Lenovo and SUSE Predict the Future with IT Operations Analytics

Lenovo Data Center Group Professional Services

May 2017

© 2017 Lenovo, SAP SE, SuSE. All rights reserved.

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Contents

•SAP ITOA Vision and Product–SAP IT Operations Analytics Product Vision

–Value Proposition of SAP IT Operations Analytics

–Business Cost of Identifying an Outage: With and Without SAP ITOA

•SAP ITOA Architecture– Lenovo SAP IT Operations Analytics Architecture

–SAP ITOA & Lenovo XClarity Administrator Integration

•Demo

•Lenovo SAP Solutions

© 2017 Lenovo, SAP SE, SuSE. All rights reserved.

SAP IT Operations Analytics Vision and ProductWhat is SAP ITOA? Why is it needed?

© 2017 Lenovo, SAP SE, SuSE. All rights reserved.

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SAP IT Operations Analytics Product Vision

Real-Time Predictive

Applications

Virtualization

Operating System

Server

Network

Storage

Devices

Services

Data

Cente

r

Backup

Database

SAP HANA® Platform

SAP IT Operations Analytics

Holistic

© 2017 Lenovo, SAP SE, SuSE. All rights reserved.

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Value Proposition of SAP IT Operations Analytics

Holistic Transparency

Root-Cause-Analyses

Predictive Analytics

© 2017 Lenovo, SAP SE, SuSE. All rights reserved.

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Business Cost of Identifying Outage: With and Without SAP ITOA

© 2017 Lenovo, SAP SE, SuSE. All rights reserved.

Receive alert of

application failure

10 minutes

$90k

Start troubleshooting

application, discover

nothing wrong

+20 minutes

$270k

?Call the server

team, they confirm

nothing is wrong

+10 minutes

$360k

Call networking

team, validate they

have an issue

+20 minutes

$540k

Identify which other

parts of IT landscape

related to application

have alerts

5 minutes

Receive alert of

application failure

immediate

Assign correct

owner to remedy

issue

Assign correct

owner to remedy

issue

Without SAP ITOA—60 minutes to assign IT Owner

With SAP ITOA—5 minutes to assign IT Owner

The Average Data Center outage costs nearly $9000/minute (Ponemon)

© 2017 Lenovo, SAP SE, SuSE. All rights reserved.

SAP ITOA ArchitectureHow does ITOA work? What are its components?

8© 2017 Lenovo, SAP SE, SuSE. All rights reserved.

Lenovo SAP IT Operations Analytics Architecture

SAP ITOA Adapter

Server

SAP ITOA Adapter

Syslog ClientLenovo

XClarity®

SAP HANA Database Server

SAP ITOA Application

Predictive Analytics Library

SAP ITOA Database Store

SAP ITOA Administration

Browser

SAP ITOA

User Interface

Syslog ClientSAP Host

Agents

Data Center

Environment

9© 2017 Lenovo, SAP SE, SuSE. All rights reserved.

SAP ITOA & Lenovo XClarity Administrator Integration

• XClarity Event Forwarding is a natural data source for the SAP ITOA application.

• License for Lenovo XClarityAdministrator is included with your Lenovo SAP HANA Solution.

• SAP ITOA application included on Lenovo installation DVD with limited usage license.

• Lenovo Professional Services is available to help with your implementation.

• Monitor and handle faults in real-time

• Manage firmware levels with compliance policies

• Install hypervisors and operating systems to bare

metal

OS

• Auto-discover and track inventory of managed

hardware

• Define hardware with software-based

configuration patterns

© 2017 Lenovo, SAP SE, SuSE. All rights reserved.

DEMOWhat does it really look like?

11© 2017 Lenovo, SAP SE, SuSE. All rights reserved.

What a single pane of glass looks like

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ReservedReserved

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2019

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RackSwitch G8052

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RackSwitch G8124-E

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SPL/A

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1GB G8052 Ethernet Switch10GB G8124E Ethernet Switch10GB G8124E Ethernet Switch

Front Rear

HANAX6NODE01x3850 X6

HANAX6NODE02x3850 X6

HANAX6NODE03x3850 X6

HANA Demo Server Specs: 4S 15C E7-8880v2 2.50GHz, 1024GB DDR3, ServeRAID M5210, 6x 1.2TB SAS HDD, 2x 400GB SATA SSD, 4x 10Gb Eth (Mellanox), 4x 1Gb Eth (Intel), SLES 12 SP1 for SAP, HANA 2.00.000.00, XFS FS w/Bcache

2017 Lenovo Internal. All rights reserved.

Lenovo SAP IT Operations Analytics Demo Hardware Configuration

SUSE Linux for SAP

12 SP1 with:• HA Extension

• SUSE Enterprise Storage

© 2017 Lenovo, SAP SE, SuSE. All rights reserved.

SAP HANA 2.00.000.00• SAP ITOA 2 SPS03

Lenovo x3850 X6 Servers• Lenovo SAP Solution

SAP ITOAHow can Lenovo help you?

© 2017 Lenovo, SAP SE, SuSE. All rights

reserved.

© 2017 Lenovo, SAP SE, SuSE. All rights reserved.

14

Lenovo SAP Solutions

•Lenovo SAP HANA – SAP Certified Solutions –Certified Appliance Solutions

–Tailored Data Center Integration

–High Availability

•Lenovo SAP BWA – SAP Certified Solutions

•Lenovo SAP Managed Services

•Contact Lenovo Today!

© 2017 Lenovo, SAP SE, SuSE. All rights reserved.

© 2017 Lenovo, SAP SE, SuSE. All rights reserved.