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Page 1: LEAN-Process-Improvement.aspx Page 1 / 3 - amanet.org · LEAN-Process-Improvement.aspx Page 1 / 3

Your employee is interested in learning new skills with AMA. Beyond helpingyou both achieve your goals, here’s why that’s an excellent idea.

AMA Seminars offer your employee:

Extensive practice in a supportive environment. You really can’t learnnew skills from an app. You need to experience it, practice it, and getpersonal attention to the details that make a difference. There is simply nosubstitute for learning by doing.

Feedback from experts. Our instructors are not professors—they arepractitioners in the field, focused on what works now in the real world.Participants agree instructors make a difference and have rated our faculty4.83 out of 5 stars. What’s more, your employee will be learning alongsidepeers from other organizations gaining insight and knowledge from otherindustries and expanding their professional network.

Tools and techniques designed to improve performance. Our coursesare instructionally designed to make a difference in performance, which iswhy 99% of participants report they are using what they learned back on thejob after taking one of our courses.

An Experience. Yes, we know two or three days seems like a lot. Butdedicating that time to truly master new skills is worth the time and money.And we’re not just saying that--our customers agree: 98% of participantswould come back for another course.

Still feel like you can’t spare your employee for a training session?Take a look at our live online courses which minimize time away from work.

Either way, remember that we don’t lecture—we accelerate performance.

Need help? Contact 1-877-566-9441 or visit www.amanet.org/6108

Page 2: LEAN-Process-Improvement.aspx Page 1 / 3 - amanet.org · LEAN-Process-Improvement.aspx Page 1 / 3

LEAN Process Improvement: Delivering More with

Less

Apply LEAN fundamentals to reduce inefficiencies,

lower costs, and increase revenue.

Processing requests taking forever? Customers calling to complain about delays andhigh delivery costs? Worried you could be losing business as a result? LEANprocess improvement tools offer simple fixes that will change your thinking,improve your operations, AND deliver quick solutions. LEAN can be especiallyrelevant if you're coming out of the recession with fewer resources and need todeliver more with less.

In this course, you'll discover there are 7 types of waste and 5 methods toeliminate it—5S, Poka Yoke, Kanban, and Kaizen. You will learn the DMAICprocess (define, measure, analyze, improve, and control), LEAN metrics, and howLEAN relates to Six Sigma. Now, you can map the customer value stream anddetermine which activities add value to the customer and which do not. Then,you will learn to eliminate or curtail non-value-adding activities.

A highly interactive case study will cement the learning as you participate in repairinga broken process with instructor guidance utilizing LEAN tools and principles. Youwill document, measure, and analyze the cumbersome process and then applyLEAN fixes to experience and measure the improvement. Plus, learn how tomaintain the fixed process and create reports on your findings. You'll leave with aLEAN enterprise plan that you can easily adapt and implement in your organization.Best of all, when you work your plan, you'll see immediate improvements thatoptimize efficiencies because LEAN projects deliver faster results!

How You Will Benefit

Focus your actions on customer requirements Differentiate between value and non-value-adding activities Measure and analyze the efficiency of an existing process Improve the efficiency of a broken, cumbersome process Re-measure the efficiency of an improved process Customize a LEAN tool you can utilize right away Deliver better results faster with fewer resources

What You Will Cover

Understanding LEAN methodology concepts Finding and assessing the bottlenecks that make your internal processescostly and cumbersome Mapping the customer value stream

Page 3: LEAN-Process-Improvement.aspx Page 1 / 3 - amanet.org · LEAN-Process-Improvement.aspx Page 1 / 3

Identifying LEAN metrics Discerning the connection between LEAN and Six Sigma Grasping the 7 types of waste Understanding the 5 key LEAN methods used for process improvement : 5S,Poka, Yoke, Kanban, and Kaizen Implementing LEAN tools to decrease process waste Recognizing the elements of continuous improvement

Who Should AttendSenior and midlevel managers who are tasked with cutting costs and increasingrevenue and economic value in a team, department, or division.

Schedule

[2] days - $2,095 Non Members[2] days - $1,895 AMA Members[2] days - $1,795 GSA

Credits1.2 CEU

Need help? Contact 1-877-566-9441 or visit www.amanet.org/6108