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Summer 2016 THE LATEST NEWS ON HEARING AND SIGHT CARE AT LEIGHTONS INSIDE Essential insight New technology Meet the team and much more...

Leightons Talking Points (Summer 2016)

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Talking Points brings you all the latest news from Leightons Opticians & Hearing Care. Inside you'll find great features on hearing and eye health, technological breakthroughs and get to meet some of the team.

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  • TO SEE. TO HEAR. TO LIVE

    Summer 2016

    THE LATEST NEWS ON HEARING AND SIGHT CARE AT LEIGHTONS

    INSIDEEssential insightNew technologyMeet the teamand much more...

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  • F or ten years, Leightons Hearing Care has been expertly testing people's hearing and providing life-changing digital hearing solutions. We've built our business mainly through word of mouth, based on our renowned service, which continues to reflect the enduring principles of 'Listen, empathise, educate and delight' defined by my grandfather when he began Leightons Opticians in 1928. To celebrate our first decade, we've completely refreshed Talking Points magazine, including moving to the Berlina format, which we feel is the ideal way to deliver our news and the latest from the world of hearing and optical.

    This relaunch edition is full of interesting

    features, encompassing everything from the latest

    hearing technology breakthroughs, to top tips for

    healthy eating and looking after your eyes and

    ears. We introduce some new expert members of

    our growing audiology team, and highlight some

    of our latest services, including our Ultimate Eye

    Examination, which uses pioneering technology

    and longer consultation time, to provide the best

    care for your whole family.

    You'll also discover a fascinating feature about

    the short film we produced in connection with

    Sideways Cornwall. Filmed in central London

    using specialist equipment, it reveals the effects

    of hearing loss in noisy situations.

    Please take a few moments to watch the film

    online at www.leightons.co.uk/hearing-care/

    hearing-loss/ and we'd love you to help us

    raise awareness by sharing it with others, to

    enable more people to live their lives to the full.

    We hope you enjoy our new issue, and we look

    forward to hearing your feedback. Happy reading!

    Ryan Leighton, CEO

    LEIGHTONS | talking points 3

    a

    FROMmessage

    Ryan

    Welcome TO

    W e're delighted to bring you the new edition of our magazine highlighting all the latest news from the Hearing and Optical team here at Leightons. Inside you'll find a wealth of features, from important insights about your hearing and eye health, to a roundup of the latest technology we offer. We hope you enjoy this issue, and we look forward to welcoming you into our stores very soon.

  • 4 LEIGHTONS | talking points

    A closer look at the latest innovations now available at Leightons.

    F irst, a few words about technology at Leightons. With so many high street alternatives, why come to us for your hearing aids? Well, the fact is that while other providers may claim to offer up-to-date technology, that's not always the case. By contrast, when you discuss your options with a Leightons audiologist, you can rest assured that you're being offered the very latest technology from leading manufacturers, including:

    Phonak Venture products (which have superseded Phonak Quest and Phonak Smart)

    Oticon Alta 2 Pro/Nera 2 Pro/Ria 2 Pro products (which have replaced Oticon Alta/Nera/Ria and Oticon Agil/Acto/Ino)

    Widex Unique products (which have replaced Widex Dream and Widex Clear)

    Coming soon is the Oticon Opn, the worlds first hearing aid that connects to the internet via the If This Then That service (IFTTT.com) which can connect a range of everyday devices.

    With Leightons you'll benefit from the very latest and best products, which, coupled with our unique expertise and experience, will help you maximise your hearing capabilities.

    Audibly big. Visibly small.

    We're proud to offer the latest range of custom fit

    hearing aids from renowned Swiss manufacturer Phonak.

    The Virto V (Venture) range offers groundbreaking audio

    performance in the industrys most discreet designs.

    1. AutosenseThese hearing aids automatically analyse incoming

    sounds in real time, providing the most appropriate

    settings for maximum speech understanding, without

    the need for manual adjustment. Dedicated settings for

    speech in car, speech in loud noise, comfort in echo

    and music, provide unparalleled audibility in even the

    most challenging listening environments.

    2. Binaural VoiceStream TechnologyThe full spectrum of sounds is streamed between the

    two hearing aids, giving maximum speech understanding

    and improved sound quality. This gives more signal

    and less noise and particularly improves the quality of

    speech in windy conditions.

    3. Phonak CROS II CustomThe only custom solution for single-sided deafness,

    with better clarity and much improved battery life over

    previous CROS systems.

    4. AccessoriesPhonak Virto V aids can be used with a range of helpful

    accessories, whether you want to stream audio from the

    TV, stereo or phone directly into the hearing aid, or even

    use your smartphone as a remote control.

    New solutions for single-sided deafness

    In the past, customers with single-sided deafness were

    often disappointed to find no specific solution for them.

    Happily, with the new CROS systems, that's no longer

    the case. CROS stands for 'contralateral routing of signal'.

    By wirelessly sending sounds from the deaf side to

    the better hearing ear, the wearer can hear speech from

    both sides with equal clarity, making struggling in noisy

    environments a thing of the past. The Phonak CROS II

    system offers the greatest improvement yet for people

    with single-sided deafness. Here are some of

    the benefits:

    StereoZoom allows speech to be picked up in any

    direction and heard above the background noise.

    Battery life is better than ever, thanks to the Venture

    chip with more efficient wireless processing.

    CROS II is available in discreet behind-the-ear models,

    or custom made in-the-ear solutions.

    AutoSense Accurately and precisely adapts to provide a seamless listening experience. Move from one environment to the other, no button

    pushing needed.

    Binaural VoiceStream Technology Control both hearing instruments with

    one touch of a button. Focus on what's important - your hearing.

    Phonak CROS II Custom The smart solution for single-sided deafness

    with a range of colour choices available.

    Accessories Useful add-ons link to your hearing aids

    to help you hear more in difficult or challenging situations.

  • The best of both worlds

    For those customers concerned about combining hearing aids with glasses, spectacle hearing aids

    offer a smart solution. Joining forces with Starkey Hearing Technologies, we combine our two areas

    of expertise hearing and vision care to bring you the highest quality spectacle hearing aids.

    These innovative products contain up to four separate microphones in each arm of the spectacles,

    which preserves the directionality that many hearing loss sufferers are missing, to provide

    maximum speech clarity and a natural sound. Rechargeable batteries add to the convenience of this

    cosmetically appealing solution.

    Wider sound from Widex

    At Leightons, we're proud to provide the latest and most innovative hearing solutions, which is

    why we offer Unique, the next generation in hearing aid technology from Widex. Over decades

    of market leading performance, Widex has built a solid reputation for first class solutions

    incorporating their trademark Widex sound. With Unique, Widex offers benefits that take hearing

    to the next level, including:

    A wider sound picture, letting you comfortably hear both soft and loud sounds.

    The best wind noise reduction system available, so you can hear speech clearly, even in

    windy conditions.

    Automatic detection of your listening situation, to ensure you hear the right sound at the right

    time, in the right place.

    Widex Unique is available in a full range of styles and power levels, from discreet micro

    custom devices for mild to moderate hearing losses, to elegant behind-the-ear options for

    more severe prescriptions.

    Listening effort

    Hearing loss affects not just what you

    can and can't hear, but also your ability

    to listen. A hearing deficit can require an

    increase in concentration to 'fill in the gaps'.

    Many people do this by lip-reading,

    using the context of conversation and

    observing physical gestures.

    People with inadequately treated

    hearing loss often find that they become

    increasingly tired as the day progresses.

    By evening it may be easier to avoid

    conversation altogether rather than

    continuing to strain to hear, and as a

    result they can often feel distant and

    socially isolated.

    By correcting hearing loss with up-to-date

    hearing aids that are correctly set by an

    experienced hearing professional, we can

    greatly reduce the strain of listening.

    Free Hearing Assessment

    At Leightons we're with you every step of the way, to help you achieve your full hearing potential, from offering the best technology available, to providing our unrivalled

    aftercare service.

    Call us on 0800 40 20 20

    or email us [email protected]

    LEIGHTONS | talking points 5

  • Find out how we can help with this common hearing problem.

    aboutALL

    TinnitusT innitus is a sensation of sound in the head or ears. This sound has no external source, but includes the sensations of ringing, buzzing, hissing and whistling. These sounds can be continuous or intermittent and can vary in loudness. Around 10% of adults have tinnitus, and while some people are able to manage their tinnitus well, others find it can affect their quality of life, causing stress, anxiety and sleep deprivation.

    There are many ways to take control of your tinnitus and reduce its impact

    on your life. Although there is no cure, you can manage the symptoms by

    wearing hearing aids, or through sound therapy.

    If you have hearing loss, wearing hearing aids can help reduce your

    awareness of tinnitus. Hearing aids amplify the sounds you would not

    usually hear and therefore tinnitus often appears reduced or absent whilst

    the hearing aids are worn. The Oticon Alta2 Pro Ti goes further than this,

    employing built-in tinnitus management technology to keep the effects of

    tinnitus at a minimum.

    Sound Enrichment Therapy involves listening to sounds to help focus your

    attention away from your tinnitus. Together with your hearing professional,

    you can find the sound therapy that gives you the most relief.

    Here to help

    If you'd like more information about your tinnitus, with

    advice and methods to help you reduce its effects, why not arrange an appointment with your Leightons Hearing Care

    professional today?

    Call us on 0800 40 20 20

    or email us [email protected]

    6 LEIGHTONS | talking points

  • LEIGHTONS | talking points 7

    Meet three of the newest recruits to our Hearing Care team.

    WHO'S

    atLeightonsnew

    Anna-Retha Rafferty

    Our new Audiologist Anna-Retha studied speech

    therapy and audiology at the University of

    Stellenbosch in South Africa, before gaining a

    wide range of experience here in the UK.

    I worked in South Africa in a rural area

    providing basic care and developing services

    where there was none. I then moved to the

    UK to broaden my horizons, and worked as

    a locum fora couple of yearsin different

    locations and departments. This was during

    thebig change from analogue to digital

    hearing aids, which gave me an amazing

    opportunity to see how different counties and

    hospitals managed and provided hearing care

    throughout the UK. Ithen decided to work

    permanently at a well-known LondonNHS

    trust.As well as providing me with broad

    experience, this gave me condence to use my

    wide range of assessment skillsto deliver high

    quality, individualisedcare to each patient.

    "My number one priority has always been to

    make a difference. Toimprove quality of life

    for my patients, as well as their families.

    Much of this relies on a good relationship

    between the patient and the professional

    looking after them. My approach has always

    been patient centred, and Leightons' longer

    appointment timesmean that there's always

    enough time to listen. This makes it easierto

    explore personal preferences and individual

    requirementsand enable patients to really trial

    different options. Being able to choose from

    the best technology from the top hearing aid

    manufacturers worldwide helps me support

    patient choices and deliver a betterongoing

    long-term hearing solution.

    Natasha Bone

    Having joined the Leightons team in 2013 as an

    optical assistant obtaining a level two Diploma in

    optical retailing skills in 2015, Natasha decided to

    follow her passion and take on the challenge of

    further education and a career change at the end

    of last year. She recently passed her exams to

    become a pre-registered hearing aid audiologist,

    embodying Leightons' ethos of investing in

    people and patient centred care. Transitioning

    from optical to hearing, she benefits from the

    full support of the Leightons team. Her main

    focus has always been patient centred care, and

    she has plenty of experience of working with

    patients to improve their quality of life.

    "Training to become a hearing aid audiologist

    is one of the most challenging

    yet rewarding things I have undertaken.

    The incredible support and experience

    extended from the Leightons Hearing Care

    team enables me to follow my passion in

    helping others by improving quality of life

    through exceptional care and service.

    With the time, support and resources available,

    every day is a pleasure. I'm lucky

    to have the time to listen to my patients'

    concerns and questions regarding their

    hearing, and to have the ability to offer

    continued support and care to make sure we

    meet all their needs."

    Cathryn Brett

    A member of the British Society of Hearing Aid

    Audiologists and the Health & Care Professions

    Council, Cathryn qualified as a Hearing Aid

    Audiologist at Anglia Ruskin University,

    Cambridge. Since then, she has built up a wealth

    of valuable experience in the private sector.

    I'm passionate about providing the best

    possible solutions and support for those with

    hearing loss.Working at Leightons means

    I have the time to spend with each patient,

    not only enabling me to carry out thorough

    clinical testing but also to match the most

    suitable state of the art hearing aids in line

    with lifestyle and personal preferences.

    It doesnt stop there I believe that on-going

    care and support is essential to ensure that

    each patient has a personal and tailor-made

    after care service which will continue

    to improve their quality of life.

    I'm very committed to raising awareness of

    the impact of hearing loss and have a special

    interest in links between untreated hearing

    loss and an increase in the risk of falls and

    developing dementia.

  • What does hearing loss sound like?

    That's a question that most people couldn't answer. Hearing loss has long been

    misunderstood and stigmatised in our society, which is one of the main reasons

    many people do not consider wearing hearing aids.

    At Leightons we know how hearing loss can affect an individuals quality of life,

    and we're determined to help remove the stigma associated with it. To help change

    the way the public understands this important health issue, we decided to show

    them what the world might sound like for people with hearing loss. We felt that the

    best way to demonstrate this would be through film, and so we teamed up with

    Sideways Productions to make a short video.

    A Sideways look

    A small but perfectly formed video production company based in Cornwall,

    Sideways has lots of parallels with Leightons. Like us, they're an independent

    company with a high focus on quality, service and innovation but most importantly

    they also believe in the power of people, placing the customer at the centre to

    everything that they do. As they say:

    We want to work with brilliant people to help them to change the world.

    Lights, camera, action!

    On a bitterly cold December day, a team of our Audiologists took to the busy streets

    of London to shoot the short film. The concept was to simulate how varying degrees

    of hearing loss (mild, moderate and severe losses) could impact upon different sonic

    environments. These are ordinary, everyday environments where those who have

    entirely normal hearing may take their ability to hear well for granted.

    To give the video a new dimension and to make it sound as realistic as possible,

    we recorded using a binaural microphone, using a recording method that utilises

    two microphones positioned inside the ears of an artificial human head.

    The microphones interact with each other and the artificial ears and head

    We've teamed up with Sideways Productions to shoot a short lm.

    Bringing

    toLIFEhearingloss

    8 LEIGHTONS | talking points

  • 'colour' the sound in a realistic way, to create a three-dimensional, stereo

    interpretation of sound, that when listened to via headphones is very similar

    to how we hear the world in everyday life. At the end of a busy day of

    filming, our audiologists then manipulated the sound in a recording studio to

    accurately simulate the varying degrees of hearing loss.

    Challenging misconceptions

    Many people wrongly believe that hearing loss needs to be quite pronounced

    before it can adversely affect an individuals ability to hear in these situations.

    But that's definitely not the case, and as the video highlights, even the

    mildest of hearing losses can blur important speech cues that people need

    to accurately discriminate speech. Important consonants can blur or mesh

    into the background noise making it extremely difficult to understand each

    individual word within a conversation.

    People often think that having a hearing loss just makes the world slightly

    quieter, not understanding that the range of sounds that individual hears

    can be completely different. In addition to the important information lost in

    everyday speech, often the common environmental noises such as birdsong,

    footsteps, or important signals and alerts have gradually subsided from an

    individuals audible range over many years.

    Sound in focus

    The most common scenarios that people with hearing loss find

    difficult are noisy or group environments. Hearing conversations on

    busy streets, in shops and on public transport can be challenging at

    the best times, even for those with no hearing loss. So our short film

    focuses on four types of auditory scene:

    1) The busy street, filmed in Westminster and Piccadilly Circus.

    2) A noisy caf, filmed in a busy London coffee shop

    3) Public transport, filmed on the London Underground.

    4) Natural setting, filmed in Wandsworth Park.

    Experience the results

    We're delighted with the video, which is available to watch on our website at www.leightons.co.uk/hearing-care/hearing-loss/

    and will work best if experienced through headphones. If you know anyone who would benefit from watching it then please feel

    free to share it far and wide.

    Behind the scenes We decided to pull back the curtain for just a few minutes and talk about what weve learned so far from producing this short film. Our behind the scenes film helps to shed more light on the subject of hearing loss and to reveal more about why and how we made it. Learn more at www.leightons.co.uk/hearing-care/hearing-loss/

    LEIGHTONS | talking points 9

  • 10 LEIGHTONS | talking points

    mattershealthy

    Eating Right For Your Eyes Sake. Trust Me, Im a Dietitian it is not all about carrots and spinach!

    By Helen Bond, State Registered Dietitian

    I f theres one certainty in life, its that we dont stay young forever. But that doesnt mean that your eyes cant continue seeing well, no matter what date is on your birth certificate! A little care and attention to what you eat, and how you live your life, will go a long way in keeping your body and your eyes as healthy as they can be - whatever decade youre in.

    Dont lose sight of the importance of sight

    Most people would agree that their eyesight is the sense

    they value more than all the rest, and yet many of us tend

    to take good vision for granted - giving little thought to

    the diet and lifestyle factors that can contribute to poor

    eye health. According to recent research by specialists in

    eye care Tha Pharmaceuticals, worryingly 60% of us are

    unaware that the foods we eat can affect our eye health,

    and one in five incorrectly believe that what we eat cant

    affect our eye health at all. The truth is that nutrition can

    play a key role in the health of your eyes, and paying

    close attention to what you eat, and how much, is crucial

    to maintaining healthy vision, and to ward off future

    eye problems.

    Age-related vision loss

    Age-related macular degeneration (AMD) is the leading

    cause of central vision loss over the age of 50 an

    estimated 600,000 Britons are living with the condition.

    By 2020, it's predicted almost 700,000 of us will have

    late-stage AMD. AMD can wreak havoc on your ability

    to see faces, read, drive, watch TV, and move about safely,

    and we still dont have a cure!

    Its never too late to look after your eyes.

    The good news is that protecting your eyes, inside and out,

    is easier than you think - there are many things you can do

    to keep them healthy and make sure you are seeing your

    best throughout your lifetime.

    A healthy balanced diet and lifestyle

    Of course, maintaining a healthy weight, not smoking,

    keeping physically active and shielding your eyes from

    exposure to too much sunlight is always a great place

    to start to help protect your sight, and overall health for

    the future.

    On top of this, two decades of ongoing research, including

    the Age Related Eye Disease Studies (AREDS1 and 2) have

    shown that good nutrition contributes to vision health.

    Certain eye friendly nutrients may help delay the onset

    and slow down the progression of eye conditions, such as

    AMD, that become more common as we age.

    Need for Nutrition

    It is important to look at what food you are putting on

    your plate - too much processed food, and faddy diets can

    easily deprive your eyes of the balance of nutrients they

    need to function well. Get back to basics and feed your

    eyes with nutritious foods, in the right amounts plenty

    of fruit and vegetables; starchy carbohydrates such as

    wholegrain bread, rice, potatoes and pasta; meat, fish, eggs

    beans and other non-dairy sources of protein; low fat milk

    and dairy. Meanwhile keep fatty and sugary foods to an

    occasional treat.

    Pack your diet with antioxidants

    We know antioxidant vitamins and minerals are important

    weapons in the fight against optical ageing, by protecting

    cells from damage caused by free radicals - highly reactive

    substances created in your body by eating, breathing,

    and by other factors such as air pollution and smoking.

    Antioxidant examples include vitamin C (found in citrus

    fruits, blackcurrants, berries, green leafy vegetables),

    vitamin E (found in vegetable oils, avocado, nuts and

    seeds), zinc (found in meat, poultry, shellfish, eggs, nuts

    and seeds), selenium (found in brazil nuts, fish, shellfish,

    meat, eggs) and copper (found in nuts, shellfish and offal).

  • Enjoy leafy greens and brightly coloured veggies

    Your mother's advice that carrots can help you see in the

    dark may have been more than a ploy to get you to eat more

    vegetables. However, this root vegetable, along with sweet

    potatoes, mango and papaya, is naturally rich in beta-carotene

    (that the body converts to vitamin A) which contributes to the

    maintenance of normal vision.

    But you have to eat up your greens, too! Dark leafy green

    vegetables such as spinach, kale, broccoli and peas are good

    sources of lutein and zeaxanthin plant carotenoids are

    naturally found as pigments in the macula (the centre of the

    retina), and are thought to help absorb harmful wavelengths

    of light that can damage the eye.

    Reel in the oil-rich fish

    Research has proven there are eye health benefits from eating

    fish high in essential omega-3 fats, such as salmon, herring,

    mackerel, andsardines. Other less potent forms of omega-3s

    can be found in linseeds, flaxseeds, walnuts and chia seeds.

    Other nutrients to look out for:

    PhytochemicalsIts also worth looking at the naturally occurring plant

    chemicals, such as the polyphenol resveratrol. Found naturally

    in the skin of red grapes (and consequently red wine), but

    also in peanuts and berries. Its antioxidant, anti-inflammatory

    properties tallies with emerging evidence of the role of

    resveratrol in eye health.

    If, for any reason, you arent able to access (or just cant eat

    enough) foods high in vitamins or minerals we have food

    supplements available such as Macushield or Nutrof Total.

    Ingredients

    Serves 1

    200ml coconut water

    3 tsp of cod liver oil

    Large handful of baby spinach leaves

    Half a mango

    Handful of raspberries

    Juice from half a lime

    1 tsp of sunflower seeds

    There is a lot shaking in this smoothie carotenoids lutein and zeaxanthin from the spinach, essential long chain omega-3 polyunsaturated fats from the cod liver oil, vitamin C from the lime, raspberries and mango, vitamin E from the sunflower seeds and potassium from the coconut water.

    Method

    Score a criss-cross pattern on the mango and then scoop out the flesh with a

    spoon. Place all the ingredients, except the sunflower seeds into a blender or

    smoothie maker. Whizz together until fully blended. Transfer to a glass and

    sprinkle on the sunflower seeds.

    Helens top ten eye friendly foods

    1 Berries

    2 Avocados

    3 Red wine (in moderation)

    4 Nuts

    5 Citrus foods

    6 Eggs

    7 Kale

    8 Oily fish

    9 Chia seeds and flaxseeds

    10 Lean red meat

    smoothieeye

    HEALTH

    Super

    LEIGHTONS | talking points 11

  • THE ULTIMATEEYE EXAM

    With certain eye conditions, the faster you act, the more you protect.

    AREA OF EYE VISIBLE ON A STANDARD EYE TEST

    Thats why we recommend OCT (Optical Coherence Tomographers)as part of your regular eye test. It can help you detect

    sight-threatening issues up to 5 years before traditional testing methods. And many years before you notice any change in your vision yourself.

    It can spot early signs of eye conditions, such as: Macula conditions, including Age-related Macular Degeneration (AMD) and Glaucoma.

    The sooner we detect them, the sooner we can help you treat them.

    To book your Ultimate Eye Examination, give our team a callon 0800 40 20 20 or visit us online at leightons.co.uk

    AREA OF EYE VISIBLE ON A LEIGHTONS OCT SCAN

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    12 LEIGHTONS | talking points

  • We're pleased to announce this year's chosen charities for the Leightons Foundation.

    BACKsomethingGiving

    H ere at Leightons we're committed to giving back to the community we serve, which is why in 2015 we created the Leightons Foundation. As well as the charities that individual branches and members of staff choose to support, each year our Foundation picks two designated charities; one optical and one audiological.

    In 2015 we ran events throughout the year in support of Guide Dogs for the Blind and the

    National Deaf Childrens Society. This year, we're pleased to announce that our members

    have picked The Macular Society and Hearing Dogs for Deaf People as our chosen charities,

    for whom a number of fundraising and awareness events will be taking place over this next

    twelve months.

    LEIGHTONS | talking points 13

    BUT YOUR PAYMENT CAN

    YOUR HEARING CANT WAIT

    Choosing your new hearing device can be a big investment, but to helpyou spread the cost you can use our Hear Now, Pay Later Plan.

    Its interest free and it means you simply pay a 30% deposit now then spread the rest into several, easy to pay instalments - paid each month by direct debit.

    There are no arrangement fees or hidden extras and if you wantto settle your balance early, you can - with no extra charge.

    leightons.co.uk

    JUST ONE MORE LEIGHTONS DIFFERENCE

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  • TIP for hearing aid wearers

    Make sure your hearing aids are kept clean

    and the microphones and receiver are

    clear of debris. Sometimes people dont

    realise that a very small amount of wax

    can stop their hearing aid from working as

    well as it should. To make sure, we always

    advise everyone to get their hearing aids

    overhauled, cleaned and re-tubed by

    their hearing aid dispenser at least every

    6 months.

    inWORD

    ABOUTyourearwaxa

    L et's face it, talking about ear wax isn't everybody's idea of a comfortable conversation. But here at Leightons Hearing Care, the sticky stuff is part of life, and we're here to help you keep it under control. The first thing to understand is that ear wax is your ears natural protector, helping to

    lubricate, clean and defend against bacteria and water. However, it's also important

    to know that as well as looking unsightly, a build-up of ear wax can obstruct your

    ear canal and potentially impair your hearing.

    Keeping wax in check

    Our experienced audiologists offer two methods of removing a build-up of ear wax,

    combining our caring personal approach with up-to-the-minute technology.

    1. Manual removalIf you have a small build-up of wax near your ear canal entrance, we can carefully

    remove it by hand using an instrument like a Jobson Horne probe, which is a long

    thin instrument with a hoop or spoon shape at the tip.

    2. Water irrigationFor larger quantities of wax in the ear canal, as well as deep or compacted wax that

    may not be large in quantity, we use a special micro water jet to expertly dislodge

    and flush out the wax. This method is much more gentle and effective than the

    syringing method which it has replaced.

    Time for a clean pair of ears?

    If you're concerned about your ear wax, and would like us to sort it out simply,

    painlessly and discretely, please speak to one of our staff, who will be more than

    happy to assist. Our prices for the removal of ear wax are 40 for one ear or 70

    for both, irrespective of whether its a manual or irrigation method.

    14 LEIGHTONS | talking points

    Free MOT Service

    We also offer a Free MOT service for wearers of Leightons hearing aids, just enquire at your

    local branch.

  • ZEISS quality assurance As one of the world's leading manufacturers of precision

    optics, ZEISS combines technical expertise and product

    innovation into exceptional visual experiences for millions

    of spectacle wearers across the globe.

    Better vision means precise vision, and this is exactly what

    ZEISS has epitomised for more than 160 years. Every ZEISS

    lens delivered to Leightons is supplied with a discreet semi-

    visible laser engraving in the form of a Z trademark.

    This guarantees the authenticity of your ZEISS precision

    lenses and is proof of the exacting production controls

    and stringent inspection standards that ensure superior

    optical quality.

    With a wide selection of spectacle lenses for patients

    to choose from, ZEISS offers superior performance and

    outstanding value to our patients, with lens solutions

    tailored to meet their individual visual, behavioural,

    lifestyle and budgetary needs.

    Eyewear made for youEvery eye is unique, and at Leightons we do everything

    to understand them. Each eye has its very own visual

    properties and behaviour. Our dispensers need to know

    not only what your new glasses have to achieve, but also

    when and where they will be used. Thats why your eye

    care journey starts with establishing your vision needs.

    You will be questioned about your leisure activities,

    and the situations in which you will use your new glasses,

    for example: reading, driving, sporting activities or using

    a computer.

    Individuality is the word ZEISS offers a variety of spectacle lens designs that

    incorporate ground-breaking technologies, based on their

    extensive consumer vision research.

    For example, the digital age has seen a rapid growth in the

    use of smartphones, tablets and digital devices, resulting

    in new and excessive demands being placed on our near

    vision. ZEISS has responded to this challenge by modifying

    the near viewing zone of its lenses. All ZEISS progressive

    lenses include Digital Inside Technology within the design

    to ensure the patients near working distance requirement

    is perfectly considered. The result: strain-free and natural

    vision when using digital devices and reading printed media.

    No two faces are the same, and it is important that your

    facial anatomy is considered, to fully benefit from the

    optical performance of the lens. ZEISS progressive lenses

    also feature FaceFit Technology and take into account

    the way you look through the spectacle frame, and how

    the frame sits on the nose and ears. The result: progressive

    lenses tailored to the individuals facial parameters,

    that provide optimum viewing performance and increased

    frame choice for the wearer.

    New ZEISS DriveSafe Lenses respond to the visual

    challenges faced by drivers. This everyday lens design is

    optimised for driving, and significantly reduces perceived

    glare by up to 64%, to improve visual performance and

    confidence for drivers - particularly in low light conditions.

    The new ZEISS driving lens has been hugely embraced

    by consumers everywhere and recently received special

    recognition at the 2016 Optician Awards winning

    Lens Product of the Year - one of the highest accolades

    available within the optical profession.

    Whatever lens type you require, ZEISS individualised

    spectacle lenses have a unique distribution of prescription

    power, harmonised over the entire lens surface - allowing

    sharper, clearer and more relaxed vision.

    What makes ZEISS lenses unique?In recent market research, 7 out of 10 spectacle wearers

    expressed a strong interest in scratch resistant and durable

    lenses to overcome the challenges that daily life presents.

    Lens coatings transform standard plastic lenses into

    everyday masterpieces. They make them scratch resistant,

    dirt-repellent and easier to clean; benefits that make anti-

    reflection coatings with multi-performance properties

    an essential addition to spectacle lenses.

    At Leightons, we have chosen ZEISS DuraVision Platinum

    as the anti-reflective coating to equip your lenses with

    the best protection possible. ZEISS DuraVision Platinum

    features a unique coating technology comprising: anti-

    reflective, anti-static, water-repellent and superior hard coat

    components. These inherent properties help provide crystal

    clear, better vision, with the reduction of annoying surface

    reflections; and ensure your lenses are easier to clean and

    stay cleaner for longer. But most importantly, they are

    the first ZEISS plastic spectacle lenses with anti-reflective

    coating to have the same, or even better, surface hardness

    than comparable glass lenses.

    Everyone is unique - and at Leightons the lenses we

    provide are as individual as your unique DNA. Experience

    personalised eye care for the first time - and let us help you

    find the perfect personal ZEISS lens solution for the first time.

    A t Leightons, we believe in doing things better. Our aim is to provide you with the best patient care and help you protect your vision and hearing throughout your life - every step of the way. In order to do this,

    we choose our partners and the companies we work with very

    carefully, as it is important that they share the same values to

    support our desire for excellence.

    ZEISS is one of our longstanding and valued partners, as we

    share common values for excellence, continuous improvement

    and exceptional customer care, along with a passion to offer

    the best vision possible to everyone.

    ADVERTORIAL

    LEIGHTONS | talking points 15

    ZEISS DriveSafe Lenses Carl Zeiss Vision International

    Lens Product of the Year

    WINNER

    For further details please contact your local branch of Leightons to arrange a no obligation

    consultation on the visual benefits of DriveSafe Lenses by ZEISS.

  • FREEPHONE 0800 40 20 20www.leightons.co.uk

    BRANCHES

    ADDLESTONE

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    ANDOVER

    BASINGSTOKE

    CAMBERLEYCHANDLERS FORD

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    FAREHAMFARNHAM

    FLEETHASLEMERE

    HAYWARDS HEATH

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    HOVE (The Eyecare Centre)

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    PUTNEY

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    WOKINGHAM

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    FREE HEARING ASSESSMENTGood hearing starts with regular hearing health checks

    TO SEE. TO HEAR. TO LIVE

    Peace of mind included

    At Leightons, our care doesnt stop the minute you

    walk out the door. Were here 6 days a week, 52 weeks

    of the year, so if you need some advice, or you want to

    talk something over, were always here to listen.

    For total peace of mind, we provide a 30-day 100%

    money back guarantee, all our next generation digital

    hearing aids come with a 5 year warranty and 3 years

    of free batteries.

    But more than this, our specialists are with you every

    step of the way. Doing what they do best to help you

    to live life to the full.