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LAX Concierge “Concierge services for $1 ”

LAX Concierge “Concierge services for $1 ”. Objective We will provide the best customer services to your Hotel guest trough professional and hospitable

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Page 1: LAX Concierge “Concierge services for $1 ”. Objective We will provide the best customer services to your Hotel guest trough professional and hospitable

LAX Concierge

“Concierge services for $1 ”

Page 2: LAX Concierge “Concierge services for $1 ”. Objective We will provide the best customer services to your Hotel guest trough professional and hospitable

Objective

• We will provide the best customer services to your Hotel guest trough professional and hospitable Concierge

We are ready to go the extra mile to obtain our goal… Guest Satisfaction!

• “ In Service Trough Friendship “

Page 3: LAX Concierge “Concierge services for $1 ”. Objective We will provide the best customer services to your Hotel guest trough professional and hospitable

Customer Expectations

Customer Satisfaction

Quality

Value

Free Service

Priority

Accuracy

Care

Page 4: LAX Concierge “Concierge services for $1 ”. Objective We will provide the best customer services to your Hotel guest trough professional and hospitable

Meeting the Guest Needs

• All provided with a professional Concierges.

• With Yes I can Attitude

Free Hotel Services

Welcome Felling

No Waiting

Accuracy

Friendly

Restaurant Reservations

Transportation

Flowers

Tours

Hotel Information

Schedules

Flights

Page 5: LAX Concierge “Concierge services for $1 ”. Objective We will provide the best customer services to your Hotel guest trough professional and hospitable

Your Hotel Cost & Investment

• Lobby Desk• Phone Line• Computer• Printer

Page 6: LAX Concierge “Concierge services for $1 ”. Objective We will provide the best customer services to your Hotel guest trough professional and hospitable

Hotel Benefits

• Guest services coverage 7am-10pm 360 days a year (unless other is required)

• No payroll Hassle• No worker’s comp expense• No health insurance expense• Customer services satisfaction and business

guarantee to improve.