LH-Investor-Info-2010-11-e.pdf

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www.lufthansa.com/investor-relations | Email: [email protected] | Tel. +49 69 696 28010 | Fax +49 69 696 90990Page 1 Lufthansa Investor Info 11/10

75.8

68.9

75.3

69.0

Group Seat LF Cargo Group LF

in%

2010

2009

Group load factors for November compared with last year

Positive trend in sales and load factors continues

The Lufthansa Group maintained its positive development of traffic

figures in November, carrying a total of 6.9 per cent more passen-

gers than in the same month last year. Capacities were extended by

5.9 per cent, whereas sales grew by 6.5 per cent in total. The pas-

senger load factor improved accordingly to 75.8 per cent (+0.5 pp).

All traffic regions recorded sales increases, some of which were sub-stantial. The pricing environment remained positive in comparison

with last year's already higher figures.

The steps taken by Lufthansa Passenger Airlines to optimise unit

costs are still clearly visible in the traffic data. Despite a lower num-

ber of flights, capacity was expanded year on year by 6.8 per cent,

thanks to the ongoing fleet restructuring. The passenger load factor

rose by 0.4 percentage points to 75.7 per cent. In European traffic

both sales and load factor went up sharply. In all long-haul regions

sales also grew again. In the Asia/Pacific traffic region this led to a

slightly higher load factor, while the passenger load factors in the

Americas and Middle East/Africa traffic regions were down on the

year.

SWISS was able to achieve a sales increase of 9.6 per cent in No-

vember. As capacity was increased by 11.1 per cent, at the same

time the passenger load factor came to 79.3 per cent (-1.1 pp).

Austrian Airlines reported a slight increase in sales of 0.4 per cent

with a smaller number of flights and almost unchanged capacity (-

0.1%). The passenger load factor picked up as a result by 0.4 per-

centage points to 73.1 per cent.

The restructuring underway at bmi had a positive impact on the pas-

senger load factor (+2.0 pp). Although capacities were cut by 11.5

per cent, sales declined by less and were down by 8.9 per cent on

the figure for last year.

Lufthansa Cargo was again able to improve its load factor, evencompared with last year's already more stable business performance

(+0.5 pp). Sales rose, due particularly to strong traffic on Asian

routes, by a total of 13.9 per cent and were matched by an increase

of 13.1 per cent in capacity.

Lufthansa Supervisory Board re-arranges remits on Executive

Board Supervisory The Lufthansa Supervisory Board has

adopted a new division of responsibilities for the members of the

Executive Board. The aim is to ensure closer interaction between the

Group's strategic objectives and its airline group and service compa-

nies. In addition, Carsten Spohr, a future member of the Executive

Board and Chairman of the Lufthansa German Airlines Board, pre-

sented the new structure and members of the Lufthansa German

Airlines Board. From 1 April 2011 the Lufthansa German Airlines

Board will have three new members: Kay Kratky for Frankfurt and

Flight Operations, Thomas Klhr for Munich and Direct Services and

Jens Bischof for Sales and Revenue Management. The division of

Finance and Human Resources remains unchanged and is still led

by Dr. Roland Busch.

Supervisory Board of Austrian Airlines appoints Thierry Antinori

as Chairman of the Executive Board and CEO The Supervisory

Board of Austrian Airlines has appointed Thierry Antinori as Chair-

man of the Executive Board and CEO of the company with effect

from 1 April 2011. At present Antinori is a member of the Lufthansa

German Airlines Board with responsibility for Marketing and Sales.With this decision the Supervisory Board of Austrian Airlines has

expanded the company's Executive Board, which currently consists

of Peter Malanik and Andreas Bierwirth, to three members in the

future.

Standard & Poor's improves outlook for Lufthansa On 30 No-

vember the rating agency Standard & Poor's confirmed its credit

rating for Lufthansa at BBB- (long-term) and A-3 (short-term), lifting

the outlook from negative to stable. The change in the outlook is in

recognition of the Group's improved financial profile due to the strong

recovery in passenger and freight business, stable contributions from

other segments and efficient cost control. A sustained industrial up-

turn in combination with a further strengthening of Lufthansa's finan-

cial profile could lead to further improvement in the rating.

Fourth Lufthansa Airbus A380 in service The fourth Lufthansa

A380 entered into service on 18 November, adding another ten

weekly flights with the new flagship to the timetable and replacing

other wide-bodied aircraft from the Boeing 747 and Airbus A340

families. The new aircraft is named after the Japanese capital Tokyo.

In the current winter flight timetable the A380 planes are to fly daily to

Tokyo, three times a week on the FrankfurtPeking route (previously

once a week) and five times a week on the FrankfurtJohannesburg

route (previously twice a week).

Internet back on board Since the end of November Lufthansa has

been offering broadband internet access again on long-haul flights in

collaboration with Panasonic and Deutsche Telekom. Lufthansa is a

pioneer of in-flight broadband access and was the first airline to offerinternet on board back in 2004, until Connexion by Boeing, the part-

ner at the time, suspended the service in 2006. The service is now to

start on selected North Atlantic routes first of all, before being ex-

tended to almost the entire intercontinental route network by the end

of 2011. Passengers with WI-FI enabled laptops or smartphones

have unrestricted access to the internet. Business travellers also

have the opportunity of logging in to their company's virtual private

network (VPN).

The next Investor Info with the traffic data for December will be

published on 12 January 2011.

Investor Relations

Investor Info 11/10 with traffic data for November


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Traffic figures by airline

Month Yoy (%) Cumulative Yoy (%)

Lufthansa Passenger Airlines*

Passengers in 1,000 4,877 + 10.1 54,636 + 6.1

Available seat-kilometers (m) 13,701 + 6.8 150,255 + 2.8

Revenue seat-kilometers (m) 10,376 + 7.5 119,660 + 5.3

Passenger load-factor (%) 75.7 + 0.4pts. 79.6 + 1.8pts.

Number of flights 54,101 - 0.5 580,660 - 2.6

*incl, Lufthansa Regional and Lufthansa Italia

SWISS

Passengers in 1,000 1,146 + 3.1 13,042 + 3.1



Passenger load-factor (%) 79.3 - 1.1pts. 82.4 + 2.5pts.

Number of flights 11,864 + 3.7 130,003 + 4.0

Revenue Cargo tonne-kilometers (m) 117 + 12.6 1,202 + 22.3

Cargo load-factor (%) 55.9 - 0.9pts. 54.7 + 9.7pts.

Austrian Airlines

Passengers in 1,000 798 + 6.8 10,161

Available seat-kilometers (m) 1,710 - 0.1 21,104

Revenue seat-kilometers (m) 1,249 + 0.4 16,286

Passenger load-factor (%) 73.1 + 0.4pts. 77.2Number of flights 12,190 - 1.3 141,007

Revenue Cargo tonne-kilometers (m) 192

Cargo load-factor (%) 61.0

British Midland

Passengers in 1,000 443 - 13.0 5,846

Available seat-kilometers (m) 780 - 11.5 9,820

Revenue seat-kilometers (m) 531 - 8.9 7,078

Passenger load-factor (%) 68.1 + 2.0pts. 72.1

Number of flights 6,461 - 11.5 77,537

Revenue Cargo tonne-kilometers (m, until June2010) 4 - 63.8 58

Cargo load-factor (%, until June 2010) 48.4 - 9.8pts. 46.9

Lufthansa CargoCargo/Mail in 1,000 t 172 + 18.9 1,647 + 19.3

Available Cargo tonne-kilometers (m) 1,158 + 13.1 11,501 + 7.2


Cargo load-factor (%) 71.3 + 0.5pts. 71.1 + 8.1pts.

Number of flights 1,252 18.0 11,862 + 3.8

Lufthansa Group**

Passengers in 1,000 7,264 + 6.9 83,685 + 18.8




Cargo/Mail in 1,000 t 193 + 18.2 1,852 + 19.1

Available Cargo tonne-kilometers (m) 1,376 + 8.3 14,138 + 7.4



Number of flights 85,868 - 0.7 941,069 + 15.1** Lufthansa Passage, Lufthansa Cargo, SWISS,

from Jul 2009 onwards British Midland,from Sep 2009 onwards Austrian Airlines


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Traffic figures per region

Month Yoy (%) Cumulative Yoy (%)

Lufthansa Group*

Europe Passengers in 1,000 5,696 + 7.7 65,544 + 20.8




Cargo/Mail in 1,000 t 65 + 22.4 602 + 15.7

Available Cargo tonne-kilometers (m) 89 + 5.5 948 + 11.1

Revenue Cargo tonne-kilometers (m) 40 + 9.6 385 + 12.1


America (North and South) Passengers in 1,000 628 + 6.8 7,746 + 7.4




Cargo/Mail in 1,000 t 56 + 20.8 549 + 26.0

Available Cargo tonne-kilometers (m) 554 + 16.7 5,676 + 6.2



Asia/Pacific Passengers in 1,000 490 + 4.6 5,346 + 11.9




Cargo/Mail in 1,000 t 53 + 14.6 524 + 22.3

Available Cargo tonne-kilometers (m) 582 + 5.6 5,917 + 10.6



Middle East and Africa Passengers in 1,000 439 + 0.4 4,845 + 25.5




Cargo/Mail in 1,000 t 18 + 7.2 177 + 3.7

Available Cargo tonne-kilometers (m) 152 - 5.8 1,597 - 1.0

Revenue Cargo tonne-kilometers (m) 95 - 7.3 946 + 6.1


* Lufthansa Passenger Airlines, Lufthansa Cargo, SWISS, from Jul 2009 onwards British Midland, from Sep 2009 onwards Austrian Airlines

Lufthansa Passenger Airlines**Europe Passengers in 1,000 3,755 + 11.5 41,635 + 6.5




America (North and South) Passengers in 1,000 491 + 4.3 6,117 + 2.0




Asia/Pacific Passengers in 1,000 365 + 3.9 4,035 + 3.4

Available seat-kilometers (m) 3,386 + 4.1 36,589 - 1.3



Middle East and Africa Passengers in 1,000 264 + 11.4 2,805 + 12.8



Passenger load-factor (%) 71.4 - 0.5pts. 73.3 + 1.3pts.**incl. Lufthansa Regional & Lufthansa Italia

As of 1 January 2010, all traffic data is allocated group-wide to the traffic regions according to IATA definitions. Previous years figures were adjusted.

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LH-Investor-Info-2010-11-e.pdf