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Leveraging Social Science and Technology to Harness the Power of Information Democratization Joshua Seidman, Ph.D. President Bethesda, MD

Leveraging Social Science and Technology to Harness the Power of Information Democratization Joshua Seidman, Ph.D. President Bethesda, MD

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Page 1: Leveraging Social Science and Technology to Harness the Power of Information Democratization Joshua Seidman, Ph.D. President Bethesda, MD

Leveraging Social Science and Technology to Harness the Power of Information Democratization

Joshua Seidman, Ph.D.President

Bethesda, MD

Page 2: Leveraging Social Science and Technology to Harness the Power of Information Democratization Joshua Seidman, Ph.D. President Bethesda, MD

Why “Ix” and “Information Therapy”?

Corollaries between Ix & RxSide effectsOverdoseTitrate the dosageAppropriate frequency & duration

Page 3: Leveraging Social Science and Technology to Harness the Power of Information Democratization Joshua Seidman, Ph.D. President Bethesda, MD

Ecology of Medical Care & the Internet

Green et al. The Ecology of Medical Care Revisited. NEJM; 344:2021-2025

Use of Internet

Page 4: Leveraging Social Science and Technology to Harness the Power of Information Democratization Joshua Seidman, Ph.D. President Bethesda, MD

Pew Internet Project Data

“Dr. Google Phenomenon”More consumers go online for health info than see a doctor

What do consumers do when their physicians tell them to stop going online?

Switch doctorsGo underground

Page 5: Leveraging Social Science and Technology to Harness the Power of Information Democratization Joshua Seidman, Ph.D. President Bethesda, MD

“Parallel Play”

Page 6: Leveraging Social Science and Technology to Harness the Power of Information Democratization Joshua Seidman, Ph.D. President Bethesda, MD

“Parallel Play”

IN THE MD’s OFFICE:IN THE MD’s OFFICE:Research: Patients recall Research: Patients recall only 20%-50% of what only 20%-50% of what MDs tell them 5 minutes MDs tell them 5 minutes after the fact (Eiser, 1982)after the fact (Eiser, 1982)

EVERYWHERE ELSE:EVERYWHERE ELSE:•Tangled web of health infoTangled web of health info•Info is hard to:Info is hard to: -Find (relative to need)-Find (relative to need) -Understand-Understand -Remember-Remember -Contextualize-Contextualize

Ix: Bring Two Worlds Together

Page 7: Leveraging Social Science and Technology to Harness the Power of Information Democratization Joshua Seidman, Ph.D. President Bethesda, MD

HOW DO WE HARNESS INFORMATION TO

ACTIVATE CONSUMERS?

Page 8: Leveraging Social Science and Technology to Harness the Power of Information Democratization Joshua Seidman, Ph.D. President Bethesda, MD

Integrating Best of Science into Information

Democratization

Decision Sciences

Evidence-Based

Medicine

Behavior Change Sciences

Predictive Modeling

Page 9: Leveraging Social Science and Technology to Harness the Power of Information Democratization Joshua Seidman, Ph.D. President Bethesda, MD

Information Triggers: Information Triggers: Delivering the InformationDelivering the Information

EMR/PHR Claims data Patient portals Secure

messaging E-prescribing CPOE Call center

Automated lab results Automated pharmacy

data Appointment Scheduling Automated referral

system Online multimedia

clinical content

Page 10: Leveraging Social Science and Technology to Harness the Power of Information Democratization Joshua Seidman, Ph.D. President Bethesda, MD

Potential Information Triggers to Deliver SDM

Decision AidsICD-9 code for back pain & referral to orthopedist

LOW BACK PAIN DECISION AID

Scheduling of 50-year-old male well-care visit

PSA TEST DECISION AID

Lab data: LDL>130 mg/dLSTATIN THERAPY DECISION AID

Page 11: Leveraging Social Science and Technology to Harness the Power of Information Democratization Joshua Seidman, Ph.D. President Bethesda, MD

Institute of Medicine (IOM)

“Ten simple rules for the 21st-century health care system”“Rule 1: Care based on continuous healing relationships”Encourage “all types of health care interactions that improve information transfer…”

Page 12: Leveraging Social Science and Technology to Harness the Power of Information Democratization Joshua Seidman, Ph.D. President Bethesda, MD

IOM Rule #1: Continuous Healing Relationships

Page 13: Leveraging Social Science and Technology to Harness the Power of Information Democratization Joshua Seidman, Ph.D. President Bethesda, MD

For More Information

Web site:http://www.IxCenter.orgBlog:http://www.IxCenterBlog.orgEmail: [email protected]