HTM130/Introduction to Hospitality

UNIVERSITI TEKNOLOGI MARAFACULTY OF HOTEL AND TOURISM MANAGEMENT

SCHEME OF WORKSEMESTER DECEMBER 2014 – MARCH 2015

Code : HTM130 (Core Subject)

Course : Introduction to Hospitality

Credit Hour : 03 Hours

Contact Hour : 04 Hours

Lecturer : Mdm. Shareenie Shera binti Abdul Hamid

Room / Phone : BP 1.8 @ KPP3 / 06-383.8199 (office) / 012-6656585 (mobile)* office hour only

Email : shareenie@melaka.uitm.edu.my

Class Schedule : HM1111A / TUE 10.30-1220hrs @ BT2.10/ MON 1430-1520hrs @ BT1.6HM1111B / THU 1030-1220hrs @ BT1.6 / MON 1530-1620hrs @ BT1.6

Course Work

Test: Test 1 + Test 2 = 20%

Assessments: 1) Online Assessment = 10% 2) Field Trip: Report = 10% Presentation = 10%Final Examination = 50%

Total = 100%

References

Main Text:

Welcome to Hospitality: An Introduction. 2nd Edition, (2000). Kye Sung (Kaye) Chon & Raymond T. Sparrowe.

Delmar Publisher

Additional Text:

Walker, J. R. (2002). Introduction to Hospitality (3rd edition). John Wiley & Sons, Inc: New Jersey.

Starr, N. (2002).Viewpoint: An Introduction to Travel, Tourism, and Hospitality (4th Edition). Prentice Hall.

Angelo, R.M. & Vladimir, A. (2007). Hospitality Today: An Introduction. Educational Institute of American Hotel &

Motel.

Barrow, C.M. & Powers, T. (2008). Introduction to Management in the Hospitality Industry. John Wiley.

1 Shareenie Shera Abdul Hamid / December 2014 – April 2015

HTM130/Introduction to Hospitality

Scheme of Work

WEEK TOPIC METHODREFERENCE/

REMARK

Week 1(1st – 5th Dec 2014)

1.0 Overview of the Hospitality Industry The scope of the hospitality industry Characteristics of the hospitality industry Corporate philosophy Career directions in the hospitality industry

Lecture Q&A Discussion

Chapter 1Kye-Sung Chon,

Raymond T. SparrowPg. 1-22

Week 2(8th – 12th Dec 2014)

2.0 The Tourism and Travel Industry The relationship of hospitality to travel and

tourism Roles and functions The effects of tourisms industry Components of segments of the travel

industry

Lecture Q&A Discussion

Chapter 2Kye-Sung Chon,

Raymond T. SparrowPg. 36-67

Week 3(15th – 19th Dec 2014)

The Tourism and Travel Industry (cont) Marketing and promoting hospitality and

tourism Ecotourism Trends in tourism and travel

Lecture Q&A Discussion

Chapter 2Kye-Sung Chon,

Raymond T. SparrowPg. 36-67

MID TERM BREAK(22nd Dec 2014 – 4th Jan 2015)

*X’mas 25th Dec 2014 / New Year 1st Jan 2015Week 4

(5th - 9th Jan 2015)3.0 Global Issues and Forces Affecting Growth and

Change in the Hospitality Industry Economic climate Demographics and socioeconomic trends

Lecture Q&A Discussion

Chapter 3Kye-Sung Chon,

Raymond T. SparrowPg. 72-91

Week 5(12th – 16th Jan 2015)

Global Issues and Forces Affecting Growth and Change in the Hospitality Industry (cont) Psychological trends Technological trends Political force

Lecture Q&A Discussion

Chapter 3Kye-Sung Chon,

Raymond T. SparrowPg. 72-91

TEST 1Chapter 1-3

Week 6(19th – 23rd Jan 2015)

4.0 The Lodging Industry Hotel development and ownership Classification of hotels and motels

Lecture Q&A Discussion

Chapter 4Kye-Sung Chon,

Raymond T. Sparrow

2 Shareenie Shera Abdul Hamid / December 2014 – April 2015

HTM130/Introduction to Hospitality

Trends in hotel development Pg. 107-132

Week 7(26th – 30th Jan 2015 )

5.0 The Lodging Management and Operations Basic management structure Key departments and functions Job descriptions and responsibilities Referrals and rating systems

Lecture Q&A

Discussion

Chapter 6Kye-Sung Chon,

Raymond T. Sparrow

Pg. 172-201

Week 8(02nd – 06th Feb 2015)

6.0 The Foodservice Industry Foodservice Concepts Restaurant Operations

Lecture

Discussion

Chapter 7 & 8 Kye-Sung Chon,

Raymond T. Sparrow

Pg. 207-263

Week 9(09th - 13th Feb 2015)

The Foodservice Industry (cont.) Managed Service Culinary and foodservice Operations

Lecture Q&A Discussion

Chapter 7 & 8Kye-Sung Chon,

Raymond T. Sparrow

Pg. 207-263

Week 10 (16th – 20th Feb 2015)

7.0 Recreation, Gaming Entertainment and Assembly Management Recreation, theme parks and clubs Gaming entertainment

Lecture Q&A Discussion

Chapter 10 & 11Kye-Sung Chon,

Raymond T. Sparrow

Pg. 319-373

Week 11(23rd – 27th Feb 2015)

8.0 Operational Areas of the Hospitality Industry Leadership and Management Hospitality and Marketing Human Resource Management Hospitality Information Technology

Lecture Q&A Discussion

Chapter 12 & 13Kye-Sung Chon,

Raymond T. Sparrow

Pg. 412-435

Week 12(02nd – 06th Mar 2015)

Operational Areas of the Hospitality Industry (cont) Human Resource Management Hospitality Information Technology

Lecture Q&A Discussion

Chapter 12 & 13Kye-Sung Chon,

Raymond T. Sparrow

Pg. 412-435

TEST 2 (Chapter 4&6,

7&8)

Week 13(09th – 13th Mar 2015)

**GROUP PROJECT REPORT SUBMISSION & PRESENTATION

Week 14(16th – 20th Mar 2015)

Review All Chapters Discussion

STUDY WEEK(23rd – 29th Mar 2015)FINAL EXAMINATION

(30th Mar – 17th Apr 2015)

3 Shareenie Shera Abdul Hamid / December 2014 – April 2015

HTM130/Introduction to Hospitality

4 Shareenie Shera Abdul Hamid / December 2014 – April 2015