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Libby Grace Hodges 49 High Road Rayleigh Essex SS67SE Mobile: 07542531580 [email protected] Personal Profile Over the years I have continued to embark on active employment and gaining experience in the hospitality industry by taking up various jobs that have equipped me with the ability to work, achieve, deliver quality services and meet required standard in any pressured and result driven project. I am an enthusiastic, determined and ambitious person who goes the extra mile in achieving and exceeding set targets. My dedication and potential was spotted by the contract manager who promoted me from a ward hostess to an office administrator after I proposed a new stock ordering initiative to the contract manager. My promising potential was then recognised by a new management team at my current job role whereby I was offered a full time position carrying our HR, Finance and administrative tasks. The drive to achieve is displayed in my enthusiastic and committed nature to work and my ability to communicate vital information to a wide range of people whilst embracing a team approach. I possess proactive and quick thinking ability to respond to daily operational issues. Employment History Compass Group, Medirest -Southend University Hospital Trust Foundation Administrative Assistant-January 2015- Present Super user operator on Nexus accounting tool which records the financial activities of the business and provides financial commentaries on the business. Counting and facilitating cash generated from tills and recording the cash data transactions before being stored for safety and collection. Providing weekly financial report for the contract manager detailing cash flow and transaction details and also providing weekly till report on daily transaction.

Libby Hodges CV 2015

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Page 1: Libby Hodges CV 2015

Libby Grace Hodges 49 High Road Rayleigh

Essex SS67SEMobile: 07542531580

[email protected]

Personal ProfileOver the years I have continued to embark on active employment and gaining experience in the hospitality industry by taking up various jobs that have equipped me with the ability to work, achieve, deliver quality services and meet required standard in any pressured and result driven project. I am an enthusiastic, determined and ambitious person who goes the extra mile in achieving and exceeding set targets. My dedication and potential was spotted by the contract manager who promoted me from a ward hostess to an office administrator after I proposed a new stock ordering initiative to the contract manager. My promising potential was then recognised by a new management team at my current job role whereby I was offered a full time position carrying our HR, Finance and administrative tasks. The drive to achieve is displayed in my enthusiastic and committed nature to work and my ability to communicate vital information to a wide range of people whilst embracing a team approach. I possess proactive and quick thinking ability to respond to daily operational issues.

Employment HistoryCompass Group, Medirest -Southend University Hospital Trust FoundationAdministrative Assistant-January 2015- Present

Super user operator on Nexus accounting tool which records the financial activities of the business and provides financial commentaries on the business.

Counting and facilitating cash generated from tills and recording the cash data transactions before being stored for safety and collection.

Providing weekly financial report for the contract manager detailing cash flow and transaction details and also providing weekly till report on daily transaction.

Cross checking paid invoices from suppliers and liaising with their account department. Providing multiple reports on labour, spending, and performance when requested. Participating in multiple HR meetings, all of which I have been a company representative and

a note taker. Managing various training sessions informing staffs of scheduled training dates and liaising

with supervisors to ensure staffs attend mandatory training. Being a charity representative for the Southend Hospital Compass Site, whereby I arrange

various fundraisers for our charity partners. Organising and managing recruitment days, by which I also interview potential candidates

for frontline job roles, then assisting management in the role resignation to our candidates. Appropriately filing and updating staffs personal records with a systematic methodology General office management, ordering of stationary, writing memos and placing notification

for staffs. Point of contact for all queries, liaised with catering staffs, site management and client on

relevant contract issues.

Page 2: Libby Hodges CV 2015

Answering incoming calls and placing outwards call for management.

Compass Group, Medirest -Southend University Hospital Trust FoundationWard Hostess- 4th June2014- August 2014

Ensuring there are adequate meals for the patients on the wards and each patient get served the exact meals they ordered.

Adhering to food safety when preparing meals and ensuring meals reaches the right temperature before being served with good presentation skill.

Serving meals to patients with an excellent customer service approach Offer beverages to the patients and communicate with them Clear away any crockery and cutlery that has been used by the patient and ensuring the

items are sterilized in the dish washers Maintain a Pristine cleaning standard in the kitchen at all time and carry out cleaning duties

based on the National Specification of Cleanliness 2007 Standard.

WH Smith Southend on Sea Sales Assistant- 10th December 2013-September 2014

Assisting customers to find the product they are looking for Organising stock to maintain a clear appearance to ensure efficient presentation Maintain overall shop appearance, ensuring all DVDs are alphabetically displayed in a clear

and consistent format Dealing with transactions and Serving customers on the till Maintained and controlled stock records to ensure adequate stock level and constant stock

rotation flow with visible pricing labels.

Dorothy Perkins RayleighWork Placement Experience- 11 December 2012- 22 December 2012

Maintaining a welcoming shop floor appearance Assisting customers, ensuring that they find what they are looking for Arranging products display so that they are appealing to customers Labelling and tagging new stock, adding security labels onto products Pricing changes and modification to products, during the festive period, I marked down

various sales items

Educational QualificationSouth Essex College, Luker Road, Southend On Sea SS1 1NDBusiness Diploma Level 3 Extended DiplomaThroughout my 2 years at college I achieved a D*D*D*, which is the equivalent of 3 A*s at A Level, which is also the highest possible grade from my course.

The Fitzwimarc School 72 Hockley road, Rayleigh Essex, SS6 8EB- September 2008- June 2013English –A, Mathematics-C, Science –C, Religious Education-B, Textiles-A, Business –B, Arts- D, ICT- Distinction

Page 3: Libby Hodges CV 2015

Skill An extensive understanding of all Microsoft Office. Time and workload management. Excellent oral & written communication skills. Strong organisational and management skills. A consistent professional and polite attitude.

Various references available upon request.