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LEGISLATION AND ETHICS IN THE TRAVEL AND TOURISM SECTOR Introduction & Regulatory framework:

LEGISLATION AND ETHICS IN THE TRAVEL AND TOURISM SECTOR Introduction & Regulatory framework:

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Legislation & Ethics Since we have discussed a bit of detail with regards to Legislation. Q1 – Where is legislation made. Q2 – if someone else is making Law how is this a democratic republic? Q3 – Legislation is a type of law. What is the law called.

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Page 1: LEGISLATION AND ETHICS IN THE TRAVEL AND TOURISM SECTOR Introduction & Regulatory framework:

LEGISLATION AND ETHICS IN THE TRAVEL AND TOURISM SECTORIntroduction & Regulatory framework:

Page 2: LEGISLATION AND ETHICS IN THE TRAVEL AND TOURISM SECTOR Introduction & Regulatory framework:

Legislation & Ethics what the Unit tries to discuss1. Understand the legal and regulatory framework

in the travel and tourism sector.

2 Understand legislation and regulations relating to health, safety and security in the travel and

tourism sector

3 Understand consumer protection legislation in relation to the travel and tourism sector

4 Understand the role of business ethics in the travel and tourism sector.

Page 3: LEGISLATION AND ETHICS IN THE TRAVEL AND TOURISM SECTOR Introduction & Regulatory framework:

Legislation & Ethics Since we have discussed a bit of

detail with regards to Legislation.

Q1 – Where is legislation made. Q2 – if someone else is making

Law how is this a democratic republic?

Q3 – Legislation is a type of law. What is the law called.

Page 4: LEGISLATION AND ETHICS IN THE TRAVEL AND TOURISM SECTOR Introduction & Regulatory framework:

Legislation http://www.parliament.lk/files/pdf/constitution.pdf Extracts. from our constitution

Page 5: LEGISLATION AND ETHICS IN THE TRAVEL AND TOURISM SECTOR Introduction & Regulatory framework:

Legislation http://www.parliament.lk/files/pdf/constitution.pdf Extracts. from our constitution

Page 6: LEGISLATION AND ETHICS IN THE TRAVEL AND TOURISM SECTOR Introduction & Regulatory framework:

Legislation http://www.parliament.lk/files/pdf/constitution.pdf Extracts. from our constitution

THE CONSTITUTION OF THE DEMOCRATIC SOCIALIST REPUBLIC OF SRI LANKA   1. The State , 2. Unitary State , 3. Sovereignty of the People , 4. Exercise of Sovereignty , 5. Territory of the Republic 6. The National Flag , 7. The National Anthem , 8. The National Day , 11. Freedom from torture , 12. Right to equality, 13. Freedom from arbitrary arrest, detention and punishment, and prohibition of retro active penal legislation 14. Freedom of Speech, assembly, association, movement, &c. , 15. Restrictions on fundamental Rights 16. Existing written law and unwritten law to continue in force , 17. Remedy for the infringement of fundamental rights by executive action 18. Official Language , 19. National Languages , 20. Use of National Languages in Parliament and local authorities 21. Medium of instruction , 22. Language of administration , 23. Language of Legislation, 24. Language of the Courts 25. Provisions for adequate facilities for use of languages provided for in this chapter , 25A. Provision of any law inconsistent with this Chapter deemed to be released 26. Citizenship of Sri Lanka , 7. Directive Principles of State Policy, 28. Fundamental duties , 29. Principles of State Policy and fundamental duties not justiciable  30. The President of the Republic , 31. The election and the term of office of the President , 32. Assumption of Office , 33. Powers and functions of the President 34. Grant of pardon , 35. Immunity of President from suit , 36. Salary and Pension , 37. Exercise, performance and discharge of powers, duties and functions of the President by the Prime Minister 38. Vacation of office by President ,39. Determination by the Supreme Court that the President was not duly elected or the election of the President was void 40. Vacation of office by President and election of succeeding President ,41. President's Staff , 42. Responsibility of the President , 43. Cabinet of Ministers 44. Ministers of Cabinet and their subjects and functions ,45. Ministers who are not members of the Cabinet and their Ministries, subjects and functions 46. Deputy Ministers , 47. Tenure of office of the Prime Minister, Ministers and Deputy Ministers, 48. Cabinet of Ministers after dissolution of Parliament 49. Dissolution of Cabinet of Ministers , 50. Acting Minister and Acting Deputy Minister ,51. Secretary to Cabinet of Ministers ,52. Secretaries to Ministries 53. Official oath or affirmation ,54. Appointment by the President , 55. The Public Service , 56. Public Services Commission ,57. Committees of Public Service Commission 58. Delegation by Public service Commission or any Committee thereof , 59. Power of Cabinet of Ministers to alter, vary, or rescind appointments &c. 60. Interference with Public Service Commission &c. an offence , 61. Official oath or affirmation ,  62. Parliament ,63. Official oath or affirmation 64. Speaker, Deputy Speaker and Deputy Chairman of Committees , 65. Secretary General of Parliament ,66. Vacation of seats 67. Privileges, immunities and powers of Parliament and Members , 68. Allowances of Members ,69. Power of Parliament to act notwithstanding vacancies , 70. Sessions of Parliament , 71. Adjournment ,72. Voting ,73. Quorum ,74. Standing Orders 75. Legislative power ,76. Delegation of legislative power ,77. Duties of Attorney-General in regard to published Bills ,78. Publication of Bills and passing of Bills and resolutions ,79. Certificate of Speaker 80. When Bill becomes law ,81. Expulsion of Members and imposition of civic disability , 82. Amendment or repeal of the Constitution must be express 83. Approval of certain Bills at a Referendum , 84. Bills inconsistent with the Constitution , 85. Submission of Bills to People by Referendum , 86. Submission of matters of national importance to People by Referendum 87. Parliament to provide for procedure , 88. Right to be an elector , 89. Disqualification to be an elector ,90. Qualification for election as Member of Parliament ,91. Disqualification for election as Member of Parliament 92. Disqualification for election as President ,93. Election to be free, equal and secret ,94. Election of the President , ,95. Delimitation Commission ,96. Electoral districts 97. Proclamation of names &c. of electoral districts , 98. Number of Members to be returned by the several electoral districts and their appointment among such electoral districts 99. Proportional Representation ,99A. Election of Members of Parliament on the basis of the total number of votes polled at a General Election ,100. Penalty for sitting and voting in Parliament when disqualified 101. Parliament may make provision in respect of elections ,102. Public officer or an officer of a public corporation not to function during period of election 103. Commissioner of Elections ,104. Powers, duties and functions of Commissioner of Elections , 105. Establishment of Courts, &c. 106. Public sittings , 107. Appointment and removal of Judges of the Supreme Court and Court of Appeal ,108. The salaries of the Judges of the Supreme Court and of the Court of Appeal 109. Acting Appointments ,110. Performance or discharge of other duties or functions by judges ,111. Appointment, removal and disciplinary control of Judges of the High Court 111A. Commissioners of the High Court ,112. The Judicial Service Commission ,113. Secretary to the Commission ,113A. Fiscal for the whole island 114. Appointment of other judicial officers ,115. Interference with Judicial Service Commission an offence ,116. Interference with judiciary an offence 117. Immunity of members of the Commission ,  118. General jurisdiction of Supreme Courts 119. Constitution of Supreme Court120. Constitutional jurisdiction of the Supreme Court 121. Ordinary exercise of constitutional jurisdiction in respect of Bills 122. Special exercise of constitutional jurisdiction in respect of urgent Bills 123. Determination of Supreme Court in respect of Bills 124. Validity of Bills and legislative process not to be questioned 125. Constitutional jurisdiction in the interpretation of the Constitution 126. Fundamental rights jurisdiction and its exercise 127. Appellate Jurisdiction 128. Right of appeal 129. Consultative jurisdiction 130. Jurisdiction in election and referendum petitions 131. Jurisdiction in respect of the breaches of Parliamentary privileges 132. Sitting of the Supreme Court 133. Appointment of ad hoc Judges 134. Right to be heard by the Supreme Court 135. Registry of the Supreme Court and office of Registrar 136. Rules of the Supreme Court 137. The Court of Appeal 138. Jurisdiction of the Court of Appeal 139. Powers in appeal 140. Power to issue writs, other than writs of habeas corpus 141. Power to issue writs of habeas corpus 142. Power to bring up and remove prisoners 143. Power to grant injunctions 144. Parliamentary election petitions 145. Inspection of records 146. Sittings of the Court of Appeal 147. Registry of the Court of Appeal and office of Registrar   Chapter XVII – Finance

(Article 148 to Article 154) 148. Control of Parliament over public finance 149. Consolidated Fund 150. Withdrawals of sums from Consolidated Fund 151. Contingencies Fund 152. Special Provisions as to Bills affecting public revenue 153. Auditor General 154. Duties and functions of Auditor-General   Chapter XVIIA

(Article 154A to Article 154T)

154A. Establishment of Provincial Councils 154B. Governor 154C. Exercise of executive powers by the Governor 154D. Membership of Provincial council 154E. Term of Office 154F. Board of Ministers 154G. Statutes of Provincial Councils 154H. Assent 154J. Public Security 154K. Failure to comply with directions 154L. Failure of administrative machinery 154M. Parliament to confer powers of Provincial Council to President 154N. Financial instability 154P. High Court 154Q. Functions, powers, election &c. of Provincial Councils 154R. Finance Commission 154S. Special provision enabling Provincial Councils not to exercise powers under this Chapter 154T. Transitional measures   Chapter XVIII - Public Security

(Article 155) 155. Public Security   Chapter XIX - The Parliamentary Commissioner for Administration

(Article 156) 156. Parliamentary Commissioner for Administration   Chapter XX – General

(Article 157 to Article 159) 157. International Treaties and Agreements 157A. Prohibition against violation of territorial integrity of Sri Lanka 158. Delegation 159. Deputy Speaker to act for Speaker   Chapter XXI - Transitional Provisions

(Article 160 to Article 169A) 160. First President 161. First Parliament 162. Application of certain provisions 163. Judges of Supreme Court and High Court to cease to hold office 164. Continuation in office of Judges, public officers and others 165. Oath or affirmation to be taken or made by public officers and others 166. Powers, privileges, immunities and rights of the Republic 167. Rights, duties and obligations of the Republic 168. Past operation of laws, previous acts, offences, and pending actions, &c. 169. Provisions relating to judiciary 169A. Provision relating to Queen’s Counsel and Senior Attorneys-at-Law   Chapter XXII – Interpretation

(Article 170) 170. Interpretation   Chapter XXIII – Repeal

(Article 171) 171. Repeal   Chapter XXIV - Promulgation of the Constitution

(Article 172) 172. Promulgation of the Constitution  

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The Judicary stablishment of Courts, &c.105. (1) Subject to the provisions of the

Constitution, the institutions for the administration of justice which protect, vindicate and enforce the rights of the People shall be -

(a) the Supreme Court of the Republic of Sri Lanka,

(b) the Court of Appeal of the Republic of Sri Lanka,

(c) the High Court of the Republic of Sri Lanka and such other Courts of First Instance, tribunals or such institutions as Parliament may from time to time ordain and establish.

Page 8: LEGISLATION AND ETHICS IN THE TRAVEL AND TOURISM SECTOR Introduction & Regulatory framework:

CHAPTER X of the constitution - THE LEGISLATURE – or the Parliament There shall be a Parliament which shall consist of two hundred and

twenty-five Members elected in accordance with the provisions of the Constitution.]

Voting. 72. (1) Save as otherwise provided in the Constitution any question

proposed for decision by Parliament shall be decided by the majority of votes of the Members present and voting

Legislative power. 75. Parliament shall have power to make laws, including laws having

retrospective effect and repealing or amending any provision of the Constitution, or adding any provision to the Constitution:

Provided that Parliament shall not make any law— (a) suspending the operation of the Constitution or any part thereof,

or (b) repealing the Constitution as a whole unless such law also enacts

a new Constitution to replace it.

Page 9: LEGISLATION AND ETHICS IN THE TRAVEL AND TOURISM SECTOR Introduction & Regulatory framework:

CHAPTER X of the constitution - THE LEGISLATURE – or the Parliament Certificate of Speaker. 79. The Speaker shall endorse on every Bill passed by

Parliament a certificate in the following form :- “This Bill (here state the short title of the Bill) has been

duly passed by Parliament.” Such certificate may also state the majority by which

such Bill was passed :

When Bill becomes law. 80. (1) Subject to the provisions of paragraph (2) of this

Article, a Bill passed by Parliament shall become law when the certificate of the Speaker is endorsed thereon.

Page 10: LEGISLATION AND ETHICS IN THE TRAVEL AND TOURISM SECTOR Introduction & Regulatory framework:

Today's content Regulatory framework: bodies International Air Transport

Association (IATA), National institute of occupational

health and safety ( under Ministry of Labour

Page 11: LEGISLATION AND ETHICS IN THE TRAVEL AND TOURISM SECTOR Introduction & Regulatory framework:

International Air Transport Association The International Air Transport

Association (IATA) is the trade association for the world’s airlines, representing some 250 airlines or 84% of total air traffic. We support many areas of aviation activity and help formulate industry policy on critical aviation issues.

Watch Video

Page 12: LEGISLATION AND ETHICS IN THE TRAVEL AND TOURISM SECTOR Introduction & Regulatory framework:

IATAStandards areas relevant to us – passenger Baggage – dimensions/messaging TariffsSchedulingTicketing & ReservationsCodingPassenger Agency & Passenger ServicesTravel InformationPassenger surveyMedicalSecurity & FacilitationDangerous goods

Page 13: LEGISLATION AND ETHICS IN THE TRAVEL AND TOURISM SECTOR Introduction & Regulatory framework:

IATA Tariffs Mileage between destinations -

The official source for flown mileages between all points, the Ticketed Point Mileage (TPM) contains more than 50,000 city pair mileages and the corresponding codes.

Fare calculationPassenger Air Tariff (PAT) - , PAT

supplies industry and carrier rules and fares information to the airline, agent, and training industry worldwide.

Page 14: LEGISLATION AND ETHICS IN THE TRAVEL AND TOURISM SECTOR Introduction & Regulatory framework:

IATA - Ticketing & ReservationsTravel agents can choose to Join IATA or not. Advantages include being able to issue tickets. ( otherwise the

TA will need to issue the ticket through another agent, or online which is again another IATA travel agent ).

The IATA provides a lot of support to the various member companies, including training, consulting, and accrediting of travel agencies.

An accreditation from IATA gives travel agents a Travel Industry Designator code which then allows agents to book across tourism groups and other industry companies. When booking international travel, that designation gives foreign companies a level playing field. All participating companies will recognize each other and sales of products will be identified properly.

Page 15: LEGISLATION AND ETHICS IN THE TRAVEL AND TOURISM SECTOR Introduction & Regulatory framework:

IATA - Ticketing & Reservations

Page 16: LEGISLATION AND ETHICS IN THE TRAVEL AND TOURISM SECTOR Introduction & Regulatory framework:

IATA - Ticketing & Reservations

Interline Message Procedures – AIRMP codesCTCH – Home ContactCTCM – Contact MobileTKTL – Ticketing Time limitARR – Arrival AirportDEP – Departure AirportBBML – baby MealMOML – Moslem Meal. NSSW – No Smoking Window SeatRQST – Seat RequestARNK – Arrival Not knownTKTD – Ticketed.

Page 17: LEGISLATION AND ETHICS IN THE TRAVEL AND TOURISM SECTOR Introduction & Regulatory framework:

IATA - coding City Code Directory (CCD)CMB , BKK , SIN , KUL , MAA, DEL, DXB , AUH, PAR,

LHR,LGW,JFK, LAX,SFO,HKG,Airline Code Directoryhttp://www.iata.org/publications/Pages/code-search.aspx

Page 18: LEGISLATION AND ETHICS IN THE TRAVEL AND TOURISM SECTOR Introduction & Regulatory framework:

IATA Travel InformationTravel Information Manual (TIM)Timatic – ( electronic version at

http://www.timaticweb2.com/) The TIM is a must for all who are involved in the

travel industry. This unique manual details rules and regulations for every nationality going to every country worldwide on subjects such as

Passport requirements and recommendations

Visa requirements and recommendations

Page 19: LEGISLATION AND ETHICS IN THE TRAVEL AND TOURISM SECTOR Introduction & Regulatory framework:

IATA Travel InformationHealth requirements and

recommendationsAirport tax to be paid by the traveler at

either departure or arrival airportCustoms regulations relating to

import/export of goods and small pets by a passenger

Currency regulations relating to import and export by a passenger

Latest News on key regulation changesIATA Travel Centres – none in SL.

Page 20: LEGISLATION AND ETHICS IN THE TRAVEL AND TOURISM SECTOR Introduction & Regulatory framework:

National institute of occupational health and safetyServices - Environmental Monitoring Air Quality Monitoring – Using the Equipment Flu Gas

Analyzer Meter Industrial Dust Level Monitoring – Using the Equipment Dust

Pumps Noise Level Monitoring - Using the equipment sound level

meter Thermal Environment Monitoring - Using the WBGT indexMedical Examinations Audiometric Test Blood Analysis Fitness to Work Assessment Lung Function Testing Vision Testing

Page 21: LEGISLATION AND ETHICS IN THE TRAVEL AND TOURISM SECTOR Introduction & Regulatory framework:

National institute of occupational health and safety