1. Details Name: Laura Everitt Mobile: 0466 276 588 Email:
[email protected] LinkedIn: au.linkedin.com/in/lauraeveritt
Key Skills Customer Service & Sales In store P.O.S management
Cash Handling Verbal & Written Communication Management &
Team Leadership Competent use of Microsoft Office Organisational
Skills Problem Solving / Use of initiative Experience Tesco Mobile,
UK May 2011 Jan 2014 Sales Advisor/Team Leader Daily, weekly and
monthly administration duties. Assisting customers with product
choice. Dealing with general customer enquiries and complaints.
Supervision, management and training of staff. Weekly stock takes.
Meeting KPIs. Mulgrave Country Club,AUS Sept 2010 Feb 2011
Bartender / Bistro Server Assisting customers. Organising
functions. Replenishment and general housekeeping. Bridie
OReillys,AUS July 2010 Sept 2010 Bartender Assisting customers.
Serving food to tables.
2. General housekeeping and replenishment. The Railway Pub
(Weston Castle Ltd), UK December 2008 2010 Assistant Bar Manager
Assisting the manager of the pub running the daily organisation of
the bar, ordering stock and administration work. Assisting
customers (complaints and sales). Helping to organise events such
as promotional nights, music entertainment and karaoke. Staff
training. Weston Castle Ltd, UK December 2005 December 2008 Relief
Manager/Bar Supervisor Assisting customers. Ordering and
replenishing stock for the bar and cellar management. A trusted key
holder of various establishments. Manager/supervisor of up to 6
other staff. Weekly administration. CBS Ltd, UK June 2003 Sept 2005
Weekend Supervisor Supervision and management of staff and rosters
Assisting customers with general sales, enquiries and complaints
Assisting duty manager Weekly administration tasks Education
Newbattle Abbey College, Edinburgh, Scotland Arts and Humanities
Award Accrington and Rossendale College, Lancashire, England
