Leadership & Management Discussion for Lesson 6: Planning for Mission Accomplishment

Leadership & ManagementLeadership & Management

Discussion for Lesson 6: Discussion for Lesson 6:

Planning for Mission AccomplishmentPlanning for Mission Accomplishment

Lesson 6Lesson 6Reading ObjectivesReading Objectives

1.1. The student will comprehend goals The student will comprehend goals and plans and explain the relationship and plans and explain the relationship between them.between them.

2.2. The student will comprehend the The student will comprehend the concept of organizational mission and concept of organizational mission and how it influences goal setting and how it influences goal setting and planning.planning.


3. The student will comprehend the 3. The student will comprehend the types of goals an organization types of goals an organization should have and why they should have and why they resemble hierarchy.resemble hierarchy.

4. The student will comprehend the 4. The student will comprehend the characteristics of effective goals.characteristics of effective goals.


5. The student will comprehend the 5. The student will comprehend the four essential steps in the MBO four essential steps in the MBO process.process.

6. The student will comprehend the 6. The student will comprehend the difference between single-use difference between single-use plans and standing plans.plans and standing plans.


7. The student will comprehend how 7. The student will comprehend how responsibility can be allocated to responsibility can be allocated to accomplish planning and goal setting.accomplish planning and goal setting.

8. The student will comprehend the new 8. The student will comprehend the new planning paradigm and its use in planning paradigm and its use in learning organizations. learning organizations.

Lesson 6Lesson 6Discussion ObjectivesDiscussion Objectives

1.1. The student will comprehend the concept of The student will comprehend the concept of organizational mission and how it influences organizational mission and how it influences goal setting and planning.goal setting and planning.

2.2. The student will comprehend the four essential The student will comprehend the four essential steps in the MBO process.steps in the MBO process.

3.3. The student will comprehend the new planning The student will comprehend the new planning paradigm and its use in learning organizations.paradigm and its use in learning organizations.

Organizational MissionOrganizational Mission

The Mission states the organization’s The Mission states the organization’s values, aspirations and reason for values, aspirations and reason for existence.existence.

The Mission Statement is the basis for all The Mission Statement is the basis for all following goals and plans.following goals and plans.

Without a clear mission, goals and plans Without a clear mission, goals and plans may be developed haphazardly causing may be developed haphazardly causing the organization to fail. the organization to fail.

Goals and PlansGoals and Plans

Goals: Specify future Goals: Specify future endsends

Plans: Specify the Plans: Specify the meansmeans to future ends to future ends

Strategic Goals and PlansStrategic Goals and Plans

Strategic GoalsStrategic Goals pertain to the entire pertain to the entire organization (not specific departments).organization (not specific departments).

Strategic PlansStrategic Plans define the define the action stepsaction steps used to attain Strategic Goals.used to attain Strategic Goals.

Tactical Goals and PlansTactical Goals and Plans

Tactical GoalsTactical Goals apply to middle apply to middle management and describe what major management and describe what major departments must do to enable the departments must do to enable the organization to meet Strategic Goals.organization to meet Strategic Goals.

Tactical PlansTactical Plans

- Support major Strategic Plans

- Short in duration

Operational Goals and PlansOperational Goals and Plans

Operational GoalsOperational Goals: Specific results : Specific results expected of smaller units, groups or expected of smaller units, groups or individuals.individuals.

Operational PlansOperational Plans: Specific actions : Specific actions required to achieve Operational Goals and required to achieve Operational Goals and to support Tactical Goals. Developed at to support Tactical Goals. Developed at the lower level of an organization.the lower level of an organization.

Goal CharacteristicsGoal Characteristics

Specific and MeasurableSpecific and Measurable Challenging and RealisticChallenging and Realistic Defined DurationDefined Duration Linked to RewardsLinked to Rewards

Management By Objectives (MBO)Management By Objectives (MBO)

A method whereby managers and A method whereby managers and employees define objectives for every employees define objectives for every department, project and person and use department, project and person and use them to monitor subsequent performance.them to monitor subsequent performance.

Essential Steps for MBOEssential Steps for MBO

Set GoalsSet Goals The most difficult step.The most difficult step.

Develop Action PlanDevelop Action Plan For both workgroups and individuals.For both workgroups and individuals.

Review ProgressReview Progress Periodic during the year.Periodic during the year.

Appraise Overall Performance.Appraise Overall Performance. Review Annual Goals.Review Annual Goals.

The New Planning ParadigmThe New Planning Paradigm

Set stretch goals: Highly ambitious goals that Set stretch goals: Highly ambitious goals that are clear, compelling and imaginative.are clear, compelling and imaginative.

Create an environment that encourages Create an environment that encourages learning.learning.

Design new rules for planning staff.Design new rules for planning staff. Make continuous improvement a way of life.Make continuous improvement a way of life. Planning still starts and stops at the top.Planning still starts and stops at the top.

Types of PlansTypes of Plans

Single-Use Plans:Single-Use Plans: Developed to achieve specific Developed to achieve specific objectives not likely to be repeated. Includes objectives not likely to be repeated. Includes both programs and projects.both programs and projects.

Standing PlansStanding Plans: Developed to provide guidance : Developed to provide guidance for tasks performed repeatedly within an for tasks performed repeatedly within an organization. Examples include organizational organization. Examples include organizational policies, rules & procedures.policies, rules & procedures.

ResponsibilityResponsibility

What is it?What is it? Can it be delegated?Can it be delegated?

AuthorityAuthority

What is it?What is it? Can it be delegated?Can it be delegated?

A Message to GarciaA Message to Garcia

Pro’sPro’s Con’sCon’s BalanceBalance SituationalSituational Art of Leadership: give clear, concise directionArt of Leadership: give clear, concise direction Art of Followership: demand clear, concise Art of Followership: demand clear, concise

direction – ask questions!direction – ask questions! What applies to you?What applies to you?

J.W. Marriott, Jr.J.W. Marriott, Jr.

Treat people as you would like to be treatedTreat people as you would like to be treated Live the Golden RuleLive the Golden Rule People are my greatest assetPeople are my greatest asset Reach out to people; help, counsel, teach, guideReach out to people; help, counsel, teach, guide Listen to them!Listen to them! Support them so they can do their jobsSupport them so they can do their jobs Listen to their concerns, help them solve Listen to their concerns, help them solve

problems, get their adviceproblems, get their advice You need to be a SERVANT-LEADER!!!You need to be a SERVANT-LEADER!!!

Next ClassNext Class

The Chain of Command and Leadership The Chain of Command and Leadership TriadTriad

Read: Leadership & Management, Read: Leadership & Management, Chapter 7.Chapter 7.

SummarySummary

Organizational Mission:Organizational Mission: Statement of the organization’s values, Statement of the organization’s values,

aspirations, and reason for existence.aspirations, and reason for existence. Basis for all following goals and plans.Basis for all following goals and plans.

SummarySummary

Essential Steps for MBOEssential Steps for MBO Set GoalsSet Goals Develop Action PlanDevelop Action Plan Review ProgressReview Progress Appraise Overall Performance.Appraise Overall Performance.

SummarySummary

The New Planning ParadigmThe New Planning Paradigm Set stretch goalsSet stretch goals Create learning environment Create learning environment Design new rulesDesign new rules Encourage continuous improvementEncourage continuous improvement Plan from top down.Plan from top down.

Questions?Questions?

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Documents

Leadership & Management Discussion for Lesson 6: Planning for Mission Accomplishment