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erika-peters
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Objectives1. Participants will be introduced to the five
fundamental Must Haves of:1) Time2) Space3) Positive tone & words4) Living in Their Shoes5) Being Connected
2. Participants will identify examples of how the five fundamental “Must Haves” look, sound, and feel like.
Ally Tool Kit:
Things that are based in common sense Things that are observable…concepts
that we can all practice. Developed from the key things that
people have done wrong Must be practiced and reinforced every
day…make them a part of your daily conversation