Lawson Update Winter 2005

Copyright © 2005 Lawson Software, Inc., All rights reserved. This information is confidential and proprietary to Lawson © and cannot be reproduced without permission. Fall 2005

Lawson UpdateWinter 2005


Solutions News

• Product – 9.0 Lawson’s Newest Release– Technology– Application

• Sales and Services

• Customer Training

• Global Support Center

• CUE 2006 - Update


9.0Lawson’s Newest ReleaseLawson’s Newest Release


What is Lawson 9.0?

• Lawson’s new release of technology and applications.

• Will be delivered in two phases:1. Technology – GA November 22, 20052. Applications – Targeted 1st Half 2006


What is Lawson 9.0?

Lawson Enterprise Financial

Management Suite 9.0

Lawson Human Capital


Lawson Supply

Chain Management

Suite 9.0

Lawson Enterprise

Performance Management

Suite 9.0

Lawson System

Foundation Suite 9.0

Lawson Business Process


9.0 is:

• An integrated business management system, designed to meet the unique needs of service-centric industries.

9.0 delivers:

• Feature rich applications;

• Relevant business intelligence;

• Tools for adapting solutions to client business processes; and

• Robust foundation including all required runtime technology.


For more information on 9.0

Lawson Web Seminar – December 15, 2005Register at www.lawson.com/events

Lawson will be holding a client webinar session on December 15, 2005 to introduce the Lawson 9.0 vision and roll-out plan. During this webinar, you will hear an overview of the Lawson 9.0 vision and the delivery of our promises made at CUE 2005. We will also go

into details about Lawson System Foundation (LSF) 9.0, BPM 9.0 and EPM.

Webinar Title: Introduction to Lawson 9.0 Speaker: Mahar Hakim

Time: Thursday, December 15 10:00 - 11:00 CST


Lawson Mobile Supply Chain Management 4.1

• GA – November 18, 2005

• Functionality– Receiving and Delivery

• Mobile PO Receiving, including Bin Putaway, Lot/Serial Tracking, and Delivery Information

– Par and Cycle Counting• Miscellaneous minor enhancements

– Support for Symbol MC50 handheld

• Benefits– Helps to simplify receiving, delivery and inventory

processes by automating data collection where the work is done.


Lawson Surgical Instrument Management 4.1

• GA – November 18, 2005

• Functionality– Instrument-level tracking

– Supports barcodes, etching or Infodots

– Support for Symbol MC50 handheld

• Benefits– Helps improve Operating Room (OR) service by ensuring the right

instruments are available when and where they are needed


Decommission Announcements

iSeries• Upgrade programs from 7.2 to 8.0

are currently available.

• There will be a skip upgrade option to move from 7.2.2 to 8.1.0 applications.

3rd Party Technology Products

IBM iSeries server sys.,V5R2

9/30/05

Crystal Enterprise 8.0.8.5 and

2/15/06

Crystal Reports 8.5 2/15/06

Compaq Tru64 hardware platform, Informix and Sybase databases will not be supported on Lawson 8.1 Env.

8.1 Environment

iSeries

7.2 product release 5/31/07

For More Information support.lawson.com


Customer Training Updates

NewNew Training Opportunities and Topics

• Instructor-led training courses for January – March 2006, focus on new technologies:

– Security Administration– User Administration– Reporting Services

• Online Classroom– 12 upcoming sessions

• Client Discussion Forums– 19 upcoming sessions

• Live Webcasts– 35 upcoming sessions

• Remote Server Access


Customer Training Updates

CUSTOMER PROMOTIONCUSTOMER PROMOTIONPurchase one seat in an upcoming Client Discussion Forum, and get

one additional seat at no charge

– Limited to one free seat per customer– Offer expires March, 31 2006– Contact the Lawson training registrar:

• Toll free: 888-449-8931 • [email protected]

– Promotional Code: Q1CDF

Contact the Lawson Training Registrar directly to Contact the Lawson Training Registrar directly to take advantage of this limited time offertake advantage of this limited time offer


Professional Services Update

NewNew Offers:• On Shore/Off Shore Seamless Services• Hackett best practices

– Lawson Enabled Process Reengineering utilizing Hackett• Upgrade Factory

NewNew solutions underway • Compliance Management using Enterprise Performance Management• 8.1 Technology Upgrade Program• 8.1 Technology Strategy and Planning• 8.1 Technology Training for system administration and security• 8.1 Technology Security: Design, construction and deployment• 8.1 Technology installation (new clients)• Process Flow Integrator: Strategy and planning, installation, training

and consulting for design, construction and deployment


Global Support CenterEvent Survey - Quarterly Results

Measurement Rating

Responsiveness 96%

Resolution 91%

Overall Satisfaction - Phones & Lawson Interactive Support (LIS)

93%

Overall Satisfaction - LIS Only 96%


CUE 2006 Update


What’s Planned

• More Academy Sessions– New registration process to allow attendees

– Registration will open for all session types at the same time

• More Personal Development Sessions

• More Academy seats

• More Power Training classes– Available on Friday and Saturday prior to CUE 2006 start

• Lawson Tips & Techniques– Lawson Tips are quick tips on using Lawson applications

– Look for these throughout the event

• Product Demonstrations– Sign up for product demonstrations through your Sales Executive


What is New for CUE 2006

• Lawson• Networking• Lawson Book Store• Session Handout Room• Lawson Cyber Café• Orlando Attraction Discount Tickets via website• Executive Forum


CUE FAQ’s

• Why has the price for CUE gone up so much?– More hands-on academy sessions

• Requires more computers, more space and more resources

– More personal development sessions• Requires more space and more resources

– Add networking sessions• Requires more sessions on the agenda means more space and more resources

– Make account managers available at CUE• Requires more resources

– Lawson continues to research other comparable events to keep the price competitive for what is offered

– Lawson offers more “features” for customers at client conferences so they get the most for the registration fee

I could have used another three days to get in all of the sessions that I wanted to attend.Kevin Smothers, Atlanta Journal-Constitution


CUE FAQ’s

• Where exactly is the conference?– CUE 2006 will be divided evenly between two hotels:

• Marriott Orlando World Center• Caribe Royale Resort & Conference Center

– Hotels are <1 mile apart and transportation will be continuously available

– Both hotels will host education, training and Lawson updates– Caribe Royale will host academies– Both hotels will host breakfast and lunch


CUE FAQ’s

• What sessions will be offered?– 100+ “Must Have” break out session

• titles are available on-line– 100+ Advanced & Technical sessions – Plus more academy sessions– Plus Customer presented sessions– Plus more personal development sessions

– Additional sessions will be added in mid January– Session registration will go live in February


The Academy Sessions are excellent. I can justify my CUE attendance by the information I bring back from these sessions alone.

Sue Lang, Good Samaritan Hospital

CUE FAQ’s

• What are Academy Sessions?– Opportunity for hand-on “test-drive” of a Lawson product, guided by

Lawson product experts– Classroom-type setting– Lawson will assist as you navigate through the features and capabilities of

a specific Lawson application, allowing you to gain an understanding of how it can benefit your organization

– By popular demand, Lawson continues to increase the number of academy sessions are on the agenda

– Academy Sessions from all Application and Technical Suites will be available to choose from


CUE FAQ

• What are Personal Development Sessions– Sessions targeted at professional development topics such as time

management, change management, ethics, etc

– Allows customers to gain personal, professional and Lawson knowledge all from one conference

Keep in the personal development sessions. They are great!Julie Holmes, Monroe Clinic


CUE FAQ’s

• What are Power Training Sessions?

– Standard Lawson training courses that are concentrated and focused on topics of interest and can be completed in one or two day classes

– These do require an additional fee (Fees include breakfast and lunch)• One day – $850

• Two days – $1700

• Three days - $2,550

– Power Training classes currently planned for April 6,7 and 8– Invoice Matching– Receiving and Delivery– Mobile Par and Cycle Counting– Implementing Employee and Manager Self-Service– Advanced Human Resources and Personnel Administration– ProcessFlow– Reporting Services– Smart Notification– IOS Administration– Lawson Security Administration


See You In Orlando

• Price Breaks for CUE 2006Price Breaks for CUE 2006$1,695 until 12-31-05

$1,895 until 3-30-06

$2,095 until 4-12-06

• Register On-LineRegister On-Linewww.lawson.com/events

www.digitalconcourse.com


Thank You!

Lawson Software, and Lawson are registered trademarks of Lawson Software, Inc.IBM is a registered trademark of International Business Machines Corporation.

Documents

Lawson Update Winter 2005