William C. Watts “Working Will” 1627 Hickory Club Dr. Antioch, TN 37013 615-480-0405 [email protected] Total Quality Assured Inventory Leadership Maximizing exceptional customer service experiences through demonstrated excellent leadership of inventory management, quality assurance, and workplace improvement initiatives Inventory Management Trainer : Assumed versatile team lead related duties at Vanderbilt ● Greatly enabled thorough training of new employees and/or any additional staff ● Assertive input resulted in remarkable training maps/documentation Quality Assurance Associate: Daily reviewed refrigerators, products, and services ● Frequently rotated product to guarantee freshness based on F.I.FO. principles ● Essential par level counting to meet daily food service requirements ● Special supervisor request to perform Cigna employee audit and telephone assistance roles Workplace Improvement: Consistent efforts resulting in positive outcomes ● Updated paid-out forms at Suntrust simplifying collateral release procedures ● Cigna Champion Award- Only 1 of 2 received this honor for substantially reducing the high demand for claim adjustments ● Suntrust Perfect Attendance Award-recognized for punctuality and attendance ➤B.A. Business Management MTSU ➤Efficient Workflow Advocate ➤Enthusiastic team-builder ➤Alpha-Numeric and 10 key data entry ➤Word Processing Administration ➤Creative problem solving Professional History: Vanderbilt Storeroom Operations 01/10-present

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William C. Watts

“Working Will”

1627 Hickory Club Dr. Antioch, TN 37013 615-480-0405

[email protected]

Total Quality Assured Inventory Leadership

Maximizing exceptional customer service experiences through demonstrated excellent leadership

of inventory management, quality assurance, and workplace improvement initiatives

Inventory Management Trainer : Assumed versatile team lead related duties at Vanderbilt

● Greatly enabled thorough training of new employees and/or any additional staff

● Assertive input resulted in remarkable training maps/documentation

Quality Assurance Associate: Daily reviewed refrigerators, products, and services

● Frequently rotated product to guarantee freshness based on F.I.FO. principles

● Essential par level counting to meet daily food service requirements

● Special supervisor request to perform Cigna employee audit and telephone

assistance roles

Workplace Improvement: Consistent efforts resulting in positive outcomes

● Updated paid-out forms at Suntrust simplifying collateral release procedures

● Cigna Champion Award- Only 1 of 2 received this honor for substantially

reducing the high demand for claim adjustments

● Suntrust Perfect Attendance Award-recognized for punctuality and attendance

➤B.A. Business Management MTSU ➤Efficient Workflow Advocate

➤Enthusiastic team-builder ➤Alpha-Numeric and 10 key data

entry

➤Word Processing Administration ➤Creative problem solving

Professional History:

Vanderbilt Storeroom Operations 01/10-present

Cigna Gov’t Serv. Senior Reopenings Associate 06/07-08/08

Suntrust Consumer Loan Operations 04/99-06/07

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