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Leadership, Management & Governance: Technology Innovation for Better Health Management. e-health Records in a Public Hospital: Kapkatet District Hospital Presenter: Dr. Kenneth Sigilai Medical Superintendent. KAPKATET DISTRICT HOSPITAL. In The Beginning. - PowerPoint PPT Presentation
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e-health Records in a Public Hospital:
Kapkatet District Hospital
Presenter: Dr. Kenneth Sigilai
Medical Superintendent
KAPKATET DISTRICT HOSPITAL
Location: Bureti district, Kericho county, Rift Valley province.
In The BeginningAll our Medical records were Manual: Patients carried OPD Books.
(OPD Card system collapsed long ago)Patients Registered Manually as they came
Multiple registers maintained at every pointMR Receipt books used to collect cost-
sharing revenue.
Medical Files archives
The Problem with manual systemOPD Book :
Got lost, torn & tattered.Easily Landed on the wrong hands
RegistersGot tornDifficult to trace RecordsConsumed lots of stationary
MR receipts:Money Disappeared
Our SolutionHospital commissioned an integrated
Hospital Management system. ( year 2006)Tasked local vendors to develop a system
tailored to GOK-MOH Data capture, clerkship and accounting norms
Development phased depending on funding ability. Funded largely using cost-sharing funds.
Currently covers the whole of Outpatient services and part of in-patient services
OPD Registration Desk
What Does It Do?Register PatientsUsed by outpatient clinicians for clerkshipUsed by diagnostic services to post resultsUsed by pharmacy staff to dispenseRevenue collectionGenerates reports for sectional heads &
hospital managers
System modules• Out patient:• Registration• Clinic Officer• Laboratory• Payments• Pharmacy
• In patient:• Admission• Ward Attendance• Payments• Discharge
• RevenueReceipts and payments
• Laboratory laboratory test, results and
reports• Pharmacy
Purchases, stock control & dispensing
• Maternitymaternity information
• ReportsMOH standard reports
INFORMATION FLOW CHART
Reg. CO. Lab
Revenue.
Pharmacy.
Dismissed
Admission.
Patient-File.
Pharmacy.
Billing.
Discharge.
OUT PATIENT PROCESS
IN PATIENT PROCESS
Milestones OPD fully functionalLearning curve complete: most staff members
now conversant and compliantOver 50 computer terminals activeFuture plans:
Roll out the system to cover all in-patient services
Paperless OPD
Impact Waiting time drastically reduced in
OPD Reception/Registration area (2 minutes)OPD Clinics (7 minutes)Pharmacy (4 minutes)Revenue office. (5 minutes)
Medical records trace-ableOPD reports instant and real timeIncreased demand for service (more clients)Revenue has increased 10 times (from 0.5
million in 2006 to 4.5 million, 2012 / month)
Lessons learntIts possible to apply technology in resource
constraint settingsE-records significantly assist hospital
managementIncreased work-load and reduced revenue
leakages leads to more resources for improving hospital environment, infrastructure and services
It requires visionary leadership to innovate
RecommendationsMOH should embrace IT, e-records &
electronic HMSThere is need of standardization Central sourcing of software could greatly
cut cost and allow smaller facilities access e-records