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Legal and Ethical Aspects of Emergency
Medical Services
Lesson Goal
• Outline potential ethical dilemmas & provide simple approach to resolving those dilemmas
• Identify & define legal implications of working in EMS
Introduction
• Many laws & ethical principles apply to EMS work http://www.dphhs.mt.gov/ems/
• Be aware of how these issues relate to decisions
Scope of Potential Liability
• Medical errors—8th leading cause of death
• 50,000-100,000 Americans die each year because of medical errors
Scope of Potential Liability
• EMTs operate in unique environment
• Most lawsuits in EMS arise from vehicle accidents
• Root cause of many lawsuits—EMT’s attitude & behavior
Key Areas of EMS Law
• Levels of certification
• Training requirements
• Scope of practice
• Standard of care
• Requirements for certification
• Complaints against providers
• Disciplinary actions
• Legal protection
• Patients’ rights
• Emergency vehicle operations
• Workplace safety
EMT’s Responsibility
• Appropriate, timely, compassionate care
• Reporting of crimes– Child abuse– Elder abuse
• Ethical dilemmas—common
Duty to Act & Standard of Care
• Primary ethical responsibility– Provide appropriate care
• On call• Good Samaritan
• Standard of Care– Clinical & technical standards trained to
perform
Guiding Ethical Principles
• Patients’ autonomy
• Patients’ best interests
• First, do no harm
• Fairness
Ethical Issues
• What is a “good quality of life”?
• Organ donation
Handling Unethical Situations
• Consider your own beliefs
• Promote workplace culture of honesty, integrity, & communication
Negligence
• Ordinary negligence
4 elements• Duty to act• Breach of duty• Causation• Harm
Negligence
• Immunity defense– Good Samaritan laws
• Gross negligence– Always act in good faith
Negligence
• Personal risk management– Be well educated– Be well rested– Know & follow protocols– Maintain skills & knowledge
Attitudes & Communication
• Create a positive impression– Well rested & alert– Professional appearance– Confidence– Empathy– Communication skills
Attitudes & Communication
• Get on patient’s level• Introduce yourself• Explain what you are
doing• Reassure patient• Do not make false
promises• Provide basic comfort• Communicate with
family
Attitudes & Communication
• Smile• Use comforting tone• Avoid extraneous chatter• Be efficient• Say goodbye at end of call
ABANDONMENT
• Terminating care without legal excuse.
• Turning pt. over to lesser qualified personnel
Consent
• Must be obtained
Implied• Limited to Limited to TRUE EMERGENCYTRUE EMERGENCY situations situations
– UnconsciousUnconscious
– DelusionalDelusional
– UnresponsiveUnresponsive
– Physically unable to express consentPhysically unable to express consent
– MinorsMinors
Expressed/actual -Consent must be “informed”Consent must be “informed”
– permission for care of her/himselfpermission for care of her/himself
Refusal
• Competency—legal status
• Decision-making capacity—clinical determination
Refusal
• Ethics– Patient must be informed of meaning &
consequences of refusal– The time informed refusal takes is
worthwhile
Refusal
• Make sure patient understands– Treatment– Risks– Alternatives– Consequences of not being treated
Refusal
• Considerations– Make sure patient understands– Make reasonable attempts to persuade
patient– Make sure decision is not coerced– Document discussion– Know who can refuse on patient’s behalf– Err on side of treatment
Refusal
• Legally– Patients’ rights to self-determination– Assessing decision-making capacity– Patients can refuse some or all
interventions
Refusal
• A3E3P3 Guidelines– 3 As
• Assess• Advise• Avoid
Refusal
• A3E3P3 Guidelines– 3 Es
• Ensure• Explain• Exploit (uncertainty)
Refusal
• A3E3P3 Guidelines– 3 Ps
• Persist• Protocols• Protect
– Refusal signed– Documentation
“Law enforcement on scene on our arrival. Pt. had been unresponsive prior to EMS arrival per Sgt. Ulrickson. On EMS arrival Pt. was awake, agitated and refused assessment, treatment or transport. No injuries noted on visual assessment. Pt. denied injury. Stated he laid down on sidewalk to ‘take a power nap’. Pt. able to move all extremities equally—insisted on standing up. Gait unsteady. Alert to time, place, date. Refusal signed. Pt. advised he could call EMS or seek further medical assistance at any time. Pt. escorted home by friends.”
Living Wills & Advance Directives
• Advance directives
– Living wills
– Durable power of attorney
– DNR orders
Advance Directives in Montana EMS
• Comfort One
• POLST
Scope of Practice Issues
• Definition: procedures, actions, and processes that are permitted for the licensed individual—limited to that which the law allows for education, experience, and competency.
• EMS providers must always act within their scopes of practice
Documentation
• The patient care report (PCR)– Has many purposes– Is a reflection on YOU– Includes written and verbal
Patients’ Rights
Confidentiality & privacy are both legal and ethical issues
Patients’ Rights
• HIPAA
• Policies for release of PCRs
• Superprotection
Patients’ RightsRestraints—When and How
• When patient is physical threat to himself or others.
• Contact medical control, if possible.
• Restrain as little as possible.
• Involve Law Enforcement, if necessary.
Circa 1752
Incident Reports
• Unusual occurrences
• Prevent recurrences– Individuals– System
Future of EMS Law
• Anticipate regulations as profession matureshttp://www.dphhs.mt.gov/ems/
– Reduce potential for litigation• Professional approach• Reduce errors• Maintain training• Team work
Summary
• EMTs act within an ethical & legal context
• Common issues– Certification/licensure– Scope of practice– Consent & refusal– Negligence– Resuscitation decisions
Summary
• Lawsuits– Vehicle collisions– Breech of confidentiality– EMTs’ behavior & attitudes– Personal responsibility & risk reduction
QUESTIONS??