LETTINGS GUIDE FOR LANDLORD - H&H Golding Real Estate · What can you expect from us? 1.A bespoke approach to make your experience of selling or buying, letting or renting as stress

LETTINGS GUIDE FOR LANDLORDS

YOUR GUIDE TO LETTINGAt H&H Golding lettings is not just a process, a job or an industry, it is a life choice. Our staff choose to be lettings agents. Every professional in our lettings team provides a viable, productive and valuable service. The key KNOWLEDGE.

At We offer stability and peace of mind, with our aim to become Sri Lanka’s leading independent real estate agent. We combine the spending power and marketing prowess of large corporat companies with the local knowledge, experience, and customer service driven approach of an independent agency.

We endeavour to make our fees as competitive and fair as possible. Most agents charge an “up-front’ fee to landlords but H&H Golding charge a small amount every month which allows our landlords to spread the payment of our commission over the duration of the tenancy.

CONTENTS

4.

5.

6.

7.

8.

9.

10.

11.

12.

PRESENTING YOUR PROPERTY

FIRST IMPRESSIONS REALLY COUNT

ODD JOBS ARE GOOD JOBS

FURNISHING YOUR PROPERTY

BASIC GUIDE TO A SUCCESSFUL VIEWING

PROFESSIONAL PHOTOGRAPHY

H&HG WEBSITE

OUR NETWORK OF PARTNERS

REGULATIONS

13.

14.

15.

16.

17.

18.

19.

20.

WITH SAFETY IN MIND

CONSENT TO LET

FINANCIAL CONSULTATION

GENERAL TAX

COMPREHENSIVE PROPERTY MANAGEMENT

WHY HHG?

THE H&HG CHARTER

BREAKDOWN OF SERVICE

PRESENTING YOUR PROPERTYWhat type of tenant are you trying to attract? The first thing you should think of is target market, because it is a simple fact that first impressions count. So it’s important to present your property in the decorative order that you think will attract the right tenant.

HHG LETTINGS GUIDE FOR LANDLORDS4

FIRST IMPRESSIONSREALLY COUNT

Remember, for a tenant to see a clean, tidy and nicely decorated property is an immediate positive. It means someone has made an effort and values your presence. That is why we always recommend that a thorough professional clean of a property is carried out prior to renting it out.

We are highly experienced at H&H Golding and our expert staff would be delighted to offer more advice on presenting your property. We can also recommend companies who specialise in furnishing and interior design.

HHG LETTINGS GUIDE FOR LANDLORDS 5

ODD JOBS AREGOOD JOBSOnce you have dealt with the décor, it is time to turn our attention to the other aspects that will help you find an ideal tenant. Ensure you clear away any clutter in your house and consider any odd jobs that have been put off. It also makes good business sense to service the electrical appliances, clear gutters and drains and give the garden a tidy.

DON’T FORGET, A MEMBER OF OUR

EXPERT STAFF IS JUST A PHONE

CALL AWAY, SO FEEL FREE TO

GET IN TOUCH IF YOU HAVE ANY

QUESTIONS OR QUERIES

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FURNISHING YOURPROPERTYOne important point to consider is that furnishing a property will not necessarily affect the rental price, but the quality of any furnishings provided will. If you are furnishing the property then the furniture should be kept to a neutral and modern style, giving the tenant the feel of a clean and modern abode. As a guide, if you are purchasing furnishings, expect to spend up to three per cent of the property’s purchase price.


BASIC GUIDE TO ASUCCESSFUL VIEWING1. It helps if you keep carpets and walls neutral as whites andcreams offer a clean, fresh look. Remember that wooden floors are also very popular.

2. It’s true that paint finishes are easiest to maintain but when itcomes to higher value properties you may find that potential tenants prefer wallpaper.

3. When presenting unfurnished properties, try to ensuredecent quality flooring and window dressings are used.

4. Remember to choose simple, good quality fixtures and fittingsthat won’t date too quickly.

5. Presenting a kitchen is very important. It needs to be wellequipped with appliances such as a dishwasher, fridge/freezer, washing machine, tumble dryer and microwave oven.

6. Ideally, bathrooms should have good quality fittings and lightingis important too. Tenants tend to prefer tiled walls and floors and power showers.

7. Make sure your bedrooms have adequate wardrobe space.


PROFESSIONALPHOTOGRAPHY

We know that first impressions are just as impor ant when we present your home as they are when you do. So our team of professional

photographers make sure that every picture reflects the HHG personal touch.

H&H Golding’s WEBSITEwww.hhgolding.com

Our clients love our website, and they have every right to. We boast 10,000 unique visitors per month and many of those buyers and tenants follow up with a visit to our offices.

We use a simple and straightforward design on the site to give visitors ease in viewing properties relevant to their search requirements. Our website and your property are made for each other.


OURNETWORKMany agents talk of networking property but how many do? Yes, we work in a sales industry, but the benefits of our staff must be in direct correlation to the needs of our customers.

Our ‘open’ network allows property to be sold or let by any member of staff across any of our offices, without conflict of interest or loss in earnings to staff

EUROPE

CANADA

UNITEDKINGDOM

UAE

USA

NEW ZEALAND

SRI LANKA


REGULATIONSIt goes without saying that tenants need to be protected from avoidable hazards, and landlords in Sri Lanka are required to adhere to safety regulations. It can be a real headache but our staff make it easy for you, giving you peace of mind knowing you have met your legal obligations. Our team undergo stringent training and have detailed knowledge of how to manage these risks, so with their help there is no reason to worry about any aspect of safety. Here, for the record, we have set out certain legislation and would urge you to contact us should you have any concerns regarding .

The Gas Safety (Installation and Use) Regulations stipulate that all gas appliances must be inspected annually by a Gas Safe registered engineer. A valid Gas Safety Record must be issued each time and updated each year.

these stipulations and your property

The Smoke and Carbon Monoxide Alarm Regulations require a relevant landlord in respect of a tenancy to ensure that a smoke alarm is equipped on each storey of the premises on which there is a room used wholly or partly as living accommodation (including any floor which contains a bathroom or lavatory); a carbon monoxide alarm is equipped in any room of the premises which is used wholly or partly as living accommodation and checks are made by or on behalf of the landlord to ensure that each prescribed alarm is in proper working order on the day the tenancy begins if it is a new tenancy.

The Electrical Equipment (Safety) require that electrical equipment, including wiring, is safe. Portable Appliances should be carried out regularly.Remember, all electrical testing must be conducted by a qualified engineer.


WITH SAFETY IN MINDWe advise that certain precautions are put in place by landlords before a new tenancy.

1. A fire blanket or small fire extinguisher should beprovided in the kitchen.

2. Assess and identify potential safety hazards whichshould be improved if possible.

3. All smoke detectors are in working order.

4. Exterior balcony railings are secure and emergencyexits are clear of clutter.

5. Fire exit notices are present.


CONSENT TO LETThird parties who have an interest in you letting your property need to be

informed as a matter of course. The three key points are covered on the following pages: Financial Advice, Tax and Property Management.

INDEPENDENTFINANCIAL ADVICEIt is also vital to inform your current insurance provider when you are letting your property. They may well choose not to continue to insure a tenanted property or change the terms of cover. Even if you change provider, it is crucial that you maintain full buildings insurance cover before, during and between tenancies. You will also need to maintain sufficient contents cover to protect your fixtures, fittings, furnishings (ifneeded) and electrical items at all times.

If the property is owned on a leasehold or share of freehold basis, you must check the head lease and/or management company permit lettings and ensure that the terms of any superior lease are adhered to.You should have a copy of the lease prior to the start of any new tenancy and give us a duplicate so that certain clauses can be incorporated into your tenancy agreement.


COMPREHENSIVE PROPERTYMANAGEMENTProperty management is an individual thing. How we can look after your home to satisfy your needs cannot always be written down in a contract or attested to on a piece of paper.

We want to take the time to get to know you. We need to know what your concerns are, why you think property management is right for you, what parts of your home require special attention and find any foibles we need to know when looking after your home for the first time.

We take pride and care in making sure we build a relationship with you that you value and that gives you the confidence that we are looking after your home efficiently and effectively.

We employ highly qualified and trained property managers to look after your home and use established local contractors who are in a position to provide a swift response to any problems at a reasonable price.

All our property managers deal with specific pockets of property only, which are kept to a bare minimum, giving you contact with one person and one person only. Rather than a raft of different names and numbers you deal directly with your personal property manager.

We will look after all of your pre-tenancyrequirements to the letter, we will organise all gas safety checks, inventories, professional cleaning and other services required, we can even help with the simple things like postal redirection and organising removal men if you would like, so feel free to ask.

We pay your rent to you every month in a timely fashion. You will receive at least two property inspections per year, which is well above the industry norm. Your deposit will be held under the rules of the Tenancy Deposit Scheme, one of the three government approved deposit schemes. This is complimentary and also includes the negotiation and return of the deposit at the end of the tenancy.


WHY H&H GOLDING?Your home is your most prized asset and for peace of mind you should use H&H

Golding. We take this very seriously and dedicate our working lives to making sure that our service is the very best it can be. We also aim to make our fees as

competitive as possible and charge a small amount every month which allows you to spread the payment of our commission over the duration of the tenancy. With

this in mind you can be sure that by choosing H&H Golding we will give you the dedication and service that you deserve.

THE H&H GOLDINGCHARTERWhat can you expect from us?

1. A bespoke approach to make your experience of selling orbuying, letting or renting as stress free and pleasurable as possible.

2. Experienced staff with unrivalled local knowledge.

3. A polite, courteous and respectful service.

4. Punctuality at all times.

5. You will always know what to expect next and will never haveto ask twice.

6. Discretion and integrity at all times.

7. Your property on our website.

8. Unrivalled cooperation and interaction between the H&HGolding network of Partners.

9. Professional marketing including high quality photographs andprepared floorplans.

10. Constant monitoring of progression from acceptance ofoffer, through to exchange of contracts and completion.


BREAKDOWNOF SERVICE

What you can expect from H&H Golding’ services.


www.hhgolding.com+94 (0) 11 298 5525 Barnes Place, Colombo 7

[email protected]

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LETTINGS GUIDE FOR LANDLORD - H&H Golding Real Estate · What can you expect from us? 1.A bespoke approach to make your experience of selling or buying, letting or renting as stress