November 8, 2007

Fadi L. Al-Thahabi

Public Relations Manager

International Medical Center

Jeddah, Saudi Arabia

Dear Mr. Al Thahabi:

On behalf of the Joint Commission International consultation team who visited the International Medical Center (IMC) on November 3-6, 2007, we want to thank you personally for your assistance in making our engagement productive and problem free.

We all remarked how you demonstrated a degree of professionalism, showed personal concern for us, pro-actively identified issues/ problems (that were efficiently taken care of), and made our visit efficient, fun and seamless. Your positive, friendly and helpful personality was most refreshing to strangers in your country and we are most appreciative of your assistance.

We know that if we ever come to IMC again, you will be there to help us and make our visit a great experience. From all of us, we want you to know you were wonderful and helpful. Thank you again. .

Bruce Frederick, RN, MN

Team Leader and Consultant

Joint Commission International