Lean and Six Sigma Process Management

Lean is management philosophy that considers the flow of the beginning-to-end actions and all the interactions between them as a process value stream. The value of each action in stream is determined by whether it adds value or not from customer perspective.

Process Value Stream Tools for Non-IT Environment

Process is any

orchestrated sequence

of activities and

associated tasks

required to meet goals

or objectives.

Wastage of valuable resources such as money, time, all types of resources, materials and opportunities.

Lean is planned, managed approach of incremental process changes over time to reflect large one-time changes for long-term success.

Lean can help reveal process trouble areas where deeper root-cause analysis and data collection are needed. E.g. To trigger human behavior changes in Health Care sector, Government, NGOs, NPOs, Hospital Staffs, Social workers, Service Providers, people are the best resources for knowing how to increase value benefit to people.

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Six Sigma is a business management strategy used where Lean approach is not working.

Process Improvement Methodology

What is lean?

• Proactive Problem Resolution

• Avoid Operating in Crisis Management

• Increase Benefit to Customer

Why Improve a Process?

Risks of Not Improving Processes

courtesy by Knowledge Support

Lean is used to review the entire

process to identify and eliminate waste within the process, whereas Six Sigma

focuses on individual sources

of defects to determine the root cause and improve

the process to reduce or eliminate

those defects.

Lean is used to review the entire

process to identify and eliminate waste within the process, whereas Six Sigma

focuses on individual sources

of defects to determine the root cause and improve

the process to reduce or eliminate

those defects.