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1 License Module Frequently Asked Questions: 1. Which is the Recommended Browser? Answer: We recommend applicant to use Chrome for getting best performance from the website. Citizen can also use Mozilla Firefox. 2. Where to apply for License? Answer: Citizen can visit the NMMC website https://www.nmmc.gov.in/ and click on “Civic service” or he/she can directly go to http://rtsnmmconline.com/. Citizen has to then click on “Apply License” and select the License Type for which he/she wishes to apply. 3. Unable to view all the contents of the Page. Answer: Citizen has to adjust the Zoom percentage to view all the contents. This functionality is present in the settings of Chrome, Mozilla Firefox and Internet Explorer. Before applying we request Applicants to clear the Cache from the browser. In Chrome, this can be accomplished by clicking on History Tab -Clear Browsing data--Tick the checkboxes of “Cookies and other site and Plugin data”, “Cached images and files” and others if required.

License Module Frequently Asked Questionsrtsnmmconline.com/smartmc/LicenseModuleManual.pdfNetbanking 9 b. Debit Card c. Credit Card Note: Citizen has to make payments within 7 working

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Page 1: License Module Frequently Asked Questionsrtsnmmconline.com/smartmc/LicenseModuleManual.pdfNetbanking 9 b. Debit Card c. Credit Card Note: Citizen has to make payments within 7 working

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License Module

Frequently Asked Questions:

1. Which is the Recommended Browser?

Answer: We recommend applicant to use Chrome for getting best performance from the

website. Citizen can also use Mozilla Firefox.

2. Where to apply for License?

Answer: Citizen can visit the NMMC website https://www.nmmc.gov.in/ and click on

“Civic service” or he/she can directly go to http://rtsnmmconline.com/. Citizen has to then

click on “Apply License” and select the License Type for which he/she wishes to apply.

3. Unable to view all the contents of the Page.

Answer: Citizen has to adjust the Zoom percentage to view all the contents. This

functionality is present in the settings of Chrome, Mozilla Firefox and Internet Explorer.

Before applying we request Applicants to clear the Cache from the browser. In Chrome, this

can be accomplished by clicking on History Tab -Clear Browsing data--Tick the

checkboxes of “Cookies and other site and Plugin data”, “Cached images and files” and

others if required.

Page 2: License Module Frequently Asked Questionsrtsnmmconline.com/smartmc/LicenseModuleManual.pdfNetbanking 9 b. Debit Card c. Credit Card Note: Citizen has to make payments within 7 working

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4. For Acquiring Medical Fitness certificate, whom and where to Contact?

Answer: Citizen should upload the Medical Certificate on Employers Letter head with the

name of the employees for whom Medical fitness certificate has to be acquired. The

application should also mention the contact details (Mobile number, Email, Address, Email

Id) of the Employer.

Kindly contact/Visit your nearest Hospital in case of any queries. Kindly find below the

Contact details:-

Nerul Hospital: 022-27700376

Airoli Hospital: 022-27799880

Vashi General Hospital: 022-27899901/02/03/04

Page 3: License Module Frequently Asked Questionsrtsnmmconline.com/smartmc/LicenseModuleManual.pdfNetbanking 9 b. Debit Card c. Credit Card Note: Citizen has to make payments within 7 working

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5. For Acquiring Fire NOC, whom and where to Contact?

Answer: Applicants applying for fresh new License are only allowed to apply for Fire NOC

through License Application. In case, if he/she already has acquired FIRE NOC, Kindly

contact or visit your nearest Fire Department.

Vashi Fire Department: 022-27660101

6. What is the prescribed format for uploading the Documents?

Answer: Documents uploaded by citizen has to be either PDF or any Image format not

exceeding 30 MB. The attachments uploaded should be clear to read and self-attested.

7. When should a citizen make Payment?

Answer: Applicant has to make payment within 7 working days after receiving Demand

Letter or else the license stands rejected.

8. How will the certificate be issued?

Answer: After successful Payment, Certificate is auto-generated and visible to applicant

from search Tab(Sample copy of License being issued shown below). Applicant has to enter

the Registration ID in the Search Tab and click on “Certificate” to download the Certificate.

9. How many days will it take to get a trade license?

Page 4: License Module Frequently Asked Questionsrtsnmmconline.com/smartmc/LicenseModuleManual.pdfNetbanking 9 b. Debit Card c. Credit Card Note: Citizen has to make payments within 7 working

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Answer: The license issuance takes 17 working days, after which to have access to the

certificate citizen has to make payment within 7 working days else the certificate stands

rejected.

10. What period is the issued License Valid?

Answer: Issued License Certificate is valid for that Calendar year. Following which citizen

has to apply for Renewal of License.

11. Any other queries?

Answer: For any other queries, kindly contact Bharti Deshmukh from NMMC-Belapur

([email protected]).

Page 5: License Module Frequently Asked Questionsrtsnmmconline.com/smartmc/LicenseModuleManual.pdfNetbanking 9 b. Debit Card c. Credit Card Note: Citizen has to make payments within 7 working

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Application Process

Step 1: Citizen has to go on http://rtsnmmconline.com/ to avail the services of applying

License online.

License module page is displayed as follows:

Step 2: Citizen has to click on the license he wish to apply for.

(For instance let’s take Trade License). As soon as citizen clicks on Trade license,

application form will open up in window below as shown below. Citizen has to fill all the

entries in the Fields(esp. Name, Address, Mobile number and Email) correctly and avoid

any spelling mistakes.

Page 6: License Module Frequently Asked Questionsrtsnmmconline.com/smartmc/LicenseModuleManual.pdfNetbanking 9 b. Debit Card c. Credit Card Note: Citizen has to make payments within 7 working

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Step 3: A) As soon as citizen fills up the form, Record addition message will be displayed,

as shown below.

Step 3: B) Next, citizen will be allotted a unique “License registration ID” and documents

to be uploaded will be displayed in the window below.

Page 7: License Module Frequently Asked Questionsrtsnmmconline.com/smartmc/LicenseModuleManual.pdfNetbanking 9 b. Debit Card c. Credit Card Note: Citizen has to make payments within 7 working

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Citizen has to click on “choose file” tab to select the file to be uploaded -- Click on the

checkbox and click on upload tab. As soon as file is uploaded, the color of the “upload tab”

will change from Blue to orange color.

Note: File size should not exceed 30 MB. File format has to be either PDF or Image. All

attachments needs to be self-attested.

Page 8: License Module Frequently Asked Questionsrtsnmmconline.com/smartmc/LicenseModuleManual.pdfNetbanking 9 b. Debit Card c. Credit Card Note: Citizen has to make payments within 7 working

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He will get Successful Document submission message

Step 4: Inspection of the premises/site will be conducted by Site inspectors

Step 5: Once the Application is approved by License Department, Applicant will receive

Mail/SMS for making payment within 7 working days.

Step 6: Citizen has 3 Option to make Payments:

a. Netbanking

Page 9: License Module Frequently Asked Questionsrtsnmmconline.com/smartmc/LicenseModuleManual.pdfNetbanking 9 b. Debit Card c. Credit Card Note: Citizen has to make payments within 7 working

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b. Debit Card

c. Credit Card

Note: Citizen has to make payments within 7 working days after receiving Demand Letter

or else the License Stands Rejected.

Step 6: After successful Payment, Certificate is auto-generated and visible to citizen from

search Tab(Sample copy of License being issued shown below).

Page 10: License Module Frequently Asked Questionsrtsnmmconline.com/smartmc/LicenseModuleManual.pdfNetbanking 9 b. Debit Card c. Credit Card Note: Citizen has to make payments within 7 working

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List of Required Documents for Applying For license:

1. Show Tax

Sr.No Documents List

1 Collector Show Cancellation Received Copy

2. Industry License

Sr.No Documents List

1 *Sale / Purchase agreement / Tri Party

2 *Occupancy Certificate along with sanction plan

3 Rent agreement

4 If it is Origin Gavathan Area - assessment Utara, Property tax bill paid receipt of Gram panchyat

5 If the business is running with out permission (OC) in Origin Gavathan Area license holder should submit Affidavit with notarized in prescribed format

6 *Pest Control certificate

Page 11: License Module Frequently Asked Questionsrtsnmmconline.com/smartmc/LicenseModuleManual.pdfNetbanking 9 b. Debit Card c. Credit Card Note: Citizen has to make payments within 7 working

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* Medical Application Form (Employer should upload letter on his/her companies letter head with the employees details for whom he wants to claim medical certificate and Employers contact details). Note: Applicant should contact and visit Vashi,Nerul and Airoli Hospital for further processing

8 * Public Notice in atleast two newspapers

9 *Shop and Establishment Registration Certificate (Gumasta License)

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Fire Noc(Citizen Document) 1)Fire extinguisher challan 2)Map of Shop including sitting arrangement, Kitchen storage, passage for entry/exit, gas cabinet etc

3. Trade License

Sr.No Documents List

1 Documents of Premises

2 Occupancy Certificate along with sanction plan

3 Gumasta License

4 FSSAI Certificate

5 Society NOC

6 Rent agreement

7 Pest Control Certificate

8 Public Notice in atleast two newspapers

Page 12: License Module Frequently Asked Questionsrtsnmmconline.com/smartmc/LicenseModuleManual.pdfNetbanking 9 b. Debit Card c. Credit Card Note: Citizen has to make payments within 7 working

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Medical Application Form (Employer should upload letter on his/her companies letter head with the employees details for whom he wants to claim medical certificate and Employers contact details). Note: Applicant should contact and visit Vashi,Nerul and Airoli Hospital for further processing

10 Fire Noc(citizen Document)

1)Fire extinguisher challan

2)Map of Shop including sitting arrangement, Kitchen storage, passage for entry/exit, gas cabinet etc

4. Film Shooting

Sr.No Documents List

1 * Security Deposit Receipt

2 *Noc from Dy. Police commissioner (traffic)

5. Storage:

Sr.No Documents List

1 Sale / Purchase agreement / Tri Party

2 Occupancy certificate along with sanction plan

3 Rent agreement

4 If it is Origin Gavathan Area - assessment Utara, Property tax bill paid receipt of Gram panchyat

5 If the business is running with out permission (OC) in Origin Gavathan Area license holder should submit Affidavit with notarized in prescribed format

6 Pest Control certificate

7 Shop and Establishment Registration Certificate (Gumasta License)

8 Explosive License (if required)

9 public Notice in atleast two newspapers

Page 13: License Module Frequently Asked Questionsrtsnmmconline.com/smartmc/LicenseModuleManual.pdfNetbanking 9 b. Debit Card c. Credit Card Note: Citizen has to make payments within 7 working

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Fire Noc Document(citizen) 1)Fire extinguisher challan 2)Map of Shop including sitting arrangement, Kitchen storage, passage for entry/exit, gas cabinet etc

6. Advertisement (Name Board)

Sr.No Documents List

1 Attested Copy of Shop/ Premises Rent Or Sale deed agreement

2 Shop /Premises owner NOC for display of Advertisement Board

3 Latest color photograph of proposed location.

4 Board Size & No of Board

5 Society NOC for display of Advertisement Board

6 Building Occupancy Certificate with Sanction Plan or Relevant documents Or Notary Affidavit on 100/- rupees stamp paper if Property of Industry / Business is without Occupancy Certificate / permission.

7 Land ownership details

7. Advertisement (Welcome Arch)

Sr.No Documents List

1 *Non objection certificate from DCP (Traffic), Navi Mumbai

2 *Colour print out of Matter to be display on Temporary Advertisement Hoarding/Flex

8. Advertisment (Temporary License)

Sr.No Documents List

Page 14: License Module Frequently Asked Questionsrtsnmmconline.com/smartmc/LicenseModuleManual.pdfNetbanking 9 b. Debit Card c. Credit Card Note: Citizen has to make payments within 7 working

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1 *Non objection certificate from DCP (Traffic), Navi Mumbai

2 *Colour print out of Matter to be display on Temporary Advertisement Hoarding/Flex

9. Advertisment & Sky sign Board

Sr.No Documents List

1 Permission of owner of Land/Plot/ Building/Society on which Hoarding to be erected.

2 Attested copy of Occupancy certificate along with sanction building plan

3 Location map of Hording to be erected

4 Structural Drawing of proposed advertisement by structural Engineer registered by NMMC

5 Hoarding Structure stability certificate from Structural Engineer registered by NMMC

6 Building Structure stability certificate from Structural Engineer registered by NMMC

7 Valid rent agreement for advertisement agreement

8 Latest color photograph of proposed location.

9 Non objection certificate from DCP (Traffic), Navi Mumbai