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LEADING PRACTICESB2B Payment Risk & Cash Flow Management
Proprietary & Confidential: Strategic Treasurer © 2017
January 2017
Co-Presented By:
Proprietary & Confidential: Strategic Treasurer © 2017
About the Series & Presenters
2
Strategic Treasurer is a consulting firm advising
on treasury, financial risk and risk technology issues.
Experience: 30 years – 12 years leading ST -serving corporate, government, education and not-for-profit institutions
Today’s Co-Presenter:
Drew HoflerSr. Director, Financial Supply Chain
MarketingSAP Ariba
Today’s Co-Presenter:
Debbi DenisonSenior Consultant
Strategic Treasurer
Today’s Co-Presenter:
Craig JefferyManaging Partner
Strategic Treasurer
SAP Ariba is the world’s largest B2B
network – connecting over 2 million companies across the source to settle process. They have partnered with Discover to develop the award winning B2B payment platform: AribaPay.
Experience: 20 years leading innovation initiatives impacting treasury, finance, and procurement functions.
Proprietary & Confidential: Strategic Treasurer © 2017
B2B Payment Risk and Cash Flow Management
Topics of Today’s Discussion
3
Context. Treasury as a Steward
Payment Risk
Liquidity and Relationship Management
The Way Forward: Conclusions
1
2
3
4
Proprietary & Confidential: Strategic Treasurer © 2017
B2B Payment Risk and Cash Flow Management
Treasury as a Steward
4
Protect Liquid Assets
Secure Liquidity
Enable the firm’s long term balance sheet
Align operational risks to risk appetite
Secure Payments
Manage treasury Risk/Security Framework
Promote appropriate business actions
Proprietary & Confidential: Strategic Treasurer © 2017
Cash Conversion Cycle
5
$
Business
Treasury
SSC
Collection of Payments
Cash Purchase Services, Goods, or Raw Materials
Payments for Purchases
Production of Goods
Inventory Holding Period
Sale of Goods
Treasury Accounts Payable
Inventory
Protect Liquid Assets
Secure Liquidity
Enable the firm’s long
term balance sheet
Align operational risks to risk
appetite
Secure Payments
Manage Treasury
Risk/Security Framework
Promote appropriate
business actions
Accounts Receivable
Treasury Controllers
SSC
Proprietary & Confidential: Strategic Treasurer © 2017
Polling Question
6
What is your biggest concern in managing payables ?
Delivering to KPI’s (i.e. DPO)Managing fraudReducing exception callsDriving rebatesNo concerns
Proprietary & Confidential: Strategic Treasurer © 2017
B2B Payment Risk and Cash Flow Management
Cash Conversion Cycle: Opportunity Areas
7
Proprietary & Confidential: Strategic Treasurer © 2017
Payment Exposure
8
Mail:
• Check Stock• Physical Custody (Internal)• Postal Service (Points of Exposure)• Receipt Process (Lockbox, Invoice)• Application Process• Control of Address Information
ACH Wire:
• Change process for vendor master list
• Confidentiality/security of data
Timing: Unaware of exact timeframe-Delay for fraud detection
Proprietary & Confidential: Strategic Treasurer © 2017
B2B Payment Risk and Cash Flow Management
Fraud Risk
9
2016 Strategic Treasurer & Bottomline Technologies Treasury Fraud and Controls Survey
Proprietary & Confidential: Strategic Treasurer © 2017
Treasury Security
1. ASSESS & ARCHITECT Greater Awareness Assess Major Exposure Risks Understand Required Layers Regular Revision Ongoing Monitoring
Market & Situations
2. PREPARE & PREVENT Stronger Defense Posture Upgrade Processes Systems Staff Knowledge
3. MANAGE PROCESSES Maintain & Reinforce Position Ongoing Training Testing
4. REMEDIATION Respond & Recover Reporting Response (Fast, Appropriate) Rework (Restore to New Model)
FOUR PILLARSo f TREASURY SECURITY
Proprietary & Confidential: Strategic Treasurer © 2017
Polling Question
11
Payment RiskWhat are you doing to protect vendor master information?
We restrict access within our systemWe outsource mgmt. of data to a 3rd partyWe have no procedures in place
Proprietary & Confidential: Strategic Treasurer © 2017
B2B Payment Risk and Cash Flow Management
Areas of Exposure: Cash Conversion
12
Proprietary & Confidential: Strategic Treasurer © 2017
B2B Payment Risk and Cash Flow Management
Balance: Efficiency vs. Control
13
Automation results in reduction of head count for operational task and processing
Standardized process are scalable and easily adjusted as the business changes over time
Replace manual process reduces exception management
Efficiency is a key goal for projects, but other values may be key for ROI
Resources can be reallocated to more strategic initiatives
Consolidation or centralization of exception management, reporting and risk management
Better visibility and control over management of cash forecasting
Transformation of data to useable intelligence for fraud management and actionable areas of focus
Efficiency Control
Proprietary & Confidential: Strategic Treasurer © 2017
Payment Drivers
14
57% Fraud Protection
47% Efficiency
22% Cost
18% Liquidity Management
16% Working Capital
16% Scalability
14% Vendor/Supplier Management
13% Visibility
There are 2 top drivers
for payment initiatives with
a significant gap
between the other items.
Working capital management and
managing the financial supply chain
are both very important from
operational and strategic perspectives.
Fides Treasury Services & Strategic Treasurer 2016 Global Payments Survey
Proprietary & Confidential: Strategic Treasurer © 2017
B2B Payment Risk and Cash Flow Management
Liquidity & Working Capital
15
0%
6% 6%
16%
72%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Our organization measures:
Strategic Treasurer Supply Chain Finance Survey
3 to 1. Working capital metrics are used nearly 3x liquidity…if only one
is measured
3 out of 4. Nearly 3 out of 4 firms use Liquidity
and Working Capital Metrics
Accounting Definition:
Current Assets
–
Current Liabilities
Includes:• Cash
• Access to cash or convertible-to-cash sources
• Measure of creditworthiness
Liquidity Definition:
Net Working Capital
NWC
=
A/R + Inventory – A/P
Reflects:• Cash invested in operations
• Financing of inventory and customer sales (A/R)
• Financing provided by vendors (A/P)
• Highlights areas to free-up cash
• Excludes cash on hand
Proprietary & Confidential: Strategic Treasurer © 2017
Polling Question
16
Working CapitalDo you have formal working capital KPI’s ?
Yes, DSOYes, DPODPO and DSONone of the above
Proprietary & Confidential: Strategic Treasurer © 2017
Comprehensive View
Working Capital / Cost View
17
Wire TransfersOften ideal for extremely large
payments but can be too costly in other applications
Check/ACH PaymentsVery inexpensive and often superior to
checks. However some vendors have no visibility to the payment details, resulting in a
phone call. Paper check payments contain details with the payments. A familiar process, but slow with no visibility. Availability and posting mismatch with a high % chance of fraud.
Card PaymentsHave a significant fee for the vendor
which can impact the overall cost structure. The timing improvement of payments and reduced risk in many
cases nearly or fully offsets the cost to the vendor.
Availability/LiquidityWorking Capital
(Treasury)
Working Capital (Accounting)
Payment types impact the financial model
A/R + Inventory – A/P
Current Assets – Current Liabilities
Continuous vs. Monthly
Proprietary & Confidential: Strategic Treasurer © 2017
B2B Payment Risk and Cash Flow Management
Comprehensive View: Moving Beyond Win/Lose
18
PO Order
ShipmentReceipt of
Goods
PaymentReceipt of Payment
Cash Application
InvoiceReceipt of
Invoice
• One company’s A/P process impacts the other company’s A/R process
• Optimizing one part of the process sub-optimizes the whole.
Risk: Might create a liquidity situation.
Proprietary & Confidential: Strategic Treasurer © 2017
Competing Drivers
19
Solution
WCM Services and Supply Chain Financing
Discounting
Secure Network payment
Payment Status
Increase Free Working Capital DPO
Earn Discounts
Secure Electronic Payment at Reduced
Cost
Provide Payment Status & Approved
Invoice Portal
Low Cost, On Demand Financing, Faster DSO
Early Payment
Payment Remittance Details
Visibility to Payment Status and Approved
Invoice
Bu
yer
Va
lue
Su
pp
lier
Va
lue
Proprietary & Confidential: Strategic Treasurer © 2017
Benefits of Network-Based Payables
20
• Track and trace payments
• Get notification of short payment with additional payment details
Improved Supplier DSOVisibility into Payment Status
• Protect bank information with payment processing partner secure storage
• Faster method than check or lockbox
• Achieve ACH-like payment speed with enhanced information
Secure Payment Method Apply Cash
Example: Payment solution that allows buyers a secure payment option via a managed network.
• Apply funds with rich remittance details
• Support resources for inquiries
Proprietary & Confidential: Strategic Treasurer © 2017
Action Items for Everyone
• Examine Payment Process
- Efficiency
- Methods
• Opportunities to outsource payment duties
• Balance working capital/liquidity and fraud control
B2B Key Items
• Identify points of exposure
- Data
- Physical
- Processes
• Cash Flow Management
Proprietary & Confidential: Strategic Treasurer © 2017
B2B Payment Risk and Cash Flow Management
Contact Information
22
Strategic Treasurer was founded in 2004 by Craig Jeffery, a financial expert and trusted advisor to executive treasury teams since the early 1980’s. Partners and associates of Strategic Treasurer span the US, the UK, and continental Europe.
Atlanta Office Headquarters
525 Westpark Drive, Suite 130
Peachtree City, GA 30269
Website: strategictreasurer.com
Debbi DenisonSenior Consultant
Email: [email protected]
Direct: +1 678.466-2237
Craig JefferyManaging Partner
Email: [email protected]
Direct: +1 678.466-2222
Pittsburgh Office
210 Sixth Ave.
Pittsburgh, PA 15222
Website: ariba.com
Drew HoflerSr. DirectorFinancial Supply Chain Marketing
Email: [email protected]
Direct: +1 651.440-3165
With our recent twenty year milestone, the Ariba Network is nearly two million businesses strong, with tremendous support as a member of the SAP family. Together with our customers we’re changing the way business gets done. And we invite you to join us.