Lecture 1 DOPS Mfg Strategy 20060913

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    PRODUCTION STRATEGY

    DESIGN OF PRODUCTION SYSTEMSTU-22.1113/1115

    Eero Eloranta13.09.2006

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    The elements of a strategy ina networked business

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    Business model elements and underlying factors

    Value offering

    Customer value

    Revenue model

    Network

    Positioning

    Brand

    Scale Markets, culture, laws

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    Networks and positioning -alternative positions for corporate focus

    Mfg SalesAftermkt.

    Distrib.DesignComp.mfg.

    STRATEGIC CHOICES?

    Go upstream ! Go downstream !Go horizontal !

    Go upstream and downstream !

    Mkt. &branding

    Logistics

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    Networks and positioning -Extremes

    Mfg SalesAftermkt.

    Distrib.DesignComp.mfg.

    Two extreme examples:

    Mkt. &branding

    Logistics

    Mfg SalesAftermkt.

    Distrib.DesignComp.mfg.Modus Link (OBM):

    Mkt. &branding

    Logistics

    Mfg SalesAftermkt.

    Distrib.DesignComp.mfg.Virgin (Brander):

    Mkt. &branding

    Logistics

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    Product & service model

    Productplatform

    Core productIntegration

    SystemsSoftare

    Service

    Integration withThe consumers

    Compatibility

    Modularity

    Usability

    Newapplications

    Distribution

    channel,brand

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    Product vs.service production

    Separate serviceand product biz

    Services supportedby product biz

    Own parts productionand assembly

    Componentoutsourcing

    Supplier collaboration,System suppliers

    Service business tosupport product mfg

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    Objectives of production Rule of thumb: cost, quality, delivery

    Longer version: simultaneous achievement ofProductivity (value added/cost, pcs/person, etc.)

    Customer service (e.g. availability, responsiveness)

    Responsiveness (OFLT, OTD)

    Controllability (lead time, program change time, DOS)

    Capital efficiency (DOS, utilisation)

    Flexibility (excess resources)

    Agility (flexible responsiveness)Leverage to high margin and revenue (profit, cost, EBIT)

    Quality (FFR, PPM, yield)

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    Competitive choices according toTreacy and Wiersma (1993)

    Productleadership

    Operational

    excellence

    Customer

    intimacy

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    Moores business life cycle and production

    Source of the illustration; Wikipedia

    Productleadership

    Operationalexcellence

    Customerintimacy

    Availability CostQuality

    Agility

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    The three basic competitive gamesThe three basic competitive games

    Exploration gameEarly market

    Product leadership strategy

    Agility gameTornado, early maturity

    Customer intimacy strategy

    Commodity game

    Mature marketsOperational efficiency strategy

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    Exploration gameExploration game

    Imperative: Ensure reliable delivery in spite of uncertainty intechnology and demand

    Life cycle: Early market

    Strategy: Product leadership

    Business: Any technology push based value domain, or new valuedomains in existing businesses

    Elements: Reliable product delivery in spite of immature products

    Sourcing under uncertainty, purchasing under risk

    Production, sourcing and distribution flexibility

    Key business processes run concurrently

    New product developmet process

    Delivery processOrganic delivery process is a must

    Note: Exploration game is the nightmare of a production professional- yet, pricing is value rather than cost based in this game!

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    Agility gameAgility gameImperative: Create the fastest response E2E MTO / ATO model

    customization incl.

    Life cycle: Tornado, main streamStrategy: Customer intimacy

    Business: Customized products, channel partner promotions, OEMdriven variants

    Elements: Shortest OFLT capability including customized products

    Use & leverage channel visibility with true E2E managementcapability

    Capability to steer volumes and margins on-line

    Customer value thresholds needed

    Note: Strategic intent to gain the reputation of the preferred supplier

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    Commodity gameCommodity game

    Imperative: Extend cost efficiency leadershipLife cycle: Main stream, maturity

    Strategy: Operational efficiency

    Business: Mass distribution, e.g. Asian markets, daily consumables, PC(SOHO, small offices and homes)

    Elements: Low cost, ready-to-use, partner acknowledged products

    Shared planning / risk / revenue sharing btw producer andchannel partners

    Direct distribution from factories to consumers

    Full trucks or at least full pallets to points-of-sale

    Scale matters

    OFLT is not that important, OTD is!Note: Min E2E cost = flawless execution of mass production & mass

    distribution!

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    Production in global economics?

    San Diego, California Fort Worth, Texas

    Camberley, UK

    Bochum, Germany

    Oulu, Finland

    Espoo, Finland

    Tokyo, Japan

    Taipei, TaiwanHong Kong

    Masan, South-Korea

    Tampere, Finland

    Singapore

    Copenhagen, Denmark

    Sydney, Australia

    Salo, Finland

    Melbourne, Florida

    Osaka, JapanDongguan, China

    Beijing, China

    BUSINESSES AND PRODUCTS?

    Global vs. localRamp-ups & ramp downs

    PLANT FOCUS?

    Division by product / technology / geography?

    SUPPLIERS?

    global vs. local

    AFTER MARKETS?

    Reverse logistics

    IT SUPPORT?

    Transaction processing backbone?

    Value adding applications?

    MULTICULTURAL ENVIRONMENT

    Unified vs. regional processes

    Social cultures, business cultures, time zones

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    0.60.811.3

    31.622.22.32.6

    3.43.6

    55.15.3

    9.711.4

    14.818.518.8

    2022.3

    27.5

    0 5 10 15 20 25 30

    1

    Labor cost including social costs (EUR / hour)

    Source: Ari Kurikka, Nokia Networks, 2004 / Brean Murray, 2002

    GermanySwedenFinlandFranceUSAUKIrelandItalyTaiwanKoreaHungaryCzech rep.PolandMexicoMalaysiaEstoniaLatviaLithuaniaSlovak rep.ChinaRussiaRomaniaBulgaria

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    Global structural change:industrial production development

    Source: Technology Industries of Finland 2003 / Consensus Economics, August 2003

    Real change over previous year, %

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    Strategic manufacturing choicesTARGET ATTRIBUTES

    Product technology Mechanics, electronics, software; standardisation

    Sales volumes Per product family, product

    Process technology Scale, flexibility, interchangeability, interconnections

    Capacity Nature, amount, timing, type

    Facilities Size, location, specialisation

    Vertical integration Direction, extent, balance

    Vendors Number, structure, relationships, procedures, sharing

    New products Personal, customised, segmented, modified, std.

    Human resources Selection, compensation, competences, security

    Quality Defect prevention, monitoring, interventionSystems De- / centralisation, autonomy, ambition level

    Organisation Structure, control & rewarding system, staffing

    Source: Hayes & Wheelwright

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    Alternatives for production strategy

    EXTERNALLY NEUTRAL

    Achieve parity withcompetitors

    EXTERNALLY SUPPORTIVE

    Pursue a manufacturingbased competitiveadvantage

    INTERNALLY NEUTRAL

    Minimise manufacturingsnegative potential

    INTERNALLY SUPPORTIVE

    Provide credible support tobusiness strategy

    Source: Hayes & Wheelwright

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    Neutral production strategies

    INTERNALLY NEUTRALMinimise manufacturingsnegative potential

    Role of outside experts dominant Internal, detailed management control

    systems for monitoring

    Reactive mode

    EXTERNALLY NEUTRAL

    Achieve parity withcompetitors

    Industry practice followed Investment horizon covers one

    business cycleCapital investment primary means to

    catch competition

    Source: Hayes & Wheelwright

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    Supportive production strategies

    INTERNALLYSUPPORTIVE

    Provide crediblesupport to businessstrategy

    Investments for consistency with thebusiness strategyManufacturing strategy is formulated

    and pursuedLong term trends and development

    addressed systematically

    EXTERNALLYSUPPORTIVE

    Pursue a manufacturingbased competitiveadvantage

    Anticipate the potential of newmanufacturing practices

    Manufacturing involved in major mktand eng. decisions (& v.v.)

    Long range program to acquirecapabilities in advance of needs

    Source: Hayes & Wheelwright

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    Case Elcoteq SE 1984 LohjaMicroelectronics founded to support LohjaCorporation'selectroluminescent display development production in Lohja 1990 Lohja Microelectronics unitwas incorporated as Elcoteq Oy Ab 1991 Management Buy-Out 1992 Pilot production started in Tallinn, Estonia 1993 AS ElcoteqTallinn established as a legal entity in Estonia

    Printeq-Piirilevyt Oy (Printed Circuit Board production) establ. 1994 Oy JorvasPartners Ab acquired near Helsinki, Finland

    - ABB Industry's electronics assembly factory acquired in Helsinki 1995 New Gunnarla plant in Lohja, Finland started production

    - New Printeq factory started production in Salo, Finland 1996 Jorvasfactory closed

    - Capac ity in Tal linn near ly tr ip led- Phone Repa ir Center s ta rted in Tal linn

    1997 First GSM phone EMS box-build project in EMS ind. with /// inTallinn- E lcoteq Deutsch land GmbH es tabl ished- Expansion of the Tal linn fac to ry- Pilot production in St. Petersburg, Russia- L is ting on the He ls inki Stock Exchange

    1998 Printeq operation was sold- New Techno logy Serv ices Un it was set up- Elcoteq acquired ABB Transmit PCB operations in Vaasa,- Elcoteq acquired KoneElevators electronics ops. in Hyvink- Purchase office was established in Tokyo, Japan- Newplan t was bu il t in Pcs, Hungary- Building of a new plant started in Monterrey, Mexico- Elcoteq & Elektrobitsign co-operation on product and tech. dvlp

    1999 Mexican plant in Monterrey started operation- Purchase o f Dongguanp lant in China- E lc oteq D en mark wa s es tab li she d

    2000 Acq. of Stephan Elektronik berlingen (D), incl. ops. in Ch, Pl- Acquistion on NDP's plant in Pcs, Hungary- Elcoteq Beijing Electronics was established in China- Building of second Elcoteq plant started in Tallinn- Elcoteq decided to build a newplantin Wroclaw, Pl

    2001 Elcoteq divided its business into three BAs: TerminalProducts, Communications Network Equipment andIndustrial Electronics

    - Acquisition of ABB electronics unit in Switzerland- Elcoteq decides to merge Helsinki and Lohja plants- Elcoteq acquires mechanical engineering unit of

    Adtranz. Ch- Elcoteq decided to build new plant in Beijing, China

    2002 Elcoteq and Aspocomp established technologydevelopment company Imbera Electronics Oy- Elcoteq aqcuired three-fourths of the Benefon R&D Center

    into Elcoteq's wholly-owned subsidiary Elcoteq Design Center Oy- Refined strategy wasannounced in August- Elcoteq acquired IBM's 70% ownership of GKI in Cn

    2003 Acquisition of NPI services company NPRC, Inc., USA- Elcoteq aqcuiredMarconi's electronics mfg.Offenburg- Acquisition of 20 percent of ISIS surface mounting- Elcoteq and Cellonenter into cooperation agreement- Elcoteq to acquire the mfg operations of Tellabs, Fin

    2004 Divestment of Industrial Electronics business area- Decision to build a new plant in St. Petersburg, Russia- Elcoteq decided to open mfg operations in Ind, Bra- Elcoteq opened an international office in Zug, Ch- Elcoteq started manufacturing operations in Manaus- Elcoteq acquireda mfg facility from Thomson, Juarez, Mx

    2005 Plant inauguration in Bangalore, India- Geographical Area Europes head office in Budapest- Elcoteq celebrated 10th anniversary of the Gunnarlaplant, Lohja- Elcoteq converted into a European Company (Societas

    Europaea, SE)- Plant inauguration in St. Petersburg, Russia

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    Case Vaisala OyjThe first actual delivery of Vaisala radiosondes to MIT in1936. This radiosonde model was complete with pressure,

    temperature and humidity measurementIn the 1940's prof. Visl established a company calledMittari Oy and manufacturing facilities for radiosondesystemsIn the 1950's a modern manufacturing plant was relocated in Vantaaand radiosondes were tested further

    Radiosonde production at Vaisala in the 1960's.

    The world's first fully transistorized radiosonde, the Vaisalawas introduced to the market in the mid-1960's

    The Vaisala CORA Automatic Sounding System wasintroduced in the early 70s

    The HUMICAP Humidity Sensor was developed in the1970's, when the possibility of combining thin-film technologyand capacitive measurements was studiedThe Vaisala RS80-radiosonde (4th generation), whichutilizes the HUMICAP sensor, was launched in the1980's.

    1995 the sold Vaisala Technologies Inc. (VTI) to Breed Technologies Inc. (silicon capacitive sensors for the car ind.)

    1985 acquired Tycho Technologies Inc. of USA, manufacturer of upper air windprofiler

    2005 the acquired Sigmet Corporation of Westford, Massachusetts, USA (weather radars)2005 acquired CLH Inc. of Minneapolis, Minnesota, USA (airport weather stations)2002 acquired Global Atmospherics Corporation of Tucson, Arizona, USA (lightning detection)2001 acquired the Meteorological Systems Unit of Radian International LLC of USA2000 the Group acquired Jenoptik Impulsphysik GmbH of Germany (airport weather stations, optical sensors)2000 the Group acquired Dimension SA of France (lightning detection, thundersorm forecasting)1999 acquired Handar Inc. of USA (meteorological and hydrological equipment)1999 acquired AIR Inc. of USA (upper air observation systems

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    Case Nortel

    CBC News Online | June 27, 2006

    Nortel Networks, the Canadian telecommunications equipment giant, began its corporate life in1895 making equipment for traditional phone companies in Canada, a few years after Alexander

    Graham Bell invented the telephone. Originally, part of Bell Telephone, it morphed into Northern

    Telecom, and finally Nortel. The company remade itself as an Internet company in the 1990s.

    Major changes began at Nortel when John Roth took office in 1997 as the company's president and

    chief executive officer. He saw that the marketplace of communications was shifting from

    telephone technology to the Internet. The trick was figuring out how to speed up the process of

    getting new products and services into the market so Nortel could keep ahead of the fast-paced

    Web world. In the past, it often took as long as five years to complete a research and development

    project.

    Nortel was dramatically restructured. Forums were created where nominated employess from

    every level gathered to help make the company more in tune with the wireless and optical

    marketplace. Nortel moved to outsourcing much of its production, resulting in the closure of 18 of

    the company's 24 plants.

    Nortel's growth was in part based on acquisitions. It went on frequent buying sprees, often using itsown stock to make acquisitions. In 2000 alone, it bought 11 companies for a total of $19.7 BUSD

    Paris, September 1, 2006 - Alcatel (Paris: CGEP.PA and NYSE: ALA) announced today that it has signed a non-

    binding Memorandum of Understanding with Nortel to acquire its UMTS radio access business (UTRAN) andrelated assets for USD 320 million. This is a key step in Alcatel's strategy to further strengthen its UMTS market

    position, and thus expand its global leadership in broadband access.