Leadership Conf Nov 26 2014 - Final

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    EMEA LEADERSHIP TELECONFERENCENOVEMBER 26, 2013

    1

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    AGENDA

    Welcome Esther Berrozpe

    Full Year Outlook 2013 Sidnei Sanches

    Profit Plan 2014 Esther Berrozpe

    Sidnei Sanches

    ELA: Built-in Marco Balliano

    Q&A All

    2

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    Key Financial Performance

    QUARTER 4 EOP OUTLOOK

    Q4 Nov Fcst vs Q4 Sept Fcst Q4 Nov Fcst vs Q3 Actual

    USD

    1 10.8 (9.2) (6.7) 4.9 9.2 0.4 10

    Q3 (Actual) Volume PMR P4G Rev Gen SDA CS Q4 (Nov Fcst)

    0.1% 1.2%

    Warranty: (0.9)m$

    Pension: (1.2)m$

    Infra : (1.9)m$

    Seasonality: (2.5)m$

    Engineering: 0.5m$

    O&T: 0.3m$

    MDA (33)kUUSD

    15 (1.8) (3.9) (2.7) 2.0 0.4 0.7 10

    Q4 (Sep Fcst) Volume PMR P4G Rev Gen SDA CS Q4 (Nov Fcst)

    1.8% 1.2%

    Material: (4.0)m$

    O&T/OCOS: 1.3m$

    F(x)

    Q4 Q4 Q3 Q4

    Nov Fcst Sep Fcst Actual LY vs. Sep Fcst vs. Q3 ACT vs. Q4 LY

    Units 3,313 3,360 3,058 3,214 (47) 255 99

    Net Sales 824 875 780 794 (51) 43 30asv 248.6 260.5 255.2 247.1 (11.8) (6.6) 1.5

    11.8% 11.9% 10.8% 12.1% (0.1) pts 1.0pts (0.3) pts

    (10.4)% (10.1)% (10.6)% (11.1)% (0.3) pts 0.2pts 0.7pts

    EOP Reported 10 15 1 8 (5) 9 2

    1.3% 1.8% 0.1% 1.0% (0.5) pts 1.1pts 0.3pts

    F(x) 1.33 1.33 1.33 1.30

    Q4

    SG&A %

    % of Sales

    US$ Million

    Gross Margin %

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    FULL YEAR EOP OUTLOOK

    4

    Q1 Q2 Q3 Q4 FY FY FY FY

    ACTUAL ACTUAL ACTUAL OUTLOOK OUTLOOK SEP FCST MAY FCST LYEAR

    Units 2,566 2,918 3,060 3,313 11,858 12,000 12,087 11,546

    Net Sales 668 732 778 824 3,001 3,085 3,115 2,874

    11.4% 11.3% 10.8% 11.8% 11.3% 11.4% 12.3% 9.9%

    (12.5)% (12.0)% (10.6)% (10.4)% (11.3)% (11.2)% (10.9)% (11.5)%

    EOP Reported (8) (6) 1 10 (4) 1 40 (52)

    (1.2)% (0.9)% 0.1% 1.2% (0.1)% 0.0% 1.3% (1.8)%

    F(x) 1.32 1.31 1.33 1.33 1.32 1.33 1.31 1.29

    Gross Margin %

    SG&A %

    % of Sales

    US$ Million

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    EXECUTIVE SUMMARY

    Macro-economic environment unchanged, still uncertain and volatile

    Industry demand expected to be flat overall; continuous decline in West Europe andgrowth in East and MEA region

    Step improvement in EMEA EOP driven primarily by MDA business

    PMR and selective volume growth in key markets/categories

    Restructuring plans(footprint and infrastructure)

    P4G execution

    Cash generation driven by earnings and working capital improvement

    TURN AROUND OF OUR MDA BUSINESS AND

    ENHANCE GROWTH AND PROFITABILITY OF SDA AND CUSTOMER SERVICE

    EMEA PROFIT PLAN 2014

    5

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    EMEA PROFIT PLAN 2014

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    KEY ASSUMPTIONS

    EMEA PROFIT PLAN 2014

    2013

    Outlook

    2014

    PPVariance

    HighLeve

    ls

    Indicators

    Industry Growth % (0.8)% 0.0%

    Market Share (%) 8.3% 8.6% 0.3 ptsVolume MDA (M units) 11.0 11.8 7.0%

    Volume SDA (M units) 0.7 1.0 33.6%

    Production (M units) 8.6 8.9 3.5%

    Revenues (Bi$) 3.0 3.3 10.0%

    KeyEOP

    Drivers

    PMR (% of Net Sales) (1.7)% 1.5%

    P4G Net (M$) 26 29Restructuring (M$) 23 33

    Rev Gen (% of Net Sales) 1.4% 2.0% (0.6) pts

    US$ Fx (avg) 1.32 1.33

    EOP.FCF.

    &WorkingCa

    pital EOP EMEA (4) 125 129

    (% of Net Sales) (0.1)% 3.8% 3.9 pts

    FCF 65 110 45(% of Net Sales) 2.2% 3.3% 1.1 pts

    Working Capital Year end 8.7% 6.3% 2.4 pts

    Year avg. 16.0% 14.0% 2.0 pts

    7

    EMEA PROFIT PLAN 2014

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    EMEAFULL YEAR P&L

    FY FY FY PP'14 vs OL13 OL13 vs 2012

    Mln US$ PP 2014 OL 2013 2012 B / (W) B / (W)

    Units 12,881 11,858 11,546 1,023 312Net Sales 3,310 3,001 2,874 309 127

    ASV 257.0 253.1 248.9 3.9 4.2

    Cost of Sales 2,809 2,662 2,590 (148) (71)

    % of Net Sales 84.9% 88.7% 90.1% 3.8 pts 1.4 pts

    Gross Margin 501 339 284 162 56

    % of Net Sales 15.1% 11.3% 9.9% 3.8 pts 1.4 pts

    Total SG&A 372 339 332 (33) (8)% of Net Sales 11.2% 11.3% 11.5% 0.1 pts 0.2 pts

    Amortization 4 4 4 0 0

    Operating Profit 125 (4) (52) 128 48

    % of Net Sales 3.8% (0.1%) (1.8%) 3.9 pts 1.7 pts

    Net Hedge / FX (1) (7) (6) 5 (1)

    All other OIOE (3) (4) (45) 1 41

    IC OIOE 0 0 (1) 0 1

    EBIT 120 (14) (104) 135 90

    EBIT % of Net Sales 3.6% (0.5%) (3.6%) 4.1 pts 3.1 pts

    Financial Performance

    EMEA PROFIT PLAN 2014

    2014 PLAN IS A KEY MILESTONE TOWARD LRP OBJECTIVES

    8

    EMEA PROFIT PLAN 2014

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    EMEA EOP BY BUSINESS

    EOP 2013 OL 2014 PP

    MDA $ (115)M $ 0M+$115M

    SDA $ 63M $ 74M+$ 11M

    CS $ 47M $ 50M+$ 3M

    EMEA $ (4)M $ 125M+$ 129M

    EMEA PROFIT PLAN 2014

    9

    EMEA PROFIT PLAN 2014

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    EOP CROSSOVER OL13 TO PP14

    EMEA PROFIT PLAN 2014

    EOP PP

    2014

    125

    CS

    3

    SDA

    11(13)

    BD/Ins.

    (2)

    Rev. Gen.

    (21)

    Restr.

    benefits

    33

    P4G

    30

    PMR

    51

    Volume

    39

    EOP

    2013 OL

    4

    Special

    Projecst

    EOP (US $ M)

    - 0.1% 3.8%EOP, % ofNet sales

    Includes US $10M

    of PMR related to

    R/S activities

    AGGRESSIVE PLANS IN ALL LEVERS TO BRING OUR MDA BUSINESS TO BREAK-EVEN

    MDA

    773K

    units

    2013=1.4%

    2014= 2.0%

    MDA improvement of US $115M

    10

    EMEA PROFIT PLAN 2014

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    EMEA TOTAL VOLUME

    MDA INCREMENTAL VOLUME +775K

    EMEA PROFIT PLAN 2014

    '000 units 2013 2014 % Delta

    MDA / CS 11,115 11,890 7.0% 775

    Total BI 4,565 5,035 10.3% 470

    Total FS 6,476 6,779 4.7% 303

    CS 74 76 2.7% 2

    SDA 741 990 33.6% 249

    TOTAL VOLUME 11,858 12,881 8.6% 1,023

    11

    EMEA PROFIT PLAN 2014

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    INDUSTRY AND WHIRLPOOL EVOLUTION 2012-2014

    98 97 96 94 96 95 94Whirlpoolprice index

    0.0%0.0%0.0%0.0%0.0%0.0%0.0%

    -2.0%

    -5.0%

    0.2%

    -0.4%

    -2.3%

    -0.8%

    -2.0%-1.1%

    8.6%8.7%8.6%8.5%8.4%8.3%

    8.4%8.4%8.3%8.2%8.0%8.1%

    7.7%7.9%8.3%

    Q1

    ActQ2

    ActQ3

    ActQ4

    ActFY

    Act

    Q1

    OLQ2

    OL

    ASSUMING FLAT INDUSTRY IN 2014, GROWTH IN BOTH MARKET SHARE AND PRICE INDEX

    Indutry Sales units, % change vs. LY

    Whirlpool Market share, %

    1, Data for July and August, September data from GfK will be available end of NovemberSource: GfK, MDA-9, EU-23

    95 94 94

    Q3

    OLQ4

    OLFY

    OL

    2012 2013

    95 96 97 96 96

    2014

    Q1

    ActQ2

    ActQ3

    Act1Q4

    OLFY

    OL

    Outlook

    FY

    2012

    FY

    2013

    FY

    2014

    EMEA PROFIT PLAN 2014

    12

    EMEA PROFIT PLAN 2014

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    MDA VOLUME BY COUNTRY

    Volume (Ths. units) PP 2014 2013 OLVs. 2013 OL

    (units)Vs. 2013 OL (%)

    Northern Europe 862 799 62 7.8%

    Benelux 655 626 29 4.6%

    Germanics Area 1.755 1.670 85 5.1%

    Switzerland 173 158 15 9.4%

    NORTH AND CONTINETAL REGION 3.445 3.254 191 5.9%

    France 1.675 1.604 71 4.4%

    Italy 1.220 1.220 - -

    Iberia 190 176 14 7.7%

    Greece 85 75 10 14.0%

    WEST & SOUTH REGION 3.170 3.083 87 2.8%

    Poland & Baltic 677 608 69 11.3%

    Central Europe 431 398 34 8.5%

    Poland. Baltics & Central East 1.108 1.006 103 10.2%

    Eastern Europe Region 422 378 44 11.6%

    South East Europe 329 306 22 7.3%

    EAST & SOUTH EAST EUROPE AREA 751 685 66 9.6%

    ME & NWA AREA 852 811 41 5.0%

    South Africa 720 620 100 16.1%

    IKEA 1.510 1.345 165 12.2%CENTRAL. EAST & MEA REGION 4.941 4.467 474 10.6%

    OEM 228 214 14 6.7%

    Total MDA 11.784 11.011 773 7.0%

    13

    EMEA PROFIT PLAN 2014

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    MDA MILC CROSSOVER 2013 TO PP 2014

    Positive mix driven by:

    Product mix in every country

    Built in growth plan

    Dish growth New product launches: Dragon88/ Fjord project

    Net Price Increase +1%LFL

    Mix

    (12)

    TPI MILC

    FY 2014

    641

    Mix

    53

    32

    Volume

    39

    CPU Log.

    4

    FX

    (11)

    MILC

    FY 2013

    536

    LfL

    MILC (US $M)

    14

    DETAILED PMR PLAN DEFINED FOR EACH COUNTRY AT A TRADE PARTNER LEVEL

    EMEA PROFIT PLAN 2014

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    2014 PROFIT PLANP4G

    IMPORTANT COST REDUCTION CRITICAL TO DELIVER 2014 OBJECTIVES

    Million $ Q1 Q2 Q3 Q4 FY

    Materials + FPS 8.4 7.8 10,2 10.9 37.2

    Conversion 0.7 3.9 4.0 3.2 11.7

    O&T Capitalization (6.4) (9.0) 1.7 2.9 (10.9)

    Freight & Warehouse 0.8 1.0 1.1 1.1 4.1

    Quality 1.3 1.3 1.3 1.3 5.3

    OCOS (1.1) 0.5 (0.6) 0.7 (0.4)

    Corporate recharge (0.6) (0.6) (0.6) (0.6) (2.4)

    PEP - (2.6) (3.2) (1.9) (7.6)

    Infrastructure (2.2) (1.7) (2.3) (0.6) (6.8)

    P4G MDA 0.9 0.5 11.6 17.2 30.3Material 0.4 0.4 0.4 0.4 1.6

    Logistics 0.3 0.3 0.3 0.3 1.2

    Quality (0.3) (0.3) (0.3) (0.3) (1.3)

    Infrastructure (0.6) (0.7) (0.7) (0.9) (2.9)

    P4G SDA (0.3) (0.3) (0.4) (0.5) (1.5)

    EMEA P4G 0.7 0.2 11.2 16.7 28.8

    15

    EMEA PROFIT PLAN 2014

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    EMEA PP2014FULL YEAR FCF

    NET EARNINGS AND WORKING CAPITAL MAIN DRIVERS OF CASH GENERATION

    US$ Million

    2012

    Actual

    2013

    Outlook

    2014

    P.Plan

    Net Earnings ($95) $0 $85

    Amort/Deprec $115 $92 $102

    Funds from Operations $20 $92 $187

    Receivables ($49) $12 ($40)

    Inventories $13 $14 $50

    Payables ($44) $12 $44

    Working Capital ($79) $39 $54

    Other Op Accounts $35 $4 $31

    Restructuring $13 $31 ($28)

    Cash from Op.Cycle ($11) $166 $245

    Capital Expenditure ($88) ($101) ($135)

    Free Cash Flow ($99) $65 $110

    FCF % of NS %(3.0) %2.2 %3.3

    FULL YEAR

    16

    EMEA PROFIT PLAN 2014

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    EMEA P&L PP14 BY QUARTER

    Q1 Q2 Q3 Q4 FY

    Mln US$ PP 2014 PP 2014 PP 2014 PP 2014 PP 2014

    Units 2,831 3,137 3,349 3,564 12,881

    Net Sales 736 813 859 902 3,310

    ASV 260.1 259.2 256.4 253.2 257.0

    Cost of Sales 639 699 720 751 2,809

    % on Net Sales 86.8% 85.9% 83.9% 83.3% 84.9%

    Gross Margin 97 114 138 151 501

    % on Net Sales 13.2% 14.1% 16.1% 16.7% 15.1%

    Total SG&A 88 96 92 96 372

    % on Net Sales 12.0% 11.8% 10.7% 10.7% 11.2%

    Amortization 1 1 1 1 4

    Operating Profit 8 17 46 54 125

    % on Net Sales 1.1% 2.1% 5.3% 6.0% 3.8%

    Net Hedge / FX (0) (0) (0) (0) (1)All other OIOE (1) (1) (1) (1) (3)

    IC OIOE 0 0 0 0 0

    EBIT 7 16 45 53 120

    EBIT % of Net Sales 0.9% 2.0% 5.2% 5.9% 3.6%

    Financial Performance

    17

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    EMEA PROFIT PLAN 2014

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    EMEA P&L SEQUENTIALQ1 14 VS. Q4 13

    Q1 Q4 vs OL'13

    Mln US$ PP 2014 OL 2013 B / (W)

    Units 2,831 3,313 (482)

    Net Sales 736 824 (88)

    ASV 260.1 248.6 11.4

    Cost of Sales 639 727 88

    % of Net Sales 86.8% 88.2% 1.5 pts

    Gross Margin 97 97 0

    % of Net Sales 13.2% 11.8% 1.5 pts

    Total SG&A 88 86 (2)

    % of Net Sales 12.0% 10.4% (1.6) pts

    Amortization 1 1 (0)

    Operating Profit 8 10 (2)

    % of Net Sales 1.1% 1.2% (0.1) pts

    Net Hedge / FX (0) (0) (0)

    All other OIOE (1) (1) 0

    IC OIOE 0 0 (0)

    EBIT 7 9 (2)

    EBIT % of Net Sales 0.9% 1.1% (0.2) pts

    Financial Performance

    MDA (485)Ku

    Material: 4.7m$

    Conversion: 2.0m$

    Expenses: 0.7m$ 13= 0.6%14= 1.7%

    19

    PMR CROSSOVER Q4 2013 TO Q1 2014EMEA PROFIT PLAN 2014

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    PMR CROSSOVER Q4-2013 TO Q1-2014

    MILC

    Q1-2014

    146

    Mix

    14

    TPI

    5

    LfL

    6

    Volume

    (13)

    MILC

    Q4-2013

    134

    MILC (US $M)

    VOLUME SEASONALITY MORE THAN OFFSET BY PMR ACTIONS

    47

    MILC/

    unit (US $) 55

    20

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    AGENDA

    Welcome Esther Berrozpe

    Full Year Outlook 2013 Sidnei Sanches

    Profit Plan 2014 Esther Berrozpe

    Sidnei Sanches

    ELA: Built-in Marco Balliano

    Q&A All

    21

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    AMBITION TO REGAIN NUMBER TWO POSITION IN BUILT IN BY 2017

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    AMBITION TO REGAIN NUMBER TWO POSITION IN BUILT-IN BY 2017

    *Including IKEASource: Whirlpool internal data, GfK data, BCG analysis

    #3 in EMEA Built-in market... ... #2 in EMEA Built-in market

    13% market share*... ... to 16% - 17% market share

    4.6 million sold units... ... 6.0 6.5 million sold units

    750 million Euro net sales... ... 1 1,1 billion Euro net sales

    5 million Euro operating profit... ... 90 100 million Euro operating profit

    to 2017From 2013E...

    23

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    CONSUMERS FAVOR BI APPLIANCES OVER FS DUE TO AESTHETICS

    Purchased MDA product categories and reasons for choice of BI / FS"Which appliance did you buy? As free-standing (FS) or Built-in (BI)?" "Why as free-standing or Built-in"

    35%

    8%

    9%

    13%

    34%

    23%

    14%

    16%

    65%Microwave

    oven

    23%

    Hobs 80%

    Ovens 78%

    Dishwasher 70%

    Refrigerator /

    Cooler31%

    4%

    Source: 80 interviews with consumers from Italy, France, Germany and Poland who bought a kitchen within the last three yearsconducted September 2013; BCG analysis

    Why FS:"Elegancy of the appliance", "Too big to built it in", "Price"

    Why BI:"Predefined in kitchen layout"

    Not boughtBought as FSBought as BI

    Why BI:

    "Predefined in kitchen layout" "Space optimization"

    "Esthetics"

    Why FS: "Flexibility with regards to position"

    Why BI: "Predefined in kitchen layout", "Esthetics"

    24

    AS A CONSEQUENCE BI GAINING SHARE OVER FS

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    AS A CONSEQUENCE, BI GAINING SHARE OVER FS

    FranceItaly Germany PolandConsumer behavior

    7.46

    35%

    65%

    6.63

    33%

    2008

    67%

    2012 2012

    74%

    11.92

    25%

    2008

    75%

    13.07

    26%

    11.99

    2008

    43%

    54%

    57%

    13.89

    46%

    2012

    69%

    31%

    2008 2012

    4.08

    78%

    4.35

    22%

    Built-in

    Free-standingMDA1market vol.(in Mn. units)

    1. MDA 9 product categories excluding hoods 2. Based on 80 interviews per market with consumers who bought a kitchen within the last three yearsconducted September 2013Source: GfK, Consumer research, BCG analysis

    More and more built-

    in product offerings in

    relevant price set for

    consumers

    Exception Italy:

    postponement of

    kitchen investments

    due to macro-

    economic downturn

    Built-in preferred to

    freestanding mainly

    due to esthetics2

    Development of Bshare since '08

    25

    http://upload.wikimedia.org/wikipedia/commons/1/12/Flag_of_Poland.svghttp://upload.wikimedia.org/wikipedia/commons/b/ba/Flag_of_Germany.svghttp://upload.wikimedia.org/wikipedia/commons/c/c3/Flag_of_France.svghttp://upload.wikimedia.org/wikipedia/commons/0/03/Flag_of_Italy.svg
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    ONLINE DEVELOPED INTO MAIN INFORMATION SOURCE AS SALES

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    Across countries, online most important infor-mation

    source (exemplary for BI hob purchase1

    )...

    ... and online sales growing rapidly since 2010 (total

    volume of focus countries in Mn. units)

    In-store

    information 18%

    Brochures &

    catalogues17%

    General

    magazines9%

    Family andfriends

    14%

    Sales

    assistant35%

    Internet 51%

    1. Which of the following sources of information did you use to gather information about your current built-in hob? 2. And what kind of internet website did you visit to gather information?Source: Research Plus Study: Cooking U&H Hob Shopper Insight, Feb 2012 (Quantitative web survey with structured questionnaire of 20min, carried out in last 2 weeks of November 2011);GFK data as of end of 2012MDA 9 excluding hoods ; BCG analysis

    Traditional

    sales

    Internet

    sales

    2012

    13.3

    11.8

    (89%)

    1.5

    (11%)

    2010

    12.4

    11.5

    (93%)

    0.9

    (7%)

    Share of online sales

    1% / 32k units

    16% / 563k units

    10% / 613k units

    25% / 311k units

    ONLINE DEVELOPED INTO MAIN INFORMATION SOURCEAS SALES

    CHANNEL ALSO GROWING RAPIDLY

    +625k

    27

    THREE TYPES OF GROWTH CONSIDERED TO PROJECT 2017 SALES

    http://upload.wikimedia.org/wikipedia/commons/1/12/Flag_of_Poland.svghttp://upload.wikimedia.org/wikipedia/commons/b/ba/Flag_of_Germany.svghttp://upload.wikimedia.org/wikipedia/commons/c/c3/Flag_of_France.svghttp://upload.wikimedia.org/wikipedia/commons/0/03/Flag_of_Italy.svg
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    WHIRLPOOL CORPORATION CONFIDENTIAL

    Capture market growthAssumptions on market growth modeled for each channel

    and country with market teams

    Graph illustrative

    20172013

    THREE TYPES OF GROWTH CONSIDERED TO PROJECT 2017 SALES

    Gain share

    Defined bottom-up together with market teamsdraft list of

    focus trade partners per initiative defined

    Gain share

    IKEA

    Benefit from organic IKEA growth

    Three volume growth types

    Capture

    market growth

    One market execution plan

    Source: WHR / BCG BI growth project team

    28

    4 SHARE-GAIN INITIATIVES AND 4 ENABLERS WILL CREATE BI

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    Initiative Description

    Optimize brand

    portfolio

    Position KAid at attractive price pointin the premium segment' to tap larger part of

    high-end market & deploy optimized brand portfolio

    Gain share

    initiatives

    Enablers

    Grow volumes with

    selected trade partners

    Gain volume through few selected trade partner dealsleveraging on our Value

    Brands (e.g. co-operation with pan-EU DIY or local large furniture trade)

    Leverage retail / online

    growth

    Benefit from Retail/Online BI growth with a dedicated replacement offering,

    supported by a differentiating 360 degree campaign

    Leverage Online /

    Digital

    Optimize own website(including e.g. planning tools) to capture and steer consumers

    in new purchase-path

    Identify strong players to 'run with the runners'and support them to succeed in the

    marketplace

    Ensure sustainable

    product leadershipContinuously update product line-upacross all categories and manage quality

    Reinforce consumer &customer perception

    Meet rising expectations re availabilityand service leveland ensure appropriatelevel of brand invest

    Conduct changes to

    organizational

    structure

    Implement structural changes on organizational level(central and in markets) to

    enable WHR's sales organization to exploit the potential

    4 SHARE GAIN INITIATIVES AND 4 ENABLERS WILL CREATE BI

    LEADERSHIP

    A

    B

    C

    D

    E

    F

    G

    H

    Capture selected "high-

    volume" accounts

    Sustain profitable

    Kitchen specialistbusiness

    Source: WHR / BCG BI growth project team

    29

    VOLUME PROJECTED TO GROW FROM 4 6M TO 6 3M UNITS

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    VOLUME PROJECTED TO GROW FROM 4.6M TO 6.3M UNITSNET SALES TO INCREASE FROM 725MTO 1,1BN

    263

    222

    210

    Volume (in k units)

    6,500

    6,000

    5,500

    5,000

    0

    Baseline 2013

    Market growth

    IKEA

    A: KitchenAid

    B: High volume

    C: Retail growth

    D: Sustain Kitchen

    2017

    6,260

    4,606

    160

    500

    300

    2013

    4,606

    A

    B

    C

    D

    1. Assumed to take 40% of additional Wh irlpool volumes above market growth from Electrolux (incl. Electrolux IKEA business), 30% from value brand players, 20% from BSH; stretch caseNote: PMR impact included on base business as outlined in LRPSource: WHR / BCG BI growth project team

    Resulting BI market position and

    market shareVolume and value projection

    725

    45

    56

    57

    46

    789

    26

    46

    1,064 xx Net sales (in m)2013 2017

    #1 ~26% ~25%

    #2 ~17% ~16%

    #3 ~13% ~15%

    Gain share from1:

    Electrolux

    DeDietrich

    Neff/Siemens

    Other value brandplayers

    30

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    AGENDA

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    WHIRLPOOL CORPORATION CONFIDENTIAL

    AGENDA

    Welcome Esther Berrozpe

    Full Year Outlook 2013 Sidnei Sanches

    Profit Plan 2014 Esther Berrozpe

    Sidnei Sanches

    ELA: Built-in Marco Balliano

    Q&A All

    32