Leadership:Understanding its Global Impact

Chapter 3:Developing self awareness

Learning objectives

• Use reflective learning to develop self awareness

• Understand the means of developing leadership ability

• Identify your own emotional intelligence• Use coaching skills• Understand servant leadership as a

development model

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Chapter contents• Introduction• Spotlight: Julie Hammer• Reflective learning• Personal mastery• Leadership development• Emotional intelligence• Leader in action: Charles Handy• Mentoring and coaching• Servant leadership• Summary• Case study: A leadership development plan

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Spotlight: Julie Hammer

• Do what you are good at—and do the very best you can. You need to discover what you enjoy and focus on that. What is most important is that you work hard at whatever you do.

• Effective leadership:– know your values and beliefs– create a bond of trust between

yourself and team members

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• Characteristics of future leaders:– a broad education– boundless curiosity– boundless enthusiasm– belief in people and teamwork– willingness to take risks– devotion to long-term growth rather than short-

term profit– commitment to excellence– readiness and preparedness for the role or

situation – virtue and vision

Introduction

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• What business expects of its leaders:– the ability to think long term– good communication skills– self awareness– trustworthiness– having vision– understanding local/organisational culture– enthusiasm– integrity– optimism– the ability to give constructive feedback

Introduction (cont.)

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• Double-loop learning (Argyris 1991)

• Single-loop learning

• Reflective journal– incident– Reaction– Reflection– realisation

Reflective learning

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• Senge 1990

• Personal vision

• Current reality

• Creative tension

• Structural conflict

• Characteristics of personal mastery

Personal mastery

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• Development through self discipline

• Experience

• Education

• Leadership development programs– feedback intensive programs– skill-based programs – conceptual knowledge programs – personal growth programs

Leadership development

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• Elements:– understanding one’s feelings– empathy for others– the regulation of emotions to

enhance living

• Goleman (1995): Five factors:– self-awareness, self regulation,

motivation, empathy, social skill

Emotional intelligence

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• The sobering thought is that individuals and societies are not in the end remembered for how they made their money, but for how they spent it. (p. 10)

Leader in action: Charles Handy

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• Mentoring– informal relationship

• Executive coaching– focuses on specific, clearly articulated

outcomes

Mentoring and coaching

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• Robert Greenleaf 1970

• Leaders who want to make the world a better place

• Blanchard 2007– leadership component– implementation component– a question of heart

• Servant leaders lead because they want to serve others

Servant leadership

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• Characteristics and behaviours:– listening– empathy– healing– awareness– persuasion– conceptualisation– foresight– stewardship– commitment to the growth of people, and

building community (Larry Spears)

Servant leadership (cont.)

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• Insights and tools:– reflective learning– personal mastery– emotional intelligence– executive coaching– servant leadership

Summary

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• A framework for developing leaderships skills:– What leadership style or position do

you aspire to?– Analyse your own strengths and

weaknesses– Compare your current attributes with

those desired in the future– Develop capacity– Success

Case study: A leadership development plan

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