Leadership Academy 2R - 2017

Leadership Academyfor Returning Leaders

15 May 2017

Gabrielle K. Gabrielli, Ph.D.

Ground Rules

1. Turn any cell phones or anything else thatmakes sound to the off or silent position.

2. Be on time including from breaks.3. Listen actively.4. Keep an open mind.5. Be respectful to everyone; don’t interrupt.6. If you break any rules, you sing.

90-Second Updates

• Who are you?• What do you do? (30 second elevator

speech)• Any updates to share including on

mentoring?

Agenda

Monday 15 May 20171300 Working Lunch, Ground Rules, Objectives, Introductions

1330 Skills Highly Successful Entrepreneurs ShareSystems ThinkingPeople ProductionOrganizational DevelopmentLeadership

1400 Decision MakingAssessmentDiscussion and Application

1530 Critical ThinkingAssessmentDiscussion and Application

1620 Leadership Academy Mentoring and CoachingDiscussion

1630 Adjourn

Learning Objectives

• Discuss skills highly successfulentrepreneurs share

• Assess decision-making capabilities• Describe ways to improve decision making• Explain how to market yourself with a bio• Discuss critical thinking skills

Systems Thinking

• Strategic vision• Project management• Goal setting• Decision making• Process improvement• Critical thinking• Succession planning

People Production

• Developing self• Getting the right people on the team• Training and growing others• Recruiting, hiring, and retaining talent• Recognizing and rewarding talent• Coaching and mentoring• Providing feedback and accountability• Delegating

Organizational Development

• Marketing• Finance• Branding• Sales• Culture• Structure• Governance

Leadership

• Communication• Emotional Intelligence• Innovation• Creativity• Time and priority management• Leading by example• Collaborating• Pragmatism• Risk taking

Leadership

• Humility• Flexibility• Authenticity• Resourcefulness• Resilience• Honesty• Responsiveness to feedback• Asking for help

3 Components of Critical Thinking

1. Evidence2. Reasoning3. Fallacy

What Constitutes Evidence?

Evidence is objective information used tomake and support a conclusion. It is notbased on:

– Assumption: Focusing on past events topredict future events

– Perception: Focusing on how things appearrather than observing objectively

– Emotion: Focusing on how a situation makesyou feel rather than the evidence


• Data

Facts and statistics collected for analysis


• Facts– The customer left the facility at 4:00p.m.– The office had 200 visitors last month.– This toilet was reported to be leaking in

January.– This facility upgraded its air conditioning

system last month.


• Observation– I can see water stains on the ceiling.– The employee looks pale and weak.– The evidence was collected and logged

at 8:30am today.– This restroom has not been serviced.


• Testimony– “He has made repeated angry calls.”– “The bus ran over my foot.”– “She went into cardiac arrest this

morning.”– “I saw a man vandalizing the facility.”

This report mentions a leaking roof in thegroup home, so I need to verify that.

Fact or Assumption? Why?

Fact - critical thinking (objectivelyfocusing on how to gather evidence toverify or refute a claim)

Identifying Critical Thinking

The practice of critical thinking requires:

• Having an attitude of curiosity that has noagenda, but seeks to find evidence of truth

• Asking questions as a way to explore aproblem or evaluate a claim or argument

• Using evidence-based reasoning to reviewa situation before making a conclusion

Identifying Critical Thinking

Reasoning

• Inductive reasoning - you makeobservations and then draw a conclusionbased on those observations. This is abottom-up approach to logic.

• Deductive reasoning - you make aconclusion and then determine if you havesufficient evidence to support theconclusion. This is a top-down approach.

Fallacy

• A fallacy is a deceptive, misleading, orfalse notion, belief, etc.

• Fallacies use mistaken reasoning. Thismeans that a fallacy is partially built onfacts, but it is not true.

• On page 5, please answer the exercise onidentifying fallacies.

This critical thought process- evidencegathering that leads to a conclusion- is

Inductive Reasoning

Evidence

ReviewAnalysis

Evaluation

Conclusioncalled inductivereasoning. Evidencesupports theconclusion.

Its opposite- deductive reasoning- posits atheory (or conclusion) and then looks forevidence to support it. This practice works

Deductive Reasoning

Conclusion(hypothesis)

well for testing ascientific hypothesis,but is not appropriatefor yourinvestigations.

EvidenceEvidenceEvidence

Critical thinking can guide the processof investigating.

In essence, you are investigating themerits of a claim: Something badhappened at this time on this day.

Using Critical Thinking

8-Step Critical Thinking Process1. Identify the issue.

2. Collect evidence.

3. Analyze evidence.

4. Evaluate evidence.

5. Use creativity.

6. Form initial conclusion.

7. Scrutinize the process.

8. Draw final conclusion.

Step 1 - Identify the issue.What is the real issue?•Who?•What?•When?•Where?•How?

Critical ThinkingStep 1 - Identify Issue

Step 2 - Collect evidence.What evidence will I need to gather toinvestigate?•Documents•Research from reputable sources•Interviews

Critical ThinkingStep 2 - Collect Evidence

Step 3 - Analyze the evidence.What kinds of evidence is most relevantand reliable?•Is the information reliable?•Are my observations enough?•What data might support or refute the claim?•Are there any logical fallacies in the evidence?

Remember to stay objective.

Critical ThinkingStep 3 - Analyze Evidence

Step 4 - Evaluate the evidence.Evaluate the evidence.•Do you have enough evidence to supporta conclusion?•What does the evidence suggest?•Are there gaps in the evidence?

Critical ThinkingStep 4 - Evaluate Evidence

Step 5 - Use your creativity.Consider alternatives and implications.•Think creatively about alternatives.•Challenge yourself to think outside ofyour assumptions.

Critical ThinkingStep 5 - Use Creativity

Step 6 - Form an initial conclusion.Draw initial conclusions.•Consider implications.•Consider advantages anddisadvantages of your initial conclusion.

Critical ThinkingStep 6 - Form Initial Conclusion

Step 7 - Scrutinize the process.Scrutinize the process that led to yourinitial conclusion.•Is there another way to explain theevidence?•Is there adequate support from the evidence for your conclusion?•Develop a “devil’s advocate” approach.

Critical ThinkingStep 7 - Scrutinize Process

Step 8 - Draw a conclusion.Synthesize the facts to form a finalconclusion.•Based on all of the evidence you have,draw a conclusion.•Objectively summarize the details.•Determine any additional steps thatmust be taken.

Critical ThinkingStep 8 - Draw Conclusion

8-Step Process

While this process may seem lengthy at first,these 8 steps can become second nature.To help you remember, think of the processin stages.


Remember that evidence is the basis of anyconclusion.


Evidence

ReviewAnalysis

Evaluation

ConclusionCritical thinkinginforms, guides,and directs theinquiry process.

Qualities of Critical Thinkers

1. Curiosity2. Creativity3. Rationality4. Self-awareness5. Humility6. Open-mindedness7. Discipline8. Objectivity

Importance of Creativity

• In a study of more than 1,500 CEOs from60 countries and 33 industries, it wasfound that creativity is the most critical skillto help CEOs navigate our ever changing,complex world.

• Unfortunately, top executives often don’tpractice their creative skills enough to besuccessful in using them.

Blocks to Creative Thinking

• Looking for the “right” answer• Logical, practical thinking• Following rules• Being too serious• Avoiding ambiguity• Saying you are not creative

Creativity Self-Assessment

• Answer the creativity self-assessment onpage 5 of your handout.

Qualities of Creative Thinkers

1. Value ideas.2. Explore options.3. Embrace ambiguity.4. Celebrate the offbeat.5. Connect the unconnected.6. Don’t fear failure.

Maxwell, How Successful People Think: Change Your Thinking, Change Your Life (2009)

See What Others Don’t See

Cultivating Creativityin Times of Crisis

• Spend time with creative people.• Look for the obvious.• Practice mental agility.• Dare to be different.• See problems as opportunities.

Maxwell, Cultivating Creativity in Times of Crisis (April 29, 2015)

Questions?

Your website portal:http://gabrielleconsulting.com/leader2017r