LBT HISTORY · The Pine Avenue Link is re-branded The Passport and continues its service of downtown Long Beach venues. ... • SCRTTC is a non-profit organization made up of Southern

September 2018LBT At-A-Glance 1-2

EXECUTIVE LEADERSHIP TEAM (ELT)

Kenneth A. McDonaldPresident and CEO

Debra A. JohnsonDeputy CEO

Vincent C. EwingGeneral Counsel

Lee BurnerExecutive Director/VP,Transit Service Delivery

and Planning

Anthony CohenExecutive Director/VP,

Maintenance and Infrastructure

LaVerne DavidExecutive Director/VP,

Employee and Labor Relations

Lisa PattonExecutive Director/VP,

Finance and Budget

2018 BOARD OF DIRECTORS

Patrick PhamExecutive Director/VP,

Information Technology

ADMINISTRATION

Maricela de RiveraSecretary/Treasurer

Sumire GantChair

Michael ClemsonBoard Member

Eric WidstrandCity Representative

Non-Voting

Lea EriksenCity Representative

Non-Voting

Colleen BentleyVice Chair

Steven NealBoard Member

Mary ZendejasBoard Member

Adam CarrilloBoard Member


LBT HISTORY

March 1963 Articles of Incorporation for Long Beach Public Transportation Company are approved and the Board of Directors conducts its first meeting.

May 1963–1977William (Bill) Farrell becomes first general manager of the Long Beach Public Transportation Company.

1963 The first bus procured by Long Beach Public Transportation Company was the Dreamliner model bus.

May 1974Grand opening of new Long Beach Transit offices and maintenance department at 1300 Gardenia Avenue.

1975Dial-A-Lift begins services for customers with disabilities who are unable to use the LBT fixed-route bus system.

1977–1980Gerald (Jerry) Haugh served as the second general manager of Long Beach Transit.

1980–2013 Lawrence (Larry) Jackson hired as the third general manager of Long Beach Transit. He would lead the company for the next 33 years.

August 1982Long Beach Transit Mall is dedicated.

Mid 1990s Instituted downtown shuttle service called the Runabout, and later the Pine Avenue Link.


September 1998A second operating facility is opened in North Long Beach, giving LBT an opportunity to expand its fleet.

1998AquaBus service begins with two 40-foot boats skippered by Catalina Express boat captains.

2001The Pine Avenue Link is re-branded The Passport and continues its service of downtown Long Beach venues.

2004–2009LBT adds 89 gasoline-electric hybrid buses to the fleet introducing production model gasoline-electric hybrid buses into revenue service.

2009The U-Pass program begins at CSULB. The U-Pass program funded by the university provides complimentary bus service for students, faculty and staff.

2011AquaLink service begins with a high-speed catamaran that adds express service and a stop at Belmont Pier.

Winter 2013LBT added 64 new 40-foot Gillig compressed natural gas (CNG) buses to the fleet.

2013LBT celebrates 50 years of moving the community forward.

August 2013Kenneth McDonald becomes the fourth President and Chief Executive Officer of Long Beach Transit.

March 2017LBT adds 10 Battery-Electric Buses to its fleet.

LBT HISTORY (Cont’d)


LBT SOURCES OF FUNDING

LBT provides public transportation to more than 26 million boarding

customers annually in southeastern Los Angeles County and northern

Orange County. With a service area covering over 100-square miles

across 13 cities, LBT annually runs more than 6.9 million service

miles over 700,000 service hours, using 248 fixed-route buses. LBT

also operates demand responsive paratransit service and water taxi

service.

STATISTICSFY 2018 Customer Boardings 23.8 million FY 2019 Operating Budget $98.02 millionFY 2018 Vehicle Miles Traveled 7.7 million FY 2019 Capital Budget $38.37 millionNumber of Routes 35 Fleet 248 vehicles

LBT service attracts a variety of customers, including those who utilize public transit as their primary

means of travel. Transit ridership by students has also grown significantly in recent years primarily

due to the elimination of school bus service. These core customers rely on LBT to get to medical

appointments, school, work, and to other recreational destinations throughout LBT’s service area.

ABOUT LBT

Source: FY 2019 Long Beach Transit Budget


LBT CUSTOMER – TRIP PURPOSE

LBT CUSTOMER – OCCUPATION

Employed47.8%

Student36.0%

Retired6.5%

Unemployed6.2%

Other3.3%

OccupationEmployed Student Retired Unemployed Other

Source: FY 2018 Annual Customer and Community Evaluation Survey


ABOUT LBT (Cont’d)

Personal Business13.1% Recreational /

Social9.1%

Shopping5.6%

School30.3%

Work35.0%

Medical5.6%

Other1.3%

Trip Purpose Personal Business Recreational / Social Shopping School Work Medical Other


LBT CUSTOMER – ANNUAL HOUSEHOLD INCOME

LBT CUSTOMER – ALTERNATIVE TRANSPORTATION MODE



ABOUT LBT (Cont’d)

$40,000 & above32.2%

$30,000 to$39,9997.0%

$20,000 to$29,99922.7%

Under $19,99938.0%

$15,000 or less33.9%

Income

Get a ride23.2%

Walk17.0%

Other public transit15.9%

Carpool10.5%

Drive alone9.7%

Bicycle7.6%

Uber/Lyft5.7%

Cab/taxi5.1%

Would not make trip4.6% Other

0.5%

Alternative Transportation


LBT’s commitment to connecting communities and moving people has been emphasized through its strategic priority of promoting the community and industry focus. Below are some highlights of LBT’s partnerships:

Regional Transit Access Pass (TAP)• TAP is a regional fare instrument that is a durable, eco-friendly, “smart card” that contains smart-

chip technology designed to improve the transit experience.

• The TAP card enables public transit customers to electronically purchase and load bus and rail passes on one convenient card, which allows customers to seamlessly travel among all TAP-enabled systems within Los Angeles County.

• LBT transitioned to TAP in February 2015.

Southern California Regional Transit Training Consortium (SCRTTC)• SCRTTC is a non-profit organization made up of Southern

California Community Colleges, Transit Agencies and Universities working together to deliver training courses to transit workers across Southern California.

• The Consortium offers a training program which helps transit agencies (such as LBT) meet present and future technical/mechanical labor workforce needs.

• SCRTTC provides benefits to the transit industry and educational institutions by the development of a bottoms-up, industry-driven competency-based curriculum.

Public-Private PartnershipsLBT utilizes innovative community partnerships to help in the provision of cost-effective service and programs to its customers.

• Global Paratransit, Inc., provides LBT’s Dial-A-Lift paratransit service.

• Catalina Express operates LBT’s water taxis which provide service along the Long Beach coast.

• California State University, Long Beach (CSULB) has pioneered LBT’s U-Pass program in which CSULB pays to allow students, faculty and staff to use any LBT bus throughout the regular school year.

• The Belmont Shore Employee Rider Pass Program, funded through the Belmont Shore Business Association, allows area employees to ride LBT, thereby helping to offset the area’s parking congestion.

LBT COMMUNITY PARTNERS


LBT continues to have a leadership role in its efforts towards environmental preservation and resource efficiency. LBT’s overall goal is to reduce its reliance on fossil fuels, leading to greater energy efficiency and independence.

LBT is very proud of its record for aggressively implementing strategies to achieve this goal by using sustainable materials, methods and technologies that improve the environmental, social and economic health of the communities it serves.

• LBT was one of the first transit agencies in California to install particulate traps on its diesel bus fleet, allowing for an emissions level equal to that generated by Compressed Natural Gas (CNG) and Liquefied Natural Gas (LNG) buses.

● With 76 gasoline-electric hybrid buses, 125 CNG buses in service and 10 battery-electric buses, 85 percent of LBT’s fleet is alternatively fueled.

● An energy audit by Southern California Edison helped LBT introduce new energy conservation practices, such as utilizing more energy-efficient lighting, and charging equipment in off-peak hours.

● As a result of the Environmental and Sustainability Management System (ESMS) training completed by its staff, LBT is successfully implementing numerous strategies to reduce environmental impacts to the agency.

● LBT’s entire bus fleet is equipped with bike racks, which can accommodate up to three bicycles per bus.

LBT ENVIRONMENTALSUSTAINABILITY


LBT operates a public transit system with a wide range of services, including:

Service Area Statistics

• More than 100-square miles, covering the cities of Long Beach, Lakewood and Signal Hill—as well as portions of Artesia, Bellflower, Carson, Cerritos, Compton, Hawaiian Gardens, Los Alamitos, Norwalk, Paramount and Seal Beach.

• 800,000 residents live within one-quarter mile of LBT bus stops.

• 26.2 million annual boarding customers.

• LBT routes connect to Los Angeles Metro, Orange County Transportation Authority (OCTA) and other regional operators.

• Customers can transfer to regional transit operators’ services with a special interagency transfer that can be loaded on TAP, the regional LA County monthly EZ Pass, or the OCTA and LBT Day Pass.

• Dial-A-Lift service is available to Long Beach, Lakewood and Signal Hill residents.

AccessibilityAll LBT Fixed-Route and Water Taxi vessels are 100-percent mobility-device accessible.

Water Taxis

• LBT’s two 40-passenger AquaBus vessels travel through the Long Beach Harbor between waterfront attractions like the Queen Mary, the Aquarium of the Pacific, Pine Avenue Circle and Shoreline Village.

• LBT’s AquaLink I and II are 75-passenger, high-speed catamarans that operate along the Long Beach coast, from the Long Beach Harbor to Alamitos Bay Landing.

• Fixed-route bus service

• Demand-responsive paratransit service (Dial-A-Lift)

• Water taxi service (AquaBus and AquaLink)

• Special services (such as the LA Galaxy Express, LA Chargers Express and the summer Museum Express)

LBT PRODUCTS AND SERVICES


• Fixed-Route, Paratransit and Water Taxi Service• Over 23 million annual boardings• 35 Routes

• 800 Employees• 2 Operating Facilities• Fleet of 248 vehicles

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S:\GIS\Tasks\Basemap\2018_Aug\2018_08_offset_route_template.mxd

Long Beach Transit Route Map

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112 Broadway / Clark

111 Broadway / Lakewood

104 Spring St. / El Dorado Park

94 7th St. to Bellflower & Stearns

102 Spring St.

101 Carson St.

96 ZAP Super Service

7th St. to Clark93

131 Redondo Ave.

103 Lakewood Mall

7th St. to Woodruff921 Easy Ave./Santa Fe/CSUDH

Cherry

Downey Ave.

21

22

Passport37

Anaheim St./To Santa Fe45

Anaheim St./To Downtown46

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72 Alamitos - Orange - Hunsaker

71 Alamitos - Orange

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Santa Fe / Del Amo191

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181 Magnolia

171 PCH / Market Place

174 PCH / Ximeno

175 PCH / CSULB

173 PCH / Studebaker

172 PCH / Palo Verde


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S:\GIS\Tasks\Government_Relations\cities_served\2014_aug\2014_08_Cities Served by LBT.mxd

P a c i f i c O c e a n

0 2 41Miles

¯Long Beach Transit Route

Cities Served by Long Beach Transit August, 2014

3 Long Beach Transit Facilities:

1. Administrative, Operating and Maintenance Headquarters: LBT1 (1963 E. Anaheim St.)

2. Operating and Maintenance Facility: LBT2 (6860 Cherry Ave.)

3. First Street Transit and Visitor Information Center: 1st St. and Pine Ave.

3

1

2

LBT FACILITIES


Anaheim Street Facility – LBT1LBT’s administrative, operating, and maintenance headquarters are at the Anaheim Street Facility located at 1963 E. Anaheim St. This site is located at the center of the LBT service area, about 2.5 miles from downtown Long Beach, and is well suited for operator and bus exchanges. The eight-acre site was designed with 183 bus storage spaces.

Cherry Avenue Facility – LBT2LBT’s second operating and maintenance center, often referred to as LBT2, was built in 1998 and is located on approximately 10 acres at 6860 Cherry Ave. The site offers operational advantages for the northern part of the service area, especially with reduced deadhead time. LBT2 is equipped and staffed for operations, planning and service planning, training, fueling and light maintenance. This facility is outfitted with a CNG fueling facility to allow for the operation of LBT’s 85 CNG buses.

LBT FACILITIES (Cont’d)


First Street Transit GalleryThe First Street Transit Gallery is located in downtown Long Beach on 1st St. between Long Beach Blvd. and Pacific Ave. This location is central to downtown Long Beach activities and in close proximity to new and proposed developments. It provides a variety of amenities for transit operations and customers: exclusive bus lanes, traffic control equipment and kiosks with graphic and electronic displays showing real-time arrival and departure information. The Gallery, which serves as the focal point for local, sub-regional and regional transit systems, was recently renovated and features improved lighting, public art signage, landscaping and customer amenities.

Transit and Visitor Information CenterThe First Street Transit Gallery is also home to LBT’s Transit and Visitor Information Center located on the corner of 1st St. and Pine Ave. The facility opened in June 2009 and provides both visitor and transit information, along with sales of transit fare media. Many customer service features are also available at the Center, including expanded window service hours, a real-time transit schedule display, a touch-screen kiosk that provides 24-hour transit information, and downtown Long Beach’s first public restrooms with a dedicated attendant.

LBT FACILITIES (Cont’d)


LBT ORGANIZATIONAL CHART

Documents

LBT HISTORY · The Pine Avenue Link is re-branded The Passport and continues its service of downtown Long Beach venues. ... • SCRTTC is a non-profit organization made up of Southern