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Leaders: Why You Should Say NO Like a Boss July 18, 2017 Webinar begins at 1:30 CT Marjorie Engle Senior Vice President Organizational Development & Family Business Services

Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

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Page 1: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Leaders: Why You Should

Say NO Like a Boss

July 18, 2017Webinar begins at

1:30 CTMarjorie Engle

Senior Vice PresidentOrganizational

Development & Family Business Services

Page 2: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Administration

If you need HR or CPE credit, please participatein all polls throughout the presentation.

Page 3: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Administration

A recording of today’s webinar will be emailed for your reference or to share with others.

Page 4: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Administration

For best quality, call in by phone instead of using your computer speakers.

Page 5: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Administration

To ask questions during the presentation, use the questions box on the right side of your screen.

Page 6: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

About the SpeakerMarjorie EngleSenior Vice PresidentOrganizational Developmentand Family Business Services

Extensive experience in board governance, executive coaching, organizational analysis, succession and strategic planning

Certificate in Family Business Advising from the Family Firm Institute (FFI), FFI Fellow

Page 7: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Poll #1

Page 8: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Why say “no?”

Page 9: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Why say “no?”

Not selfish

Page 10: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Why say “no?”

Not selfishAllows space

Page 11: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Why say “no?”

Not selfishAllows spaceTo stay healthy

Page 12: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Why say “no?”

Not selfishAllows spaceTo stay healthyDevelop others

Page 13: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Poll #2

Page 14: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Tips forsaying

“no”

Page 15: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Be firm & clear

Tips forsaying

“no”

Page 16: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Be firm & clearNo excuses

Tips forsaying

“no”

Page 17: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Be firm & clearNo excusesPrioritize

Tips forsaying

“no”

Page 18: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Steps

Page 19: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Steps

1. Listen

Page 20: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Steps

1. Listen2. Say “no”

Page 21: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Steps

1. Listen2. Say “no”

3. Remain non-confrontational

Page 22: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Steps

1. Listen2. Say “no”

3. Remain non-confrontational4. Stand firm

Page 23: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Poll #3

Page 24: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Saying “no” to your boss

Page 25: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Boundaries

Page 26: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

The most important things

Page 27: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI
Page 28: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Statements of Tribute Worksheet: Retirement Party or Your *80th Year

This exercise helps create a personal mission of who you want to be to avoid living a life of regret.

ROLES

STATEMENTS OF TRIBUTE

ROLE#

ROLE#

PERSONAL MISSION STATEMENT

Excerpt from The Seven Habits of Highly Effective People

Page 29: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Taken from The Seven Habits of Highly Effective People

Page 30: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

“What is important is

seldom urgent, and what is

urgent is seldom

important.”

Page 31: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

WEEKLY PLANNING

1. REVIEWyour mission

REVIEWprevious week

IDENTIFYa priority goal

PLANfor the week

Page 32: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI
Page 33: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Poll #4

Page 34: Leaders: Why You Should Say NO Like a Bossslides.aghuniversity.com/slides/2017/saying-no-170718.pdfCertificate in Family Business Advising from the Family Firm Institute (FFI), FFI

Marjorie EngleSenior Vice President, Organizational Development & Family Business Services

[email protected]/in/marjorieengle@Marjorie_AGH316.267.7231

Thank you!