*SuccessFactors and The Cloud Lars DalgaardCEO, President and Founder****

*****Safe Harbor StatementSafe harbor statement under the Private Securities Litigation Reform Act of 1995:

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements are SuccessFactors current expectations and beliefs.

These forward-looking statements include statements about anticipated revenue, deferred revenue and cash flow from operations for the third quarter and expected revenue for the fourth fiscal quarter of 2009 and the full fiscal year 2009. Factors that could cause actual results to differ materially with respect to our anticipated results for the third quarter include the fact that our third quarter financial statement review process is ongoing, and accordingly, actual results are preliminary and are subject to further review as part of our quarterly financial statement review process, and accordingly, we cannot assure you that the final amounts will not change materially as a result of our quarterly review process. Factors that could cause actual results to differ materially from those contemplated by the other forward-looking statements include: our ability to continue to experience high customer renewal rates; whether customers renew their agreements for additional modules or users; levels of new customers; pricing pressures; the uncertain impact of the overall global economic slowdown, including on our customers, prospective customers and partners, renewal rates and length of sales cycles; the fact that our market is at an early stage of development, and it may not develop as rapidly as we anticipate; competitive factors; outages or security breaches; our ability to develop, and market acceptance of, new services; our ability to continue to sell our services outside the HR area; our ability to manage our growth; our ability to successfully expand our sales force and its effectiveness; whether our resellers and other partners will be successful in marketing our products; our ability to continue to manage expenses; the impact of unforeseen expenses; and general economic conditions worldwide. If any such risks or uncertainties materialize or if any of the assumptions proves incorrect, our results could differ materially from the results expressed or implied by the forward-looking statements we make.

Further information on these and other factors that could affect our financial results is included in the section entitled Risk Factors in our Annual Report on Form 10-K for 2008 and in our most recent report on Form 10-Q and in other filings we make with the Securities and Exchange Commission from time to time.

These documents are or will be available in the SEC Filings section of the Investor Relations section of our website at www.successfactors.com/investor.

SuccessFactors, Inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

89% Greenfield Opportunity

SuccessFactors Proprietary & ConfidentialSuccessful teamsexecute.

SuccessFactors Proprietary & Confidentialno matterwhat.

SuccessFactors Proprietary & ConfidentialAnd in times of crisis,

SuccessFactors Proprietary & Confidentialexecution is thedifference,

SuccessFactors Proprietary & Confidentialbetween successandgame-over.

SuccessFactors Proprietary & Confidentialthe seminal question is

SuccessFactors Proprietary & Confidentialhow do you get your whole company to execute the right actions,at the right time, to produce the right results?

SuccessFactors Proprietary & Confidentialevery day.

SuccessFactors Proprietary & ConfidentialWelcome to the new era ofBusiness Execution

SuccessFactors Proprietary & Confidential1414Business Execution Software is a new category of applications that align, arm, and incite teams to take actions that drive superior business results.Business Execution Software

a very quick history

SFSF Pioneered Employee Performance MgmtOLDNEW2001

SuccessFactors Pioneered EPM$15.9B89% Greenfield Opportunity11%

SuccessFactors Pioneered EPMRest of Market30%

*****TransformationAutomationPeople PerformanceBusiness AlignmentHR + CXO

Business ExecutionHRPeople PerformanceNatural Extension of our Solution Suite

*Note: Potential market size for Business Alignment is based solely on company analyses. Assumes a substantial majority of the currently estimated worldwide work force as users. Assumed price per seat per year is significantly higher than current average per user rates for many customers. BizX Doubles Our TAM

Able to make $ on innovation $ from Old $ from New Traditional 95% 5%

SuccessFactors 46% 54%

Bridge the gap between Strategy and ExecutionExecute top and bottom lineSource: Independent consultant research findings. Study sampled 527 customers .**BizX Impact Across the Board

*Business ExecutionWeb AnalyticsSales Force AutomationExpense ManagementOmnitureSalesforce.comConcurNetSuite44%Q209/Q208 Revenue GrowthERPBenchmarking the SaaS Category Leaders

Year to Date SFSF Performance

Since Nov2007 IPO SFSF Performance

Cash ProfileCash flow positive first 3 years 100% organic growth 100% renewals Accelerating CFCash FlowMay 01******03Q309 GoalInvestmentQ408 Actual

****Consistently Delivering in the Toughest MarketsContinuing to achieve milestones~$50M in bookings in Q3 biggest quarter everBig deals are back for SuccessFactors, globallyQ2 09: 49 deals $200K +, 4 deals $500K+Q3 09: 62 deals $200K+, 11 deals $500K+, 4 >$1M+ dealsContinued strong renewalsDollar renewals above 100% and unit retention above 90%BizX LaunchLaunched 572 company CEO and customer impact studyResulting in BizX positioning, proving ROI in $ MillionsDoubled our TAM to $36BReleased 3 impactful new productsLaunched Employee Central, BizX Recruiting and Goals Metrics Navigator 2.0Expanded world-class management teamEx HP VP Software Europe: ~$300M businessEx Gap VP HR Operations: ~100,000 people, CPA, MBADont let a good recession pass you byNote: Q3 2009 figures reflect mid-point of range disclosed in prospectus supplement

*Operating Cash Flow($12.3)$3.4@IPO Q4'07 Q3'09Note: Based on non-GAAP metrics. Q3 2009 figures reflect mid-point of range disclosed in prospectus supplementRevenue$19.2$38.5@IPO Q4'07 Q3'09Non-GAAP Operating Margin(109%)0%@IPO Q4'07 Q3'09Gross Margin53%@IPO Q4'07 Q3'0978%99% Total Change25% Incre-mental Uplift109% Incre-mental Uplift$15.7 mm UpliftGrowth and Execution

*As a % of New Subscription Bookings 2003Q3 2009North America100%Note: Q3 2009 figures reflect preliminary estimatesAcceleration Across All Fronts

*At IPOTodayJune 2008A SaaS Success Story

300,000 UsersNew York, NY8,500 UsersLondon, United Kingdom5,000 UsersMunich, Germany420,000 UsersGurgaon, India38,000 UsersWuxi, China250 UsersEspoo, Finland6,200 UsersChuo-ku, Japan17,500 UsersSydney, Australia250 Users75,000 UsersSan Francisco, CA 20,000 UsersAdding to Blue-Chip Customers Around the WorldNew locations, past 12 monthsArizonaSan FranciscoSan MateoArkansasBostonFloridaDublinLondonCopenhagenParisZurichMunichBeijingTokyoHong KongManilaSingaporeJakartaMelbourneSydneySantiagoLimaMexico CitySan SalvadorPuerto RicoRio de JaneiroSao PauloBuenos AiresBangaloreShanghaiSeoulContinued Global Traction in Q309Atlanta, GA75,000 UsersBentonville AR300,000 UsersNew York, NY10,000 UsersLondon, United Kingdom5,000 UsersMunich, Germany420,000 UsersEspoo, Finland6,200 UsersRio de Janeiro, Brazil60,000 UsersATLANTABENTONVILLESan Francisco, CA 20,000 UsersSao Paulo, Brazil2,300 UsersChuo-ku, Japan17,500 UsersGurgaon, India38,000 UsersAdding Important Global CustomersSydney, Australia250 UsersNew York, NY8,500 UsersWuxi, China250 UsersRio de Janeiro, Brazil60,000 UsersSao Paulo, Brazil2,300 Users*

***Able to make $ on innovation $ from Old $ from New Traditional 95% 5%

SuccessFactors 46% 54%

Scaling Within Customers

*Cumulative Customers Note: * Placement represents total employee base.Organizations of All Sizes Need to Execute

Traditional data output is useful but difficult to navigateOrg Charts are intuitive, but provide limited operational data and insightWhats the top performer retention rate for my entire team?Is Carla managing out low performers?***

**

*Innovative Dynamic ApproachSingle TenantMulti-Tenant

Delivering the Next Generation of SaaS

Close the feedback loop on executionSuccessFactorsExternal AppsBusiness AlignmentSuccessFactors helps you cultivate an aligned high performing organization, and then employees use other tools to efficiently do their jobResultsRightResultsSuccessCloud closes the feedback loop; this ensures execution is tracked and managers can make informed decisionTake action, drive necessary changesRealign and refocus the organization of executing strategy. Continuous refinement and improvement results in business execution excellence

Move to 360 insights into your businessSuccessFactors Core AppsEnsure organization is aligned to corporate objectivesThese are leading indicators of successAcross all aspect of your business.Focus on a specific business functionIncrease efficiencyTrack progress and resultsIntegration PartnersCombining leading and lagging indicators to provide 360 Business Insights

Relevant insights available at every level in organization drive informed decisions

Integrations with industry leading application providers across all dimensions of your business - HRIS, ERP, Sales, Support, Security and Learning ManagementWeb ServicesWeb Services

Application Provisioning

Security Integration (SSO)

Partnership PositioningWeb ServicesSuccessCloudExecution through integration

Cloud API

Cloud API to SuccessFactors Data MappingMapping done in Cast Iron One Time

Migrated data in SuccessFactors

How BizX Works******file://\\Ibsfs003\supermanfo2\Roadshow Presentation\George Alternative\Rider\How BizX Works diagram.vsd[FOR BOTTOM DIAGRAM PAGE 2]

SuccessFactors Proprietary & Confidential1414Business Execution Software

***BizX $ Impact for an Actual Customer

thank you!

SIIA OnDemand 2009: Driving Revenue in a Recovering Economy (8:30 9:15am); 275 people

Keynote Description: How embracing the cloud has made SuccessFactors one of the fastest growing software companies in the world and opened up bigger markets than anyone ever thought possible.

Audience (250): ISVs primarily and VCs/Investors (eg. Hummer, Battery, Pacific Crest, Emergence), partners (Cast Iron, Ping Identity, IBM), media (Phil Wainewright/ZDNet, etc.).

*For those who dont know who SFSF is we are a 650 employee company founded in 2001. We are the global leader in a new category of applications called Business Execution Software. We offer a pure SaaS model, and we have millions of users across 156 countries and 3,000 customers. We are focused on one thing and one thing only. That is, EXECUTION. Our software solutions help companies execute effectively on their strategy to drive real business results, every day.In 2001, SFSF pioneered the creation of Employee Performance Management category, by taking inefficient people management processes and introducing them in a packaged suite to companies through what was then a new delivery model, SaaS [tell the unilever story maybe]

Recently expanded into BizX. It reflects the true value weve been delivering to customers AND it sets our vision very clearly on developing high-impact applications that drive better business results. We dont want to just automate processes. We want customers to use our tools very strategically to transform their organizations.

Moving from EPM to BizX expands our TAM dramatically.*Our integrated suite helps companies turn strategy into results by improving their ability to execute in 2 key ways: Business Alignment and People Performance. *Were adding real value to the bottom lineetc.*But revenue is only one indicator of growth. What were most proud of is growth in all the other areas of our business.***Population of Denmark is 5.4M**We also used the economic downturn as an opportunity to get incredibly talented people and expand our reach globally at the same time. Peter Prestele in EMEA, etc.***????**Not just big customers but customers of every size and in every industry.**Our approach to the Cloudis to develop an ecosystemStarts with a scalable, multi-tenant architecture. Then we take data from business systems and put it in the context of business execution. We make this data available across the enterprise and a lot more visible (e.g. Oracle). Youve set a goal of, for example, zero backorders. Now you can take that data and present it at the individual level and/or the dept or company level. Aligns you from top to bottom. *SuccessCloud closes the feedback loop on successful execution by integrating transactional data from other systems into SuccessFactors. This ensures execution is tracked and managers can make informed decisions by measuring performance consistently across the org.

**[Same story as previous slide. You can use either]*[this slide positions all of our partners]. This shows you the SuccessCloud with many of our current partners. We integrate with HRIS vendors through Cast Iron and Pervasive, we integrate with LMS through Web Servicesetc.**[same thing with Oracle][what it looks like in SFSF*Some examples of the new focus in action*For those who dont know who SFSF is we are a 650 employee company founded in 2001. We are the global leader in a new category of applications called Business Execution Software. We offer a pure SaaS model, and we have millions of users across 156 countries and 3,000 customers. We are focused on one thing and one thing only. That is, EXECUTION. Our software solutions help companies execute effectively on their strategy to drive real business results, every day.