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Overview
Leadership in Transforming Organizational CompetitivenessTransformational IT
12/6/2018 1
Providing expert guidance on your digital journey
Agenda
• Something about Bill• Bill’s Philosophy• Pick the Right Transformation• Transformational Lessons Learned• Building a Roadmap• Building an Inspired Team
12/6/2018 2
About Bill Personally
12/6/2018 3
About Bill Professionally
12/6/2018 4
• Chemical Engineer• MBA
• Process Engineer
• Strategic / M&A Analyst• Production / General Manager• Division CIO• Global CIO
• President & IT Leader• Smart Factory Practice Lead
About Tenneco
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49%
33% 18%
TWO PRODUCT LINES
29%
71%
Ride Performance
Clean Air
71% Light Vehicle
11% Commercial Truck & Off-Highway
18% Aftermarket
2017 REVENUE
$9.3 Billion
33%
About CMG
2018 © CMG Consulting LLC All Rights Reserved 6
• CMG is a strategy consulting and advisory company with focus on Smart Grids, Smart Utilities, Smart Cities and Smart Buildings.
• We are experts in Energy, Water, Transportation, IoT, Telecommunications, and Software marketsand technologies.
• Our consulting services include the development of Corporate Strategy, Branding & MarketingStrategy, White Papers, Reports, Assessments, Gap Analysis, Benchmarking, Designs, Architectures,Roadmaps, Use Cases, Business Models, Business Cases, Marketing Programs, MarketDevelopment, Channel Development, Go-to-Market Plans, IT/OT Management, IT Strategy, OTStrategy, Product Innovation, Funding Strategy, and M&A Strategy.
We have built a knowledge library with 500 use cases and developed 18 frameworks
Disruption
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New technologies and business models are by their very nature disruptive.
Proactive organizations have the ability to capture value from the disruptions, and minimize the impact to their employees.
Picking the right battles is an important first step.
Change management for your employees and ecosystems is always a key to success.
My Philosophy
• “Genius is making complex ideas simple, not making simple ideas complex” – Albert Einstein
• “Remember that life's greatest lessons are usually learned at the worst times and from the worst mistakes” – Unknown
• There is no such thing as a turnkey project for any project worth doing
• Without the right team you’re not going anywhere
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This Photo by Unknown Author is licensed under CC BY-SA
My Three Most Impactful Lessons
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PeopleProcess
Tools
Results
• But the project was a technical success
• A common system will improve results without changing processes
• Look at how well this Excel sheet helps the process
Tools by themselves, add costs, they don’t solve problems
Digital Reality Check
• The Digital Economy is $3 trillion / all generated in last 20 years• Today’ top 5 most valuable companies are digital, in 2000 it was 1
of 5• To be a successful business in 3-5 years will require being digital• Many organizations struggle to compete in the digital worldDigital Advantages Customer / Market understanding Product / Service development Manufacturing performance Industry 4.0 Supply chain optimization
Your organization cannot afford to not embrace Digital
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Haser Consulting can guide you on your digital journey
Break away from your competition
Progression to Digital
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Foundational Stability- Reliable Performance- Cost Effective Architecture - Effective Data Governance
Effective Solution Delivery- Portfolio Management- Solution Delivery Methodologies- Vendor Management
Digital Transformation- Optimize and adopt new business models- Selection of new solution- Rapid deployment
Haser Consulting creates confidence and speed through every step of your digital journey
P&LImpact
Digital means exposing your data and processes to the world.Are you ready to reveal them?
Getting Started
Prerequisites• Underlying IT competency• Lean defined business processes• Clear vision of competitive focus areas• Effective partnering• Holistic approach to shifting business models• Continuous improvement mindset• Learning organization• Effective security program
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You must get the basics right first, before you embrace new digital models
We’re your partners in clearing the barriers
Foundational Stability
Understanding IT Performance Objectives Service Catalog• Speed, availability, redundancy• Security• Solution completeness• Global leverage
Benchmark performance• What, Where, Prioritizing Opportunities
Use of best cost resources• Internal staffing by country / 3rd party
Data Integrity• Data Collection• Enterprise Integration• Data Governance for key data
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Effective Solution Delivery
Portfolio Management – Optimize the things that matter
• Gathering of Demands• Prioritization of Work
Delivery Methodologies – Repeatable processes
• Traditional• Agile• Organization Change Management
Vendor Management• Sourcing• Contracting• Ongoing oversight
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Solution Delivery Methodologies
• Waterfall is the most cost effective approach for some projects
• Facilitates the use of best cost country resources and 3rd party resources
• Appropriate where requirements are clear
• Appropriate methodology based on project characteristics
• Methodology selected early in the ideation process
• Clear understanding of characteristics to use in selecting methodology
• Agile solution delivery is a key to digital success
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Non-AgileRigorous, Upfront
planning
Phase based processes
Big Bang delivery
Command & control
Limit change
IT / Biz Contention
AgileOngoing, adaptive
planning
Iterative build and test
Frequent delivery
Push decision lower
Embrace change
IT / Biz Collaboration
Agile Delivery
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Project team mindset• Scrum master ≠ Project manager• Self organized teams – broader responsibilities
Business involvement• Product owner ≠ Business project manager• Continuous engagement• Prioritized deliverables
Risk Tolerance• Launch with partial solutions• Learning while in production vs in testing
Keys to SuccessChoose the right peopleTrainingExecutive sponsorship & involvementRelevant KPI’s
Organizational Change Management
• Assess organizational impactWhere is resistance likely & why
• Develop and implement a clear communication planWhy, who, what, where, & when
• Required updates to organization designRebalance work loads Identify & address missing capabilities
• Effective training program Identify needs / measure results
• Measure solution adoption & effectivenessDrive required behavioral changes
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Organization change management is always key
Partnering & Capabilities
• IT Business Partners• Foot in both camps• Business model thought leader• Understanding of current and future technology
• Enterprise Architects• Understand capabilities and constraints of current landscape• Intimately familiar with emerging technology• Ability to speak in business value terms
• Business Leaders• Clear strategic vision• Open to new approaches• Realistic expectations on what it takes to succeed
Outcome is an evergreen IT roadmap and project portfolio
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Finding the Intersection
Technology Tools How do you Want to Compete• Operational Excellence• Customer Intimacy• Technology Leadership• Data Monetization• Product customization• Lifecycle services• Product as a service• Asset-less providers
12/6/2018 19
Artificial Intelligence
BlockchainIoT
Digital TwinContainers
BI Analytics
Big Data
Edge Compute
Cloud Services
3D PrintingVirtual Reality
Machine Learning
Successful organizations must match the right technology
with the right business models
Delivering Results at the Intersection of ‘Management Systems’ and ‘Leading People’
Superior Business Outcomes
Leading PeopleManagement Systems
Strategy and Planning Processes
Setting Visionand Inspiring Others
Creating a High-Performance Culture
Operational and Delivery Processes
Metrics and Measurement
Governance and Steering Committees
Earning 'Followership'
Establishing Winning Relationships
© 2016 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates.
Building Your Team
• Develop an organizational roadmap? What are your current gaps? What new capabilities are required by your technology roadmap? What capabilities will not be required going forward? What will be built internally / purchased externally
• Link development plans to organizational roadmapConfirm interest in new rolesAddress capability gaps required for next roleTie to training plans and budgets
12/6/2018 21
Current Positions Incumbent 12/31/18 Positions Candidate(s) 12/31/19 Positions Candidate(s) 12/31/20 Positions Candidate(s) Date Note
Data Service Lead EU Xxxx Xxxxxx Data Service Lead EU Xxxx Xxxxxx Data Service Lead EU Xxxx Xxxxxx Data Service Lead EU Xxxx Xxxxxx NA
Data Service Lead NA Xxxx Xxxxxx Data Service Lead NA Xxxx Xxxxxx Data Service Lead NA Xxxx Xxxxxx Data Service Lead NA Xxxx Xxxxxx NA
Data Service Lead AP Open Data Service Lead AP Open Data Service Lead AP Zzzz Zzzzzzz Data Service Lead AP Zzzz Zzzzzzz 6/1/2019 Move from Business
BI Solution Lead Open BI Solution Lead TBH BI Solution Lead TBH BI Solution Lead TBH 12/15/2018 External Hire
Cobal Programmer Xxxx Xxxxxx Cobal Programmer Xxxx Xxxxxx Not Required Not Required 9/30/2019 Retire MF in 2019
Dimensions for Key Drivers of Engagement
Communication
Future Vision
Recognition
Growth & Development
What Is Driving Engagement in IT?
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Engagement Actions
• Communication• Clarity on priorities • Understanding Tenneco Vision• Cascading the Message• CIO Town Halls
• Recognition• Peer Recognition – Kudos• Team Meetings – AOP provided for team get togethers
• Growth & Development• Build out employee curriculum• Online training materials
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Seven Leadership Skills You Need to Drive Results
1. Commit Leadership First Everything Else Second
2. Lead Differently Than You Think
3. Embrace Your Softer Side4. Forge Right Relationships, Drive
Right Results5. Master Communications6. Inspire Others7. Build People Not Systems
Digital Transformation
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Solution Implementation• Selection• Implementation methodology• Partner management
• Definition• Lean Optimization• Governance
• Ownership• User Experience• User Readiness• User Confidence
Overview
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Providing expert guidance on your digital journey
Questions