Library Automation For Florida's Community College System

Library AutomationFor Florida's

Community College System

Status Report1998-99

Library Automation

for Florida�s

Community College System

1998-99

A Status Report to the State Board of Community Colleges fromthe Advisory Board to The College Center for Library Automation

College Center for Library Automation

1238 Blountstown Highway n Tallahassee, FL 32304

850.922.6044 n SunCom 292-6044

www.ccla.lib.fl.us

Tallahassee, Florida

©1999

Providing LINCC, Library Information Network for Community Collegeswww.ccla.lib.fl.us

July 1, 1999

Mr. Randall W. HannaChairmanState Board of Community Colleges201 South Monroe Street, Suite 500Tallahassee, FL 32301

Dear Mr. Hanna:This year is the ninth anniversary of the community college library automation project. Asthe 1998-99 Chair of the Advisory Board to the College Center for Library Automation, I ampleased to submit the CCLA Status Report for this fiscal year. The ongoing activitiesdescribed in the report demonstrate the outstanding progress made by the statewidecommunity college library automation project. Of special note is that in February 1999, all28 community college libraries had implemented all available automation modules. As wefinish this phase of the project, we are beginning our change to a Web-based automationsystem.

Thank you for the support and leadership of the State Board of Community Colleges(SBCC) and the Division of Community Colleges for this essential educational project. Ialso commend the staff of CCLA for their assistance in preparing this report and forproviding excellent service throughout the year to the community college libraries. I wouldlike to recognize the commitment and work of the Executive Committee of CCLA�sAdvisory Board and their efforts to plan for the future needs of the community collegelibraries. Working together, the Advisory Board and its Executive Committee, the standingcommittees, and the staff of CCLA will ensure the continuing success of the communitycollege library automation project.

Cordially,

Susan AndersonCCLA Advisory Board Chair

cc: David ArmstrongSBCC Executive Director

Contents

Executive Committee ................................................................................... 2

CCLA Advisory Board ................................................................................. 3

Executive Summary....................................................................................... 5

Introduction.................................................................................................... 7

Project Status .................................................................................................. 8

1998-99 Goals, Objectives and Activities ...............................................14

1999-2000 Goals and Objectives .............................................................27

Appendix 1....................................................................................................29

LINCC Module Implementation

Appendix 2....................................................................................................33

LINCC Project Milestones

Appendix 3....................................................................................................43

Financial Activity Summary 1998-99

Appendix 4....................................................................................................45

Implementation Plan 1999-2000

Appendix 5....................................................................................................49

CCLA Committees and Task Forces

Appendix 6.................................................................................................... 53

Annual Reports of CCLA Standing Committees

1998-99 STATUS REPORT2

Executive Committee of theCCLA Advisory Board 1998-99

Susan Anderson, Chair St. Petersburg Junior College

Sylvia Fleishman Division of Community Colleges (Liaison)

Jim Corey Florida Center for Library Automation(State University System Representative)

Patricia S. DeSalvo Seminole Community College

Sue Hatfield Gulf Coast Community College

Sheila Hiss North Florida Community College

J. Richard Madaus College Center for Library Automation

Yvonne Newcomb-Doty, Chair Elect Daytona Beach Community College

Jim Morris Lake City Community College

Jon Noland South Florida Community College

Celia Suarez Miami-Dade Community College

Glenn Tripplett Okaloosa-Walton Community College

Rudolph P. Widman, Past Chair Indian River Community College

Barratt Wilkins State Library of Florida

Julia Woods Broward Community College

COLLEGE CENTER FOR LIBRARY AUTOMATION 3

Susan Anderson, Chair St. Petersburg Junior College

Yvonne Newcomb-Doty, Chair Elect Daytona Beach Community College

Cherry Alexander Tallahassee Community College

Susan Bradshaw Central Florida Community College

Sylvia Fleishman Division of Community Colleges (Liaison)

Susan Carley Hillsborough Community College

Donna Carver Valencia Community College

Sue Clayton Manatee Community College

Sarah Clemmons Chipola Junior College

Jim Corey Florida Center for Library Automation(State University System Representative)

Carmen Cummings St. Johns River Community College

Patricia DeSalvo Seminole Community College

Denise English Lake-Sumter Community College

Cay Gasque Florida Community College at Jacksonville

Sue Hatfield Gulf Coast Community College

Sheila Hiss North Florida Community College

James H. Horton Polk Community College

Michael Hutton Brevard Community College

Brian Kelley Palm Beach Community College

Jim Morris Lake City Community College

Jon Noland South Florida Community College

Estrella Iglesias Edison Community College

Charles R. Rodgers Pasco-Hernando Community College

Pat Smittle Santa Fe Community College

Maria Soule Florida Keys Community College

Celia Suarez Miami-Dade Community College

Glenn Tripplett Okaloosa-Walton Community College

Mike Whaley Pensacola Junior College

Rudolph P. Widman, Past Chair Indian River Community College

Barratt Wilkins State Library of Florida

Julia Woods Broward Community College

CCLA Advisory Board 1998-99


CCLA Advisory Board 1998-99

The following members of the CCLA Advisory Board resigned during the1998-99 fiscal year.

Wanda Johnston Central Florida Community College

Charles L. Kauderer, Chair-elect Manatee Community College

Robert Rankeillor Santa Fe Community College


Executive SummaryCCLA�s Mission

The College Center forLibrary Automation�smission is to provideservice and leadership inautomated library andinformation resources toenhance the educationalexperience at Florida�scommunity colleges. Thismission is accomplishedby providing access toshared informationresources; ensuringeffective use of technol-ogy through training,support, and consulta-tion; researching andimplementing suitablenew technologies; andproviding libraryadvocacy for issues ofconcern to communitycollege libraries.

Automation of the libraries at Florida�s 28 community colleges reached a signifi-cant milestone in 1998-1999 with the activation of all institutions on the majorLINCC modules for user access and library management.

LINCC was first funded in 1989 by the Legislature and was developed by theCollege Center for Library Automation (CCLA) according to a plan submitted bythe State Board of Community Colleges. The original consultant�s draft automationplan, developed in 1988, and the first official CCLA implementation plan of May1991, have been continuously modified to reflect the realities and opportunitiesafforded by today�s rapidly changing information marketplace. Accomplishmentsduring the 1998-1999 year included maintenance and development of the legacysystem, and completion of the original plan of 10 years ago.

Among the innovations this year were

n Increased attention to resource-sharing

n Beginning development of statistical support for library managers in thecurrent environment of performance measurement � introducing newdata sets and providing workshops

n Planning and prototyping for a radically different technological environ-ment.

As CCLA enters its tenth year, it finds itself planning for a comprehensive andfundamental change�moving from a dedicated-network, closed system to an open-architecture, PC-based system with Internet connectivity. Planning and implemen-tation fall into two major categories: the migration to DRA�s Taos library manage-ment software, and expansion of LINCCWeb as an ever more robust user accesssearch engine and information utility.

Usage of LINCC as an information utility, as a catalog for the collections, and as alibrary management tool, continues to increase. Handling and usage of the printcollections of LINCC libraries will increase drastically over the next two fiscalyears with a planned infusion of funds, creating greatly increased demand onLINCC management and public access functions.

CCLA works within annual planning goals and objectives developed collaborativelywith its Advisory Board and Executive Committee. Goals for FY 1999-2000 are

1. to provide access to shared information resources;

2. to ensure effective use of technology through training, support and consul-tation;

3. to research and implement suitable new technologies; and


4. to provide library advocacy for issues of concern to community collegelibraries.

CCLA�s commitment to its users is demonstrated by the attention to trainingsessions and workshops given by CCLA staff and continuous user support fromCCLA�s Service Desk. Staff also provide consultative visits throughout the year toFlorida�s community college libraries. In addition, library directors meet withCCLA�s director and deputy director each autumn to discuss ongoing local issuesand to plan for the future of LINCC.

To better serve LINCC users, much of the technical documentation for all LINCCmodules is now available on LINCCWeb, CCLA�s Web site. CCLA also publishes abimonthly newsletter, both in print and on line; and various reports about LINCCactivities to a growing audience of community college library staff, administrators,and the public postsecondary educational community at large.

CCLA and LINCC

Renewed commitment on the part of the SBCC and the Legislature is gratifying andinspires CCLA and community college library staff to continue. LINCC, as thefoundation of Florida�s community college library service, continues to providebooks and bytes; distance learning opportunities; and management services toLINCC libraries. As individual institutions find unique positions in their communi-ties and among their colleagues in public, private, and educational libraries, CCLAprovides targeted diversified support to them.

CCLA is proud to have provided library-oriented Internet resources to the commu-nity college libraries. As the colleges turn their attention to their own networkingand computing infrastructure, CCLA can now focus its resources more fully on theinformational content of LINCC services, rather than hardware and wiring.

CCLA is proud tohave providedlibrary-orientedInternet resources tothe community collegelibraries. As thecolleges turn theirattention to their ownnetworking andcomputing infrastruc-ture, CCLA nowshifts its attention toenhancing theconnectivity to libraryand informationservices.


IntroductionThis report describes the progress made during the 1998-99 fiscal year in theongoing project to automate the libraries of Florida�s 28 community colleges. Thisstatus report is submitted to the State Board of Community Colleges as the annualupdate to the Plan for Library Automation for Florida�s State Community CollegeSystem, in accordance with a legislative proviso in the 1989 Appropriations Act.

Celebration of a Milestone; Preparation for a New WorldThe College Center for Library Automation (CCLA) houses and operates theLibrary Information Network for Community Colleges (LINCC). CCLA and LINCCcontinue to be viewed as major regional, national, and international leaders inoriginating centralized, cost-saving automation approaches.

LINCC begins its tenth year (1999-2000) celebrating full activation of all modulesof the library system while simultaneously poised to provide the best possibleservices to the community colleges in a rapidly changing information marketplace.

Today�s LINCC�Unimaginable 10 Years AgoWhile the information technology marketplace of today would be virtuallyunrecognizable to the planners of the early days of LINCC, CCLA has respondedto change as a given in the ongoing evolution and implementation of LINCCproducts and services. The development of personal computer products andnetworking opportunities, and significant opportunities presented by the FloridaDistance Learning Library Initiative have been both a result and a contributingfactor in dynamic growth of the system.

LINCC�Books and BytesThe State Board of Community Colleges and the Florida Legislature haveexpressed their confidence that CCLA and LINCC will continue its pioneeringefforts in creating LINCC as a gateway to the world of knowledge for the students,staff, and faculty of Florida�s community colleges. While LINCC was originallyenvisioned as an automated card catalog and library management tool, the systemhas become a full information utility, offering access to the expanding universe ofprint and electronic materials, free and proprietary information.

The role of the library in its parent institution is changing in response totechnological changes in educational institutions and in society as a whole. Butwhile the technology of information delivery changes, CCLA�s roles�support,consultation, training, and development�remain constant.

CCLA andLINCC continue tobe viewed as majorregional, national,and internationalleaders in originat-ing centralized, cost-saving automationapproaches.


It should be noted thatthe use of electronic

resources is an additionto, and not a replacement

for, traditional libraryresources. Locating

traditional books andmagazines continues to be

a significant part ofLINCC usage.

Project Status

Figure 1. Cumulative Monthly FirstSearch and Britannica Online Activity

LINCC Overview and System UsageLINCC is fully established as a key tool for Florida community college students asthey prepare for life in the information age. LINCC provides access to the com-bined resources of the library collections of all 28 community colleges and sub-stantial digital resources (such as the comprehensive information resources ofFirstSearch and Britannica Online). Figure 1 shows cumulative monthly full-textsearches on FirstSearch and Britannica Online. Any user with Internet access canreach LINCC from home, office, or other remote location through LINCCWeb.

As CCLA is at a crossroads in its evolution, as World Wide Web access replacesdedicated public terminals; so too are the colleges at a crossroads, and many arebusily engaged in building PC and networking infrastructure for all institutionalservices and programs.

A significant portion of the growth in online searches is in part due to the ever-increasing variety of products available on LINCC, with the attendant expansion ofthe value and utility of the system. Review of the past five years of LINCC dem-onstrates that the addition of the Internet-access LYNX browser in December1994, UMI databases in August 1996, and the comprehensive information re-sources in FirstSearch in 1997, resulted in significant increase in system utilization.

The development of a graphical interface and Internet access to LINCC throughLINCCWeb allows users, including the growing number of distance learners, toaccess all LINCC resources from any computer that is connected to the Internet. Asconnectivity and resources increase, use of LINCCWeb continues to grow rapidly.LINCC�s original method of locating and retrieving information from the commu-nity college libraries, as shown in Figure 2, has decreased while new methods ofaccessing the same information and more have increased.


Figure 2. Information Retrieval Using LINCC

CCLA is proud to have provided the first statewide access to text-based Internetresources for Florida�s community colleges. When that access was first opened up in1995, over the dumb-terminal, dedicated network, only two of the 28 communitycolleges had Internet connectivity. But the rapid development of the World WideWeb and individual PC technology has surpassed that mode of access. With theincreased attention and resource commitment of every college to networking andcomputing infrastructure, the major, but text-based Internet access providedthrough LINCC terminals in the library has diminished significantly. This is illus-trated in Figure 3 below as the impact of campus personal computer infrastructurereduced the use of library-based �dumb� terminal Internet use by nearly 50%during FY1998-99.

CCLA is ableto...intensify the focus onthe new library-relatedInternet products andtechnologies in library andinformation services.

Figure 3. Terminal-based text only access to the Internet


With a planned re-engineering of LINCCWeb during FY1999-2000, CCLA willintensify the focus on the newer library-related Internet products and technologiesin library and information services.

A significant point, as illustrated in Figure 4, is that traditional use of library booksis not being replaced by electronic resources, it is remaining the same. Electronicuse is expanding the use of library resources with new and additional users. The useof electronic resources is an addition to, and not a replacement for, traditionallibrary resources. Locating traditional books and magazines continues to be asignificant part of LINCC usage. In spite of aging collections and ever-increasingelectronic resources, traditional printed library resources clearly remain a majorelement in the education process, and libraries� responsibility for acquiring andmanaging print collections remains an important one. Further, with the expectedinfusion of funds to bring library collections up to date, greater demands on LINCCfor locating print materials can be expected. A look at the data on circulation�items checked out by borrowers�illustrates the importance of the use of printmaterials.

CCLA and Interlibrary CooperationCommunity college libraries benefit from the role of CCLA as a key partner instatewide and regional activity fostering cooperation among all types of libraries. Aparticularly important cooperative activity is CCLA�s participation in the FloridaDistance Learning Library Initiative (DLLI), a project of the Florida PublicPostsecondary Distance Learning Institute. CCLA staff have participated in theplanning and implementation stages of all the DLLI program components (indeed,the CCLA director continues to serve as chair of the DLLI steering committee).Florida�s community college libraries have benefited from DLLI programs throughwidely increased electronic information resources, subsidized document delivery(electronic and ground courier), and reciprocal borrowing programs. In FY1998-99,Florida�s community colleges sent approximately 38,318 items by courier to re-

Figure 4. Number of items checked out (cumulative)

The use of electronic resourcesis an addition to, and not areplacement for, traditional

library resources.


questing libraries, and received approximately 32,466 items.

CCLA facilitates communications and cooperation and resource-sharing amongFlorida�s community college libraries in a variety of ways; much new ground hasbeen broken in 1998-1999:

n LINCC Document Delivery Workstation. The workstations, delivered to61 campus libraries in FY1998-99, enable library staff to send and receiveperiodical articles and other non-returnable documents electronically. TheDDW support document delivery by Ariel documentation transmissionsoftware, fax, or email. The workstation speeds the interlibrary loan process.

n Resource sharing through circulation. A new feature of LINCC allowscommunity colleges to easily borrow and lend among themselves, creatingopen access to all collections for all community college students and faculty.

n LINCC/LUIS reciprocal borrowing. Through an agreement among all 28community colleges and 10 public state universities, a student in any one ofthese institutions may freely borrow and use the resources of any otherinstitution. A project of the Florida Distance Learning Library Initiative, thisarrangement represents collaboration between CCLA and its State UniversitySystem counterpart, the Florida Center for Library Automation (FCLA).CCLA staff worked with FCLA to provide an online interface between thetwo disparate systems to allow borrower validation on the spot in each librarysite.

n Statewide courier service. LINCC institutions benefit from the statewidecourier service provided through DLLI. The courier expedites delivery ofmaterials among borrowing and lending libraries. CCLA has provided signifi-cant leadership and resources toward the development of this groundbreakingstatewide delivery service, which is moving more than 30,000 books permonth among Florida�s libraries in service to Florida taxpayers.

Ongoing Implementation of LINCCAt the very moment CCLA turns toward major changes in the coming decade, thesystem reached a significant milestone in 1999, with the activation of all 28 institu-tions on all major LINCC/DRA modules (Public Access Catalog, Technical Ser-vices, Circulation, Serials, and Acquisitions).

The core LINCC bibliographic database represents all titles and volumes enteredinto the system by all 28 colleges. As of June 30, 1999, the union database hadgrown to 968,268 titles and 3,191,874 individual items. Serials records show morethan 21,994 serials titles with 45,151 copy records under serials managementcontrol.

CCLA is now preparing for evolution into two product lines � the fully graphicalDRA Taos library management system and the LINCCWeb information utility.Significant resources will be applied during FY1999-2000 for research and develop-

The statewide deliveryservice moves more than30,000 books per monthamong Florida�s librariesin service to taxpayers.


ment of both lines. DRA, the software vendor for all LINCC library managementmodules, and at present for the user access module, is still developing Taos, even asCCLA plans testing and prototyping in the unusual statewide environment. Thesituation for rolling out the �new� modules is analogous to that in 1991, whenCCLA first began linking all the community college libraries through LINCC.

Support and Communications ActivitiesThe training and support of library staff on the LINCC system involves consider-able resources. During FY1998-99, CCLA staff provided 36 training sessions andworkshops for more than 350 library staff. CCLA also provides major remotesupport to users. During FY1998-99 the CCLA Service Desk fielded 4,742 email,fax, and phone inquiries and support requests from the 28 colleges.

Reliability of computing resources is now taken for granted. During FY1998-99,CCLA�s central computer services experienced yet another year of zero downtime.In fact, in the last five years CCLA has only experienced 7 hours 50 minutes ofdowntime. In addition, the overall CCLA/LINCC/FIRN-based telecommunica-tions network was up 99.7 percent of the time that the libraries were open duringthe 1998-99 fiscal year.

CCLA and Data for Management DecisionsCommunity college libraries are able to request more than 120 statistical reportsfrom the LINCC system. These reports are useful for planning, evaluation, andmanagement. Major new reports delivery mechanism over the World Wide Web wasprototyped during this year, and is expected for release in 1999-2000. In addition,CCLA inaugurated its LINCC Statistical Support Service with presentation of fiveregional workshops for administrators and public services managers, covering datareporting and usage, in part for compliance with federal and state data reportingrequirements, in part for use of data for support requirements, in part for use ofdata for support in management decision-making.

CCLA Advisory Board and Standing Committees Ensure ResponsivenessContinuing the commitment to statewide participation, the Executive Committeeof the Advisory Board has established a framework of standing committees com-prising community college library personnel representing all areas of expertise. Todate, more than 270 library staff throughout the state have provided advice andsupport to CCLA through their service on advisory committees. During this fiscalyear, CCLA sponsored 40 meetings involving 125 representatives from the collegelibraries to provide advice and input on aspects of impact, system implementation,and operations. Support and expertise have also been provided by representativesof the University of Florida, Florida State University, the Florida Center for LibraryAutomation, and the State Library of Florida, on CCLA working committees.

During FY 1998-99, regional meetings were again held at five locations. CCLAadministrative staff met in day-long sessions with library administrative personnel

CCLA�s roles �support,consultation, training,

and development�remainconstant.


concerning the status of the annual implementation plan and performance of theLINCC system. These sessions also provide an opportunity for discussion ofrelevant regional cooperative library activity and offer a vehicle for library adminis-trative interaction and discussion. At the regional meetings this year, 26 partici-pants represented 24 institutions.

All LINCC publications�user technical documentation, news and reports, advisoryboard documents and minutes�are now routinely available on LINCCWeb, CCLA�sWeb site, both in .HTML and .PDF formats.

Ongoing formal communications included production of Data_LINCC, a bi-monthly newsletter, both in print and on line; and Administrative Report, providinginformation about LINCC activities to a growing audience of community collegelibrary staff, administrators, and the public postsecondary educational communityat large. National recognition of CCLA and LINCC continued to grow throughstaff publications and presentations at professional meetings.

A significant event was the second joint meeting between the CCLA AdvisoryBoard�s Executive Committee and the Florida Center for Library Automation(FCLA) Advisory Board, with a focus on distance learning issues. Together, thesetwo groups have as their purview the entire public postsecondary library environ-ment. The two groups agreed that this meeting would become an annual event,with the focus of the next meeting (December 1999) on joint-use facilities, in partin response to the �partnership challenge� of the State Board of CommunityColleges: The Florida Community College System: A Strategic Plan for the Millennium 1998-2003, January 1999.


1998-99 Goals, Objectivesand ActivitiesGoal 1Provide Access to Shared Information Resources

1998-99 Objectives

1. Provide a centralized automated library management system.

Activities

n In February 1999, with the final Acquisitions module training,all 28 institutions had been trained on all available LINCC/DRA modules, an effort that CCLA started in 1990 as its chiefresponsibility.

n During FY1998-99, four community college libraries prototypedthe expanded utilization of the existing dedicated TCP/IPnetwork connection between LINCC and the Online ComputerLibrary Center, Inc. (OCLC). The direct, dedicated connectionwill provide a cost savings for all telecommunications traffic forresource sharing and technical services functions between thelibraries and OCLC.

n The serials bindery module was activated on LINCC in 1997. Anoptional feature within the serials management module, thebindery module tracks serials sent out to be bound. In FY1998-99, Florida Keys, Lake-Sumter, Miami-Dade, North Florida, andOkaloosa-Walton community colleges were trained, making atotal of eleven institutions trained and activated on the module.

2. Continue to develop LINCC as a centralized information utility tosupport community college educational needs.

Activities

n Through LINCC gateway services to library-related products onthe Internet and World Wide Web, faculty, staff, and students canreach the world of information online at any time, wherever theyhappen to be, from an Internet-connected computer. Suchservices as FirstSearch, Britannica Online, the National Library ofMedicine�s MEDLINE, more than 60 indexing databases andhundreds of academic journals, many in full-text, are available atthe move of a mouse.

More than 60 indexingdatabases and hundreds

of academic journals,many in full-text, are

available at the move of amouse.


n Planning has begun for a Cooperative Database Initiative (CDI),which will become available in FY1999-2000. Under CDI,CCLA will negotiate arrangements with vendors for a group ofthree or more LINCC institutions that want to acquire one ormore databases. CCLA will assume the role of agent foracquisitions of specialized databases to support local programs,using local funds.

n CCLA began developing selection and cataloging guidelines forLINCC access to Internet resources, for statewideimplementation in FY1999-2000.

n LINCCWeb, CCLA�s World Wide Web service, continued toexpand, with updates to the LINCCWeb Search Form,Frequently Asked Questions (FAQs) on the Search Form, andthe inclusion of all CCLA computer documentation, the CCLADirector�s and Administrative reports, the CCLA CommitteeHandbook, and special standing committee reports.

n As of July 1, 1999, the Grolier Academic American Encyclopedia willno longer be available on the LINCC system. Decreasing use andthe vast changes in electronic information since the introductionof Grolier by LINCC were the major factors influencing thisdecision. Britannica Online will remain accessible over bothLINCCWeb and the legacy LINCC dedicated terminals.

n CCLA has continued its organizational restructuring projectbegun in FY1996-97. Staff are working in team-based cross-functional work groups to fulfill the mission of the organizationwithin a rapidly changing technological environment. CCLA staffhave attended training on team facilitation, and working in team-based work groups.

3. Upgrade, refine, and enhance, as appropriate, the products andservices offered through the legacy LINCC system.

Activities

n Offline backup circulation (OBC) was tested at three prototypesites: Daytona Beach, Tallahassee, and Brevard communitycolleges. An optional feature appropriate for some LINCC sites,OBC software enables circulation staff to continue to charge outitems when connection to LINCC has been disrupted. OBCbecame available to institutions requesting the functionality inJune 1999.

n Additional activities in support of this objective are listed underGoal 1, Objective 1, Page 14.

Under CDI, CCLA willassume the role of agentfor acquisitions ofspecialized databases tosupport local programs,using local funds.


4. Enhance the union database of college holdings through additionalholdings, ongoing processing, and quality control efforts.

Activities

n The LINCC system continues to grow and diversify in its accessand functionality. As of June 30, 1999, the database contained968,268 bibliographic records and 3,191,874 individual items.The authority control process continues to enhance and improvethe quality of the union database.

n As a prerequisite for the incorporation of DRA�s Taos softwareinto LINCC, MARC Format for Holdings Data (MFHD)conversion of the LINCC database was completed in December1998. MFHD is the library standard for efficientlycommunicating individual library holdings. The result of theconversion was the addition of over 2.6 million holdings recordsto the database. This enables the community colleges to moreaccurately and completely reflect their library holdings.

n During the year regular maintenance programs were run tomaintain the quality and integrity of the LINCC databases.

n A project to resolve inconsistencies with medical subjectheadings (MeSH) and Library of Congress headings wascompleted.

5. Complete the activation process for the acquisitions module.

Activities

n In March 1999, Gulf Coast Community College became thetwenty-eighth and final institution to be trained and activated onthe LINCC acquisitions module. In all, five institutions weretrained and activated on acquisitions during FY1998-99. Thoseinstitutions are: Florida Community College at Jacksonville, andHillsborough, Central Florida, Pasco-Hernando, and Gulf Coastcommunity colleges.

6. Deliver LINCC services directly to the user�s preferred locationthrough resource-sharing and technological means.

Activities

n Reciprocal borrowing among all 28 community colleges and 10state universities began during FY1998-99. Under an agreementsigned by the community college and state university presidents,students with a valid ID may borrow library materials from eachcommunity college and state university library. Borrower

In March 1999, Gulf CoastCommunity College becamethe twenty-eighth and final

institution to be trained andactivated on the LINCC

acquisitions module.


validation is supported by enhancements to the LINCC borrowerdatabase and by an interface between LUIS and LINCC borrowerdatabases.

n Additional activities in support of this objective are listed underGoal 1, Objective 7, below.

7. Develop strategies to expedite document delivery of LINCC-derivedinformation to users at their preferred location.

Activities

n In FY1998-99, CCLA delivered LINCC Document DeliveryWorkstations (DDW) to 61 campus libraries of Florida�s 28community colleges. The DDW enables library staff to send andreceive periodical articles and other nonreturnable documentselectronically. The workstation includes a personal computerloaded with Ariel (specialized document transmission software),a graphical Web browser, communication software, a fax modem,a scanner, and a printer.

n The �Resource Sharing Through Circulation� functionality allowslibrary staff to use the circulation module to place item-specificrequests in LINCC for materials available at other communitycolleges. This facilitates borrowing and lending amongcommunity colleges, and creates open access to all collectionsfor all community college students and faculty.

n LINCC institutions benefit from the statewide courier serviceprovided through the Florida Distance Learning Library Initiative(DLLI). CCLA has provided significant leadership and resourcestoward the development of this groundbreaking statewideservice, which is moving more than 30,000 books per monthamong Florida�s libraries in service to Florida taxpayers.Community colleges accounted for the movement of more than70,000 books during FY1998-99.

8. Continue activities in support of replacement and upgrades to thecentral CCLA system and local institution site equipment.

Activities

n In order to provide the necessary processing capacity need tocarry CCLA through to the implementation of the Taos system,CCLA has upgraded the central computer system to include fourprocessors for each Alpha 8400 computer, upgraded each toinclude four gigabytes of random access memory (RAM), andupdated many of the disk drives to larger and faster units.

The Document DeliveryWorkstation enableslibrary staff to send andreceive periodical articlesand other nonreturnabledocuments electronically.The workstation speedsthe interlibrary loanprocess.


n Over the past three years, CCLA has provided the communitycollege libraries with two customized workstations, the LINCCAssistive Technology Workstation and the LINCC DocumentDelivery Workstation. CCLA has undertaken a project to updatesoftware and hardware necessary to keep these pieces ofequipment current with the CCLA standards.

Goal 2Ensure effective use of technology through training, support andconsultation

1998-99 Objectives

1. Identify and address resource-sharing and distance learning issuesand opportunities among LINCC institutions and the State UniversitySystem, the State Library, library cooperatives, and other cooperativelibrary activities.

Activities

n CCLA is a partner in the Florida Distance Learning LibraryInitiative (DLLI), with the State Library of Florida, and the StateUniversity System. CCLA�s director chairs the DLLI steeringcommittee, and staff are closely involved with DLLI projects.

n In December 1998, the board of the Florida Center for LibraryAutomation (FCLA) and the College Center for LibraryAutomation (CCLA) held their second joint meeting to reviewthe status of cooperative efforts and plan future collaborativeventures.

n Activities supporting this objective are listed under Goal 1,Objectives 6 and 7, Pages 16-17.

2. Promote consistency and uniformity of library services through inter-institutional relationships and activities.

Activities

n Activities supporting this objective are listed under Goal 1,Objectives 6 and 7, Pages 16-17; and Goal 2, Objective 1 above.


3. Continue standardizing statistical gathering methods and categories totrack community college library and learning-resource services offeredthrough LINCC. These efforts should be coordinated with existingstatistical gathering efforts by other agencies whenever possible.

Activities

n In FY1998-99, CCLA launched the first annual one-dayWWW.DATA.WHY statistics workshops as part of the LINCCstatistical support service. The workshop was developed incollaboration with the Division of Community Colleges anddesigned to assist library managers in finding and usingquantitative data for effective management.

n In November 1998, the CCLA Standing Committee on ResourceSharing conducted its annual resource-sharing survey. Surveyresults indicate the overall turnaround time for interlibrary loansremains 6 to 10 days, but more items are received in fewer days.Also, the positive effects of two significant new deliverymethods � the statewide courier service and the LINCCDocument Delivery Workstation with Ariel and fax software �are already being felt.

n The collection analysis data from An Assessment of the CollectiveResources Base of Florida Community College Library Collections: AProfile with Interpretive Analysis were updated in FY1998-99. Therevised data include local data for individualized institutional useand each institution received an individualized collectionassessment report in May 1999.

4. Maintain and improve the CCLA communications and publicationsprogram.

Activities

n CCLA and LINCC publications and information wereincreasingly available on the World Wide Web, with the additionof online documentation for all of LINCC�s automated services.Online documentation includes: Guide to LINCC Access, Guide toLINCC Resources, LINCC Database Guidelines, LINCC SiteManagement Guide, LINCC Document Delivery Workstation UserGuide, LINCC Assistive Technology Workstation User Guide, LINCCStandard Reports, and the LINCC Printserver Guide.

The revised collectionassessment data includelocal data forindividualized institutionaluse and each institutionreceived an individualizedcollection assessment report.


n The following were also added to LINCCWeb in FY1998-99:Calendar of Events, CCLA Committee Handbook, special reportsof the CCLA standing committees, frequently asked questionson the LINCCWeb Search Form, a news release for the LINCCDocument Delivery Workstation, Library Automation for Florida�sCommunity College System: Status Report 1997-1998, and theorganizational document of the CCLA Advisory Board.

n Data_LINCC, a bimonthly newsletter containing informationabout project status and activities. Available in both print andelectronic formats, appearing on LINCCWeb�s �CCLA News,Reports, and Documentation� page.

n Administrative Report, published in print and online as neededduring the year (October 1998, May 1999), provides an overviewof CCLA activities for college administrators and otherinterested parties.

n The brochure Using LINCC: A Guide to Finding the Information YouNeed, published in November 1997, was updated andredistributed in November 1998. The brochure explains theLINCC system to the user and gives helpful tips for using LINCCand LINCCWeb. LINCC libraries are provided camera-readymasters of the brochure to customize with local information.

n In October 1998, CCLA�s general information brochure wasupdated with the addition of a one-page insert of LINCC systemand database statistics. The brochure is available to all LINCCinstitutions, to the general public, and for use at presentations.

n Annual status report printed and distributed to more than600 community college officials, librarians, and library press.

n CCLA operates an automated bulletin board service for Florida�scommunity college librarians to share ideas and informationabout DRA library management modules and other library-related subjects. The bulletin boards are monitored by CCLAstaff who answer questions, give feedback, and inform thelibrarians about upcoming CCLA-sponsored training andworkshops.

n News releases, distributed to news media and other interestedparties as needed throughout the year, provide information onnewsworthy CCLA and LINCC milestones.

n In May 1999, CCLA conducted a LINCC User Forum at theannual conference of the Florida Library Association in St.Augustine. The forum provided an opportunity for LINCC


library staff throughout the state to meet with CCLA staff todiscuss current and proposed activities that affect the LINCCsystem.

n Five regional meetings were held in November and December1998, with community college library administrators. Suchmeetings are held annually.

n The CCLA Advisory Board, comprising one representative foreach LINCC institution, held its annual meeting in June 1999 inFt. Myers. The Executive Committee of the Advisory Board metquarterly in Tallahassee. Executive Committee members serve asconduits for two-way communications among CCLA and thevarious geographic and size groupings of the communitycolleges.

n During FY1998-99, CCLA staff published articles in libraryjournals and gave presentations to various library-relatedorganizations.

5. Continue to develop and improve CCLA consultation services to assistlibraries in effective use of LINCC technologies.

Activities

n During FY1998-99, CCLA staff visits were made to each of the28 community colleges. This ongoing effort provides onsiteinformation and assistance and helps CCLA assess library needsfor future CCLA/LINCC services.

n Post-training visits were made to five community colleges duringFY1998-99 to provide onsite follow-up assistance in the use ofthe acquisitions and serials bindery modules.

6. Continue to develop and improve CCLA training materials andprograms.

Activities

n CCLA staff developed computer documentation and workstationinstallation procedures for the LINCC Document DeliveryWorkstation.

n CCLA staff updated computer documentation for the Guide toLINCC Resources, the Guide to LINCC Access, the Site ManagementGuide, LINCC Database Guidelines, LINCC Standard Reports,LINCC Printserver Guide. All LINCC computer documentation isnow available on LINCCWeb in .PDF format.


n Five one-day workshops on Resource Sharing ThroughCirculation were held for library staff in fiscal year 1998-99.

n Four one-day training sessions were held for library staff on theLINCC Document Delivery Workstation.

n In FY 1998-99, CCLA staff conducted seven one-day hands-ontraining sessions for LINCC catalogers and technical servicesstaff on MARC Format for Holdings Data (MFHD).

n In April 1999, five one-day Acquisitions Reports workshopswere held throughout Florida for LINCC library staff. Workshopparticipants learned how to use acquisitions reports moreeffectively to organize and report on acquisitions activity.

n CCLA staff led ongoing LINCC training throughout the fiscalyear for library staff. The topics varied.

n Other activities in support of this objective have been listedpreviously under Goal 2, Objective 3, Page 19(WWW.DATA.WHY workshops).

Goal 3Research and implement suitable new technologies.

1998-99 Objectives1. Promote consistency and uniformity of inter-institutional relationships

and activities.

Activities

n During FY1998-99, the technological showcase �InformationCommons� at St. Petersburg Junior College�s Seminole Campusbecame the sixty-second site activated on LINCC.

2. Acquire, test, and prototype appropriate additional LINCC products andservices.

Activities

n Activities supporting this objective are listed under Goal 1,Objectives 3 and 7; Pages 15 and 17 (Offline Backup Circulationand LINCC Document Delivery Workstation).


3. Continue expansion of non-dedicated access to LINCC, to meet theneeds of off-site users, including distance learning participants.

Activities

n LINCCWeb provides public access to LINCC from any computerwith Internet access and a graphical browser. Borrowerverification programs allow students to access FirstSearch andBritannica Online from remote locations.

n The Florida Distance Learning Reference and Referral Center atthe University of South Florida provides reference and referralservices to students enrolled in off-campus courses offered byFlorida�s public universities and community colleges. TheCenter�s services are designed to complement those of thedistance learner�s local library, and Center staff use LINCC intheir searches of community college online catalogs.

4. Evaluate and incorporate, where possible, new and emergingtechnologies.

Activities

n During FY1998-99, CCLA was selected as the single sitenationally to field test the new NT version of OCLC�s SiteSearch4.0, previously available only for a UNIX platform.

n In FY 1998-99, two CCLA staff members became CertifiedWebmasters and became part of Florida State University�sCertified Webmaster Registry.

n CCLA implemented Microsoft Outlook 98 as its internalcommunications and calendar package, standardizing andstreamlining planning and scheduling.

5. Investigate and activate feasible technologies that enhance end userself-sufficiency.

Activities

n In FY1998-99, reciprocal borrowing among Florida�s 28community college and 10 public university libraries wasimplemented. Borrower validation is supported by enhancementsto the LINCC borrower database and by an interface betweenLUIS and LINCC borrower databases.

In FY1998-99,reciprocal borrowingamong Florida�s 28community college and 10public university librarieswas implemented.


n Plans are underway to launch LINCC Reports Service, anexpansion of CCLA�s Printserver, the delivery mechanism forover 100 LINCC reports for library managers. The LINCCReports Service is a Web-based service, accessible by authorizedstaff from any Internet-capable PC.

6. Integrate standardized LINCC utilization, management data, andfinancial analysis to plan for existing and future products and services.

Activities

n Activities supporting this objective are listed under Goal 2,Objective 3, Page 19 (WWW.DATA.WHY workshops and AnAssessment of the Collective Resources Base of Florida CommunityCollege Library Collections: A Profile with Interpretive Analysis.)

7. Continue to work on the development of a resource (media)management module and inventory management capability.

Activities

n The original media booking module of the DRA software wasinadequate for LINCC needs. Implementation of the module wasfurther delayed due to comprehensive changes as DRA softwaremoves to the Taos PC-based system. CCLA continues to monitorthe development of the module. CCLA is also assessing availableresources before committing to the inventory managementcapability.

Goal 4

Provide library advocacy for issues of concern to community collegelibraries

1998-99 Objectives

1. Maintain efforts to guarantee the continuance of funding for state-levelsupport of CCLA activities.

Activities

n CCLA, the Division of Community Colleges, and the FloridaDepartment of Education work together to equip staff with thebest possible information for legislative and staff decision-makers.

The Distance LearningReference and Referral

Center�s services are designedto complement those of the

distance learner�s locallibrary, and Center staff useLINCC in their searches of

community college onlinecatalogs.


n CCLA staff turned their attention in FY1998-99 to cost fundingand performance tracking activities to facilitate the budget-making process. To that end, each CCLA staff member nowtracks his or her own time expenditure on LINCC maintenanceand project development activities.

n CCLA�s director is chair of the library section of the Ad HocTask Force on Funding Model Development under the auspicesof the joint State Board of Community Colleges Council ofPresidents funding committee.

2. Continue activities related to funding needs identified by, and optionsset forth in, the State Board of Community Colleges LearningResources Program Review and the Information Systems of FloridaCCLA funding study.

Activities

n CCLA is on target in its planned growth and development asoutlined in the Information Systems of Florida (ISF) 1997-2002feasibility and funding study. An update is underway by ISF toincorporate into the remaining years of the study the costimplications of significant changing technologies.

n Activities in support of this objective have been listed previouslyunder Goal 2, Objective 3, page 19 (An Assessment of the CollectiveResources Base of Florida Community College Library Collections: AProfile with Interpretive Analysis).

3. Continue to provide information and fiscal data to support localinstitutional needs.

Activities

n At present, community college libraries may generate more than120 statistical reports from the LINCC system.

n Activities in support of this objective have been listed previouslyunder Goal 2, Objectives 3 and 6, Pages 19 and 22WWW.DATA.WHY and Acquisitions Reports workshops).

CCLA�s ongoingconsultative visits to eachLINCC library provideonsite information andassistance and help CCLAassess library needs forfuture CCLA/LINCCservices.


4. Continue to seek funding for extending services in support of distancelearning and new campus sites, rural sites, teaching centers and otheroff-campus facilities.

Activities

n CCLA staff worked with Division of Community Colleges andBoard of Regents staff in the legislative process of obtainingadditional funding for the Florida Distance Learning LibraryInitiative (DLLI), including the DLLI Reference and ReferralCenter and the statewide courier service.

5. Continue to provide input and leadership, where appropriate, topromote library and information resources and services which enhancethe educational experience in Florida community colleges.

Activities

n CCLA staff participate in state and national library professionalorganizations, including staff leadership at the Florida LibraryAssociation, the American Library Association, and theAmerican Society for Information Science. Senior staff of CCLAfrequently provided information to key legislative staff and theFlorida Legislature formally and informally; written and spoken.

n CCLA staff participate in and contribute to the public relationsprofession at state and local levels through involvement in theFlorida Public Relations Association, and workshop design andpresentation.


1999-2000 Goals and Objectives

The College Center forLibrary Automation�smission is to provide serviceand leadership in automatedlibrary and informationresources to enhance theeducational experience atFlorida�s community colleges.This mission is accomplishedby providing access to sharedinformation resources;ensuring effective use oftechnology through training,support, and consultation;researching and implement-ing suitable new technologies;and providing libraryadvocacy for issues ofconcern to community collegelibraries.

CCLA�s missionIn response to formalization of CCLA�s mission by the State Board of CommunityColleges, the CCLA Advisory Board has adopted newly revised goals for 1999-2000, as listed below.

Goal 1: Provide Access to Shared Information Resources

Objectives:

1. Maintain the LINCC centralized automated library management system.

2. Expand LINCC and LINCCWeb as a centralized information resourceto support community college educational needs.

3. Upgrade, refine, and enhance the products and services offered throughthe legacy LINCC system.

4. Enhance the union database of college holdings through additionalholdings, ongoing processing, and quality control efforts.

5. Deliver LINCC services directly to the user�s preferred location throughresource-sharing and technological means.

6. Support replacement and maintenance to the legacy central CCLAsystem and local institution legacy site equipment.

7. Proceed with the migration and transition of the CCLA/LINCC systemto the Taos library management system and web-based informationresource environment.

8. Act as agent for cooperative purchasing and licensing initiatives relatingto LINCC system initiatives.

Goal 2: Ensure effective use of technology through training, supportand consultation

Objectives:

1. Identify and address resource sharing and distance learning issues andopportunities among LINCC institutions and the State UniversitySystem, the State Library, library cooperatives, and other cooperativelibrary activities.

2. Promote consistency and uniformity of LINCC based library servicesthrough inter-institutional relationships and activities.

3. Standardize statistical gathering methods and categories to track com-munity college library and learning-resource services offered throughLINCC.


4. Maintain and improve the CCLA communications and publicationsprogram.

5. Develop and improve CCLA consultation services to assist libraries ineffective use of LINCC technologies.

6. Develop and improve CCLA training programs.

7. Facilitate collaboration in the development of Web-based informationresources among LINCC libraries.

Goal 3: Research, evaluate and implement new technologies

Objectives:

1. Acquire, test, and prototype appropriate additional LINCC products andservices.

2. Expand access to LINCC, to meet the needs of off-site users, includingdistance learning participants.

3. Investigate and activate technologies that enhance user self-sufficiency.

Goal 4: Provide library advocacy for issues of concern to communitycollege libraries

Objectives:

1. Maintain efforts to guarantee the continuance of funding for state-levelsupport of CCLA activities.

2. Seek funding to address needs identified by, and options set forth in, theState Board of Community Colleges Learning Resources ProgramReview and the Information Systems of Florida CCLA funding study.

3. Provide information and fiscal data to support local institutional needs.

4. Seek funding to extend services in support of distance learning, newcampus sites and teaching centers.

5. Provide input and leadership to promote library and information re-sources and services that enhance the educational experience in Floridacommunity colleges.

6. Integrate standardized LINCC utilization, management data, andfinancial analysis to plan for existing and future products and services.

7. Partner with other agencies and organizations for collaborative develop-ment and enhancement of library and information resources and ser-vices.

8. Market and promote the academic resources of LINCCWeb as a prod-uct which incorporates library values in the electronic informationmarketplace.


LINCC Module Implementation

Appendix I

1991-92Online Catalog/Technical Services

TallahasseeChipolaSeminoleOkaloosa-WaltonValenciaMiami-Dade (Technical Services only)

1992-93Online Catalog/Technical Services

FCCJ BrevardMiami-Dade (PAC only) PensacolaLake City Gulf CoastLake-Sumter St. PetersburgSt. Johns River Pasco-HernandoHillsborough Daytona BeachPalm Beach BrowardIndian River

Circulation

Seminole

1993-94Online Catalog/Technical Services Circulation

South Florida ValenciaManatee Okaloosa-WaltonPolk St. PetersburgFlorida Keys Gulf CoastCentral FloridaNorth FloridaSanta FeEdison

1994-95Circulation

Palm Beach Lake CityMiami-Dade ManateeBrevard FCCJPensacola Florida KeysPolk South FloridaLake-SumterPasco-Hernando


1994-95(continued)Serials Management

PensacolaTallahasseeSt. PetersburgGulf CoastManatee

1995-96Circulation

Santa Fe TallahasseeChipola HillsboroughDaytona Beach North FloridaIndian River Central FloridaBroward

Serials ManagementPolk Florida KeysLake City Okaloosa-WaltonBrevard ValenciaLake-Sumter Palm BeachBroward Pasco-HernandoMiami-Dade Daytona BeachNorth Florida St. Johns RiverIndian River Seminole

AcquisitionsSt. PetersburgTallahasseeNorth Florida

1996-97Circulation

EdisonSt. Johns River

Serials ManagementFCCJEdisonSouth FloridaChipolaCentral FloridaStanta FeHillsborough


1996-97(continued)Acquisitions

Miami-DadeBrevardSt. Johns RiverSeminolePensacolaBrowardDaytona BeachChipolaEdison

1997-98Serials Bindery module

PensacolaGulf CoastBrevardSt. PetersburgValenciaBroward

AcquisitionsSouth FloridaLake CityManateeFlorida KeysLake-SumterSanta FeValenciaPalm BeachPolkOkaloosa-WaltonIndian River

AcquisitionsFCCJHillsboroughCentral FloridaPasco-HernandoGulf Coast

1998-99Serials Bindery module

Okaloosa-WaltonNorth FloridaMiami-DadeFlorida KeysLake-Sumter


LINCC Project Milestones

Appendix 2

1989-90n Florida Legislature funds the community college library automation project.

n Request for Proposals (RFP) for library automation system developed andissued to vendors.

n Project Director selected and employed.

n Advisory Board named, met, and began the work of self-organization.

n RFP Evaluation Team appointed and began review of five vendor proposals.

1990-91n Data Research Associates (DRA) of St. Louis chosen as library automation

system vendor; contract negotiated and signed.

n Headquarters office space leased and prepared.

n Project core staff hired and received initial training on DRA software.

n Central site system hardware and software installed.

n Executive Committee of the Advisory Board selected and organized.

n CCLA staff visited all 28 institutions to review existing machine-readablebibliographic data.

n Task Force on Database Loading appointed, met, and reported on databaseloading issues.

n Task Force on Terminal Allocation and Resource Management appointed,met, and reported recommendations.

n Task Force on Joint-use Facilities formed and began work.

n Master plan for implementation of the system and connection of librariesformulated.

n Regional �Automation Readiness Meetings� held to familiarize librarianswith proposed implementation process.

n CCLA system �modeled� and FIRN telecommunications network designedand tested. Enhancement and installation of FIRN telecommunications�backbone� completed.


1991-92n Library software profiling and training visits made to all 28 institutions.

n Library buildings at six institutions wired for the system and connected to theCCLA/FIRN network.

n Dedication ceremony held in conjunction with activation of TallahasseeCommunity College as the first institution connected to the system. Theautomated system became known as LINCC, Library Information Networkfor Community Colleges.

n Training of library staff at six institutions completed; students began usingLINCC.

n Installation training program developed and presented to hardware contactrepresentatives at first ten institutions in the activation sequence. Site Manage-ment Guide published.

n Visits made to 15 institutions and 23 libraries for wiring design and site-preparation activities.

n Menu-driven link between the State University System�s LUIS automatedlibrary system and LINCC made available.

n Full-text Grolier Academic American Encyclopedia acquired, indexed and madeavailable to users.

n Data_LINCC, CCLA�s bi-monthly newsletter, began publication.

n Barcoding Library Collections technical memorandum published.

n Standing Committee on Bibliographic Quality Control and task forces onCirculation and Patron Access formed and began work.

1992-93n Fifteen institutions connected to LINCC and trained in its use.

n Circulation module developed and tested. Prototype site activated.

n Version 2.1-2 of the DRA software tested and installed into the LINCCsystem.

n LINCC Cataloging Guidelines published to assist libraries in the continuingprocess of database building.

n LINCC featured in EDU magazine and Southeastern Library Journal. Presenta-tions made before the Governor and Cabinet and at the annual meeting of theAmerican Society for Information Science. CCLA received achievementaward from the Florida Association of Community Colleges, Learning Re-sources Commission, for LINCC�s contribution to improving educationalquality.


1993-94n Final eight institutions connected to LINCC. Connection of Edison Commu-

nity College, last in the chain, symbolized at �LINCC to the Future� ceremo-nies at CCLA in February 1994.

n Four institutions trained and activated on the circulation module.

n Development and testing of serials management module began. Regionalworkshops held to prepare local library staff for serials cataloging.

n DRA software version 2.2 loaded on LINCC. Versions 2.3 and 2.3-A arrivedand testing began.

n Printers provided for public online catalog terminals.

n Internet Access Menu added to LINCC, providing access to Internet services.

n CCLA became a development partner in the Florida Schoolyear 2000 Initia-tive.

n One-millionth MARC record added to LINCC�s union bibliographic database(July 1993). Two-millionth item record added (November 1993).

n LINCC became available via FIRN dial-up connections.

n Task Force on Acquisitions and Serials formed and began work.

n Regional �Automation Readiness Meetings� provided information aboutLINCC developments.

n CCLA published Maintaining LINCC Borrower Privacy and LINCC Borrower IDPlanning Issues to help libraries prepare for circulation activation. Secondeditions of LINCC Cataloging Guidelines and LINCC_Mail User Guide pub-lished. LINCC Mail Directory provided to libraries.

n Patron Access Standing Committee developed evaluation criteria, ExecutiveCommittee developed selection guidelines for future LINCC databases.

1994-95n Twelve institutions trained and activated on circulation module.

n Central computer upgraded with cluster of two VAX 7610s.

n DRA software versions 2.3 and 2.3-A installed into LINCC.

n LINCC and online catalog of State Library of Florida (LION) connected.

n Task Force on Terminal Allocation and Resource Management reactivatedand published recommendations in Issues Related to Expansion and Growth ofLINCC Access.

n Serials management module developed, five prototype sites activated.


n Reserve Room training resumed; presented at 14 institutions.

n CCLA published LINCC Printserver Guide and Guide to LINCC Resources.

n Resource-Sharing Issues for Florida�s Public Community Colleges, developed by theStanding Committee on Resource Cooperation, accepted by the ExecutiveCommittee. Regional meetings about the report held for library staff.

n Lynx World Wide Web browser added to LINCC.

n Workshops on both technical services enhancements and Internet heldaround the state.

n Use of the Standard Generalized Markup Language for the Knowledge Database:Foundation for Electronic Document Access and Delivery published.

n UMI Periodical Abstracts Research II, and Newspaper Abstracts databases addedto LINCC.

n Expanded Internet functionality and LINCC Bulletin Board released.

n DRA software version 2.4 installed into LINCC.

n Bibliographic record duplication resolution project completed.

n LC MARC databases provided. Batch Processing Service introduced.

n Guidelines for Responsible Use of LINCC developed by ad hoc committee,accepted by the Executive Committee.

n UnCover periodical index and document delivery service available onLINCC.

1995-96n Nine institutions trained and activated on circulation module.

n Sixteen institutions trained and activated on serials management module.

n Acquisitions module developed, three prototype sites activated.

n DRA software versions 2.4-1 and 2.4-2 installed into LINCC.

n DRA Patron Masking software installed into LINCC.

n LINCC Terminal Emulation software available.

n Reports functionality of LINCC expanded; new reports available.

n Patron-Initiated Requests prototype study conducted at four sites.

n All 28 community colleges confirmed intent to participate in CooperativeDatabase Acquisitions agreement. UMI Periodical Abstracts Research II FullText database selected as initial database.

n Seven libraries participated in Region IV interlibrary loan study.


n Online batch transfer of borrower records initiated at 15 communitycolleges.

n LINCC and online catalog of LeRoy Collins Leon County Public Library(TallyCat) connected.

n A Matter of Fact statistical database added to LINCC.

n ERIC database added to LINCC.

n Migration to TCP/IP telecommunications network completed at all institu-tions.

n Phase I of LINCCWeb, World Wide Web server, developed and implemented.

n Ad hoc Task Force on Community College Library Statistics plannedsystematic data collection.

n Guide to LINCC Access and Guide to LINCC Resources updated.

n Regional meetings held throughout the state for library administrators.

n LINCC User Forum held for library staff.

n VAX-based security firewall installed.

n HTML and SGML mark-up languages evaluated for future electronicpublications.

1996-97n Two institutions trained and activated on circulation module. All 28 com-

munity colleges now activated on circulation.

n Seven institutions trained and activated on serials management module. All28 community colleges now activated on serials.

n Nine institutions trained on acquisitions module.

n DRA software version 2.5 installed into LINCC.

n Five new reports added to LINCC.

n LINCC Assistive Technology Workstation developed and prototyped at twocommunity colleges.

n Electronic publications activated beginning with Data_LINCC newsletter.

n UMI Periodical Abstracts Research II Full Text database activated on LINCC,funded by Cooperative Database Agreement.

n OCLC�s FirstSearch database service added to LINCC.

n A report of the Library Subcommittee of the Florida Institute on PublicPostsecondary Distance Learning proposed using distance learning funds from


the Distance Learning Library Initiative offering library services for distancelearners. A collaborative effort involving CCLA, the State Library of Florida,and the Florida Center for Library Automation (FCLA), the seven-facetedprogram would allow CCLA to offer online OCLC�s FirstSearch and Encyclope-dia Britannica.

n Site Managment Guide revised and distributed as Site Management Guide, SecondEdition.

n Introduced support of EM320W terminal emulation software for LINCC use;LINCC Terminal Emulation section of Guide to LINCC Access updated.

n LINCC Standard Reports extensively revised and updated.

n LINCC Database Guidelines updated.

n Guide to LINCC Access and Guide to LINCC Resources updated.

n VAX system memory increased. DEC Alpha computer added to VAXCluster.

n All sites upgraded to Xyplex technology and CISCO equipment.

n Additional PAC terminals and printers distributed to high-use sites.

n Prototyping of staff port release conducted at four institutions.

n Resource Sharing Survey 1996 completed and results analyzed. Patron AccessSurvey 1997 and LINCC Serials Survey 1997 completed; results being re-viewed.

n CCLA staff demonstrated LINCC and LINCCWeb at Florida GovernmentTechnology Conference.

n Five one-day LINCCPAC workshops held for library public services staff.

n Five one-day Technical Services workshops held for technical services staff.

n Regional meetings for community college library administrators held through-out the state.

n LINCC User Forum held for library staff during Florida Library Associationannual conference.

n Ad hoc Task Force on Community College Library Statistics drafted dataelement dictionary and plans for data collection and distribution.

n Six institutions participated in Tampa Bay region (Region IV) reciprocalborrowing and LINCC interlibrary loan project.

n PAC-generated request command activation began; activated at 20 sites.

n Serials bindery module developed and prototyping began.

n Two new community college campus libraries opened and connected toLINCC.


n CCLA, State Library of Florida, and LeRoy Collins Leon County PublicLibrary host Southern DRA Users Conference.

n LINCC-based community college collection assessment study presented.

n CCLA continued consultative visits to community colleges.

n Online transfer of borrower records continued.

n Offline backup circulation (OBC) software prototyped at three institutions.

n Consultant worked with CCLA staff on organizational restructuring.

n LYNX Internet browser enhanced for public use with addition of new com-mands.

n Library staff began testing 60 additional OCLC FirstSearch databases inpreparation for general release.

1997-98n Eleven institutions trained and activated on the acquisitions module.

n Five sites trained and activated on serials bindery module.

n LINCC Assistive Technology Workstations developed, prototyped, anddelivered to 60 community college libraries.

n LINCC Document Delivery Workstation developed and prototyped at threeinstitutions (eight campuses).

n Sixty additional FirstSearch databases activated on LINCC.

n FirstSearch interlibrary loan feature added to LINCC.

n Britannica Online and Merriam-Webster's Tenth Collegiate Dictionary activated onLINCC.

n Administrative Report, CCLA Director's Report, and minutes of ExecutiveCommittee meetings added to LINCCWeb.

n PAC-generated request function activated on LINCC.

n Patron access catalog (PAC) screens revised.

n Resource Sharing through Circulation implementation planned for summer1998.

n LINCCWeb provides public access to LINCC from any computer withInternet access and a graphical browser.

n Two Digital Alpha Server 8400 5/350's added to DEC VAXCluster.

n Guide to LINCC Resources, Guide to LINCC Access, and LINCC Offline BackupCirculation updated.


n Hardware contact and LINCC PAC workshops held.

n Three reciprocal connections to other Florida libraries in LINCC: PascoOnline Web of Electronic Resources (POWER), the online database of thePasco County Library System; the Hernando County Public Library System;and the South Pinellas Public Library Cooperative (SPIN).

n Using LINCC: A Guide to Finding the Information You Need distributed to allcommunity college libraries.

n CCLA general information brochure revised, reprinted, and distributed.

n Proposal to grant statewide reciprocal borrowing priviliges among stateuniversity and community college libraries proceeds through review process.

n Statewide ground delivery service of interlibrary loan materials implementedas part of Florida Distance Learning Library Initiative.

n Florida Distance Learning Reference and Referral Center opened at theUniversity of South Florida as part of the Florida Distance Learning LibraryInitiative.

n Offline Backup Circulation (OBC) was tested at three sites, documentationrevised in preparation for general release during FY1998-99.

n LINCC User Forum held for library staff at Florida Library Association (FLA)conference.

n Five regional meetings held throughout the state for library directors.

n Post-training consultations for acquisitions and serials modules.

n CCLA staff visit new and renovated sites.

n First joint meeting of boards of CCLA and the Florida Center for LibraryAutomation (FCLA).

n Plan revised for providing a LINCC access port for each authorized librarystaff member.

n 1997 Resource Sharing Survey completed.

n More than 120 LINCC statistical reports available to community collegelibraries


1998-99n Five institutions trained on the acquisitions module. All 28 institutions have

now been trained on acquisitions.

n Five institutions trained on the serials bindery module.

n LINCC Documentation Delivery Workstations developed, prototyped, anddelivered to 61 community college libraries.

n MARC Format for Holdings Data (MFHD) conversion of LINCC databasewas successfully completed.

n LINCC/OCLC expanded service prototyped at four institutions.

n Resource Sharing Through Circulation functionality implemented.

n Reciprocal borrowing among the 28 community colleges and 10 publicuniversity libraries implemented.

n CCLA�s Printserver redeveloped, prototyped, and renamed LINCC ReportsService.

n Guide to LINCC Access, Guide to LINCC Resources, LINCC Database Guidelines,LINCC Document Delivery Workstation User Guide, LINCC Assistive TechnologyWorkstation User Guide, LINCC Standard Reports, and the LINCC PrintserverGuide were placed on LINCCWeb.

n Also added to LINCCWeb during FY1998-99 were: Calendar of Events,CCLA Committee Handbook, special reports of the CCLA standing committees,frequently asked questions (FAQ�s), a news release, the organizational docu-ment of the CCLA Advisory Board, the Status Report 1997-98, and the FloridaCommunity College Library Collection Assessment report.

n Patron access catalog (PAC) screens revised.

n Five one-day Acquisitions Reports workshops held.

n WWW.DATA.WHY statistics workshops held.

n Using LINCC: A Guide to Finding the Information You Need revised and distrib-uted.

n General information brochure revised, reprinted, distributed.

n Thirty-six ongoing LINCC training sessions were held during FY1998-99.Topics included Acquisitions, Circulation, Hardware Contact, Reserve Room,Serials, and Technical Services.

n Collection analysis data updated and mailed to institutions.

n A project to resolve conflicts with medical subject headings (MeSH) andLibrary of Congress headings was completed.


n DRA Software Version 2.5-1 tested and installed enabling greater functional-ity and expanded development opportunities within LINCCWeb.

n Two CCLA staff members become Certified Webmasters.

n CCLA staff field-tested the new NT version of OCLC�s SiteSearch 4.0.

n All CCLA staff members participated in a one-day training workshop to learnMicrosoft Outlook 98.

n LINCC User Forum held for library staff at Florida Library Association (FLA)conference.

n Five regional meetings held throughout the state for library directors.

n Post-training consultations for acquisitions and serials bindery modules.

n Second annual joint meeting of boards of CCLA and the Florida Center forLibrary Automation (FCLA).

n 1998 Resource Sharing Survey completed.


Financial Activity Summary1998-99 (As of June 30, 1999)

Appendix 3

Recurring Expense

Operating Cost TOTALS

Salary $ 2,077,907Benefits 591,899Travel and Training 263,665Service Contracts 541,937Facilities Rental/Electricity 427,080TCC Operational Expense 75,000Other Current Expenses 259,868Repair/Replacement of Equipment 168,592

$ 4,405,948

Capital Outlay

PC Equip. and Peripherals 384,872

Total Capital Outlay $ 384,872

Total Expenditures $ 4,790,820


1999-2000 Implementation Plan

Appendix 4

Background

CCLA and LINCC are embarking on the 10th year of service to Florida�s publiccommunity colleges. LINCC is now an integral part of library and informationservices statewide and has attracted national recognition for innovation and de-pendability.

This decade of service has been one of challenge and achievement, to the credit ofall the LINCC partners�CCLA staff, CCLA Advisory Board and Standing Com-mittees, employees in LINCC libraries, Florida�s library community, the Division ofCommunity Colleges, and the State Board of Community Colleges.

CCLA�s first Implementation Plan was a 1991 plan for the initial activation ofLINCC developed by staff and presented to the CCLA Advisory Board. Since then,it has become an annual plan of business. This year�s plan reflects the continuedevolution of CCLA and LINCC.

Strategic Priorities

CCLA has developed three primary strategic priorities, which provide umbrellacategories for both the introduction of new services and continued maintenanceand evolution of established services. These three priorities were developed inresponse to the current environment, expressed needs, and with a judicious eye onthe future. Priority areas are:

1. LINCC Services and Products

n Establish LINCCWeb as a robust information utility, with enhancedcontent, redesigned user interface, and new architecture.

n Continue preparing to migrate LINCC library management servicesonto DRA�s Taos system. Test and evaluate suitable Taos products asthey become available.

n Provide information and consultation services that optimize existingLINCC services and ease community college libraries through thetransition to a more dynamic technological environment.

n Maintain LINCC library management services established as of June1998.

2. CCLA�s Role and Responsibilities

As community college libraries move into mainstream campustechnology, CCLA will redefine its role and responsibilities forservice delivery. CCLA will take steps to ensure LINCC�s long-termviability as a service to the community colleges, coordinating its


programs and resources within the statewide context defined by theDivision and the State Board of Community Colleges.

3. CCLA Organizational Environment

CCLA will continue to strengthen and develop as an organization,providing a consistent framework for effective resource utilizationin support of CCLA�s mission.

New LINCC Services and Products

During 1999-2000, CCLA will develop and expand the graphical interface toLINCC and strengthen and widen services to support library management andresource sharing. LINCC development priorities identified for 1999-2000 are:

n Electronic Information Resources

A second generation LINCCWeb will be introduced, supporting Web-based interfaces to informational databases and the holdings of commu-nity college libraries. A key activity is the establishment of a rigoroustesting environment and protocols for NT-server based connectivity,analogous to the testing environment originally established for the LINCCsystem.

LINCC content will be enriched through additional FirstSearch databasesand links to Internet resources cataloged.

n Library Management Services

n LINCC Statistical Support Service, including collection reports, dataworkshops, development of consistent data dictionary definitions, andassistance with IPEDS reports.

n LINCC Reports Service general release (replacement and enhancementof current Printserver)

n Connectivity for new LINCC sites.

n Outsourcing consultation and support

n Offline Backup Circulation (OBC) general release

n Planning for inventory support capability

n Migration to Taos

Continued planning activities relating to the future migration of LINCClibrary management services to DRA�s new Taos system are anticipated.


n LINCC Maintenance

Now that the initially-conceived LINCC system is fully activated, �mainte-nance� includes the ongoing care of the network; training and user supportactivities; maintenance of LINCC databases; maintenance of LINCCWeb;maintenance of communications with users, funders, and the general librarycommunity; and evolutionary changes in response to the changing technicalenvironment.

Organizational Infrastructure Development

Further strengthening of the advisory infrastructure and LINCC planning process isenvisioned through the convening of �LINCC at 10,� a Strategic Review, involv-ing the Advisory Board, key CCLA staff, and staff of the Division of CommunityColleges.

Areas for development of internal CCLA infrastructure include office automation,office facilities, personnel, and team effectiveness.

Information Sources; Stakeholder Input

This plan has been assembled with the work of CCLA staff. They relied in part oninformation from a wide range of sources:

n The CCLA Advisory Board provides insight into the application ofLINCC services and important input to the annual planning process.The Advisory Board includes one representative appointed by thepresident of each public community college, as well as the State Librar-ian, and representatives of the State University System and Division ofCommunity Colleges.

n The CCLA Executive Committee, at its quarterly meetings andthrough development of its annual goals and objectives, represents theinterests, needs, and developments in LINCC libraries and their parentinstitutions, providing valuable information to the planning process.

n CCLA Standing Committees provide valuable information on thedetails of implementation of LINCC services and products and insightson possible future needs.

n The Division of Community Colleges of the Florida Department ofEducation provides policy direction, and Division staff provide timelycontext information and input to CCLA staff in the development ofthis plan.

n Ongoing Communications among LINCC library staff at all levels andCCLA staff include telephone calls, email, formal training visits, andconsultation visits.


n Distance Learning Library Initiative (DLLI) programs have had asignificant impact on CCLA programs and planning, permitting intro-duction of many services sooner than would otherwise have beenpossible. CCLA�s Director serves as chair of the DLLI Steering Com-mittee, and several staff members are closely involved in ongoingdevelopment of the Initiative programs .

n CCLA staff keep abreast of economic and policy issues related to infor-mation technologies, resource sharing, and library and information scienceat the regional, state, and national levels. This wider context is consideredthroughout the annual implementation planning process.

n Vendors are key influences on program planning.


CCLA Committees and Task Forces

Appendix 5

Standing Committee on Acquisitions and SerialsJohn Armstrong � Gulf Coast Community College

Karen Bryant, Chair � Miami-Dade Community College

Sue Clayton � Manatee Community College

David Lichtenfels � St. Petersburg Junior College

Elizabeth Lilley � Okaloosa-Walton Community College

Lena Phelps � South Florida Community College

Ellen C. Purcell � Santa Fe Community College

Virginia Thomas � Pensacola Junior CollegeBibliographic Quality Control Standing Committee Representative

Jim Morris � Lake City Community CollegeExecutive Committee Liaison

Carol Hendren � CCLA Staff Representative

Standing Committee on Bibliographic Quality ControlAggie Balash � Manatee Community College

Janice Henderson � Okaloosa-Walton Community College

Amy Johnson � North Florida Community College

Arlene Merves � Miami-Dade Community College

Francenia Mimms � Indian River Community College

Tammy Schofield, Chair � Hillsborough Community College

Virginia Thomas � Pensacola Junior College

Sue Hatfield � Gulf Coast Community CollegeExecutive Committee Liaison

Thom Saudargas � CCLA Staff Representative

Standing Committee on CirculationKatheleene L. Bryan � Daytona Beach Community College

Karen Bryant � Miami-Dade Community College

Cathy Ervin � Okaloosa-Walton Community College (resigned 12/98)

Jennifer Messmer � Manatee Community College

Jim Moir � St. Petersburg Junior College


Kathy Richardson � Okaloosa-Walton Community College

Katherine Sale � North Florida Community College

Christal Wood, Chair � Brevard Community College

Patricia DeSalvo � Seminole Community CollegeExecutive Committee Liaison

Mike Ryan � CCLA Staff Representative

Standing Committee on Joint-Use Libraries

Isaac �Bud� Call � Broward Community College

Jim Corey � Florida Center for Library Automation

Lydia R. LaCava � Broward Community College

Glenn Tripplett, Chair � Okaloosa-Walton Community College

Rudy Widman � Indian River Community College

Glenn Tripplett � Okaloosa-Walton Community CollegeMember and Executive Committee Liaison

Ann Armbrister � CCLA Staff Representative

J. Richard Madaus � CCLA Staff Representative

Task Force on Media Booking (Not yet active)Douglas A. Butler � Pasco-Hernando Community College

Sheila M. Hiss � North Florida Community College

Teresa Justice � Broward Community College

Dan Lhotka � State Library of Florida (Resource/Liaison)

Edward M. Livingston � Okaloosa-Walton Community College

Tom Prescott � Miami-Dade Community College

Carl J. Schweibinz � Hillsborough Community College

To be announced � Executive Committee Liaison


Standing Committee on Patron AccessJanys Barnidge � Tallahassee Community College

Susan Bradshaw � Central Florida Community College

Judi DeLisle � Valencia Community College

Lucy J. Harrison � Indian River Community College


Suzanne Lynch, Chair � Miami-Dade Community College

Stacey Shoup � Gulf Coast Community College

Virginia Vail � Pensacola Junior College

Julia Woods � Broward Community CollegeExecutive Committee Liaison

Lisa Close � CCLA Staff Representative

Standing Committee on Resource CooperationKaren Bryant � Miami-Dade Community CollegeCirculation Standing Committee Representative

Susan Campbell � State Library of Florida Representative

Jeannette Cox � Florida State UniversityState University System Representative

Brenda Dunbar � Gulf Coast Community CollegeInterlibrary Loan Position

Sheila F. Evans, Chair � Central Florida Community CollegeInterlibrary Loan Position

Zenaida Fernandez � Miami-Dade Community CollegeDirector�s Position

Joanne Laipply � Palm Beach Community CollegeDirector�s Position

Suzanne Lynch � Miami-Dade Community CollegePatron Access Standing Committee Representative

Jon Noland � South Florida Community College (resigned 6/99)

Director's Position and Executive Committee Liaison

Ann Armbrister � CCLA Staff Representative

Standing Committee on Resource Management StrategyPat Henderson � Valencia Community CollegeAt-large Position

Charles L. Kauderer � Manatee Community College (Resigned 12/98)

Medium Institutions Representative

Douglas K. Lehman, Chair � Miami-Dade Community CollegeAt-large Position

Jim Morris � Lake City Community CollegeSmall Institutions Representative


Daniel Tan � Broward Community CollegeLarge Institutions Representative

Rudy Widman � Indian River Community CollegeDirector's Position

Sheila Hiss � North Florida Community CollegeAt-large Position and Executive Committee Liaison



Appendix 6

Annual ReportsStandingCommittee onAcquisitions andSerials

YEAR: 1998-99 CHAIR: Karen Bryant

PURPOSE AND GOALS

The purpose of the Standing Committee on Acquisitions and Serials is to adviseCCLA regarding acquisitions and serials control issues in the LINCC statewideenvironment.

MEMBERSHIP

John Armstrong, Gulf Coast Community CollegeKaren Bryant, Miami-Dade Community CollegeSue Clayton, Manatee Community CollegeDavid Lichtenfels, St. Petersburg Junior CollegeElizabeth Lilley, Okaloosa-Walton Community CollegeJim Morris, Lake City Community College, Executive Committee LiaisonLena Phelps, South Florida Community CollegeEllen Purcell, Santa Fe Community CollegeVirginia Thomas, Pensacola Junior College, Bibwatch Committee RepresentativeCarol Hendren, CCLA Staff Representative

ACTIVITY

Committee Meetings

n August 27, 1998 - Teleconference

n October 22-23, 1998 - Tallahassee

n March 25-26, 1999 - Tallahassee

Work Assignments

n Karen Bryant was re-elected chair of the committee.

n Concerns were raised at the October 1998, committee meeting aboutimproper use of record suppression. A report was run and analyzed todetermine the source of the problem. The committee recommendedcommunication and training to address the issue. Quarterly reports willbe generated to monitor record suppression. Sue Clayton of ManateeCommunity College presented a resolution of the issue at the March1999, Executive Committee meeting.

n Thom Saudargas, CCLA Senior Library Applications Specialist, ad-dressed the committee at the October 1998, meeting. He presented anoverview of the impact of MFHD records in acquisitions and serials andinformed members about MFHD workshops.


StandingCommittee onBibliographic

Quality Control(Bibwatch)

n The committee reviewed and revised the End-of-Year Processing formfor 1998-99.

n Members conducted telephone canvassing with all acquisitions andserials contacts. The results were reviewed and compiled.

n The committee reported that implementation of the Acquisitions Mod-ule and the Bindery Module has been completed.

n The committee will continue to investigate EDI dependent upon soft-ware and vendor readiness.

RECOMMENDATIONS FOR THE FUTURE

n The committee tentatively scheduled a teleconference for the week ofAugust 30, 1999, to elect a new chair and to plan for the 1999-2000telephone canvassing.

n The committee tentatively scheduled a meeting for October 28-29,1999, in Tallahassee. Possible agenda items will include an EDI updateand end-of-year processing results.

YEAR: 1998-99 CHAIR: Tammy Schofield

PURPOSE AND GOALS

The purpose of the Standing Committee on Bibliographic Quality Control is toassist and advise CCLA on developing policies, procedures, and strategies formaintaining and enhancing the quality control of the valuable union databaseresources.

MEMBERSHIP

Aggie Balash, Manatee Community CollegeSue Hatfield, Gulf Coast Community College, Executive Committee LiaisonJanice Henderson, Okaloosa-Walton Community CollegeAmy Johnson, North Florida Community CollegeArlene Merves, Miami-Dade Community CollegeFran Mimms, Indian River Community CollegeTammy Schofield, Hillsborough Community CollegeVirginia Thomas, Pensacola Junior CollegeThom Saudargas, CCLA Staff Representative

ACTIVITY

Committee Meetings

n September 17-18, 1998 - Tallahassee

n November 2, 1998 - Teleconference

n December 14, 1998 - Teleconference


n February 22, 1999 - Teleconference

n April 29-30, 1999 - Tallahassee

Work Assignments

n Tammy Schofield was elected chair of the committee.

n The committee discussed the following items: future DRA/Taos prod-uct; selecting and cataloging Internet resources; outsourcing; surveyingTechnical Services Department; LINCC Database Guidelines revisions;communication/education, and the MARC Format for Holdings Data.

n The committee discussed the impact of the implementation of theMARC Holdings Format in LINCC. The discussion focused on the needsof LINCC users and staff for a successful implementation of the formatin LINCC.

n The Committee held a joint meeting with the PAC Committee on select-ing and cataloging Internet resources. The committees discussed in greatlength the issues of types of resources available via the Web, accessmethods, free sites, paid subscription sites. Recommendations from thePAC Committee were needed regarding Agency codes, Material codes,Call # field, circulation status, and other issues. National guidelines forcataloging Internet resources are available on the Internet from OCLC�sWeb site. The development of guidelines for selecting and catalogingInternet resources was a joint effort of the Bibwatch and PAC commit-tees. Saudargas drafted the guidelines and the Committee reviewed themat their April 29-30 meeting. The Committee revised and accepted theguidelines and passed them on to the Executive Committee for approvalas Interim Guidelines to be used during the prototype phase.

n The Committee also reviewed other LINCC Database Guideline revisions.Those revisions were also passed on to the Executive Committee forapproval.

n Broward Community College outsourcing activities were discussed bythe Committee at their April 29-30 meeting. The Committee looked atoutsourcing to also include collection acquisitions and collection devel-opment activities. Vendors� options offer regarding outsourcing werediscussed also as well as options for updating of holdings in OCLC.

n The Committee finalized its informal survey of LINCC technical ser-vices departments during its November 2 and December 14, 1998,conference calls. Questions regarding outsourcing, Internet cataloging,current cataloging procedures and staff were on the survey.

n At its February 22 conference call meeting, the Committee discussed theresults of the survey that was undertaken.


StandingCommittee on

Circulation

CRITIQUE

The committee accomplished its purpose and goals with this year�s meetings.


n Identify MFHD reports.

n Monitor the guidelines for Internet Resources and revise as necessary.

YEAR: 1998-99 CHAIR: Christal Wood

PURPOSE AND GOALS

The purposes of the Standing Committee on Circulation are to:

n Assist and advise CCLA regarding issues related to the operationalutilization of the LINCC circulation subsystem including circulationmanagement, patron data, statistical and other reporting, recommendedpolicies, and interlibrary loan.

n Examine methods to enhance LINCC circulation user communication.

n Identify circulation-related issues regarding resource sharing and coop-eration, reciprocal borrowing, and distance education in the LINCCenvironment.

n Identify and prioritize future system development and enhancementissues.

MEMBERSHIP

Katheleene Bryan, Daytona Beach Community CollegeKaren Bryant, Miami-Dade Community CollegePatricia DeSalvo, Seminole Community College, Executive Committee LiaisonCathy Ervin, Okaloosa-Walton Community College (resigned December 1998)Jennifer Messmer, Manatee Community CollegeJim Moir, St. Petersburg Junior CollegeKatherine Sale, North Florida Community CollegeChristal Wood, Brevard Community CollegeMike Ryan, CCLA Staff Representative

ACTIVITY

Committee Meetings

n August 6-7, 1998 - Tallahassee

n October 27, 1998 - Teleconference

n April 13, 1999 - Teleconference


Work Assignments

n Monitored LINCC Resource Sharing through Circulation interlibrary loanand reciprocal borrowing activities. Continued discussions on impacts onLINCC circulation and procedures resulting from future statewideimplementation of interlibrary loan and reciprocal borrowing.

n Monitored the revisions to Offline Backup Circulation (OBC) andsubsequent prototyping at Tallahassee Community College, BrevardCommunity College and Daytona Beach Community College.

n Developed recommended procedures for statewide use of item-specificrequest feature in LINCC for distribution to CCLA Circulation, Interli-brary Loan, and Public Service contacts.

CRITIQUE

n Implementation of LINCC Resource Sharing through Circulation interli-brary loan and reciprocal borrowing statewide has impacted every circu-lation service location within LINCC. The Committee has monitored theinterlibrary loan activity with the intention of developing new proce-dures and refining existing ones as needed. The Committee found how-ever, that in most instances, this was not needed. The process hasworked when used correctly. What was needed this year was the devel-opment of local college and campus policies and work-flow decisionsregarding LINCC interlibrary loan.

n Reciprocal borrowing, especially with the SUS libraries was approved toolate in the year for significant activity to take place.


n Monitor and facilitate, as appropriate, the implementation of in-personreciprocal borrowing between SUS and Community College students.

n Continue to monitor distance learning issues as they pertain to librarycirculation services. Encourage and promote statewide standards whenfeasible.

n Monitor statewide borrowing among the community colleges using therequest command.

n Facilitate the implementation of Offline Backup for Circulation (OBC).

n Facilitate the implementation of a replacement for the Printserver.


YEAR: 1998-99 CHAIR: Glenn Tripplett

PURPOSE AND GOALS

The purpose of the Standing Committee on Joint-Use Libraries is to advise andrecommend to CCLA the needs, concerns, and problems of joint-use libraries.

MEMBERSHIP

Isaac �Bud� Call, Broward Community CollegeJim Corey, Florida Center for Library AutomationDenise K. English, Lake-Sumter Community CollegeLydia R. LaCava, Broward Community CollegeGlenn Tripplett, Okaloosa-Walton Community College, Executive CommitteeLiaisonRudy Widman, Indian River Community CollegeAnn Armbrister, CCLA Staff RepresentativeRichard Madaus, CCLA Staff Representative

ACTIVITY

The committee operates on an �as needed� basis. Since no relevant joint-use issueswere brought to the committee, there is no activity to report this year.


The committee plans to update the 1996 Establishing Joint-Use Libraries report.

YEAR: 1998-99 CHAIR: Suzanne Lynch

PURPOSE AND GOALS

The purpose of the Standing Committee on Patron Access is to refine and enhancethe usefulness of the LINCC online catalog and related functions. Aspects include:exploring, evaluating, and recommending external databases available on LINCC,improving the functionality of the public access screens and commands, andmonitoring user satisfaction and needs.

MEMBERSHIP

Janys Barnidge, Tallahassee Community CollegeSusan Bradshaw, Central Florida Community CollegeJudi DeLisle, Valencia Community CollegeLucy J. Harrison, Indian River Community CollegeSuzanne Lynch, Miami-Dade Community CollegeStacey M. Shoup, Gulf Coast Community CollegeVirginia Vail, Pensacola Junior CollegeJulia Woods, Broward Community College, Executive Committee LiaisonLisa Close, CCLA Staff Representative


Joint-UseLibraries

StandingCommitteeon PatronAccess


ACTIVITY

Committee Meetings

n September 17-18, 1998 - Tallahassee

n October 28, 1998 -Teleconference

n February 18-19, 1999 - Tallahassee


Work Assignments

n Committee members reviewed existing web resources available onLINCC�s Internet Access Menu and determined a calendar to ensureongoing review using an interactive online form.

n At the request of the committee, wording of the �R� command thatdisplays in PAC was clarified.

n The Committee wrote guidelines for evaluating and selecting Internetresources to be cataloged into LINCC.

n The committee, in cooperation with Bibwatch, recommended standard-ization for PAC display of cataloged Internet resources. Development ofguidelines for selecting and cataloging Internet resources was a jointeffort of both PAC and Bibwatch.

n The committee revised its timeline for evaluation of databases to bemore in line with the Distance Learning Library Initiative (DLLI) activ-ity.

n The Committee evaluated databases and created a shortlist to be pre-sented to the Executive Committee, May 1999.

n The Committee recommended changes for help files, FAQ�s, drop-downmenus and search strategies on LINCCWeb search page.


n The committee will review the database selection process in light ofexpected funding changes and proposed cooperative purchasing activity

n Databases under consideration should be made available on a trial basisto all community colleges.

n A mechanism for feedback to PAC members should be put in place (i.e.,LINCCPAC or a variation thereof).

n The committee will work closely with CCLA in assuring a successfulmigration to the new PC-based library system providing input on screendesigns and system functionality.

n The committee will continue to provide input on PAC � related products� providing feedback on user satisfaction, system functionality, andscreen displays.


n The committee and CCLA will explore options to allow for access to abroader array of databases.

n The Internet Access Menu resources should be made available onLINCCWeb.

n Specialty databases should be made available for staff use only tofacilitate reference work.

YEAR: 1998-99 CHAIR: Sheila F. Evans

PURPOSE AND GOALS

The purpose of the Resource Cooperation Standing Committee is to advise CCLAregarding interlibrary cooperation and statewide resource sharing issues. Committeegoals are based on recommendations set forth in the committee�s 1994 report,Resource Sharing Issues for Florida�s Public Community Colleges. These goals are con-cerned with assessing LINCC�s most effective role in community college interlibraryloan activity and determining the feasibility of document delivery mechanisms.

MEMBERSHIP

Karen Bryant, Miami-Dade Community College, Circulation Committee Represen-tativeSusan Campbell, State Library of FloridaJeannette Cox, Florida State University, SUS RepresentativeBrenda Dunbar, Gulf Coast Community CollegeSheila F. Evans, Central Florida Community CollegeZenaida Fernandez, Miami-Dade Community CollegeJoanne Laipply, Palm Beach Community CollegeSuzanne Lynch, Miami-Dade Community College, PAC Committee RepresentativeJon Noland, South Florida Community College, Executive Committee LiaisonAnn Armbrister, CCLA Staff Representative

ACTIVITY

Committee Meetings

n July 16-17, 1998 - Tallahassee

n September 16, 1998 - Teleconference

n January 21-22, 1999 - Tallahassee


Work Assignments

n The 1998 LINCC Resource Sharing Survey was developed and issued bythe committee. The committee reviewed and interpreted the tabulated

ResourceCooperation

StandingCommittee

(RCSC)


survey results. The annual Resource Sharing Survey is a major committeeactivity in support of its goals.

n Guidelines developed by the committee for using LINCC documentdelivery services were finalized and have been published in the LINCCDocument Delivery Workstation User Guide. The guidelines were featured inCCLA Resource Sharing through Circulation workshops.

n The committee developed a recommendation in support of the statewidecourier service. The recommendation has been endorsed by the Execu-tive Committee and forwarded to the Distance Learning Library Initia-tive Steering Committee and others.

n The committee has reviewed its 1994 report, Resource Sharing Issues forFlorida�s Public Community Colleges, and begun the process of revising thereport.

CRITIQUE

The ongoing work of the committee continues to focus on monitoring and evaluat-ing library resource sharing developments in the 28 community colleges as theyassimilate the important new capabilities that have become available. The annualResource Sharing Survey adds an important perspective to the committee�s assess-ment of resource sharing practices. Review of Resource Sharing Issues for Florida�sPublic Community Colleges validated the vision of the 1994 committee that developedthe report. However, there is now a need to revise the report to reflect the newstatewide resource sharing environment that has emerged. That revision process isunder way.


The committee expects revision of Resource Sharing Issues for Florida�s Public Commu-nity Colleges to continue through 1999. Other activities recommended for 1999-2000include the annual Resource Sharing Survey; continued assessment of the impactof new library resource sharing capabilities at the community colleges; and ongoingmonitoring of distance education and resource sharing issues, trends, and develop-ments at state and national levels.


YEAR: 1998-99 CHAIR: Doug Lehman

PURPOSE AND GOALS

The purpose of the Standing Committee on Resource Management Strategy is toidentify and address issues such as: a) changing equipment needs; b) new systemplanning and implications; c) short-term and long-term equipment philosophy andstrategy; and d) non-site bound implications.

MEMBERSHIP

Pat Henderson, Valencia Community CollegeSheila M. Hiss, North Florida Community College, Executive Committee LiaisonDouglas K. Lehman, Miami-Dade Community CollegeJim Morris, Lake City Community CollegeDaniel Tan, Broward Community CollegeRudy Widman, Indian River Community CollegeCharles Kauderer, Manatee Community College (Retired, December 1998)Charles Rodgers, Pasco-Hernando Community CollegeRichard Madaus, CCLA Staff Representative

ACTIVITY

Committee Meetings

n July 20-21, 1998 � Tallahassee

n November 3-4, 1998 � Tallahassee

n November 24, 1998 � Teleconference

n January 13, 1999 � Teleconference

n February 18, 1999 � Teleconference

Work Assignments

n Updated and renamed report of March 24, 1997, entitled Issues Related toExpansion and Growth of LINCC Access, Final Report of The Task Force onTerminal Allocation and Resource Management. The new report entitledDevelopment and Growth of LINCC, Report of the Standing Committee onResource Management Strategy includes an Appendix: National and GlobalTrends Affecting the Development and Growth of LINCC. The Committeeapproved the final document by teleconference call on February 18,1999.

n Report submitted to the Executive Committee at its March 18-19, 1999,meeting. After making editorial changes to the report, the ExecutiveCommittee approved both the report and appendix.


The Executive Committee recommended that the Development and Growth ofLINCC, Report of the Standing Committee on Resource Management Strategy and Appen-


ResourceManagement

Strategy


dix: National and Global Trends Affecting the Development and Growth of LINCC bereviewed and updated every two years.

Documents

Library Automation For Florida's Community College System