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LEARNING MANAGEMENT SYSTEM User Manual Social Work Workforce Development

LEARNING MANAGEMENT SYSTEM User Manual … Guide... · 2018-02-16 · ... documentation, tracking and reporting of training programmes, ... Registration Renewal Date as the system

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Page 1: LEARNING MANAGEMENT SYSTEM User Manual … Guide... · 2018-02-16 · ... documentation, tracking and reporting of training programmes, ... Registration Renewal Date as the system

LEARNING MANAGEMENT SYSTEM

User Manual Social Work Workforce Development

Page 2: LEARNING MANAGEMENT SYSTEM User Manual … Guide... · 2018-02-16 · ... documentation, tracking and reporting of training programmes, ... Registration Renewal Date as the system

Learning Management System User Guide

Training Team updated 07-01-15 2

Page 3: LEARNING MANAGEMENT SYSTEM User Manual … Guide... · 2018-02-16 · ... documentation, tracking and reporting of training programmes, ... Registration Renewal Date as the system

Learning Management System User Guide

Training Team updated 07-01-15 3

CONTENTS

FORGOTTEN PASSWORD ................................................................................................ 8

PERSONAL DETAILS ....................................................................................................... 11

Forename, Surname and Email .............................................................................. 11

Equal Opportunities Monitoring Information ............................................................ 12 Job Details .............................................................................................................. 12 Adding New Qualifications ...................................................................................... 12

Adding SSSC (Scottish Social Services Council) .................................................... 14 Adding Qualification Status ..................................................................................... 14 Registration with another Professional Body ........................................................... 14

COURSE LIST ................................................................................................................... 15

Alpha View .............................................................................................................. 15

Calendar View ......................................................................................................... 15 Filter Courses .......................................................................................................... 16

Booking a course .................................................................................................... 17 Course with a date .................................................................................................. 18 Nomination only course ........................................................................................... 19

Waiting List – Currently no dates arranged ............................................................. 19 REQUESTED COURSES .................................................................................................. 20

Requested Courses – Approval Status ................................................................... 20

Cancelling a requested course ................................................................................ 22 Past Courses (courses you have attended) ............................................................ 22

Printing a certificate ................................................................................................. 25 EMAIL ALERTS ................................................................................................................. 25

My PORTFOLIO ................................................................................................................ 26

Actions .................................................................................................................... 26 Add New Entry ........................................................................................................ 27

HELP & FEEDBACK .......................................................................................................... 32

Useful Contacts ................................................................................................................. 33

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Learning Management System User Guide

Training Team updated 07-01-15 4

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Learning Management System User Guide

Training Team updated 07-01-15 5

ACCESSING THE LMS (Windows 7 Computers)

LMS is an external software application for the on-line booking of courses, administration, documentation, tracking and reporting of training programmes, classroom and online events.

Click on the Internet Explorer Icon this will open FISH (Fife Information Super Highway)

Click on the Favourites Icon and a dropdown list will appear

Select the SW CPD option. This will take you into the Social Work Learning Portal

Favorites Icon

SW CPD Option

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Learning Management System User Guide

Training Team updated 07-01-15 6

The following screen will be displayed -

Email Course contact (see back page) if you are requesting a username and password, or if you are requesting your password to be reset. You will receive an email from [email protected] when your details have been released

For non-Social Work staff

Click on the Internet Explorer Icon this will open FISH (Fife Information Super Highway)

Go down to Employee and Click on CLMS

Enter your username and password and click on Login

Click on the CPD Booking Icon, This will open Fife Council Social Work CPD

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Learning Management System User Guide

Training Team updated 07-01-15 7

Log in at left hand side.

To access the LMS externally type in the address below to any internet search engine –

Social Work CPD

Corporate CPD

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Learning Management System User Guide

Training Team updated 07-01-15 8

FORGOTTEN PASSWORD

Click on Retrieve Your password

Or

Click on Forgotten Password

Enter your email address

Click on Submit Details

Password Confirmation screen will appear and an email will be sent to your registered email address containing a confirmation code

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Learning Management System User Guide

Training Team updated 07-01-15 9

Go into your email from "CPD System" <[email protected] > and click on the blue link

Or go back to SW CPD and input the Confirmation Code manually The following screen will confirm that your password has now been reset and the new password will be emailed to you:

You will receive your second email from "CPD System" <[email protected] > with username and temporary password

Click on URL which will take you into the Login to CPD LMS screen or go back into CPD.

Input the username and password emailed to you

Click on Login

Klara Test Klar

a Test

Click on Reset password

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Learning Management System User Guide

Training Team updated 07-01-15 10

To change your password, please enter your temporary password along with the new password. The new password must be at least 8 characters long; consist of only uppercase, lowercase and numeric characters and contain a mixture of these character types

Enter your temporary Password

Enter your new password

Repeat your new password

Click on Save Changes

Use the side menu bar for updating:

Personal Details

Course List

Requested Courses

Past Courses

Email alerts

Change Password

My Portfolio

Logout

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Learning Management System User Guide

Training Team updated 07-01-15 11

PERSONAL DETAILS

Check your personal information is correct the first time you log in and amend appropriately. Please click Confirm Details (top right) if everything is OK.

Otherwise make the necessary changes and click on the "Save Details" icon in the bottom right to save the new information

Forename, Surname and Email

Some details (e.g. name / primary email) are read-only; please contact Course Contact (see back page) to have these updated.

You may add an alternative email address e.g. home address to receive course correspondence to both email addresses

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Learning Management System User Guide

Training Team updated 07-01-15 12

Equal Opportunities Monitoring Information

Amend the information. The information provided will not be used to identify individuals and will be used for equality monitoring purposes only. The Equal Opportunities Information will close after all questions have been answered.

Job Details

Check and amend job details by selecting the correct job details from the dropdown lists

If details are not available within the dropdown menus, please contact the relevant service (see back page) to have these added

Adding New Qualifications

Qualifications may have been added to your profile.

To add a qualification click on +

Select Grouping, Qualification, Status, Year, Expected Completion Year Date (only if you are still studying), funding from dropdown list. Email the appropriate useful contact (see back page) if your qualification is not on the dropdown list. An automatic email will be sent to your manager asking them to verify your qualification details

To add / remove another job

click on + -

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Learning Management System User Guide

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For Registration Purpose – tick if the qualification is a requirement to register with the relevant awarding body

Click on Save Details

To add / remove a qualification

click on+ -

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Learning Management System User Guide

Training Team updated 07-01-15 14

Adding SSSC (Scottish Social Services Council)

Please ensure you have all information prior to completion, i.e. Registration Number, Registration Date, Registration Renewal Date as the system will not let you save uncompleted information.

Adding Qualification Status

Applies to Social Work only

Please select from the dropdown list Click on show qualification Status Explanations for more information

Registration with another Professional Body

Select the Awarding Body from the dropdown list

Record Registration PIN and Registration Date

Click on Save Details

Select Yes if you are registered with SSSC to allow details to be entered for either 1 or multiple register input

To add / remove a registration

click on+ -

To add / remove a registration

click on+ -

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Learning Management System User Guide

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COURSE LIST

Alpha View

Click on Course List on the left-hand side. Alpha View displays all available courses in alphabetical order

Calendar View

Click Calendar View to see all available courses in chronological order

Courses are split in to those that have dates arranged and those where you can add yourself to a Waiting List. Also applies to Alpha Calendar

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Filter Courses

To return to the full course list choose Any on all of the drop down lists

Use the drop down filters if you are looking for a particular course

Click on Update. Select course from the list

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Booking a course

On the Course List page, click a course title to see more course details.

The following screen will appear:

Book Course Online Course Fee £0.00

Book Course Online Course Fee £45.00

Nomination Only Course

Course is full

Apply to go on Waiting List

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Course with a date

Select a course and date you wish to apply for by clicking on Book Course Online

The following screen allows you to select the appropriate job for the course you are applying for (if you have more than 1 job) and any special requirements

The following screen will now display for your information

When you have completed the application form click Submit Application

If you have clicked on this course in error, click Go Back to return to the course description

Select the appropriate post

If you have previously requested the same course, the following screen displays allowing you to either continue booking or go back without proceeding any further.

Klara Test

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Nomination only course

Nomination only courses are usually courses for specific groups of people or specific teams i.e Induction Training Nomination only courses could also be part 2, 3 or 4 etc of a training course i.e Ease the Workload for managers. Ease the Workload Part 1 is an open course and anybody can apply for it but Part 2 is nomination only. Only people who have attended Part 1 can attend Part 2. To apply for this course your Line Manager should email the appropriate useful contact (back page) nominating you for a place.

Waiting List – Currently no dates arranged

Click on Apply to go on Waiting List and Submit Request

An automatic ‘Offline Application Approved’ email from [email protected] will be sent to both you and your manager’s email address informing about your manager’s nomination. No further action required.

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REQUESTED COURSES

Click on the Requested Courses link on the left-hand side

Confirmed Courses – Approval Status

Confirmed - a place HAS BEEN booked on the course and the course is going ahead. Cancelled Courses

Cancelled (by trainer) due to lack of applicants, weather conditions etc. You and your manager will receive an automatic email informing you of this.

You can cancel your request on a course at any approval status by clicking on the cancel icon Waiting List Courses

A list of courses which you have applied for, have not been able to attend and remain on a waiting list for. You will receive an automatic email informing you about new dates for courses on your waiting list. You can remove yourself from a waiting list using the icon in the actions column.

Requested Courses – Approval Status

Pending – Your Manager is considering your request. The course is NOT booked at this stage.

Waiting - You are on a waiting list. Once a space becomes available you will be offered a place on the course by email and will have to accept it. The course is NOT booked at this stage. Your manager has to approve it.

Approved – Your Manager has approved your application. You will receive an automatic email informing you of this. The course is NOT confirmed yet, you will receive a confirmation email a few days before training.

Declined – Your Manager has declined your application. You will receive an automatic email informing you of this. The course is NOT booked.

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Automatic emails

Automatic emails from [email protected] will be sent to your email address when your application is declined by your manager, and when a course is going ahead or is cancelled.

Subject: ‘Application Approved’ or ‘Application Declined’

Subject : ‘Course Correspondence’

Subject : ‘Course Cancelled’

Whenever the course is cancelled you and your manager will receive an automatic email.

Your manager approved / declined your course application No further action required.

Course was cancelled and is not going ahead. No further action required.

Confirmation about your place on the above course. Open the attached Word document and check the course details No further action required.

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Cancelling a requested course

Applicants may wish to cancel a requested course before / after it has been approved or confirmed. Request can be cancelled at any approval status.

Click on Requested Courses and click on Cancel Course Request in Actions

Select a cancellation reason from the drop down list

Tick Join waiting list and you will be notified by automatic email when future instances of the course are being run. You can remove yourself from the waiting list at any time from your Requested Courses page.

Click on Cancel this Request

Your manager will receive an automatic email informing them about your course cancellation including the cancellation reason and whether or not you have chosen to go on the waiting list

Past Courses (courses you have attended)

Attended & Achieved

Click on Past Courses All the courses that you have either Attended or Achieved will be displayed here.

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Click on Expand Details to display the dates that you attended and then click on Shrink Details to hide the dates.

Partially Attended This will display courses that you have partially attended, i.e. only attended 2 days out of a 3 day course. If you end up completing the full course over a variety of dates, i.e. 2 days on one 3 day course and the 3rd day on another 3 day course – these will both classed as partially attended and listed under 2 separate courses and will stay here under partially attended. Once you have completed the 3rd day of the 3 day course it merges the records to be displayed under Attended and Achieved as well.

Not Attended Any courses that you were down to attend and subsequently do not attend will be listed along with the reason for non-attendance.

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Select the appropriate icons in the Action column

Completing a course evaluation

Click on Give Course Feedback

Select your answers and click on Submit Evaluation

Go back to Past Courses

Course feedback icon will change from to View Course Feedback Icon and

the Download Your Certificate Icon will now appear

View Course Details

Give Course Feedback

View Delegate List

View Course Feedback

Download Certificate

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Printing a certificate

Go Past Courses

Click on Download Your Certificate Icon ( It is necessary for you to complete the course feedback in order to generate a certificate )

Click on Open

Save / Print a copy of the course certificate for your CPD folder

EMAIL ALERTS

You can arrange to be notified by email when new course dates are added to the system. Please select the course categories you are interested in from the list shown and you will be notified of new course dates matching the criteria. To stop receiving notifications, click the "Clear All" button below and save the changes.

Tick all appropriate categories

Click on Save Changes You can change the email alert options at any time, saving the changes each time

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My PORTFOLIO Click on My Portfolio

Click on Learning Log on a left side menu bar Within My Portfolio all courses, whether completed or only part completed, will be

displayed. Courses that are part completed will be identified with beside the title of the course.

Actions

Edit this Activity Add Comments to this Activity Edit Comments Associated

with this Activity View Course feedback Delete this Activity

Click here to view the print out RTF (Rich Text Format) version with or without commentary, also to download to Excel any entries added to the Learning Log

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By clicking on Expand Attendance Details the dates that you attended the course will be displayed, see below:

By clicking Shrink Attendance Details, the dates of the course will be hidden.

Add New Entry

Click on Add New Entry

Select the Type from the drop down list

Complete the fields

Click Add this Activity

Start Date & Dates field(s) – Ensure the dates in this field are the actual dates of when you attended the course. Complete date of expiry if this course has a time limit

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The following field helps to ensure that information that is entered is sorted into date order.

The following field is the actual dates of the training, i.e. 10 & 11 May 2013 or 10 - 11 May 2013. It is with this in mind that the Start Date of Activity above needs to be filled in with the first date of the actual training, i.e. 10/05/2013 which would be the first date of the 2 day course.

The activity will appear on your Learning Log:

Click here to view the print out RTF (Rich Text Format) version with or without commentary

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Edit this Activity

Click on (Edit this Activity) in Actions of relevant course

Edit the activity as appropriate

Click Save this record

Save this record

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Add Comments to this Activity

Click on (Add comments to this activity) in Actions of relevant course

Click on Go Back or Click on Save Comments

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Edit Comments Associated with this Activity

Click on (Edit comments associated with this activity) in Actions of relevant course

Click on Go Back or Click on Save Comments

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View Course Feedback

View the feedback and click on Go back

Delete this Activity

Click here to View Course

Feedback

Click here to Delete this Activity to remove it completely form your record

Confirm it by clicking on Delete this record

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If you require any help or have any suggestions as to how the CPD Management System could be improved, please email Course contact or use the Help & Feedback

HELP & FEEDBACK

Useful Contacts

Assessors [email protected] Finance [email protected] Housing & Neighbourhood Leisure & Cultural Services [email protected] Social Work [email protected] Community Learning & Development [email protected] Corporate [email protected] Education [email protected] Environment, Enterprise & [email protected] Communities