Leadership _ an Introduction v 3.0

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LeadershipAn Introduction

Sept, 2014

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Presented By : -

Deepesh Nair

Suraj Obhan

Saswata Paul

Amol Pawar

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Who is a Leader ?Defining Leadership

Visualizing You as a future leader

Qualities a good leader needs to possess

Situational Leadership Styles

A story of LeadershipBeing a pioneer

The necessity of Management and Leadership as separate

functions

Content

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Who is a Leader

Director

Vice President

Manager

These are ROLES

.while LEADERSHIP is aTRAIT.4


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Role - capacity, position, responsibility, duty.

Trait - mark, attribute, property.

Break the Myth

Leader Qualities Manager

Shape Culture Execute

Transformational Style Transactional

New Road Direction Existing Road

Set Direction Approach Plans Detail

Sell Vision Tell

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Defining - Leadership & Leader

Leadershiphas been described as "a process of social influencein which one person can enlist the aid and supportof others in

the accomplishment of a common task".

Leader , at the most basic level, a leader is someone who leads

other. Has a set of followers 6
http://en.wikipedia.org/wiki/Social_influencehttp://en.wikipedia.org/wiki/Peer_supporthttp://en.wikipedia.org/wiki/Task_(project_management)http://en.wikipedia.org/wiki/Task_(project_management)http://en.wikipedia.org/wiki/Peer_supporthttp://en.wikipedia.org/wiki/Social_influence


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Visualizing You as a Future Leader

Why should anyone be LED By YOU ?

Individuals will only follow if one can :

Find ways to engage people &

Rouse their commitment towards a greater common goal.

Thats too Bookish But how do I do that ?

To answer this question, one needs to recognize and

exhibit the Qualities Of a Good Leader.

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Why should anyone be LED By YOU ?

Good leaders exhibit high degree of EQEmotional Quotient

* HBR Daniel Goleman8


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So will anyone with those qualities be a GREAT Leader ?

Not Necessarily : Its not only the Qualities but the situation and way in which they

are applied , determines the Success and failure of a Leader & Leadership.

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To make it Simpler - Leadership Styles

The 4 Development Levels

To know which leadership style to use, you need to diagnose the development level the

person is at, by task. The four development levels are;

D1. Low competence, high commitment

D2. Some to low competence, low commitment

D3. Moderate to high competence, variable commitment

D4. High competence, high commitment

Learning The 4 Leadership Styles

S1. Directing: The leader provides specific direction and closely monitors task

accomplishment.

Behaviours: structure, organise, teach and supervise.

S2. Coaching: The leader continues to direct and closely monitor task accomplishment, but

also explains decisions, solicits, suggestions, and supports progress.Behaviours: direct and support.

S3. Supporting: The leader facilitates and supports peoples efforts towards task

accomplishment and shares responsibility for decision-making with them.

Behaviours: praise, listen and facilitate.

S4. Delegating: The leader turns over responsibility for decision-making and problem-

solving to people.Behaviours: turn over responsibility for day-to-day decision-making.

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In 2000, started the company

Spectramind e-services Pvt Ltd

Spectramind was a pioneer in the

Business process outsourcing in India.

$ 20 ( Billion )

BPO

LPO

KPO

HROBPM

An exceptional story of leadershipBeing a Pioneer

1984 - American Express in. JAPAC Ops

1994 Started GE's captive BPO arm.

By 1999, become a 10,000 employee org.

By 2002 Spectramind

had 9000 employees

Merged withWIPRO - 2002

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The father of Indian BPO IndustryMr. Raman Roy

Could Raman have done it just being a Great Leader ?

The answer is - NO12


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The necessity of Management and Leadership

Leadership Management

Two distinctive and complementary systems of action. Both being essential for

success.

Coping with complexity

Practices and procedures are largelyresponse to emergence of large

organizations

Brings a degree of order andconsistency to key dimensions e,g

quality, profitability etc

Coping with change

Aligning people the Vision Motivating and inspiring

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Thank You

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Leadership _ an Introduction v 3.0