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Lean Six Sigma Services Business Plan
Updated 6 April 2012
Business Plan
• Purpose• Detailed Description
– How will I provide the product or service• Beliefs & Values; Code of Ethics & Code of Conduct• Organization & Board of Advisors• Customers
– Customer Segmentation • Services• Differentiators• Logo
Purpose of LSS Services, LLC
• Help clients reduce waste or variability.• Prepare clients for PM or LSS certification.
Detailed Description
• Provide Lean Six Sigma Consulting Services. Help clients reduce waste or variability through:– Leading LSS projects– Mentoring YB/GB/BB LSS or PMP projects/candidates– Facilitating Kaizens– Analyzing data– Instructing classes (PM, LSS, Time Management)
Beliefs & Values;Code of Ethics; Code of Conduct
• Life is Not a Zero-Sum Game!!!
• Follow the 6 laws of absolute honesty:– Tell the Truth– Tackle the Problem– Disagree & Commit– Welcome Honesty– Reward the Messenger– Build a Platform of Integrity
• Listen Intently• The good of the many outweigh the good of the one• Deliver wins to clients first
Organization & Board of Advisors
• Consulting Services: – Keith Schellenberger
• Web-master, 401(K) plan administrator:– Tricia Schellenberger
• PMI REP (Project Management Institute Registered Education Provider) contact:– Terry Krauss
Customers
• Target – CRO’s with PM’s– companies new to LSS– companies who need temporary help to get
over a hump– Service organizations– Healthcare companies– companies reducing– companies outsourcing
Services• Value Provided:
– Turn business problems into solutions– Solve what keeps you up at night– Streamline– Define problem– Reduce waste– Reduce variability– Project Management– Give tools & training to do it yourself – Deliver results– Do more with less
• Tools & Techniques used:– Lead LSS or PM Projects– Mentor LSS or PM Projects/Belts/Candidates– Facilitate Kaizens– Analyze Data– Instruct Classes
Differentiators
• Post training mentoring• Teaching to fish
– Templates• 90 day follow-through• Templates & Tool Template
Logo
• Dolphins:– Lean
• Streamlined• Fast• Efficient
– Evolved 10M years ago: Consistent (6 sigma)– Smart– Helpful– Work well in teams or by themselves
• Motto: – Life is Not a Zero-Sum Game