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Learning Relationship Management Towards Learning Utility

Learning Relationship Management Towards Learning Utility

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Learning Relationship Management

Towards Learning Utility

LRM Model

The BIG Change?

Communicative Action

Digital Communication

Towards Learning Utility

Learning, Education

and Training

E-learning

M-Learning

Assessment

LRM in Practice

Digital Education Business Process

LearnerEngagement

•Email•Survey•Phone

Enrolment

Prerequisites EstablishedBase Capability RecordedLearner Needs AnalysisOutcomes and Goals

Facilitation

• Tutor• Coach• Mentor• Group Leader• Assigned

Learning Delivery

• Immersion• Peer• Discovery• RPL Evidence

Performance

• Performance• Review• Performance• Issue• Training Plans

Communities of Practice and Interest

Alumni“Go To” Champions Mentors Workplace/Team Leaders

Recognition

• Participation• Results• Business Change• Promotion• Measurement• Award• Quiz• Certificate• Reward

LearnerRecruitment

Align Invitations toLearner types andcohorts (eg Field,KnowledgeWorkers, Execs)

Learning Content, Resources and

Events

Mark Keough May 2012 Commercial in Confidence

LRM®

The Issues?

E-learning/Blended Learning OUT

Digital Education IN

The Issues?Content Curation and

XMLAmbient Learning

The Issues?Recognition

Cognitive Load

Learning Utility How?

XML :Reduced Costs of Knowledge and Skills Acquisition

Learning UtilityHow?

Better Contextual Learning

Learning UtilityHow?

LRM: Heutogogical (Hase) Models for

Learning Networks

Learning Utility How?

Australia’s NBN Technology

BUT: Funding for Change?

Dr Mark [email protected]

Meechi Road Consulting Director,

Education Research and Development, Le Cordon Bleu