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Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Law Office TechnologyWhy it Needs to Be in Your School’s Curriculum and How to Get it There
Kenneth HirshDirector of the Law Library and Information Technology and Clinical Professor of Law, University of Cincinnati College of Law
Wayne MillerAssistant Dean for Academic Technologies, Duke University School of Law
David WhelanManager, Legal Information, Law Society of Upper Canada
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
THE LAST TEN YEARSDavid Whelan
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Slow Start
Early promise of Application Service Providers goes bust with Silicon Valley
Windows XP Pro debuts in 2001 and ends up the significant business desktop OS for the decade
Typical lawyer has a Dell desktop running Windows 98 and either Microsoft Word or Corel WordPerfect
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Document Driven
Microsoft W
ord 2000
Microsoft W
ord 2002
Microsoft W
ord 2003
Microsoft W
ord 2007
Corel WordPerfe
ct 9
Corel WordPerfe
ct 10
Corel WordPerfe
ct 11
Corel WordPerfe
ct 12
Corel WordPerfe
ct X3
Corel WordPerfe
ct X4
Source: Wikipedia.org, 2009 American Bar Association Legal Technology Survey
Open Office 1.0
Open Office 2.0
Open Office 3.02001 Lawyer Usage
55% Microsoft Word44% Corel WordPerfect
2009 Lawyer Usage95% Microsoft Word30% Corel WordPerfect1% Open Office
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Same Old Swiss Army™ Knife
High adoption of Microsoft Office has led Microsoft products to dominate in other areas
Microsoft Outlook top product for:
E-mailContacts CalendaringCustomer Relationship Management
Practice Management
EncryptionAnti-Spam Source: 2009 American Bar Association Legal Technology
Survey
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
What about legal technology?
Industry has matured in the 2000s– Fewer products, higher product versions, except in
niche or emerging areas– Increased focus on enterprise versions– Increased curiosity about “legal vertical”– Acquisitions by larger companies focusing on
professional services workflow– Software-as-a-Service model gains traction
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Consolidation
Thomson ReutersLexisNexis
WestlawLexisNexis
ProLaw
EliteTimeMatters
Applied Discovery
Findlaw
ProDocHotDocsPCLaw
Juris FinancialsCaseMap
PlumTree Portals
LivenoteCourtExpress
Global Securities Information (GSI)
DealProof
FinPlan Divorce Planner
Netdocuments
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Large Firms are Enterprise Business
National Law Journal Top 250
Source: National Law Journal, NALP
About 40% of law school
graduates go into a firm with
101 or more lawyers
About 33% of law school
graduates go into a firm with
2-10 lawyers
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Enterprise IT
Business AppsIntegrating complex
business applications as well as custom legal
applications
InternationalHelp desk sourced for 24
hour coverage, data centers co-located with in
multiple sites
Source: 2007 ILTA Technology Survey
Cost RecoveryDeveloping apps for resale
as services to clients, licensing to vendors
BudgetFirms with more than 500 lawyers are budgeting an
average of $14.8 million on IT
Microsoft CentricNetwork OS, Desktop
OS, E-mail Server, Virtual Server,
Sharepoint
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Tech and the Solo or Small Firm
Simpler but not necessarily rudimentary– Solo and small firm lawyer usage similar to 100+
firm lawyer except Less likely to use a smart phone with wireless e-mail Less likely to have a server-based environment More likely to use a thumb drive
– Typical lawyer will have a Dell desktop running Windows XP, Office 2007 and Internet Explorer, and have broadband Internet. Source: 2007 ILTA Technology Survey
2009 American Bar Association Legal Technology Survey
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Opportunities
Adoption of legal technology continues to lag– Ignored in purchase of “consumer” technology
Law office technology with lower adoption:– Metadata removal tools– Document management– Practice management software– Conflicts checking
Source: 2009 American Bar Association Legal Technology Survey
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Opportunities
“When would you recommend that an attorney begin using practice management software?”
As soon as [you] open your doors. Practice management software is mission critical.
Source: February 27, 2009 survey of 90 solo lawyers on the Solosez discussion list hosted by the American Bar Association
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Enable the Evolution
LaptopWindows
Microsoft OfficeWeb Browser
FacebookE-mail
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
THE LAW OFFICE TECHNOLOGY COURSE AT DUKE LAW SCHOOL
Kenneth Hirsh
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
LESSONS LEARNEDWayne Miller
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Know your audienceSurvey students, before and
afterEngage their summer
experience in classRead your evaluations!
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Be prepared to make changes It’s difficult during the semester
– plan ahead Identify the most important
changes and concentrate on those (maybe a “theme” suggests itself?)
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Plan for Succession Of three founders, two are no
longer available Invite potential co-instructors to
sit in The content is more important
than the individual
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
We started “small” We started the course designed for
a small firm or an individual Covers all the essentials Addressed ourselves to basic
software Large firms insulate lawyers from
tech issues, we thought!
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
We retooled for large More emphasis on concepts
(conflicts checking, for instance) More abstract discussion of
software categories But – how to engage students in
class?
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Spring 2007 Spring 2008 Spring 2009
Introduction and Overview of Technology in Law Practice
Introduction Introduction
Office Practice – Administrative Tools
External Communications and Introduction to Ethical Considerations
External Communications and Introduction to Ethical Considerations
Case and Litigation Management Tools
Office Practice - Administrative Tools
Office Practice - Administrative Tools
Overview of Knowledge Management
Overview of Knowledge Management
Electronic Filing and Service
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Spring 2007 Spring 2008 Spring 2009
Client Communications
Large and Complex Case Management
Large and Complex Case Management
Presentation Technology
Information Literacy Information & Media Literacy
Information Literacy The Internet Beyond Legal Research
The Internet Beyond Legal Research
The Internet Beyond Legal Research
Presentation Technology
Presentation Technology
Electronic Filing and Service
Electronic Filing and Service
Overview of Knowledge Management
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Spring 2007 Spring 2008 Spring 2009
Case and Litigation Management Tools
Large and Complex Case Management
Large and Complex Case Management
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
AssignmentsExercises:
–Meta-data scrubbing–Negotiation at a distance–Business research–Presentation
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
AssignmentsFinal Project (60% grade)
–Students work in groups of 2 or 3
–30% for in-class presentation–30% for final paper
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Sample topics Extranets Technology in law firm disaster planning Attorneys & blogging – tools, ethical issues, as
attorney advertising, role in high-profile trials The Blackberry and similar devices - legal
implications of the technology; social issues for lawyers.
More to be posted on Blackboard…
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Grading for Final Project Graded by the following criteria: timely
completion, thoroughness, creativity, appropriate use of technology in the presentation, relevance to and reflection on issues facing the legal profession, and appropriate selection and documentation of sources.
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Videoconferenced guests Law librarian – history of technology in
law Ediscovery attorney & an economics
consultant – ediscovery concerns and current business practices
Courtroom 21 – future of courtroom and assistive technologies
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Midsized firm tech comm. Helps me – I can be IT director rather than a
partner of the firm We discuss what the approach should be for our
firm Changed course dynamic, helping (along with a
morning slot!) with the engagement of students in the class
Helped focus guest speakers, our exercises and in-class discussion
Law Office Technology: Why It Needs To Be In Your School’s Curriculum and How To Get It There. Kenneth Hirsh, Wayne Miller, David Whelan
Next: full-scale sim? No, too much to undertake Exercises are the easiest element
to focus narrowly on a simulation
Might help with final projects, too