Leading the way; making a difference

Human Element in Shipping

Dr Phillip BelcherMarine DirectorINTERTANKO

Leading the way; making a difference

Structure of Talk

When things go wrongIts all the Human’s faultWork with the HumanDesign IN the human

Leading the way; making a difference

INTERTANKO

Represent the INDEPENDENT tanker owners220+ full members300 Associate280,000,000 dwt 3,300 ships

Leading the way; making a difference

Our GoalZero fatalitiesZero pollutionZero detentions

Our committee set upISTEC VettingHEiSC

Leading the way; making a difference

When things go wrong

•Human error 80% all accidents• 100%?

•So naturally we focus on people•New regulations

Leading the way; making a difference

Why Rules are not followed:

•Lack of knowledge•Lack of surveillance and enforcement •Taking a short-cut•Rule not accepted•Lack of trust•Demonstrate professional skill •Rule could not cover everything•Restrict actions

Leading the way; making a difference

Compliance Culture

Seafarers ‘buy into the rule’.

They need to understand why it is necessary, why they should follow it and why they should train others to follow it.And regulators must always be seen to be applying the same rules and enforcing them equally.

Leading the way; making a difference

A question

If Humans are such a problem,

Why bother having them?

Leading the way; making a difference

Importance of people

•Integral part of the system

•Rules cannot cover everything, so machines cannot do everything

•People can think

Leading the way; making a difference

Designing for people

•Design the human into the system•Don’t just look at ergonomics•Think how people will:

• work with, • use and • maintain the system

Leading the way; making a difference

•Not good enough to stick it in a box

•When designing, consider Apple

•High quality products that you want to use

Leading the way; making a difference

Make the human element an asset

Thank you