Upload
estee-fong
View
217
Download
0
Embed Size (px)
Citation preview
8/8/2019 Lecture 1 Business
1/31
Consultancy
Project
8/8/2019 Lecture 1 Business
2/31
Who Am I?
Phil Webster
Module Leader for CP
Rosebowl 503
X 24637
01138124637
8/8/2019 Lecture 1 Business
3/31
W/C Lecture
27 September Intro to CP
P Webster
11 October The Consulting Process PWebster
25 October R M Choices
M Kerr1 November R M Sampling/Analysis
M Kerr
LECTURE PROGRAMME - PAGE 3
8/8/2019 Lecture 1 Business
4/31
Consultancy Project Undertaken in small groups
Examples
Projects
Clients
8/8/2019 Lecture 1 Business
5/31
assessment of new office location
leisure centre strategies forincreasing membership
new caf bar - feasibility study
marketing (communications)plan/strategy for a new
hotel/club/bar/cinema/jeweller/furniture retailer/charity/optician
8/8/2019 Lecture 1 Business
6/31
strategy for launch of fully serviced
apartment building
competitor and market analysis for afirm of accountants
increasing student involvement incharity work
health issues awareness campaign
car park - pricing strategy
8/8/2019 Lecture 1 Business
7/31
plans for setting up a charity in leeds
Recruitment/staff retention strategies
launch of video production in-house
edit suite
Growth strategies
strategy for achieving investors inpeople status
developing an environmental
management strategy
8/8/2019 Lecture 1 Business
8/31
More:Dependent
ImmatureStructuredFamiliarInstructional
More:IndependentMatureUnstructuredUnfamiliarExperimental
Level 1
Studies
Level 2
Studies
Level 3
Studies
Continuous
Professional
Development
during work
life
School
Personal
History
Lifelong learning
8/8/2019 Lecture 1 Business
9/31
Dependence Interdependence Independence
Learning from
'experts', providing
'knowledge' anddirection
Learning from the
experience and
expertise of tutorsand other learners
Learning by
researching,
synthesising,reading,
theorising,
application of
ideas and
reflecting
8/8/2019 Lecture 1 Business
10/31
LEARNING OUTCOMES Work proactively
Apply analytical thinking tocomplex organisational problems
Determine own learning needs
Work effectively in a team
8/8/2019 Lecture 1 Business
11/31
Deliver a project on time
Communicate effectively
Make practical recommendationsbased on a critical evaluation ofalternative solutions to open-endedproblems
Produce an effective consultancy
report
8/8/2019 Lecture 1 Business
12/31
Domains Level 1 Level 3
Organisation
and Planning
Organisation of self,
planning and organisationof tasks under close
supervision, ability to
organise and plan own
studying patterns.
Ability to work
autonomously oversignificant extended
academic tasks and able to
accept accountability for
the process and outcomes.
Group/
Inter-personal
Ability to operate
effectively andconstructively in groups,
albeit largely in an intuitive
way.
Ability to interact with
groups and individualsfrom professional and
vocational settings, with a
broad and self critical
awareness.
Data Collection
andInterpretation
Collection and organisation
of data mostly fromcommon and
recommended secondary
sources.
Extension of knowledge of
and capability with primarydata collection methods
and growing awareness of
the choice and application
of suitable methods.
8/8/2019 Lecture 1 Business
13/31
Progressive Problem Solving
Domains Level 1 Level 3
Theory
and Principles
Knowledge and
understanding of key
theories and principles
although still as discrete
parts of a necessarily
fragmented framework.
Ability to combine
knowledge, theories and
principles in novel ways in
the analysis and solution
of complex substantial
problems.
Application
and
Reflection
Ability to apply learned
theory and principles to
straightforward and
relatively unambiguous
situations and problems.
Ability to apply learned
theory and principles in
the identification of a
range of valid solutions to
complex problems andbegin to reflect on the
appropriateness of theory,
practice and outcomes.
8/8/2019 Lecture 1 Business
14/31
Tutors
FACILITATOR
Meets group
Approves project
Monitors progress
Offers advice
Assesses
8/8/2019 Lecture 1 Business
15/31
ASSESSMENT TUTOR ASSESSMENT
PROPOSAL 20% REPORT 80%
PEER ASSESSMENT
8/8/2019 Lecture 1 Business
16/31
PROPOSAL%
Introduction/background 20
Aim/Objectives 40
Outcomes 10
Method 20
Time-plan 10
8/8/2019 Lecture 1 Business
17/31
REPORT%
INTRODUCTION/PROBLEMRECOGNITION AND JUSTIFICATION
10
METHOD 15
PROBLEM SOLVING/ANALYSIS/EVALUATION
50
CONCLUSIONS/RECOMMENDATIONS 15
FORMAT/STYLE/BIBLIOGRAPHY/REFERENCES
10
8/8/2019 Lecture 1 Business
18/31
PEER ASSESSMENT Process of assessing each other
Opportunity to deal with problems of
non-contribution Improve skills - critical analysis,
reflection
Encourage to discuss, challenge and
justify Develop confidence and co-operative
rather than competitive learning
Independent learning
8/8/2019 Lecture 1 Business
19/31
NEED TO DECIDE
PERFORMANCE CRITERIA
EVIDENCE YOU WILL LOOK FOR
TO MEASURE PERFORMANCE
MEASUREMENT SCALE
PEER ASSESSMENT
8/8/2019 Lecture 1 Business
20/31
CRITERIA EVIDENCE(MAX MARK)
EVIDENCE
(MIN MARK)
ATTENDANCE
CONTRIBUTION
RESEARCH
8/8/2019 Lecture 1 Business
21/31
PEER ASSESSMENT MARK SHEETS MUSTBE AGREED AND SIGNED BY ALL GROUPMEMBERS (PRO-FORMAS ON X-STREAM
SITE)
FINAL MARK (APRIL) MUST REFLECTPREVIOUS MARKS (FEB & MARCH)
FINAL MARK SHEET TO BE BOUND INTOFRONT OF REPORT
PEER ASSESSMENT
8/8/2019 Lecture 1 Business
22/31
WARNINGS
ORAL - INFORM TUTOR
WRITTEN ISSUED BY TUTOR
- PENALTIES
DISPUTES
PEER ASSESSMENT
8/8/2019 Lecture 1 Business
23/31
CONTACT REPORTS MEETINGS AND SUMMARY OF
ACTION POINTS
PLANNED OUTCOMES ACTUAL OUTCOMES
STATUS OF THE PROJECT
PLANS FOR FUTURE PERFORMANCE TO DATE
8/8/2019 Lecture 1 Business
24/31
SUBMISSION DATES 29OCTOBER2010 (TOTUTOR )
PEER ASSESSMENT CRITERIA
26 NOVEMBER2010 (TOBUS ADMIN)
PROPOSAL
FIRST PEER ASSESSMENT MARKS
CONTACT REPORT
8/8/2019 Lecture 1 Business
25/31
4 FEBRUARY 2011 (TOTUTOR)
SECON
D PEER ASSESSMENT
SECOND CONTACT REPORT
4 MARCH 2011 (TOTUTOR)
THIRD PEER ASSESSMENTMARKSTHIRD CONTACT REPORT
1 APRIL 2011 (TOBUS. ADMIN)
REPORT
FINAL PEER ASSESSMENT
FINAL CONTACT REPORT
8/8/2019 Lecture 1 Business
26/31
GENERATING CLIENTS Cold calling
mail shots/telephone/email/personal calling
Networkingformal network
professional bodies
trade associations
business association/clubs, groups
informal networkfriends, neighbours, family
sports and social clubs
casual encounters
8/8/2019 Lecture 1 Business
27/31
PROJECT/LEARNING LOGS
What is a project log?
A personal record of theconsulting project
ActivitiesAnalysis
ObservationsExperiencesReflections
8/8/2019 Lecture 1 Business
28/31
WHY DO
ON
E?
summarises data collected
records notes taken
place to record analysis
permanent record of project
helps with contact reports
8/8/2019 Lecture 1 Business
29/31
PLACE TO RECORD
REFLECTIONS/LEARNING
EXPECTATIONS
what were my expectations of the CPexperience?
why did I have these expectations
have they changed? why/why not?
what outcomes have been achieved?
how do they compare with myexpectation?
where did other people expect us to be?
8/8/2019 Lecture 1 Business
30/31
what has gone well?
why has it gone well?
could it have been better?
what has gone badly? why?
how could this be improved?
8/8/2019 Lecture 1 Business
31/31
what emotions did I feel tobegin with?
why?
have they changed?If so why did they change?
what did it tell me aboutmyself?
what did it tell others?