many times.

Solution: Ask Optitex to allow you an additional activation.


© Copyright 1988-2015 by Optitex.

All rights reserved. All text and figures included in this publication are the exclusive property of Optitex, and may not be copied, reproduced, or used in any way without the express permission in writing from Optitex. Information in this document is subject to change without notice and does not present a commitment on the part of Optitex.

Documents

Licensing Quick Guide - Optitexhelp.optitex.com/Optitex_Licensing_Quick_Guide.pdf · This document provides a quick overview of the Optitex licensing system: The physical key, together