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We do all we can to help you succeed in big and small ways.
2 Chelsea Groton Bank
Table of Contents3 President’s Message
4 Bank Highlights
6 Community
8 Reinvention
10
Teamwork
12 Individuals & Families
14 Business
16 Investments
17 Financials
18 Leadership
Our mission We help customers and communities achieve their specific goals by taking them on as if they were our own.
Our vision We will be the bank that redefines all that a bank can be and do for people, businesses and communities.
Our values Exceptional Service, Amazing Employees, Thriving Businesses and Communities, Lasting Partnerships.
32017 Annual Report
We do all we can to help you succeed in big and small ways.
Chelsea Groton Bank is a very special place. It all starts with great employees who truly care about their customers, their communities, and each other. That genuine warmth is what’s so appealing to our customers and what sets our service apart from other financial institutions. This is all supported by our Corporators and Trustees who view our mutuality not just as a form of governance, but as a way of doing business. We all truly believe that if we can help to make our customers and our communities successful, then we will be successful too.
You’ll see from the following pages that 2017 was an extraordinary year for us. Our strategy is based on two simple ideas. First is to have helpful, well-informed, enabled employees available in convenient locations, and the second is to provide our customers with the tools to be able to do their banking whenever they want, and however they want. This combination of personal service and technological convenience is a winning formula. Our positive growth, satisfaction, and engagement measurements are all a testament to our success.
Our newly remodeled Center Groton Branch is a living laboratory, allowing us to test out new ways to improve our business model. The emphasis is on relationship building and education. The environment is warm and friendly, the seating areas are conducive to conversation, and the continual education classes give people a reason to visit with us to enhance their knowledge and financial acumen. Likewise, we continue our investments in technology, like a new web-based residential loan application system which allows customers to apply online or with an experienced mortgage professional, and monitor the progress of their loan throughout the approval process. We want customers to have the best possible experience regardless of whether it’s in a branch, online or on the phone.
We are who we are today because of the foresight our founders had, and we reflect often on the importance of staying true to their ideals. But we also look eagerly towards the future and thinking about how we can improve ourselves. With so much change in the world there comes opportunity. We have the size, the capital, the market presence and the people to fulfill our vision of redefining all that a bank can be. I am thrilled personally to be a part of that process. Thank you for your support as we learn, grow and share together.
B. Michael Rauh, Jr.President and Chief Executive Officer
Message from Our President
B. Michael Rauh, Jr.President and Chief Executive Officer
52017 Annual Report
96.11%
2017 was a year of Achieving Together.
$808,771
144
“ “Community banks, like Chelsea Groton Bank, promote local growth by investing back into the same neighborhoods that their deposits come from. By fostering these local relationships, they achieve two goals: they are highly capitalized and they are accountable to their customers.
BauerFinancial is the Nation’s Premier Bank Rating Firm and awarded Chelsea Groton Bank a 5 Star rating. Chelsea Groton Bank has maintained this rating for 95 consecutive quarters and achieved the status of a “Sustained Superiority Bank”. “Sustained Superiority Banks” have maintained Bauer’s highest rating longer than 90% of the industry, proving once again that Chelsea Groton Bank is among the strongest in the industry.
Karen L. Dorway President of BauerFinancial*
Customer satisfaction
$25 MillionBusiness deposit growth year over year
152 First-timehomebuyers assisted
Total charitable donations(including Foundation)
Financial literacyclasses taught
$69in new commercial loans
Million
*
Community giving soared with increased Foundation grants and employee-led initiatives.
The Chelsea Groton Foundation
Acts of Kindness Donations
Food, Clothing and Supply Drives
Event and Team Sponsorships
Free Financial Literacy Classes throughout the Bank’s Footprint
College Scholarships
Employee Volunteerism
Chelsea Groton has been a pillar of the community for over 160 years. This year, employees took the lead and the Bank stepped up to support the issues closest to our employees’ hearts. Marjarie Perrone continued to collect socks and has donated over 1,800 pairs to New London Homeless & Hospitality and New London Covenant Shelter. Alyssa Bryan was instrumental in putting together a Hurricane Relief Drive that provided aid in St. Maarten.
The mother of our Niantic Branch Manager Dana Chapel spent her summer crocheting “chemo caps” which were given out to customers who were in need of extra care and comfort due to cancer treatment. Alyssa Kumpf, a Girl Scout Troop leader, led the charge on holding School Supply Drives in three of our branches. Larry Walker recruited employee volunteer “penguins” and held Bank-wide fundraisers to support the Special Olympics Connecticut Penguin Plunge. Employees donated over $15,000 across 35 organizations through employee-hosted Casual for a Cause Fridays, held throughout the year.
in Foundation Grants Presented to Area Organizations
$452,774
Comfort chemo caps given out at branches
Three Rivers College Foundation Grant Presentation
6 Chelsea Groton Bank
72017 Annual Report
– Marjarie Perrone Customer Service Specialist
Salem Branch
“ “I couldn’t be more grateful to work for a company, and with customers, who have so generously supported my efforts.
$452,774
Hurricane Relief Drive
Discovering Amistad Grant Presentation at Mystic Seaport
Sock Drive for New London Homeless & Hospitality and New London Covenant Shelter
Employee Volunteer Hours
6,883
Chelsea Groton Bank
Renovations occurred to turn Center Groton into a reinvented branch where learning and collaboration are all around, with state-of-the-art technology, welcoming workspaces, and all new ways to think about managing your finances.
Since the branch’s big reveal, customers have come in to learn about saving for their future, enjoy countless cups of joe at the knowledge bar, borrow books from the lending library, and attend financial education programs and social events. The reinvented branch has become a place where the community can feel confident, comfortable, and excited about their financial future.
164YEARS STRONG AND WE’RE STILL LEARNING, GROWING & SHARING!
Educational Classes on near-daily basis
Community Events
Video Conference Center
Coffee Brewing Daily
Lending Library
Life Event Planning
A banking Reinvention took place at our Center Groton branch.
Center Groton Grand Opening Celebration
Making the most of construction8
“
92017 Annual Report
“
“
I’m a 76 year old customer who needed help! Kristen was amazing and reduced my anxiety about online banking!
– Mary Longtime Customer, New to Online Banking
Mystic, CT
We constructed an environment that is conducive to better communication and learning.
– Michael RauhPresident & CEO
“
Business Book Club
Tashawn Ward, Customer Solutions Associate
Community Education Class
10 Chelsea Groton Bank
Our success is due to our collaborative Teamwork and performance.
BVS Online Training Courses
In Classroom Skills Training Courses
Exceptional Service – The Chelsea Way Training Program
Chelsea Professional Management Series
The Chelsea Activity Team
CFit Wellness Program
Chelsea Acorn Rewards Program
Retirement Preparation Program
Courses Completed by Employees
7,724Summer Employee event
Donated by Employees to Area Non-Profits$53,034
Treating the community to ice cream
St. Patrick’s Day Parade
Volunteering time & talent
112017 Annual Report
“
Awards, Honors, Certificates and PromotionsMichael Rauh presided as Chairman of the Connecticut Bankers Association and was named Chairman of the Board of Directors of L+M Healthcare and Lawrence + Memorial Hospital.
The Connecticut Bankers Association named Matt Morrell a “New Leader in Banking” for 2017. Jamie Goulas graduated from the Greater Norwich Area Chamber of Commerce L.E.A.D. program.
Matt Morrell and Melinda Burridge completed the Chamber of Commerce of Eastern Connecticut Leadership Program.
Giusy Beaman, Penni Harlow and Jennifer Seuferling graduated from the Connecticut School of Finance and Management (CSFM).
Lauren Arpin, Alyssa Bryan, Jessica Charette, Dawn DeCristofaro, Lori Dufficy, Ruth Eckhoff, Kelly Hoadley, Colleen Kluberdanz, Lisa Lamphere, Elizabeth Owen, and Marjarie Perrone received Center for Financial Training (CFT) diplomas/certificates.
Rachel Carlson completed her Mortgage Bankers Association coursework and became an Accredited Mortgage Professional (AMP).
Alyssa Bryan, Megan Foster, Tom Gouin, Alyssa Kumpf, and Elizabeth Owen each received a Chelsea Award, the annual award given to employees who are recognized for exceptional performance in the areas of sales, initiative, customer service, or a combination of these areas.
Beth Glynn and Alex Masse received the George Strouse “Spirit” Award, which is given annually to employees who embody, and consistently demonstrate, the values and spirit of Chelsea Groton Bank.
Seventeen promotions were announced at the December 2017 Board meeting – Anthony Joyce – Senior Loan Officer and Executive Vice President, Michael Sheahan – Director of Retail Lending and Executive Vice President, Richard Morelli – Executive Vice President and Corporate Secretary, William Lidestri – Executive Vice President, Lori Dufficy – Executive Vice President, Denise Fournier – Vice President, Richard Balestracci – Commercial Loan Officer and Vice President, Jessica Todd – Director of Finance, Jennifer DeLucia – Accounting Manager and Assistant Vice President, Susan Bailey – Retail Lending Underwriter II and Assistant Secretary, Ana Healy – Assistant Secretary, Carleen Lee – Assistant Secretary, Kelly Meakem – Business Banking Supervisor and Assistant Secretary, Jennifer Seuferling – Assistant Secretary, Lize-Anne Stewart – Assistant Secretary, Marielle Winkelman – Assistant Secretary, and Alysha Yepes – Assistant Secretary.
It really feels amazing to be a part of the Chelsea family!
– Alyssa Bryan Senior Direct Banking
& eCommerce Rep
Courses Completed by Employees
7,724
“
12 Chelsea Groton Bank
From teaching a customer how to use our online banking platform, to setting a family up with the right affordable lending product for their situation, to discussing the loan types that make the most financial sense, Chelsea Groton employees pride ourselves on our ability to work alongside our customers. We find the right solution for their individual needs, and work with customers until the process is complete and all questions or concerns have been satisfied.
*The Warren Group, Inc. Mortgage Marketshare Module Report- All Residentials, All Regions in New London County, CT Annual 2017
We helped more Individuals & Families feel good about their future.
505 Families’ Home Dreams Realized
Personal Checking Accounts
Personal Savings, HSAs and Money Market Accounts
CDs & IRAs
Online and Mobile Banking
Personal Loans
First-time Homebuyer and Affordable Lending Programs
Connecticut Housing Finance Authority (CHFA)
Federal Housing Administration (FHA)
Veteran’s Administration Home Loans (VA)
United States Department of Agriculture (USDA)
Down Payment Assistance and Grant Programs (FHLB EquityBuilder, HDF SmartMove, CHFA DAP)
Education Classes for Realtors, First-Time Homebuyers, and more
Conventional Mortgage Products
Fixed Rate Mortgages
Adjustable Rate Mortgages
Home Equity Products
Home Equity Lines of Credit (HELOC)
Fixed Rate Home Equity Loans
Specialty Financing
Jumbo Financing
Bi-Weekly Payment Loans
Construction-Permanent Loans
Bridge Loans
Realtor Classes for Continuing Education Credits
#1 Provider of Financing for Home Purchases in New London County.*
132017 Annual Report
– Jennifer & JonasFirst Time Homebuyers
Norwich, CT
“
I wanted to thank you for all your work and support in helping us purchase our first home. I cannot express how happy and blessed I was to have you as my power team…you’ve made us the happiest couple in the world right now.
“ Financial topics covered in our Community Education Seminars
“ – Brian
Homeowner Niantic, CT
The team could not be more helpful. After reviewing options together, we chose to refinance and saved money in the long run!
“
23
Lending Library at Center Groton Branch
Demonstration of new technology at Center Groton Branch
#1 Provider of Financing for Home Purchases in New London County.*
14 Chelsea Groton Bank
And we took on more Business goals as if they were our own.
Getting to know the needs of local businesses is a top priority for us. After all, we’re problem solvers. Whether a business is in need of a loan, line of credit, or a secure cash management solution that will improve efficiencies, Chelsea Groton is committed to working alongside customers to solve their challenges, and to support business owners every step of the way.
EXPANDED OUR REACH INNEW LONDON, MIDDLESEX, HARTFORD, NEW HAVEN, AND FAIRFIELD COUNTIES.
$234Commercial Lending Portfolio Reached
Million
I never heard of a bank going above and beyond for a hopeful business owner before. The Chelsea Groton team was incredibly customer-focused. They believed in me and my bakery’s concept. They understood my vision, and could see the value in it.
“
“
– Adam YoungOwner & Pastry Chef
Sift Bake Shop, Mystic, CT
15 Chelsea Groton Bank 152017 Annual Report
Lending Solutions
Working Capital Revolving Lines of Credit
SBA Preferred Lenders Program Loans
Term Loans for Equipment, Commercial Vehicles or Permanent Working Capital
Commercial Real Estate Mortgages
Commercial Construction Loans
Standby Letters of Credit
Business Checking Accounts
Business Prime Checking
Business Relationship Checking
Business Analysis Checking
Business Sweep Checking
Non-Profit Checking
Interest on Lawyer’s Trust Account
Interest on Real Estate Brokers Trust Account
Business Savings Account
Money Market Account
Sweep Accounts
Cash Management Tools
ACH Origination
Remote Deposit Capture
Merchant Credit Card Processing
Online Banking
Entitlements
Business Debit
Business Rewards Cards
Purchase Cards
Bill Pay
Lockbox Services
Positive Pay
EXPANDED OUR REACH INNEW LONDON, MIDDLESEX, HARTFORD, NEW HAVEN, AND FAIRFIELD COUNTIES.
Million“
“
We were interested in purchasing a property for our business, so we contacted the Bank’s commercial lending department. The team was knowledgeable and responsive, and made what could have been an incredibly stressful situation a pleasant experience. We were then introduced to the Business Banking team who listened intently to our needs. Within days they proposed cash management tools that would be beneficial to us. They literally climbed behind my desk to install the check reader for me, talk about service!
– Bonnie BoothroydOffice Manager
TrueFlow LLC, Lebanon, CT
Investment and insurance products and services are offered through INFINEX INVESTMENTS, INC. Member FINRA / SIPC. Chelsea Groton Financial Services is a trade name of the Bank. Infinex and the Bank are not affiliated. Products and services made available through Infinex are not insured by the FDIC or any other agency of the United States and are not deposits or obligations of nor guaranteed or insured by any bank or bank affiliate. These products are subject to investment risk, including the possible loss of value.
Wealth Management StrategiesRetirement Planning Products
Traditional IRA
Roth IRA
401(k), 403(b) SIMPLE Plans
Endowments
Tax Deferred Annuities
Insurance & Risk ManagementLife Insurance
Long-Term Care Insurance
Fixed and Variable Annuities
Buy–Sell Insurance
Key Person Insurance
Business Valuations
Education Planning529 College Savings Plans
Coverdell ESAs
Custodial Accounts
The Chelsea Groton Financial Services team helped more members of the community prepare for their futures through financial counsel than ever before. Additional time was spent in branches and at area businesses, working with clients on the ground to understand the financial challenges they face and determining how to best help clients meet their goals.
Named Best Financial Advisor by readers of The Day and Best Financial Services by readers of Norwich Magazine, Chelsea Groton Financial Services was one of Infinex’s top Financial Plan creators this year. In addition, Bob Fradette, CFP®, CLTC, ChFC, Vice President, Financial Advisor, Infinex Investments, Inc., was named a 2017 Connecticut Five Star Wealth Manager by Five Star Professional.
“We take a holistic approach to planning. We care about maintaining the trust of customers and the community for many generations to come.
– John Uyeki SVP, Director of Financial Services
Financial Advisor, Infinex Investments, Inc.
“
Our client relationships are our most importantInvestment.
Increase in Total Revenue30%
The team ensured local families had a home, by volunteering at Habitat for Humanity Build Days.
16 Chelsea Groton Bank
Consolidated Statements of Income
For the Years Ending Dec. 31, 2017 and 2016 2017 2016
Total Interest and Dividend Income $34,934,193 $33,624,409
Total Interest Expense $1,850,514 $1,921,677
Provision for Loan Losses $480,000 $790,000
Net Interest Income After Provision for Loan Losses $32,603,679 $30,912,732
Total Noninterest Income $8,977,141 $10,228,755
Total Noninterest Expense $30,990,781 $31,681,488
Income Before Income Tax Expense $10,590,038 $9,459,999
Income Tax Expense $4,502,384 $2,455,915
Net Income $6,087,654 $7,004,084
$1 billion total assets in 2017
$33 million loans increased from 2016
$24 million deposits increased from 2016
Increase in Total Revenue
Our exceptional service and lasting partnerships drive our Financial results.
172017 Annual Report
18 Chelsea Groton Bank
Marilynn MalerbaChief
Mohegan Tribe
Betsy ConwayGeneral Counsel
Mashantucket Pequot Tribal Nation
B. Michael Rauh, Jr.President and CEO
Chelsea Groton Bank
Thomas R. SwitzPresident
Switz Insuranceand Real Estate
Leadership Executive Management
B. Michael Rauh, Jr. President and Chief Executive Officer
Jeffrey J. Frenette Senior Vice PresidentDirector of Technology
Anthony A. Joyce, III Executive Vice President Senior Loan Officer
William J. Lidestri Executive Vice President Director of Operations and Technology
Richard J. Morelli Executive Vice President Corporate Secretary, CFO
Jennifer L. PensaSenior Vice President Director of Operations
Michael T. Sheahan Executive Vice President Director of Retail Lending
Judith C. Stumpo Senior Vice President Director of Risk Management
Laureen E. Tracy-Dufficy Executive Vice President Director of Sales and Service
John R. Uyeki Senior Vice President Director of Financial Services
Carolyn E. Welch Senior Vice President Commercial Lending Manager
Anne H. Wilkinson Senior Vice President Director of Human Resources
Board of Trustees
Mary Ellen Jukoski, Ed.D.President
Three Rivers Community College
Dennis J. Cambria, DDSDentist
P. Michael LahanAttorney at Law
D. Ben BenoitPresident
PCW Management Center, LLC
Front row from left: Richard Morelli, John Uyeki, Jeffrey Frenette, Judith Stumpo, William Lidestri, Back row from left: Anthony Joyce, Jennifer Pensa , Laureen Tracy- Dufficy, Michael Rauh, Anne Wilkinson, Carolyn Welch, Michael Sheahan.
192017 Annual Report
Seymour Adelman Dr. Michael Alfultis Louis E. Allen, Jr. Alexis Ann Carl Banks Edward Bartelli Wilfred J. Blanchette, Jr. Neil H. Blinderman Mark E. Block Richard E. Blodgett, Jr. Allyn L. Brown, III Ellen C. BrownLeo E. Butler Jr. Pietro Camardella Stanley A. Cardinal Dr. Steven B. Carlow Cynthia J. Casey John A. Collins, IIIPaul A. Connor
Fred A. Conti Valerie Cordock John A. Cotter Lori Danis Daniel R. Dennis, Jr. Abby I. Dolliver Irene Donovan Michael E. Driscoll David P. Erskine Ralph G. Fargo Gary Farrugia Peter S. Gianacoplos Denison N. Gibbs Scott Gladstone Robert H. Glass, Jr. Jeffrey R. Godley Michael A. Goldblatt Peter F. Grader Ulysses B. Hammond
Theodore A. Harris Leah A. HartmanNancy J. Hillary* Lloyd E. Hinchey Thomas M. Hinsch Cathleen J. HollandPeter Hoops Richard M. Hoyt, Jr. John J. James Eric M. Janney Louida O. Jones Margarett L. Jones Nicholas F. Kepple Jon T. Kodama Robert V. Krusewski Theodore M. Ladwig Christopher B. Lillibridge Edwin Lorah Dr. Jennifer J. Lowney
Ivan J. Martin, Jr. Paul V. Mathieu Nancy B. McLoughlin Jeffrey A. McNamara Santa Mendoza Forbes M. Meston Wilhelm W. MeyaTheodore S. Montgomery Marjorie P. Moore* John Paul Morales Dr. Naomi Nomizu Mark R. Oefinger Edward Oliveira Andrew C. Pappas Patricia A. Pastor Helga Pfanner Linda PhillipsMeagan E. Seacor Lottie B. Scott
Gertrude B. Smith John M. Smith William A. Stanley Kathleen A. SteamerElmer G. Story* Robert W. Tabor J. Roger Tamer Laurelle Texidor Thomas J. Tsagarakis William F. Turner Robert A. Valenti Edward J. Waitte David A. WhiteheadDonna L. YotherCatherine L. Young
*Deceased
Corporators
OfficersVICE PRESIDENTS Kelly L. AllardLoan Servicing Manager
Katherine M. Allingham Assistant Director of Risk Management
Kathryn D. AlvesCredit Department Manager
Richard L. Balestracci Commercial Loan Officer
Keith D. Caplet Business Development Officer
Rachel E. Carlson Retail Lending Operations Manager
Marie A. Carmenati Retail Lending Underwriting Manager
William D. CheckoskyCommercial Loan Officer
Dawn M. Day Retail Lending Secondary & Compliance Manager
Dawn E. DeCristofaro Commercial Loan Officer
Joseph F. DeMayoCommercial Loan Officer
James M. ElliottFinancial Advisor
Denise A. FournierDirector of Internal Audit
Robert R. Fradette, CFPFinancial Advisor
Tamela D. HigginsHuman Resources Manager
Alexander M. Masse Business Banking Manager
Matthew B. MorrellRetail Lending Sales Manager
Paulette A. RetsinasFinancial Advisor
Kathleen A. RinglerFinancial Advisor
Hillary R. RyanBusiness Intelligence Manager
David W. Stone Commercial Loan Officer
Jessica L. Todd Director of Finance
Larry S. Walker Technology Services Manager ASSISTANT VICE PRESIDENTS
Ishmael D. BryanCollection Manager
Melinda M. Burridge Regional Sales and Service Manager
Christina M. Caplet Regional Sales and Service Manager
Dana S. ChapelNiantic Branch Manager
Harry P. Colonis Business Development Officer
Barbara P. Curto Marketing Manager
Jennifer L. DeLuciaAccounting Manager
Sarah A. Dion Senior Auditor
Jennifer L. EastbourneFinancial Services Program Coordinator
Beth A. Glynn Retail Loan Originator
Cynthia M. Harris Norwichtown Branch Manager
Alexis KahnBusiness Banking Officer
JoAnn Lynch Sprague Branch Manager
Jean M. McGran Regional Sales and Service Manager
William G. Mundell Direct Banking and e-Commerce Manager
Donna H. Parrotte Groton Branch Manager
Frank Reiss, III Technical Services Specialist II
Patricia M. Rodgers-Longo Retail Loan Originator
Allison L. SilvaRetail Lending Underwriter II
Max A. SpelmanDeposit Operations Manager
Denise T. Stapienski Training Manager
Karen S. Stearns Retail Branch Lending Specialist
Donna L. Thompson Security and Loss Prevention Manager
ASSISTANT TREASURERS
Kelly M. Hoadley Senior Credit Specialist
Yana E. Kozleva Senior Auditor
Nancy A. Murphy Data Management Specialist
Debra M. PrzyluckiGeneral Ledger Manager
Richard J. Turner Retail Loan Originator ASSISTANT SECRETARIES Marta Amor-Baker Retail Loan Originator
Susan Bailey Retail Lending Underwriter II
Giusy R. Beaman Branch Operations Manager
Mandy-Lyn Crispim Norwich Branch Manager
Lisa M. Fields Purchasing Manager
Elvira Fiore-Labrecque Customer Care Center Manager
Penni A. Harlow Mystic Branch Manager
Ana Healy Retail Administrator and Skills Coach
Linda M. Kosta Commercial Lending Representative
Carleen M. Lee New London Branch Manager
Michele M. Magowan Retail Internet Lending Specialist
Sonya Manley Training Specialist
Kelly E. Meakem Business Banking Supervisor
Regan A. Nichols Pawcatuck Branch Manager
Christina A. Nocito BSA Analyst
Anne E. Ricatta Commercial Lending Representative
Kristen S. Scott Customer Solutions Manager Jennifer L. Seuferling North Stonington Branch Manager
Aline J. Soulor Salem Branch Manager
Lize-Anne Stewart Financial Analyst
Miria Toth Community Education Officer
Marielle S. Winkelman Waterford Branch Manager
Alysha A. YepesWestside Branch Manager
Executive Management
Chelsea Groton Bank
860-448-4200
chelseagroton.com
facebook.com/ChelseaGroton
twitter.com - @ChelseaGroton
linkedin.com/company/chelsea-groton-bank
Center Groton1319 Gold Star Highway860-448-4242
Glastonbury (Lending Center Only)
273 Hebron Avenue860-934-1300
Groton904 Poquonnock Road860-448-4252
Mystic2 Water Street860-572-4012
Mystic Auto Bank Express50 Stonington Road860-572-4082
New LondonOne Montauk Avenue860-448-4232
Niantic21 Pennsylvania Avenue860-448-4282
North Stonington391 Norwich Westerly Road860-572-4052
NorwichOne Franklin Square860-823-4912
Norwichtown50 Town Street860-823-4922
Norwich, Westside444 West Main Street860-823-4962
Pawcatuck116 West Broad Street860-599-2406
Salem20 Hartford Road860-823-4942
Sprague156 Willimantic Road860-823-4932
Waterford157 Boston Post Road860-448-4262
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The largest network of full service branches and ATMs of any bank or credit union in New London County.
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LOCAL PHOTO CREDITSFRONT COVER: Avery Point Lighthouse photo ©Erin Reemsnyder
Pg. 3–Center Groton Branch photo ©John Spinnato
Pg. 5–Winding road photo ©John Spinnato
Pg. 12–Family with dog photo ©Gina Rubin
Pg. 14–Bridge photo ©John Spinnato