Legal Process Outsourcing Company

Embed Size (px)

Citation preview

  • 8/12/2019 Legal Process Outsourcing Company

    1/41

  • 8/12/2019 Legal Process Outsourcing Company

    2/41

    Contents

    Value Addition

    About us

    Vision, Mission & Value Proposition

    Our Approach

    Organization Structure

    Management and Team

    Product & Services

    LPO lo! Chart

    Our Technolog"

    #ualit" Practices

    $eliver" Centre

    %e" Metrics

    $ata Securit", Conidentialit" and Privac"

    Aeren Capabilities

    Transition Approach b" A'(')

    Size & inancial Stabilit"

    Our acilit" and *T *nrastructure

    Our +ead #uarter cum $eliver" Centre

    Our Advantage

    Credentials

    Membership

    Case Studies

    List o %e" Clients

    Vie! o our acilities

    2

  • 8/12/2019 Legal Process Outsourcing Company

    3/41

    our

    Virtual Legal

    $epartment

    *n *ndia

    3

  • 8/12/2019 Legal Process Outsourcing Company

    4/41

    '-ecutive Summar"

    Value Addition Process b" Aeren

    Aeren adds value through.

    P(OC'SS

    Defining, & Designing

    Continuous Improvement in Process and Quality through R &D and Innovation through R &

    D and Innovation

    P'OPL'

    Best People Talent

    Lo !ttrition Rate

    Continuous Training and "ducation

    $OMA*) %)O/L'$0','1P'(T*S' and '1P'('*')C'

    T'C+)OLO0

    Developing Innovative Tools and !pplication

    #n Line Trac$ing and Reporting %ystem

    $ATA S'C2(*T

    "ncrypted Data

    ireall

    Bac$ 'p

    !nti (irus

    Physical %ecurity

    Policies

    4

  • 8/12/2019 Legal Process Outsourcing Company

    5/41

    CAP*TAL

    !dditional Investment in Infrastructure and Technology

    %cala)ility #f #perations

    '1P'(*')C' O S'(V*)0 O(T2)' 344 COMPA)*'S

    5

  • 8/12/2019 Legal Process Outsourcing Company

    6/41

    About us

    *e are India+s Boutiue Legal #utsourcing %ervice Provider that provides a totalintegrated LP# %olutions, as 5One Stop Shop6in India and Internationally since -../

    0eaduartered in Chandigarh, 1/. miles from 2e Delhi 3Capital of India4 toards 2orth5Chandigarh has )een declared as6India+s most preferred IT destination7 7Source.)ASSCOM 8 AT%'A()' and 0artner9:

    *e have )een defining, designing and delivering a ro)ust, scala)le and cost efficientvalue added Legal Process #utsourcing %olutions since year ;44

  • 8/12/2019 Legal Process Outsourcing Company

    7/41

    Vision, Mission & Value Proposition

    (I%I#2A5To Transorm 'nd to 'nd Legal Outsourcing Services6:

    I%%I#2A To deliver long term )enefits and measura)le value to our customers )yleveraging our.

    ?est people talent

    $omain @no!ledge & e-pertise

    Tenets o >ualit" and innovation

    Sel sustaining processes rame!or@

    Cutting edge technolog"

    (!L'"A #ur value proposition is to ensure ma:imum value creation )y delivering$omain '-pertise at reduced cost on time !ith improved eiciencies and usingstate o the art technolog" platorm and tools:

    *e deliver value for money through our proven fle:i)le and transparent delivery and

    engagement model5 *e )elieve in )uilding long term relationship and long8lasting strategic

    partnership5 *e have sufficient e:perience and e:pertise needed to help enterprises in

    transforming their )usiness5 *e deliver technology ena)led recovery solutions to our

    clients5

    :

    7

  • 8/12/2019 Legal Process Outsourcing Company

    8/41

    Our Approach

    : Cost reduction through enhancement o productivit", innovation, cutting

    edge technolog" and best practices

    ;: +ire best talents rom respective industr" and its development through

    continuous education and training program

    B: +ighest standard o >ualit" to ensure deect ree services

    : 'nhancement o total perormance through ongoing technolog"

    transormation, process reDengineering and continuous process improvement

    3: le-ible and transparent deliver" and engagement model

  • 8/12/2019 Legal Process Outsourcing Company

    9/41

    O(0A)*FAT*O) ST(2CT2('

    0OV'()A)C' MO$'L

    or each client, there ill )e a separate steering committee5 The %teering Committee shall )e comprised of four mem)ers, to form client+s side

    & to from the organiation5

    'nder the steering committee, there ill )e five operational committees, consisting

    - mem)ers in each operational Committees 3functions4 from the steeringcommittee, #ne from client side and other from the organiation8

    0R & !dmin Committee

    acility anagement Committee

    Production Committee

    !ccounts, inance, Ta: & legal Committee

    IT Infrastructure anagement Committee

    %teering Committee ill meet at least once in a month to revie the operation

    Committee & formulate Policies & %trategies5

    #perational committee ill meet as per the reuirements i5e5 Daily )asis, *ee$ly

    Basis & for monthly )asis etc5

    ST(AT'0*C ?2S*)'SS 2)*TS

    (5P 3BP# ? !ccounts & inance4

    (5P 3BP# ? LP#4

    (5P 3BP# ? %taffing %olution #utsourcing4

    (5P 3BP# ?De)t Collection anagement4

    ('S'A(C+ A)$ *))OVAT*O) $'PA(TM')T

    Process Improvement

    2e Tools

    S2PPO(T 2)CT*O)S

    (5P 30RD & !dmin4

    (5P 3%ales & ar$eting4

    (5P 3 !ccounts, inance, Ta: & Legal4

    *T $'PA(TM')T

    IT Infrastructure anagement

    Data %ecurity

    9

  • 8/12/2019 Legal Process Outsourcing Company

    10/41

    Customied !pplication and Tools

    LPOD ST(AT'0*C ?2S*)'SS 2)*T

    10

    CompliancesContract and

    Document

    management

    IPs

    ManagementTransaction

    Services

    V.P (Legal Process Outsource)

    PRO!CT M"#"$!R (%unction &ise)

    ConsultantsConsultants

    Team Leader

    Consultants

    Team Leader

    Consultants

    Team Leader

    Consultants

    Team Leader

    Consultants

    Team Leader

    Manger

    'ualit

    Manger

    Complaints

    andling

    Legal

    Researc* +

    Litigation

    Support

    Team Leader

  • 8/12/2019 Legal Process Outsourcing Company

    11/41

    MA)A0'M')T & T'AM

    *e have a team of more 4 Proessionals 3em)ers and Partners4 comprised of I,!ttorneys9Layers , Indian CP! and Business anagement @raduates5

    #ur team possesses high level of legal e:pertise5 They maintain high level of professionalethics and fair practices5 They are highly e:perienced and ualified la and accountsgraduate having strong technical $noledge, professional s$ills, personal s$ills andcapa)ilities5 They adhere to the highest standard of e:cellence and professionalism5 Theyare trained in the latest practices, technologies and continuing educational programs5 #vera period of time, *e have developed the necessary s$ills to operate effectively in thissensitive and specialist area5 #ur emphasis is on continuing training and educationprograms and technology so that *e are a)le to offer e:ceptionally high levels of serviceat lo rates5

    #ur layers are mem)ers of all Bar !ssociations in India5 #ur layers have representedvarious multinational foreign corporations, large domestic corporate houses and financialinstitutions to small and medium )usiness5

    *e have the loest rate of attrition 1-;5 #ver ; of our people are ith us since)eginning5

    (AMA) A00A(/ALThe C"# & ounderof the Company is an eminent Chartered !ccountant 3CP!4 ith ane:perience of more than -. years to his credit5 0is CP! firm 6!ggaral Raman &

    !ssociates7 has )een rendering commenda)le services in the domains of !ssurances,!ccountancy, Ta:ation, Corporate recoveries, Regulatory & !dvisory services since itsesta)lishment in 1EFF, and has )een handling multi8dimensional !ssignments for morethen >. leading ulti 2ational Corporations 32C4 ith li$es of "merson "lectric 3'%!43fortune >.. Company4, Quar$ 3'%!4, Patni computer 3'%!4, 0eron "vidence 3'G4,eritech %oftare 3Hapan4, %oshacom International 3Canada4 and many more figuring inits client )ouuet, )esides over 1.. Indian corporate entities engaged in a ide spectrumof )usiness activities ranging from %teel, PoIDRr, Infrastructure Development to %oftareDevelopment9IT ena)led %ervices5

    0e is a mem)er of 6The Institute of Chartered !ccountants of India7 3a %tatutory Body

    esta)lished under the 6The Chartered !ccountants !ct, 1E=E 3!ct 2o5 (II of 1E=E44and has )een empanelled ith the 6#ffice of #fficial Liuidator7 attached ith the 0ighCourt of PunJa), 0aryana and Chandigarh5 0e is also empanelled as an !uditor forconducting %pecial !udits approved )y the Ta: !uthorities and has )een nominated to the6Regional Direct Ta:es !dvisory Council75 Besides this, he is also a mem)er of 6TheInstitute of Internal !uditors7, Inc5, lorida, '%!, 6International iscal !ssociation72etherlands and 6P0D Cham)ers of Commerce & Industry7, Confederation of IndianIndustries5

    A(2) PALL*,!run is Professionally Qualified La! 0raduate from one of the leading La %chool inIndia5 0e has more than -> years of e:perience to his credit in handling comple: legal

    11

  • 8/12/2019 Legal Process Outsourcing Company

    12/41

    issues in the field of )usiness la, litigations, !lternate Dispute Resolution, Civil & Criminalatters5

    (aG %umar (athore! graduate of IndiaKs top8ran$ed La! School,r5 Rathore has more than ->yrs":perience & is specialist in the field of Copyrights and Trademar$s, Corporate La,

    Contracts anagement, Ban$ing, Retail, Discovery9"vidence, "mployment La, amilyLa, 0ealth La, Litigation etc5 0e as appointed one of the %enior Legal !dvisor )y ofthe %tate 3Province4 of India to represent )efore all forums of Judiciary5

    A)A)$ C++*??A(!nand has more than -. years of e:perience in Legal ield and is la! graduatefrom one of theleading la school in India5 In the last -. years, he has successfully on several Land ar$ Casesand is e:pert in Corporate La, Contract La, Litigation and erger and !cuisition5

    S*PM 02PTA

    %he is la! graduate and Compan" Secretar"from India Top La %chool5 %he has morethan 1< years of e:perience in Corporate La, IPs, regulatory Compliances, ContractDrafting, and Corporate %ecretarial Practices etc:

    )''LAM2eelam is a la! graduateith more than < years of legal e:perience5 %he I% "P"RT inBan$ing and inance, Contract anagement, Real "state, litigation etc

    (O+A)2i$hil is professionally ualified la! graduatefrom on of the leading la school in Indiaith more than > years of legal e:perience5 0e has handled successfully several comple:De)t Recovery Cases ith high success rate5

    V*%(AM2i$hil is professionally ualified la! graduatefrom on of the leading la school in Indiaith more than < years of legal e:perience in Litigation and Corporate La5

    SA)HA A00A(/AL%anJay is professionally ualified India CP! ith e:tensive e:perience in !ccountsinance and !udit5 0e has more than -. years of e:perience to his credit

    A(T*!rti is post graduate and 0R Professional from orld+s top and India+s one of the top >,anagement %chool ? I Calcutta5 %he has more than 1. years of e:perience inrecruitment, training and 0uman Resources Development5

    12

  • 8/12/2019 Legal Process Outsourcing Company

    13/41

    Product & Services

    A'(')provides high uality and lo cost LP# %ervices to International companies, la

    firms, attorneys, pu)lishers & legal research agencies

    *e act as a One Stop Shopstarting from 0igh8end 0igh8uality Gnoledge8)ased

    services such as Legal Research & !nalysis, Drafting of Complaints, otions, Legal Briefs

    & emoranda, Discovery & Revie of Documents, !ppeals, %ummaries of *itness

    %tatements, and any other Litigation Papers, as ell as the creation of print, videotape,

    and animation e:hi)its for Trial, Corporate Due Diligence for ergers and !cuisitions, IP

    %ervices and Transfer Pricing A)$ ending ith Loer8end support services such as

    Document anagement %ervices, Paralegal %ervices etc5

    A'(') fully understands the needs of the client )y or$ing in tandem ith them )efore it

    start or$ing: A'(') team is provided ith rigorous training to give efficient,

    standardied, high uality & technology driven or$flo according to its client+s needs5

    A'(') LPOteam or$ as virtual in folloing L"@!L areas as e:tension of its client+s teams in economical

    mannerA

    Litigation Support Services

    Legal (esearch & Anal"sis

    'D$iscover" & $ocument (evie!

    $eposition Summaries

    Contract Management

    Legal $rating & Transcription

    $ocument Management

    *P Services

    Corporate $ue $iligence

    Transer Pricing Services

    13

  • 8/12/2019 Legal Process Outsourcing Company

    14/41

    LPO Process lo!chart

    14

    CLI"2T & T0"IR CRITIC!L R"Q'IR""2T%

    TR!2%P#RT # I2#R!TI#2

    CLIENT IN US #'R T"! I2 I2DI!

    %"C'R" 2"T*#RG

    "8!IL

    P0#2" LI2"%

    T#LLR""

    !CC"%% T#I2#R!TI#2 9D#C'"2T%

    ID"2TIPR"(ILI@"DD#C'"2T%

    C#PL"TI#2# PR#H"CT I2

    TAT

    'PL#!D T0"C#PL"T"PR#H"CT REGULAR

    PHONE LINE

  • 8/12/2019 Legal Process Outsourcing Company

    15/41

    'ngagement Model

    Our Technolog"

    !"R"2 employs state of the art technology infrastructure, including a ro)ust L!29*!2

    setup, sophisticated servers ith advanced security softare and applications, real8time

    data )ac$up, dedicated and multiple Internet lines, -=:< access and virtual private

    netor$s that ena)le us to integrate ith client sites5

    In addition to the infrastructure )ac$)one, e have access to glo)al $noledge havingvast li)rary of most of the data)ases & softare that are used )y the industry to provide

    comprehensive LP# solutions5

    #ur attorneys & paralegal team are ell trained & e:perienced on multiple revie

    platforms, including CaseLogisti-, Attene-, %roll, Clear!ell, Concordance, and

    %ummation5 #ur team is proficient ith the use of most litigation support softare,

    includingA

    SOT/A(' $ATA?AS'S

    !ttene:

    %tratify

    Groll

    Ringtail

    Documatri:

    %ummation

    Case (ault

    errill Discovery 2avigator Live 2ote

    Docuity

    e(ie

    CaseLogisti:

    Clearell

    ConcordanceM I

    iConect

    IPR#

    IQ*"%T

    Le:is2e:is

    *estla

    Delphion

    icropat

    @oogle Patents

    2on Patent 3@oogle, I""" etc54

    15

  • 8/12/2019 Legal Process Outsourcing Company

    16/41

    #ualit" Practice

    #ualit" is integral to our operation e-cellence & our #ualit" philosoph" is a tangiblee-pression o one o our core values:

    #ur Litigation %ervices processes are %i: %igma driven ith a high focus on uality toprovide litigation services from inception to closure

    "fficiency and performance metrics are determined )ased on the tools availa)le ithin thechosen revie platform5 ProJect managers revie efficiency and performance on a daily

    )asis and provide reports as reuired )y our clients5

    Quality service starts ith recruiting and training5 A'(')invests in continuing trainingprograms ith e:perienced trainers5 *e meet or e:ceed your standards and )enchmar$sin the course of our training program

    #ur continuous improvement teams apply %i: %igma and I%# concepts to reducingdefects and improving efficiency5 By applying each stage of our continuous improvementprocess in a disciplined manner, e ma$e changes in day8to8day )usiness operations thatalign our processes and systems ith your needs5

    ollo!ing is the accurac" percentage A'(') LPO provides to its clients.

    S'(V*C'('L'VA)T

    *)O(MAT*O)LA)02A0' 0(AMM'( P2)CT2AT*O)

    "8Discovery EE5E; 1..; 1..; 1..;

    Document Revie 1..; 1..; 1..; 1..;

    Deposition

    %ummaries

    1..; 1..; EE5E; EE5E;;

    Contract Revie 1..; 1..; 1..; 1..;Contract Drafting 1..; 1..; 1..; 1..;

    Due Diligence 1..; 1..; 1..; 1..;

    Legal Research 1..; 1..; 1..; 1..;

    Legal Drafting 1..; 1..; EE5E; EE5E;

    Transcription 1..; 1..; EE5E; EE5E;

    IP %ervices 1..; 1..; 1..; 1..;

    16

  • 8/12/2019 Legal Process Outsourcing Company

    17/41

    $eliver" Center

    !eren has only one delivery center that is located in Chandigarh and currently provideservices offsite through that center5 !eren is developing its e:pertise to have glo)aldelivery center don the line5

    17

  • 8/12/2019 Legal Process Outsourcing Company

    18/41

    %e" Metrics

    Quality Delivery

    Timely Delivery

    %atisfaction

    Improvement in Process

    Process "fficiency

    18

  • 8/12/2019 Legal Process Outsourcing Company

    19/41

    $ata Securit", Conidentialit" and Privac"

    /e are *SO ;E44D;443 certiied compan":

    $ata Securit", Conidentialit" and Privac"

    /e have ade>uate ph"sical and nonDph"sical arrangements to protect data securit",

    conidentialit" and privac" 7see belo!9:

    /e agree to implement such ph"sical or non ph"sical arrangements as suggested b" the

    Client, !ith mutual consent, to ensure data securit", conidentialit" or privac" to thesatisaction o the client:

    Ph"sical and /or@ loor Securit"

    Screening o visitorsIemplo"ees b" a securit" guard during entr" and e-it or data storage

    media li@e C$s

    2S? drives and C$s are banned rom !or@Dloor

    $ata Securit"

    Limited data movement :

    All data is bac@ed up regularl" :

    )et!or@ Securit"

    Segmented LA) !ith ire!all protection

    All ports e-cept $)S and SMTP server are disabled or the e-ternal !orld

    PC Securit"

    Access to source documents is restricted to authorized emplo"ee onl"

    )o a- and printing capabilities at the processing site

    PCs used b" processors do not have C$ (OM drives

    PCs used in processing are denied !eb access

    Limited usage o paper in the !or@Dloor

    19

  • 8/12/2019 Legal Process Outsourcing Company

    20/41

  • 8/12/2019 Legal Process Outsourcing Company

    21/41

    ulties & Solutions b" A'(')

    Size & inancial Stabilit"

    Size

    *e have a team of over =. professionals5

    *e on a state of !rt IT acility currently having F.... s ft space ith orld

    class IT infrastructure, e:panda)le to additional F>...sft5

    *e are serving fortune >.. companies li$e 0oogle, ahoo, +P etc:

    inancial Stabilit"

    Promoters have net orth of more than /. millions5

    Investment in IT acility is over '%D < millions5

    (esponses Sheet

    21

  • 8/12/2019 Legal Process Outsourcing Company

    22/41

    Our acilit" & *nrastructure

    Plot size E;: mtrs 7one and hal acres9:

    Total covered area o more than =4444 S>: t: !ith ; basements scalable up to , 34,444 s> t:

    More than 344 Technolog" 'nabled *ntelligent /or@ Stations

    +igh end *:T: and Telecommunication *nrastructure such as Server room, 2PS room,

    )et!or@ & Telecom inrastructure etc:

    /orld class common acilities and amenities li@e Master (eception, Caeteria, 0"m, 0ames,

    Training rooms, Visitor I *ntervie! rooms, Conerence rooms etc:

    *)(AST(2CT2(' *) O2( )'/ AC*L*T AT A 0LA)C'

    Technology "na)led Intelligent

    *or$ %tation

    >.. *or$stations5 %cala)le up to -... or$stations5

    Dedicated Infrastructure andmanpoer ith independentaccess control for InstitutionalClient

    Dedicated modular facility comprised of or$stationsith provision for server and 'P%

    Connectivity @iga)it "thernet, Broad)and Internet, PersonalPhones ith IP as ell as P%T2 calls, !udioConferencing, (ideo Conferencing, (oice ail,Individual (oice, Data and usic Ports, #ptical i)reTermination, - )ps )andidth, Redundant i)re5

    2etor$ Certified Critical 2etor$ Centre ith Cat (I and

    @iga)it "thernet designed and commissioned )yIndustry ":perts 3EE5EE; Relia)ility, %oft PatchPanels and structured ca)ling4

    %ecured 'P% Room #ver provision -2N1 )ased 'P% served Poer!rchitecture designed and commissioned )y Industry":perts 3%erver EE5EE;, *or$stations EE5E>Relia)ility4

    %ecured %erver Room ireall, !uto Bac$up, (ersion Control, Documentanagement, Issue Trac$ing, Calendaring and Timeanagement 3EE5EE; Relia)ility4

    ull ledged IT Department IT 0elp Des$, 2etor$ %ervices, Des$top %ervices5

    Training, Demo and ConferenceRoom

    Training and Conference Rooms ith ulti8ProJections, !udio and (ideo Conference acility

    1..; Poer Bac$ up Cafeteria, Lounge, Indoor and #utdoor @ames,Intervie Room, Covered Par$ing

    odern ire ighting %ystem,0ydrant %ystem, %mo$eDetector, %prin$lers and !larm%ystem

    !ccess Control %ystem

    CCT( Cameras inside andoutside

    -= : < %ecurity

    22

  • 8/12/2019 Legal Process Outsourcing Company

    23/41

    *T *)(AST(2CT2('

    23

    aster Reception

    *aiting !rea on "achloor

    %tate of the !rt!uditorium

    Intervie 9 (isitorsRooms

    0igh "nd TrainingRooms

    Cafeteria & Pantry

    @ymnasium Indoor @ames

    #utdoor @ames

    1..; Poer Bac$ 'p

    aster Reception

    *aiting !rea on "achloor

    %tate of the !rt!uditorium

    Intervie 9 (isitorsRooms

    0igh "nd TrainingRooms

    Cafeteria & Pantry

    @ymnasium Indoor @ames

    #utdoor @ames

    1..; Poer Bac$ 'p

    *or$ %tation

    urniture

    Personal":tension

    *hite Board

    %torage

    Tas$ Light

    usic Port

    2etor$ing

    ":ecutive Ca)in

    ProJect anager Room8cum8eeting Room

    Des$top

    Printer

    Individual (oice & DataPort

    P%T2 Lines

    Provision for 'P% Room

    Provision for %erverRoom

    Independent !ccess

    Control DIDs ? Direct Inard

    Dialing 2um)er

    %hared ConferenceRoom

    ":tension ith onlyIncoming acilities

    %hared InternetConnection

  • 8/12/2019 Legal Process Outsourcing Company

    24/41

    Our +eadD#uarter cum $eliver" Centre

    IDR is headuartered in Chandigarh5 Chandigarh has )een declared as one of the most

    preferred IT destination5 Chandigarh, )eing Tier8III city, ensures loer la)or costs, loer

    real estate costs and reduced %taff attrition rate 3%ourceA Hones Lang La %alle ? Leading

    Real "state anagement Company45 Besides, @artner, a leading @lo)al mar$eting

    research firm, during their recent study, has also recognied Chandigarh as one of the

    most preferred IT locations5 Chandigarh has also got third %lot at the 2!%%C#

    !TG"!R2" study on location Road map for IT8BP# groth5

    Ran$ed 2o5 < in terms of DI 3oreign Direct investment4 in India5

    ":cellent %ocial and Business Infrastructure in India5

    0ighest Per Capital Income in India

    Top IT players li$e Infosys, IB, TC%, D"LL, Quar$, *ipro etc5 are located

    0igh literacy rate of F15E;

    2o5 1 in the country in 0uman Development Inde:5

    2o5 1 in the country in La and #rder Inde:5

    ore than F> "ngineering and Technical colleges in and around Chandigarh

    Large $noledge pool of more than O.,... ualified professionals per annum5

    *ell connected )y !ir, Rail, and Road5

    Temperature ranges from -# to =.o C5

    Cleanest, @reenest and ost Planned City in India5

    #nly ell planned and modern city in India5

    24

  • 8/12/2019 Legal Process Outsourcing Company

    25/41

    Our Advantage

    #ne %top %hop

    Best People Talent

    %u)stantial Cost %avings

    Deep Domain Industry Gnoledge & ":pertise Best8in8Class Process and Quality %ystem

    Cutting "dge Technology

    0ighest Level of %ecurity & Confidentiality easures

    %trategic Location

    %uperior Controls

    %cala)ility of #perations

    %tate of the !rt odular IT acility

    ":perienced anagement

    le:i)le and Transparent Delivery & "ngagement odel

    Ris$ itigation through Ro)ust Ris$ anagement rameor$

    Technology "na)led Business %olutions

    Lo !ttrition Rate through Best Recruitment & Retention %trategies

    Continuous Process Improvement

    Technology & Process Transformation

    Timely Delivery

    Ro)ust Information & %ecurity anagement %ystem

    Delivering the Best R#I

    %ound inancial %ta)ility

    25

  • 8/12/2019 Legal Process Outsourcing Company

    26/41

    Our Credentials

    ortune >.. Company such as ahoo, @oogle, and 0elett Pac$ard have shon confidence andtrust in us and are our $ey clients5

    ore than EF; of our clients are ith us right from the )eginning5

    #ur acility cum Delivery Centre is orth more than '%D >. illions5

    ! large pool of more than =. %pecialists 3comprised of !ttorneys, Indian CP!, etc545

    0olding em)ership of prestigious Institutions such as !ICC, CII, P0D etc5

    I%# -

    26

  • 8/12/2019 Legal Process Outsourcing Company

    27/41

    Membership

    )ame. *nternational Association o Commercial

    Collectors *nc:

    /ebsite. !!!:commercialcollector:com

    )ame. P+$ Chamber o Commerce and *ndustr"

    /ebsite. !!!:phdcci:in

    )ame. Conederation o *ndian *ndustr"

    /ebsite. !!!:cii:in

    )ame. )ational Association o Sot!are and

    Service Companies

    !!!:nasscom:in

    )ame. ?M#( Certiications Private Limited

    /ebsite. !!!:bm>r:com

    27

    http://www.nasscom.in/http://www.nasscom.in/
  • 8/12/2019 Legal Process Outsourcing Company

    28/41

    Case Stud"

    ProGect Assigned

    Client is a leading litigation la firm approached !"R"2 ith RP for revieing numerous

    documents and data of several giga)ytes as part of several litigations for his corporate

    client5

    Client needed large amount of electronic data to )e revieed ith less cost, high security

    and uality in limited time5

    A'(') approach.

    A'(')support team and its proJect managers interacted ith client to assess

    latest developments in the litigations

    %uccessfully e:ecuted in depth analysis )ased on riders and guidelines from the

    client

    *ith the help of softare arranged, organied and uploaded the entire set of

    documents for revie & identified e:tremely relevant and confidential documents5

    %i: %igma methodologies for security etiuette, uality9error control & ensure the

    highest uality or$ ithin given timelines5

    28

    'D$iscover"

  • 8/12/2019 Legal Process Outsourcing Company

    29/41

    ProGect Assigned.

    Client is a leading '% )ased la firm engaged A'(')for Document Revie proJect forinnumera)le documents of litigation trail in a limited time span5

    A'(') approach.

    Immediately after getting instructions from client A'(') assem)led a dedicated and

    trained revie team of attorneys to or$ on documents in secure environment

    irst phase.Depth revie for su) categoriation of documents )y identifying the

    su)stantive issues to hich they related, designated & finally mar$9 tag documents

    Second phase.To levels of revie 3ape: & advanced4 )efore delivering the

    documents to the Client )y intensive QCprocess according to client+s guidelines5

    Delivery of proJect in uic$ Turn !round Time ith high uality & lo cost

    29

    $ocument (evie!

  • 8/12/2019 Legal Process Outsourcing Company

    30/41

    ProGect Assigned.

    Leading '% )ased la firm approached ith multiple proJects of Deposition %ummaries

    relating to an important case in limited time span5

    A'(') approach.

    Immediately after getting the proJect e confirm the desired format for the delivery of

    summaries i5e5 Chart %ummary, Page %ummary, Topic %ummary

    'ploaded the transcripts on secured netor$5

    Team started or$ing on proJect after discussing case )rief in proJect meeting

    A'(')each team mem)er is capa)le of summariing )*-+ ages er hour

    Team has flo of language & prepare summaries ith accurate use of grammar,

    punctuations ithout missing any relevant information li$e dates, time, e:hi)its

    !fter the rigorous uality chec$ the proJect is delivered to client through email in the

    desired file format ith in prescri)ed time limit

    30

    $eposition Summar"

  • 8/12/2019 Legal Process Outsourcing Company

    31/41

    ProGect Assigned.

    Client is glo)al technology company ith several contracts needed to )e drafted, revieed

    and folloed upon5 *or$load came on the in8house team shoulders in this process5

    Company outsourced the or$ for )alance as company as out of time5

    A'(') approach.

    Team of e:perienced and dedicated attorneys as deployed

    Resource allocated to provide ongoing contract revie support to Client

    'ploaded numerous summaries as of *ord ormat ith Technical %upport and

    monitored data security on our internal servers

    Contracts are compared ith each standard templates and detailed instructions of

    the client created flaless process for analysis, e:ecution and negotiating

    guidelines

    Revie of am)iguous9confusing clauses, language etc5 ith proposal for )est

    practice in every $ind of agreement

    rom document pool of multiple pages and over hundred type of agreements e

    summaried them into specific legal terms

    inally e deliver the proJect after all uality parameters in prescri)ed timelines ith

    emos e:plaining the modifications in the contract

    31

    Contract (evie!

  • 8/12/2019 Legal Process Outsourcing Company

    32/41

    ProGect Assigned.

    Practicing attorney in '% anted standard outlined agreements according to particular

    %tate La in '% for his client, ho needs them for a particular )usiness event of his

    company5

    A'(') approach.

    A'(') team ith relevant e:perience started or$ing on agreements as per the

    %tate Las of given %tate )y client

    irst drafts of the agreements ere thoroughly chec$ed )y the team leader

    The final drafts of Contracts then sent to the uality chec$ team for final revie

    )efore delivering them to client

    ProJect is completed hile $eeping the high security parameters ithin the T!T and

    high uality5

    32

    Contract $rating

  • 8/12/2019 Legal Process Outsourcing Company

    33/41

    ProGect Assigned.

    Client is a leading corporation ith operations across the orld5 Client reuires A'(')to

    conduct legal due diligence on documents for urgent )usiness transaction ith a leading

    company5 Client reuired outsourcing firm to understand its )usiness need and provide

    constant support to in8house legal department on e:isting licenses and agreements5

    A'(') approach.

    !"R"2 team lead )y proJect manager started or$ing on proJect after having rapid

    proJect )rief

    *ith an understanding of the client+s needs our team done diligence findings at

    various aspects and issues of )usiness li$e finance, purchase, supply, credit,

    shareholders, minutes of meetings5

    #ur team delivered a full report ithin specified time limit ithout compromising on

    uality, security

    33

    $ue $iligence

  • 8/12/2019 Legal Process Outsourcing Company

    34/41

    ProGect Assigned.

    '% )ased la firm needed a uic$ research hich he can give to a Judge to support

    Personal Hurisdiction as ell as for the e:ecution of Residuary Beuest5

    Client needed specific case las in support of issues relating toA

    Burden of Proof

    Legal ":istence of "ntity

    Hurisdiction in case of rongful delivery of summons

    A'(') approach.

    #n receipt of complete or$ through email, A'(')team discusses it ith ProJect

    anager regarding research uestions

    !fter thoroughly identifying search terms, applica)le la and source of authority to

    )e e:plored, our team start searching online data)ases

    A'(') Team conducts comple: case la, multiple Jurisdiction & statutory research

    on manifold aspects of the issues

    *hile $eeping in mindsu)stance, !pplica)ility of La to Issue, Logical Reasoning,

    Importance of Cited Cases proJect is delivered in the form of emo or draft

    Thorough %hepherdiing of cases and Conclusion (alidation is done5

    ProJect is delivered in couple of hours T!T after uality chec$ and reuired editing

    34

    Legal (esearch

  • 8/12/2019 Legal Process Outsourcing Company

    35/41

    ProGect Assigned.

    Leading la firm in '% hired A'(')for drafting a reply in court for lac$ of Hurisdiction5

    The firm client as leading '% Company having )usiness in many %tates of country5 They

    filed suit for recovery of payment )ut same as disputed on the grounds of personnel

    Jurisdiction5

    A'(') approach.

    !fter getting the full case details from the client A'(')team discussed the matter

    ith the ProJect 0ead

    Team start loo$ing for relevant ederal & %tate Las, relevant case las regarding

    the matter on online data)ases5

    !fter completing the research and discussing it ith ProJect 0ead & Client, team

    started drafting the reply as per guidelines and '% Court reuirements5

    The hole draft of reply in prescri)ed format listing parties, Inde: shoing case

    las, referred ederal or %tate %tatute is precisely revieed )y ProJect 0ead

    The Quality Team of e:perts revie the Legal terms, Cases and %tatute referred in

    the draft )efore delivering the proJect to Client

    ProJect is delivered ithout compromising security & uality in maintained timelines

    in desired format to client

    35

    Legal $rating

  • 8/12/2019 Legal Process Outsourcing Company

    36/41

    ProGect Assigned.

    The full oral Letters, emorandums Calls, Pleadings, %ummaries, edical Reports and

    Court 0earings Transcripts recorded on Dictaphone stored in a compressed format are

    transferred via data communication lines such as email5

    "sta)lishing the criteria for uality revie and the method for its e:ecution reuires

    cautious planning and input5 There are areas that can )e deli)erated independently ithin

    a transcri)ed document5

    A'(') approach.

    The recordings are decompressed using tools saved5

    Revie is done if the audio file or$a)le

    By using special play)ac$ tools that allos minute control over voice play and $ey

    in the commentary using ord8 processing softare the transcri)er+s listen to these

    voice recordings5

    The files done )y transcri)er are more than E>; accurate5

    ile is Quality chec$ed )y Quality Chec$ team at to levels to give EE; accuracy to

    client5

    36

    Transcription

  • 8/12/2019 Legal Process Outsourcing Company

    37/41

    Patent

    ProGect Assigned.

    Client came to us for prior art research and patent drafting proJect as num)er of litigations

    is increasing over the years and out8house patent attorney costs are raising speedily5 In8

    house staff is spending too much time on these activities and )undle of or$ leads to staff

    incompetence5

    A'(') approach.

    !fter finaliing the terms and conditions ith client A'(') finalied service

    agreement

    %oft Copy of *ritten disclosure of the invention is emailed to understand invention

    T" )ased team is prepared on or$flo system and softare

    Prior art %earch )ased on the )ases of discussion ith the client

    !fter Confirmation of complete understanding of the invention and Identifying the

    core and non8core activities, e provided decision on first set of claims to client

    Report of prior art search is prepared ith significant information and related

    Patents & 2on Patents5

    Draft first set of claims indicating specifications of the invention and first set of

    Patent !pplication is prepared on the )ases and revie of claims as per '%PT#

    norms5

    eeting high8volume uality analysis on core activities and meet the deadlines

    Leverage technology to deal ith internal and offshore teams

    37

    *P Services

  • 8/12/2019 Legal Process Outsourcing Company

    38/41

    ProGect Assigned.

    Client is leading and fastest groing softare companies in the orld anted a full fledged

    multi8Jurisdiction trademar$ search for one of its product logo5

    A'(') approach.

    A'(')team of IP e:perts under the supervision of ProJect 0ead as created

    Team as )riefed ith nature of search according to client guidelines to search

    on various Jurisdictions

    *ith focused and directional approach online search is done )y our e:pert team

    $eeping in vie delicacy of matter

    The complete chec$ed search report is handed over to client in prescri)ed timeframe ithall u5

    38

    Trademar@

  • 8/12/2019 Legal Process Outsourcing Company

    39/41

    List o our %e" Clients

    3ahoo43@oogle4 30elett Pac$ard4

    3!sian Paints4

    3Chem)ond Chemicals4

    3Reliance Life

    Insurance4

    3@odreJ & Boycefg5 Co5 Ltd54

    3onster India4

    3Quar$4

    7Orient Ceramics and*ndustries Ltd9:

    70) (eSound9

    7Al ?ogari +oldings9

    3ITP Pu)lishing@roup4

    3(erimatri:4 3Cross)eam %ystemsLtd4

    3@ulf inance43@o"d %tudent

    inancing4

    3In$Jet4

    3Commercial Ban$Qutar4

    39

  • 8/12/2019 Legal Process Outsourcing Company

    40/41

    Vie! o our ne! acilities

    40

  • 8/12/2019 Legal Process Outsourcing Company

    41/41

    AEREN IT SOLUTIONS PVT

    LIMITED

    Registered office: SCO 35, Second !oo", Sec#o" $26, C%&nd'(&"%, Ind'&) 160 019Delivery Center: 14, R&*'+ G&nd%' C%&nd'(&"% Tec%no!o( P&"-, C%&nd'(&"%, Ind'&