Len Cahill Tribal Transit Planning Forum Tulsa, Oklahoma
November 13, 2013
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History National Non-profit Organization Formed in 1988 merger
between Rural America and National Association for Transportation
Alternatives NASTA Effective public and community transportation
contributes mightily to the quality of life of the people living in
the cities, towns and communities in which it operates.
www.ctaa.org Community Transportation Association
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Focus Areas Rural Transportation Tribal Transportation Medical
Transportation Senior Transportation Employment Transportation
Veterans Transportation Accessible Transportation Human Service
Transportation Community Transportation Association
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Training and Certification Programs Certified Safety and
Security Officer Accreditation Tribal Transportation Technical
Assistance Community Transportation Association
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Training and Certification Programs Other Training Examples o
Customer Service o Marketing Transit o Distracted and Fatigued
Driving Annual Expo o 1500 attendees o 120 exhibitors o 45 training
courses o National Community Transportation Roadeo *Online Course
Introduction to PASS Certification Programs o Certified Community
Transit Managers (CCTM) o Certified Transit Programs Administrator
(CTPA) o Certified Community Transportation Supervisor (CCTS) o
Professional Dispatch and Scheduling (PDS) o Vehicle Maintenance
Management and Inspection (VMMI) o Passenger Service &
Safety(PASS) over 45,000 *Online PASS Basic o Certified Safety and
Security Officer (CSSO) o The Community Transportation Safety &
Security Accreditation Program (CTSSA) Community Transportation
Association
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MAP-21 National Public Safety Plan State or designated
recipient must establish a comprehensive public transportation
agency safety plan to include: o Board or equivalent entity must
approve the safety plan o Strategies to minimize exposure o
Timeline for conducting annual safety plan review o Performance
targets o Assignment of adequately trained Safety Officer who has
completed a safety training program. Community Transportation
Association
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Certified Safety and Security Officer (CSSO) Community
Transportation Association A CSSO is trained to assist in improving
the preparedness of public and community transportation operations,
and to maximize a transit systems ability to provide safe and
secure transit.
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Community Transportation Association CSSO trained in: o Review
existing system safety standards o Identify and address FTA safety
program benchmarks o Highlight system strengths o Identify areas
for improvement o Develop a safety, security and emergency
preparedness program Certified Safety and Security Officer
(CSSO)
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Community Transportation Association Checklist Examples(CSSO)
Certified Safety and Security Officer (CSSO)
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Community Transportation Safety and Security Accreditation
(CTSSA) For CTAA, accreditation is a process by which community and
public transit systems, not individuals, are reviewed to determine
whether they meet certain standards of quality. Community
Transportation Association
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This program is designed to promote the safety and security of
the customers of community and public transportation systems
Community Transportation Association Community Transportation
Safety and Security Accreditation (CTSSA)
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and also to promote the safety and security of the women and
men who deliver these services and provide mobility for the riding
public every day. Community Transportation Association Community
Transportation Safety and Security Accreditation (CTSSA)
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Why is this accreditation important? o It reflects the quality
by which your organization conducts its business. o It speaks to a
sense of public trust, as well as high professional standards o It
provides a publicly recognized badge signifying excellence in, and
commitment to, the safety and security of your passengers o
Accreditation is an extremely positive step in reducing agency
liability and the cost of insurance o It provides impartial
evaluation on a periodic basis by professional colleagues. o
Accreditation provides assurance to your passengers and the general
public that your transportation system is engaged in continuous
quality review and improvement and that it meets the Federal
Transit Administration endorsed standards of their Bus Safety and
Security Program. Community Transportation Association Community
Transportation Safety and Security Accreditation (CTSSA)
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Questions? Community Transportation Association
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Thank-you www.ctaa.org/training Resources T/A - tribal
transportation accessing Federal Transit funding
www.ctaa.org/training Community Transportation Association