LENOVO SUCCESS STORY MUTOH

“We often get repeat orders from hospitals who expect us to deliver fast. The ability to respond to customer requests as quickly as possible is at the heart of our IT strategy.”Yasuhiko Taga, Manager Administrative Section, IS Division, Mutoh

The SkinnyTo ensure that its staff can always fulfil customer orders quickly, medical

equipment wholesaler, Mutoh, wanted to boost the efficiency, scalability,

and reliability of its IT systems. The company implemented four Lenovo

Converged HX5510 Series appliances pre-installed with Nutanix

Enterprise Cloud Platform software – transforming its data center, and

giving IT services a real boost.

Lenovo’s Hyperconverged Infrastructure Helps Mutoh Fulfil Client Orders Faster

LENOVO SUCCESS STORY

LENOVO SUCCESS STORY MUTOH

What Does Mutoh Do?Mutoh is the largest wholesaler of medical equipment in Japan. It provides specialist devices to hospitals, clinics and health centres across Japan.

300,000How many products Mutoh

manages, from injections to MRI machines.

1,500The number of manufacturers Mutoh works with.

50+Mutoh has over 50 offices spread across Japan, with front-line sales staff cover-ing the entire country.

Optimizing ITWith over 300,000 items in its product catalogue, Mutoh

relies on its IT systems running like a well-oiled machine

to get equipment out to customers on time. The company

therefore places great importance on maintaining top

levels of performance, reliability, stability, and flexibility for

its IT infrastructure.

Yasuhiko Taga, Manager of the Administrative Section of

Mutoh’s Information Systems Division, elaborates: “We

often get repeat orders from hospitals who expect us to

deliver fast. The ability to respond to customer requests as

quickly as possible is at the heart of our IT strategy.”

To ensure it always delivers vital medical supplies to

customers on time, Mutoh divided its IT infrastructure into

a core system, and an information system. Yasuhiko Taga

says: “Fulfilling customer orders requires pulling data from

multiple servers and processing it as fast as possible.”

Mutoh Co., Ltd. is a leading medical equipment trading company headquartered in Kai, Japan. The largest wholesale medical equipment supplier in the country, Mutoh provides specialist devices to hospitals, clinics and health centres nationwide.

Headquarters: Kai, Japan

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LENOVO SUCCESS STORY MUTOH

The Problem: Unresponsive IT Impacts Customer ExperienceMutoh lays great importance on maintaining high levels of IT performance, reliability, stability, and flexibility. But over time its IT infrastructure was unable to keep pace with the demands of the business.

Slow Response to Customer Requests The NeedFulfilling customer orders required

pulling data from multiple servers and

processing it as fast as possible.

The ChallengeExtracting data from different systems

across multiple physical servers was

time-consuming and laborious.

The ResultThis impacted Mutoh’s ability to

respond to customer orders as

quickly as possible.

Unable to Improve Customer Experience The NeedTo accelerate order processing,

Mutoh moved its information systems

from dedicated servers to a

single virtualized environment.

The ChallengeWhen Mutoh decided to virtualize even

more information systems, the IT team

realized its five-year-old hardware

would be unable to cope.

The ResultMutoh could not further enhance

customer experience.

Kengo Yamaguchi, Deputy Manager of the Information Systems Division at Mutoh, adds: “Extracting data from different systems across multiple physical servers was a very time-consuming and laborious process.”

To accelerate order processing, Mutoh moved its

information systems from dedicated servers to a single

virtualized environment. The company ran the virtualized

environment on its existing hardware for five years before

deciding to extend the capabilities of its infrastructure.

Kengo Yamaguchi comments: “We wanted to virtualize

more information systems, but to do that we would have

needed to deploy an additional application server to

support the virtualized environment. We realized that we’d

reached the limit of our physical resources.”

Yasuhiko Taga remarks: “Even if we had been able to

increase the CPU and memory of our existing hardware, the

servers would still have five-year-old hard disk drives. We

decided that it was time for change – we wanted to take

advantage of the latest technology.”

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LENOVO SUCCESS STORY MUTOH

The Solution: Rx for IT PerformanceImplementing a Lenovo-Nutanix hyperconverged solution allowed Mutoh to overcome its infrastructure challenges.

After discussing its technical requirements with Lenovo,

Mutoh opted for a hyperconverged infrastructure solution.

The company implemented four Lenovo Converged HX5510

appliances powered by the Intel® Xeon® E5 family of processors

and integrated with Nutanix Enterprise Cloud Platform software,

creating a single software-defined environment.

When building out its virtualized server environment five

years ago, it took two weeks to get everything set up

correctly. Working closely with Lenovo, Mutoh was able to

implement the Lenovo HX Series solution in just one day.

Kengo Yamaguchi recalls: “We were taken aback with how

fast the installation was. And it then took just one week to

migrate 50 virtualized servers to the new environment.”

Yasuhiko Taga says: “In terms of management, the Lenovo-

Nutanix hyperconverged solution ticked all of the boxes.

We can manage everything from the compute resources

to the virtualized environments via a single pane of glass.

Should we ever encounter any issues, we would be able to

see where the problem is at a glance. We really appreciate

how easy to use the management tools are.”

Mutoh is also highly satisfied with Lenovo’s support services,

as Yasuhiko Taga confirms: “The Lenovo engineers were on-

site during the installation, which was a great help.”

Shinji Nasu, President & CEO of Userside, says: “The Lenovo

engineers always respond rapidly to our support requests.

Based on the competent support we’ve received thus far,

we’re highly confident in them and the Lenovo hardware.”

Investing in a Hyperconverged Infrastructure

Greater ManageabilityThe Lenovo-Nutanix hyperconverged solution ensures

Mutoh can manage compute resources and virtualized

environments via a single pane of glass.

Before

After Solution Components

Hardware Lenovo Converged HX5510 appliance with

Intel® Xeon® E5 family of processors

Software Nutanix Enterprise Cloud Platform

VMware ESXi

Microsoft Windows Server 2012

Red Hat Enterprise Linux

CentOS

1 DayIs all it took to install the new hardware.

1 WeekIs all it took to migrate 50 virtualized servers to the new environment.

Disparate server environment on a single virtualized environment

Single software-defined environment using four Lenovo Converged HX5510 appliances and integrated with Nutanix Enterprise Cloud Platform software

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LENOVO SUCCESS STORY MUTOH

Rehabilitated: IT Performance and Customer Experience Mutoh’s new hyperconverged solution allows it to fulfil customer orders more swiftly and prepares it for greater future demand, while ensuring infrastructure investments are aligned to business requirements.

Higher Customer Response Time

By pooling compute and storage

resources into a single virtual structure

Mutoh can now scale compute and

storage resources easily, ensuring

customer demands are met quickly.

“Thanks to the Lenovo HX Series solution,

we can offer highly reliable, high-

availability IT services that enable staff to

fulfil customer orders faster.”

Kengo Yamaguchi, Deputy Manager,

IS Division, Mutoh

Greater Scalability, Optimal ROI

The modular design of the hyperconverged

solution allows Mutoh to invest on an as-

need basis. This better aligns IT spends

with business growth, improves ROI, and

ensures spikes in customer demand can be

addressed easily.

“With the Lenovo solution, we can scale

compute and storage resources very easily.

This means that we can start small and

ramp up resources as and when needed to

ensure we always provide speedy service

to our customers, even during periods of

peak demand.”

Yasuhiko Taga, Manager Administrative Section,

IS Division, Mutoh

Cutting-Edge Technology

The Lenovo-Nutanix hyperconverged

solution gives Mutoh access to world-class

technology, driving up efficiency, and

ensuring its IT infrastructure has the agility

to keep pace with new business demands.

“We are very excited to be taking

advantage of the latest in data centre

technology from Lenovo and Nutanix, and

look forward to what the future brings.”

Shinji Nasu, President and CEO, Userside

By pooling compute and storage resources in a single virtual

structure, the Lenovo HX Series solution offers easy scalability.

Yasuhiko Taga comments: “With the Lenovo solution, we can

scale compute and storage resources very easily. This means

that we can start small and ramp up resources as and when

needed to ensure we always provide speedy service to our

customers, even during periods of peak demand.”

Kengo Yamaguchi says: “Thanks to the Lenovo HX Series

solution, we can offer highly reliable, high-availability IT

services that enable staff to fulfil customer orders faster.”

Today, Mutoh is looking at using one of its four HX Series

appliances as a disaster recovery system to boost resilience

and help keep customer services running no matter what.

Shinji Nasu concludes: “We are very excited to be taking ad-

vantage of the latest in data centre technology from Lenovo

and Nutanix, and look forward to what the future brings.”

Supporting Customer Services

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LENOVO SUCCESS STORY MUTOH

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