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Heartfelt passion, mixed with heavy doses of reality Scott McGaugh Marketing Director

Lessons Learned by the USS Midway Museum

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Lessons Learned by the USS Midway Museum. Heartfelt passion, mixed with heavy doses of reality Scott McGaugh Marketing Director. Sharing the Midway Experience. Unique to San Diego Unique to California 12-Year Marathon Forthcoming HNSA. The Olympia Situation. Existing organization? - PowerPoint PPT Presentation

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Page 1: Lessons Learned by the USS Midway Museum

Heartfelt passion, mixed with heavy doses of reality

Scott McGaughMarketing Director

Page 2: Lessons Learned by the USS Midway Museum

Live the Adventure, Honor the Legend 2

Page 3: Lessons Learned by the USS Midway Museum

Sharing the Midway ExperienceUnique to San

DiegoUnique to

California12-Year

MarathonForthcoming

HNSA

Live the Adventure, Honor the Legend 3

Page 4: Lessons Learned by the USS Midway Museum

The Olympia SituationExisting

organization?By a start-up?Regardless,

Tens of Millions of Dollars Are Needed

Against this backdrop…

Live the Adventure, Honor the Legend 4

Page 5: Lessons Learned by the USS Midway Museum

In the News: Saving Battleship TexasNo longer

“seaworthy”$25 million to save it23 years since partial

repairs63 years after arrival6 years to complete275 visitors a day

Against backdrops like this, what did Midway learn in building public awareness and

support?Live the Adventure, Honor the Legend 5

Page 6: Lessons Learned by the USS Midway Museum

Who Was Vital to Our MissionWhich decision makers?NAVSEA, USNThe public? Donors? We

kept the following in mind:Grandparents of teens:

can be born after WWII35-year-olds: born after

Vietnam20-year-olds: born after

Operation Desert Storm90% haven’t served45% have no family

veteran<1% currently serve

Live the Adventure, Honor the Legend 6

Page 7: Lessons Learned by the USS Midway Museum

Where We Focused EffortsOur 20-60-20

philosophyUnderstanding our

communityWe focused on

staying focused, with a plan

Applied to public support and contributions

Live the Adventure, Honor the Legend 7

Page 8: Lessons Learned by the USS Midway Museum

Public Support & FundraisingBasic blocking &

tackling was crucialRushing was deadlyThe public,

regulators, key influentials & prospective donors…

asked the same questions

Live the Adventure, Honor the Legend 8

Page 9: Lessons Learned by the USS Midway Museum

Did We Have Good Leadership?The leadership’s

credibilityThe required skillsThe right social,

political, and civic contacts

Live the Adventure, Honor the Legend 9

Page 10: Lessons Learned by the USS Midway Museum

What Would Run Us Aground?LocationCostTimetableTransfer conditions

Live the Adventure, Honor the Legend 10

Page 11: Lessons Learned by the USS Midway Museum

What Was Our “Business” Plan?Nonprofit / donation

model?Successful business

model?Understand what we

wanted to become and why

Live the Adventure, Honor the Legend 11

Page 12: Lessons Learned by the USS Midway Museum

The Museum Experience Plan?Display cases, “Do

Not Touch” ?Degree of

interpersonal interaction?

The Midway decision:

PIE2

Live the Adventure, Honor the Legend 12

Page 13: Lessons Learned by the USS Midway Museum

Were We Ready for Operations?Different kind

of leadershipDifferent skill

setsCan be a

painful transition

Live the Adventure, Honor the Legend 13

Page 14: Lessons Learned by the USS Midway Museum

What’s Your Fundraising Strategy?General public?$1,000’s &

$10,000’s?Aim for one or more

veins?

Could we educate, inspire, and then ask for financial

support?

Live the Adventure, Honor the Legend 14

Page 15: Lessons Learned by the USS Midway Museum

Looking Back on Midway - I

Our noble vision was

commendable, but it had to be grounded in

economic reality.

Live the Adventure, Honor the Legend 15

Page 16: Lessons Learned by the USS Midway Museum

Looking Back on Midway - II

It was a marathon,

not a sprint.

Live the Adventure, Honor the Legend 16

Page 17: Lessons Learned by the USS Midway Museum

Looking Back on Midway - III

We had to approach it every bit as

much a business as a noble cause.

Live the Adventure, Honor the Legend 17

Page 18: Lessons Learned by the USS Midway Museum

Looking Back on Midway - IV

Key learning: was our appeal

emotional or intellectual in nature?

Live the Adventure, Honor the Legend 18

Page 19: Lessons Learned by the USS Midway Museum

Looking Back on Midway - V

We could lead with our heart, but had to be armed with

sound research and solid

sustainability planning.

Live the Adventure, Honor the Legend 19

Page 20: Lessons Learned by the USS Midway Museum

Questions? We’re Ready.