Laptop Guide

8/13/2019 Laptop Guide

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HE ESSENTIAL GUIDE TO BUYING YOUR MOBILE PHONE

RIGHT CHOICEWhich?

Buyers guide

Looking to buy a mobile

phone? We bring you

the best-performing

models to suit

every budget

Complimentarycopy. Not for sale

Mobile

Phones


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MOBILE PHONESLooking for a feature-rich

smartphone or a budgetbasic model? Our guidewill help you pick theperfect handset

PAGE6

RECOMMENDATIONSWeve narrowed down ourtop picks in each pricecategory so you can finda phone to suit your needs

PAGE10-20

Dear Reader,or some of us a mobile phone does much more than

just calling and messaging. Its like our pocketcomputer, camera and music player. For others,

basic features will suffice. Depending on what you wantout of your phone, you can choose from a wide range ofoptions. With mobile phones being improved so rapidly itcan be hard to keep track of what the latestdevelopments are and whether they are useful for us.

Are the latest phones worth the price? The price of amobile phone increases with the number of features ithas, and manufacturers usuallycharge a bomb for newlyintroduced features. But whether a phone is worth theprice or not depends on how important its features are toyou, and how many of them you will use regularly.

This Which? Right Choice guide will help you look

at the best of the options available and makerecommendations through our ratings. The best productsin a category are marked by us as the Right Choice.

Which? Right Choice is a monthly magazine that tests arange of products and services and brings you the resultsof our independent research. From home appliances tomobile phones and from telecom operators to airlines,we conduct the most comprehensive set of tests and

surveys of any publication in India. We are associatedwith Which?, an organisation that has been safeguardingconsumer rights in the United Kingdom and has been inprint for over half a century.

We hope this guide offers you a good sampling of whatour monthly magazine is about.

Paul Smith

Managing Director

MOBILE GUIDE

02 Which? Right Choice guide

SMARTPHONE

FEATURESA detailedexplanationof what toconsider andlook for whenbuying

PAGE8


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SURFING THE INTERNETLearn how touse yourphones internetcapability to itsfull potential

PAGE 22

BEST APPSOur picks of some of the

best applications available

PAGE 26

SMARTPHONE

SECURITYTips on keepingyour phone freeof malware

PAGE 28

SAVE ON BATTERYExtend your phones

battery life with these tips

PAGE 32

MOBILE PHONEOPERATORSOur 10-city surveyreveals which are themost-preferred mobilephone operators

PAGE 34

TYPES OF OSWe give you an

overview of thedifferent operatingsystems thatsmartphones run on

PAGE 24

Published by Yohaan Dattoobhai for and on behalf of the owners M/s BGG Information Pvt Ltd.Published at BGG Information Pvt Ltd, 106, Prospect Chambers, Dr D N Road, Fort, Mumbai 400 001.To contact us, send an email to [email protected], production and editorial services: Hill Road Media.Cover picture: Roycin DSouzaWe acknowledge that the trademarks shown/ featured in this guide are the properties of the respectiveowners. All rights reserved. No part of this publication shall be reproduced, stored in a retrieval systemor transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise,without the prior permission of BGG Information Private Limited. It shall not be used for any form of

advertising, sales promotion or publicity.

RIGHT CHOICE

Which? Right Choice guide 03

BUDGET PHONES

Looking for an inexpensivemodel? We look at the bestphones for under `5,000

PAGE 30


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ABOUT WHICH? RIGHT CHOICE

No other organisation investigates products

as thoroughly as Which? and Right Choice.

Our rigorous, independent expert tests

cover more products and services than

anyone else, allowing us to reveal the good

and the not so good, helping you to make

the Right Choice for you. By listening to

consumer experiences we design ourresearch to delve beneath advertising,

uncovering how things really work so you

can be confident that our recommendations

stand out from the crowd.

We dont stop there. Our independence

allows us to name and shame poor products

and services and we use our influence to

drive changes on behalf of all consumers.

Which? Right Choice was set up byWhich?, a 55-year-old organisation based

in Britain that publishes the flagship

magazine Which? as well as a range of

other titles covering subjects such as

holidays, cars and finance. Which? is also

a consumer organisation that campaigns

for the rights of consumers.

Which? Right Choice, the Indianmagazine, brings a consumer offering

that is independent, authoritative and

rigorous. As the Indian market evolves

and grows, giving the consumer an ever-

increasing variety of goods and services,

we believe our advice can help you

navigate the complex set of choices.

Independence is central to our consumer

promise as we accept no advertising and

carry no commercial content from

providers of goods and services either

directly or indirectly.

RESEARCH & TESTING

MOBILE GUIDE



5/36

Right Choice is an offshoot of Which?,

an organisation that has been

transforming the lives of consumers,

giving them a platform to recognise theirrights and causes.

LONDON, 1957

Which? was started in a disused garage in

east London to offer people independent

advice and comparative testing of the new

consumer goods that were starting to

appear in shops. There was little such

advice around at the time. Many thoughtpublishing such advice (and especially

naming products) would be impossible

because it would be unpopular with

manufacturers.

SUCCESS COMES QUICKLY

As soon as Which? was launched, ten

thousand members signed up in the very

first month. In 1958 Which? introduced

the Best Buy label to guide consumers.

It was an instant success and is today an

iconic label seen in stores all over. Within

10 years the magazine had 5 lakhsubscribers.

EXPANDING THE GOOD WORK

Today, millions of subscribers in the UK

and other parts of the world benefit from

its independent advice. Which? now

publishes over 10 magazines covering

Cars, Computing, Holidays, Finance and

Buyers Guides and Which.com asuccessful online platform. It is no surprise

that Gordon Brown, former Prime Minister

of Britain says, The impact of your work

has been profound. Your campaigns and

magazines have transformed the way we

live, improving products and services in

the public and private sectors. I know

that you will use this platform to achieve

even more for consumers in the future.

LEGACY AND HERITAGE

RIGHT CHOICE



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RIGHT CHOICE


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8/36

MOBILE GUIDE

08 Which? Right Choice gu de

SMARTPHONE FEATURESModern mobile phones can be used for far more than just making mobile phone calls

almost all come with a built-in camera and music player, and most can now access theinternet and send emails. Decide which mobile phone features youre likely to use and

which you can do without. For example, if you love taking photographs but arent too

bothered about accessing the internet then youll probably be best off with a camera

phone. Remember to look carefully at what feature set each phone offers and be aware

that you will probably have to make compromises. For instance BlackBerry smartphones

are widely regarded as the best phones for business users, but dont expect them to

offer the best entertainment features. Not all smartphones offer the same features, but

below are the ones that most devices should be capable of.

HIGH-SPEED INTERNET ACCESS

1A great deal of a smartphones

functionality relies on it being able to

access the internet, allowing you to

browse web pages, access email and

download apps and music.

MUSIC PLAYER

2Nearly all smartphones should be able

to play music files in the same way as a

dedicated Mp3-player. However, be

warned that the sound quality can often be

inferior to a dedicated device.

CAMERA

3Most smartphones are able to take

pictures and record video. If these are

features youll use often, make sure

you check the camera quality, as it can vary

quite considerably between different

smartphones.


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RIGHT CHOICE


TOUCHSCREEN

4Smartphone touchscreens were

popularised by Apples iPhone and

have since been used by many other

smartphone manufacturers. There are two

main types of smartphone touchscreens -

resistive and capacitive. Capacitive is the

more advanced touchscreen technology and

offers more accurate control. Touchscreens

can be divisive when it comes to theirusability. Some people find it awkward to

type on a touchscreen keypad, while others

would never think of going back to regular

buttons. So its a good idea to try out a

touchscreen phone before you buy one.

APPLICATIONS

5Applications, or apps as they

are often referred to, are a key

feature of smartphones. They

broaden the functionality of your

phone, in a similar way to the

software you buy for your PC.

Different smartphone operating

systems have access to different

online stores where you can buyapps. So not all smartphones have

access to the same apps. For

instance, the iPhone uses Apples

App Store, whereas Android-based

phones access the Android Market.

HOW WE TEST MOBILE PHONESWhen testing mobile phones, our expert team devise and carry out a series of tests

designed to really put the mobile phones through their paces. For everyday use this

includes making a call, storing numbers in the address book and handling missed calls.

For models with built-in music players, we test the basic operation such as using and

creating playlists, setting the volume and transferring music files. Since many mobiles

have large colour screens, we assess how well batteries coped with playing games, taking

pictures and using diary functions all of which drain power quicker.

Our expert panel listens to the same three tracks on each phone to test the soundquality of its music player. Our experts listen both with the headphones supplied and, if

they can be connected, with a second set that we supply. The panel checks for overall

sound and for flaws such as distortion.

We test out the cameras on the phones by taking pictures of test charts in three

simulated light conditions: daylight, office light and home light. The charts include a

rotating image to test how the camera copes with movement, and a scene which has

elements of different resolution, colour and brightness. We then transfer the photos to a

computer to rate the file size and print them out to assess the overall quality of the image.


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MOBILE GUIDE


`30,000 AND MOREFor outstanding performance

44,134 (16GB), 50,900 (32GB), 57,500 (64GB)

The iPhone 4S runs on the Apple A5 chip (a dual-core

processor) and should offer twice as much processing power

than the iPhone 4. We found iOS 5 easy to operate and there is

access to iCloud, Apples online storage service that helps you

keep all your content co-ordinated across different devices.Sound quality is impressive; calls are very clear. Theres a great

8Mp camera and a front-facing camera for video calls. In reality

there are few new features over the previous iPhone version,

however previous antenna issues have been fixed and the new

voice recognition personal assistant function Siri impressed.

90% APPLE iPHONE 4S

Pros Features, long lasting battery, stunning display

Cons No memory card slot, no FM radio

For great touchscreen

34,351

With a 5.3-inch (800x1280 pixels) capacitive touchscreen, the

Galaxy Note is certainly big and at 178g its heavy. As the

Note is part tablet, part smartphone, Samsung has included aspecial S pen or stylus for making notes and copying

specific areas of an image rather than the whole picture. The

Note runs on Androids Gingerbread. It makes use of a 1.4GHz

dual-core processor, making it one of the most powerful

mobile phones weve seen. An 8Mp camera is included

alongside the standard music player and FM radio. The phone

can connect to the internet via HSDPA (3.5G) and Wi-Fi.

82% SAMSUNG GALAXY NOTE

Pros Huge touchscreen, powerful dual-core processorCons Very large, heavy


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RIGHT CHOICE


For good specifications

33,990

Even though it is thin (7.9mm), Motorola claims that the Razr is

strong thanks to its Kevlar (high-strength synthetic fibre) and

stainless steel body. It has a responsive 4.3-inch touchscreenand a 1.2 GHz dual-core processor backed by 1GB of RAM. This

enables multiple applications to run smoothly simultaneously.

Battery life at medium 3G reception recorded an impressive

434 minutes of calls before running dry. However, it manages

just 152 minutes of surfing at medium reception. Its 8Mp

camera performed reasonably well in our tests. HSDPA (3.5G)

and Wi-Fi connectivity are included.

74% MOTOROLA RAZR XT910

Pros Thin smartphone, powerful specs, easy to useCons Short battery life online

For a large, top quality screen

30,498 (16GB)

On the front of the phone is a large, 4.3-inch capacitive

touchscreen, with Samsungs new Super Amoled Plus

technology that claims to be energy-efficient. Sound quality on

phone calls is average. The phone runs on Android Gingerbread,

and Samsungs interface, TouchWiz 3.0. The battery gave usseven hours and 18 minutes of talktime from a single charge.

The 8Mp autofocus camera performed well. Theres also a

secondary 2Mp camera on the front for video calls. It can access

the internet at high speed thanks to its Wi-Fi and HSDPA (3.5G)

connections.

76% SAMSUNG GALAXY S II

Pros Great camera and screen, dual-core processor

Cons Thin yet large it may be too big for some people


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MOBILE GUIDE


`20,000-30,000For latest Android operating system

29,590

The phone runs on Androids latest OS Ice Cream Sandwich.

We were impressed with the latest version of Android and our

testers found it very easy to use and an improvement on the

Gingerbread version. The Galaxy Nexus was superb for

browsing the internet with its 4.6-inch screen coming into itsown and even battery life while online was quite impressive.

Unfortunately, it doesnt support flash content so some web

pages lacked videos or animations, but the browser was very

easy to use. The 5Mp camera was impressive. But the music

player was a little disappointing and the phone lacks FM radio.

79% SAMSUNG GALAXY NEXUS

Pros New Android OS, dual-core processor

Cons No flash support

For good operating system

29,990

Our testers found that the latest version of the operating

system, BlackBerry 7, made the Torch 9810 the easiest to use

BlackBerry yet and a formidable smartphone. Browsing theinternet is easy and battery life online is very impressive

managing 395 minutes on medium levels of 3G reception.

The Torch excelled in everyday tasks and we were impressed

with the range of features on offer . The camera performs well if

not outstandingly and although the sound quality of the

supplied headphones was disappointing the music player was

easy to use.

77% BLACKBERRY TORCH 9810

Pros Easy to use, good featuresCons Limited app selection


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RIGHT CHOICE


For front-facing camera

25,000

The HTC Radar is a Windows Phone 7 smartphone featuring the

updated Mango operating system. According to Microsoft, this

adds more than 500 features including multi-tasking. Theres a

1GHz Scorpion processor and 8GB of onboard memory. The

3.8-inch display has a 480x800 resolution. The 5Mp rear-facingcamera can capture HD video at 720p resolution, while the

front-facing camera offers VGA video quality and 1.3Mp stills.

HSDPA (3.5G) and Wi-Fi connectivity are included for quick

access to the internet, and you can save on your data

allowance by connecting to any nearby hotspots.

72% HTC RADAR

Pros Nice build quality, front-facing camera

Cons Single Core processor

71% LG OPTIMUS BLACK

Pros Very thin, large and bright screen, good cameraCons Phone is quite large, mediocre battery online

For a slim, feature-packed phone

22,490

The phone has a four-inch touchscreen display that uses LGs

new Nova technology. It is super-thin and is also very light, at

just 109g. This is very impressive considering the number ofhigh tech features in it. Battery life on calls is impressive with

5.5 hours of talktime with medium reception levels on a 3G

network. However, when online, the battery lasted less than

three hours. The phones gesture controls allow you to directly

access messages, emails and missed calls by simply shaking the

phone. Theres a 5Mp autofocus camera with LED flash. The

phone can surf the internet via Wi-Fi or HSDPA (3.5G).


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MOBILE GUIDE


`15,000-20,000For special Facebook features

15,590

The HTC Salsa is a Facebook-focused smartphone with a

dedicated button for quick sharing. The Salsa is controlled by a

responsive 3.4-inch capacitive touchscreen, with a resolution

of 320x480. Though it runs on the Gingerbread version of the

Android, it has HTCs own interface called the HTC Sense. TheSense 2.1 includes HTCs new customisable lock screen.

Battery life is extremely impressive and it gave us eight hours

of talktime. The phone has a 5Mp autofocus camera with an

LED flash. Using the internet on the Salsa is made easy with the

reasonably sized touchscreen.

72% HTC SALSA

For integrated email accounts app

15,810

The Wave II has a 3.7-inch display, and is a tad heavy at 138g. It

runs on Samsungs own operating system, Bada (version 1.2),

and it come with some useful apps. Theres Social Hub, aunified inbox for all your email accounts, instant messages and

text messages, Music Hub, a Samsung music store that

streams previews and offers over-the-air downloads, and an

ebook reader app. The battery gave us five hours and 12

minutes of talktime at medium reception levels. The Wave II

has a 5Mp autofocus camera with LED flash. It impressed in

our internet tests.

69% SAMSUNG WAVE II

Pros Dedicated Facebook features, great battery life

Cons Poor supplied headphones, average camera

Pros Large touchscreen, easyto-use OS, good batteryCons Limited app store, average camera


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RIGHT CHOICE


For the various Windows Hub features

17,000

This is a fairly heavy smartphone (139g) that runs on the

Windows Phone 7 OS. The 4-inch Super AMOLED screen is

great, and so is the 8GB internal memory and 1GHz processor. It

has typical Windows features like the People Hub, which brings

together all your contacts and the Picture Hub, which bringstogether pictures saved on the phone and also photos that your

friends have uploaded to Facebook or Flickr. Battery

performance is good, offering six hours of talktime. Theres a

5Mp autofocus camera. You can access the web at high speed

using its HSDPA (3.5G) and Wi-Fi connections.

65% SAMSUNG OMNIA 7

19,500

Running on Android 2.3 operating system (Gingerbread), its

packed with features and 16GB of internal memory.

The overall battery life is pretty good with four hours and 13

minutes of talktime, but the battery is slow to fully charge,taking over 3.5 hours. The Google Nexus S has a rear-facing

5Mp autofocus camera. Picture quality is generally good,

especially in bright light, and theres an LED flash to help out

after dark. The phone is equipped with a decent music player,

though it lacks an FM radio. Sound quality through the

supplied headphones is pretty good. The powerful 1GHz

Hummingbird processor keeps everything running smoothly.

63% SAMSUNG GOOGLE NEXUS S

Pros Large touchscreen, great battery, innovative OS

Cons No extended memory card slot, limited app store

Pros Feature-rich, large displayCons Short battery life online, basic video camera


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RIGHT CHOICE


14,178

The Galaxy Ace is a light phone weighing just 113g. Its 3.5-

inch screen has a 320x480 resolution and is nicely responsive.

The Galaxy Ace runs on Androids slightly outdated version,

Froyo, and has Samsungs own interface, TouchWiz 3.0. The

1350mAh battery gave an impressive 4.5 hours talktime.

Sound quality on calls is pretty standard. The music player isaverage. Theres a 5Mp autofocus camera with an LED flash. It

should be able to access the internet at high speed thanks to

its Wi-Fi and HSDPA (3.5G) connections. The 800MHz processor

isnt the most powerful weve seen, but it should be sufficient

unless you have lots of applications running at the same time.

57% SAMSUNG GALAXY ACE

14,979

A mid-range smartphone with a 3.2-inch touchscreen display.

Its the cheapest phone to run on Nokias Symbian^3

operating system and it performed well in our tests. The

touchscreen is responsive, though small (3.2 inches). Thebattery gave us three hours and 42 minutes of talktime. Sound

quality on calls is OK. The Nokia C6-01 has a decent music

player and FM radio that we found easy to use. On the back of

the phone is an 8Mp camera with dual LED flash, which can

record 720p HD video at 25 frames per second and theres a

front-facing camera for video calls. It is HSDPA (the equivalent

of 3.5G) and Wi-Fi-capable for fast web access.

57% NOKIA C6-01

Pros Good value, decent all round performance

Cons Lower screen resolution

Pros Reasonable performance and featuresCons Short battery life, fixed-focus camera


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RIGHT CHOICE


9,390

The phone is controlled via a 3.2-inch, 360x640 pixel resistive

touchscreen. It even has the older Symbian S60, so the OS isnt

as slick and fun to use, though it allows you to download apps

from Nokias Ovi Store. Sound quality on calls is standard.

Clarity does dip a little when theres loud background noise. It

comes with a good music player and FM radio. Battery life isimpressive, with four hours and 7 minutes of talktime at

medium reception levels. Theres a reasonable 5Mp camera.

This lacks an autofocus or a flash and has few photographic

features. The C5-03 can browse the internet via HSDPA (3.5G)

and Wi-Fi.

55% NOKIA C5-03

6,500

This budget smartphone runs on the Android OS (version

Froyo). The device is let down by a weak processor and small

and slow touchscreen display. The phone has a small

1,200mAh battery, but it gave us a fair five hours and 15minutes of calls. Sound quality on calls is average in good

conditions, but it struggled during calls with loud background

noise. On the back of the phone is a very basic 2Mp camera,

with no autofocus or flash, but there are handy links to upload

snaps to Facebook, Picassa and Twitter. The music player is

pretty basic too. The phone can surf the web at high speeds

thanks to its Wi-Fi and HSDPA connections.

52% VODAFONE SMART 858

Pros Affordable smartphone, good music player

Cons Resistive touchscreen, old operating system

Pros Budget smartphone, unique personalisationCons Basic camera, weak processor


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MOBILE GUIDE


PRICE()

DIMENSIONS

hxwxw(cm)

OPERATING

SYSTEM

OVERALL

PHONEUSE

30,000 and more

1 APPLE iPhone 4S 16GB 44,134 11.5x5.9x0.9 iOS *****

2 SAMSUNG Galaxy SII 30,498 12.5x12.5x1 Android 2.3 ****3 MOTOROLA Razr XT910 33,990 13.1x6.9x0.7 Android 2.3 ****4 SAMSUNG Galaxy note 34,351 12.4x6.3x1.4 Android 2.3 ****

20,00030,000

5 SAMSUNG GALAXY NEXUS 29,590 13.6x6.8x0.9 Android 4.0 ****6 BLACKBERRY TORCH 9810 29,990 11.1x6.2x1.5 BlackBerry 7.0 ****

7 HTC Radar 25,000 12.1x6.2x1.1 Windows Phone 7.5 ****

8 LG Optimus Black 22,490 12.2x6.4x1 Android 2.2 ****15,00020,000

9 HTC Salsa 15,590 11x5.9x1.4 Android 2.3 ****10 SAMSUNG Wave II 15,810 12.3x6x1.2 Bada 1.2 ****11 SAMSUNG Omnia 7 17,000 12.2x6.4x1.2 Windows Phone 7 ****12 SAMSUNG Google Nexus S 19,500 12.4x6.3x1.4 Android 2.3 ****

10,00015,000

13 SONY ERICSSON Xperia Mini 13,743 8.8x5.2x1.7 Android 2.3 ****14 HTC Wildfire S 13,000 10.1x6x1.3 Android 2.3 ***15 SAMSUNG Galaxy Ace 14,178 11.3x6x1.5 Android 2.2 ***16 NOKIA C601 14,979 10.3x5.3x1.5 Symbian 3 ***

5,00010,000

17 SAMSUNG Wave 525 6,110 11x5.5x1.2 Bada 1.1 ***18 NOKIA C503 9,390 10.6x5.1x1.4 Symbian 60.0 ***

19 SAMSUNG Galaxy Mini 8,990 11x6x1.5 Android 2.2 ***20 VODAFONE Smart 858 6,500 10.3x5.7x1.3 Android 2.2 ***

BRAND SPECIFICATION


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RIGHT CHOICE


CAMERA

MUSICPLAYE

R

INTERNET

BATTERY

***** **** ***** ***** 90

**** **** ***** ***** 76

**** **** ***** ***** 74

**** *** **** **** 66

**** *** ***** ***** 79

**** *** ***** ***** 77

**** *** ***** ***** 72

**** **** ***** ***** 71

**** *** ***** ***** 72

**** **** **** ***** 69

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TEST PERFORMANCE SCORE% USING THE TABLE

Right Choices arehighlighted in red. Themore stars, and higherscore, the better.

SPECIFICATIONPrice Guide prices as onFebruary 6, 2012.Dimensions Measured incentimetres.Operating system Theoperating system on whichthe phone runs.

TEST PERFORMANCEOverall phone Based onease of use of the phone;sound quality on calls andthe reception in weak

signal areas; battery lifewhile talking, using theinternet, and on standby;and features of the phone.Camera Quality of photostaken under different lightconditions, shutter delay,display quality, andfeatures.Music player Rating basedon sound quality of theplayer, ease of use andfeatures.Internet We rate theinternet features availableon the phone.Battery Depends on howlong the battery lasts andhow quickly it recharges.


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MOBILE GUIDE


SURFING THE

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RIGHT CHOICE


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9;58 .


24/36

MOBILE GUIDE


TYPES OF OPERATING SYSTEMS

ANDROID

Android is popular with manufacturersbecause its open source software. Open

source means that anyone can help to

develop the software, without paying licence

fees. This is unlike a closed source operating

system such as Windows, which is developed

only by Microsoft and its associates.

Also, unlike most closed source

operating systems, Android is completely

free to use, so manufacturers, such asSamsung and HTC, dont have to pay anyone

to include it on their phones.

Android also sells so well because the

smartphones that run it are generally much

cheaper than the iPhone, while boasting

very similar features. So if youre looking for a

budget smartphone, Android is a goodoption. The latest version of Android is Ice

Cream Sandwich which sees features such as

a new look interface, Google+ integration,

improved multi-tasking and notifications

and face Unlock facial recognition software

that can be used to unlock the phone.

WINDOWS PHONE 7In 2010 Microsoft released Windows Phone 7,

which was intended as a dramatic revamp of its

smartphone operating system business.

Windows Phone 7 is very different from

previous versions of Windows Mobile. You wont

be able to update a Windows Mobile device to

Windows Phone 7 you also wont have access

to the Windows Phone 7 app Marketplace from

an older Windows Mobile device. Windows

Mobile devices are being phased out by

Microsoft so if youre looking for a Windows-

based smartphone, get a Windows Phone 7 one,

rather than one running Windows Mobile 6.5.

Windows Phone 7 offers a much more intuitive

and user-friendly experience, bringing

Microsofts operating system more in line with

the likes of the iPhone and Android.


25/36

RIGHT CHOICE


iPHONE i0S 5Apples iOS is the operating system used in

all the versions of the iPhone and the iPad

and the iPod Touch MP3 players. As a full

operating system it can run third party

applications and this makes the iPhone a

powerful smartphone.

Unlike Android OS, iOS isnt availableon products outside of Apples range, so if

you want to use it you will have to buy an

iPhone. iOS gives users access to Apples

App Store, which features over 500,000

different apps. It is estimated that 37% of

these apps are free and the average price of

the remaining apps is `170, and with such a

variety available you are sure to find

something that interests you.

BLACKBERRY OS 7This newest BlackBerry operating system isnt very

different from BlackBerry OS 6 but it does provide anew browser that claims to make web browsing up

to 40% faster. Theres a new voice activated search

feature and the ability to separate business and

personal content with BlackBerry Balance. The OS is

easy to use. And while it can download apps from

BlackBerry App World, this doesnt offer as much

choice as on the more popular operating systems.

SYMBIAN (Nokia)Symbian has been used on nearly all of

Nokias smartphones. Symbian has the

same functions as other operating systems,

like access to an app store, customisable

homescreens, widgets, and the ability to

sync emails. However, it has been criticised

for not being as user-friendly as theiPhones iOS and Android, and for not

having as good a selection of apps. The

latest version, Symbian^3, is a big

improvement from previous Symbian

operating systems. It is more responsive

and adds customised homescreens. Plus

you can access downloads from the Nokia

Ovi Store. But it is still not as fun or intuitive

to use as Android OS or Apples iOS.


26/36

MOBILE GUIDE


BEST APPsT "+a" a+ a, a A

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27/36

RIGHT CHOICE


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28/36

MOBILE GUIDE


SMARTPHONE

SECURITY

D;C:8;010


29/36

RIGHT CHOICE


MOBILE SECURITY SOFTWARENow you can install security software on

to your mobile phone. We tested five atour lab, both for iPhone and Android

models. Most are free, but you may have

to pay for extra features.

We tested for ease of use, exposed

them to malware from various sources and

looked carefully at their features and

claims.

APPLE iPHONEn Trend Micro Smart Surfing is free

from the App Store. Like most iPhone

apps, its easy to install. Its main

function is to prevent phishing attacks

by blocking access to websites that

claim to be genuine and ask for

personal information. It works well and

you can modify protection levels. Alsofree, Webroot SecureWeb Browsers

main security element is also an anti-

phishing feature. It didnt prevent us

entering one phishing website, but

stopped us entering others. With both

apps, you have to browse the web

from within the app for it to work.

Neither will block you from entering a

suspicious website if youre usingstandard Safari.

ANDROIDn Kaspersky Mobile

Security 9 (costs`599

at retail stores but can

be downloaded from the Android

market for your Android phone as well)

has a wide range of features. You can

block calls and texts and remotely

wipe the data if your phones stolen.But it didnt find all the malware we

had loaded and it was hard to find

which malware it had cleaned.

n Norton Mobile

Security is free for the

Lite version. Like

Kaspersky, it failed to

detect all malware. If

your phone is stolen,you can remotely block the phone with

a text message. For`599 a year, the full

version enables you to lock the phone,

which prevents a thief from replacing

the SIM card with another. It also lets

you block calls and texts.

n Trend Micro

Mobile Securityclaims to scan

your phones apps.

Its free, but`842 a

year adds

anti-phishing,

parental controls

and lost mobile

security features.

n Webroot SecureAnywhere Mobile is

the best free software

we tested, with anti-

phishing, remote

phone lock, locate device, scream, call

and text blocking and anti-malware.

The 12.99 (`1,062) one-year version

adds remote wiping and SIM card

locking.


30/36

MOBILE GUIDE


BUDGET PHONES

3,809

The X3-02 combines a touchscreen with a keypad. The keys

are a decent size but the keypad has a fairly unusual layout,

with the space key in the bottom right-hand corner. The

phone runs on the Symbian S40 operating system. Sound

quality on calls is fairly standard when its quiet, but

deteriorated with background noise. Battery life is impressivewith over 3.5 hours of talktime on a 3G network, and

recharging takes just 1.5 hours. The phone has a 5Mp camera

and picture quality is above average. The phone can access

the internet thanks to its HSDPA (3.5G) and Wi-Fi connections

but we found it difficult to use due to the small screen.

52% NOKIA X3-02

4,279

The small size means that on-screen icons can be hard to

make out. It uses Nokias Symbian S40 operating system

basic and easy to set up. Sound quality on calls is OK in good

conditions, but it struggled when we tested it with loud

background noise. Its battery is decent. We were able to getfour hours of calls when we tested it on the 3G network with

medium reception levels and recharging takes two hours

and 50 minutes. The phone comes with a pretty standard

3.2Mp camera. In good conditions it takes reasonable-

looking pictures, and can record functional video. Given its

price this 3G phones internet browsing speed is reasonable.

48% NOKIA C2-01

Pros Reasonably priced

Cons Short battery life online, sound quality issues

Pros 3G connectivity at a budget price

Cons Basic video camera, no supplied memory card


31/36

RIGHT CHOICE


If youre looking for a budget handset, here are some of the latestmodels. Their scores may not be exceptional, but, for basic tasks,these phones perform well enough

2,389

This tiny model weighs just 80g. The keys are cramped and

the handset creaked as we pressed them. Sound quality on

calls is pretty standard. The C1-01 has a very small internal

memory of 64MB. Battery life is about average, helped by

the fact that the phone only works on the less power-

hungry GSM network. We managed three hours and 46minutes of calls when we tested it with medium reception.

The phone has a camera, but this is an extremely basic VGA

model (0.3Mp resolution) that lacks an autofocus or flash.

Without 3G or Wi-Fi, the Nokia C1-01 can access the internet

only through the slower EDGE connection.

44% NOKIA C1-01

5,140

The full Qwerty keypad is meant to make typing emails and

texts quick and easy, but we found the keys a bit small. The

simple menu makes it easy to navigate. Sound quality on

calls is fairly average. However, the mouthpiece struggled

when theres loud background noise. The phone candownload apps from the Samsung Apps store, though these

are basic. More impressively, it supports push email so you

will receive emails straight away, rather than having to check

periodically for them. Battery life on calls is impressive 462

minutes, although as the phone lacks 3G connectivity this

was tested on the GSM network which uses less power.

42% SAMSUNG CH@T 335

Pros Cheap, lightweight

Cons Poor features, no supplied memory card

Pros Affordable, push email system

Cons Fiddly keypad, low resolution screen


32/36

MOBILE GUIDE


!

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INCREASING BATTERY LIFE

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33/36

RIGHT CHOICE


SAVE ON YOUR MOBILE BILLVISIT YOUR SERVICE PROVIDER

1You may be paying far more thannecessary just because you havent

looked at the most current talk

plans from your provider. Most providers

will help you choose the best plan for you

based on your past usage.

SWITCH SERVICE PROVIDERS

2Look at what other providers have

to offer. Mobile number portabilitycould be your way to better service.

SWITCH TO PREPAID

3Monthly rentals have been falling

steadily, but prepaid lets you control

how much money you spend.

USE THE LANDLINE

4When you have access to a landline,

use it. Remember that you get a

certain number of free calls on your

landline connection every month.

CALL, DONT SMS

5

Sometimes you can save by having

a short conversation instead of

sending a stream of messages.

CUT OUT VALUEADDED SERVICES

6Dont sign up for value-added

services (such as flash messages)

you dont need or use to bring

down your monthly bill.

SWITCH TO PERSECOND BILLING

7If your calls tend to be short, switch

to a package that charges you per

second. If your calls are quite long,

however, per-minute billing offers

cheaper rates overall.

DONT DOWNLOAD

8Its more economical to download

that ringtone or wallpaper to your

computer and transfer it to your

phone. Mobile internet downloads can

cost more than regular broadband.

CALL AT OFFPEAK HOURS

9Some service providers offerlow cost plans for calls during

off-peak hours.

USE SMS PACKAGES

10Why pay per SMS if you can

pay less by buying a package?

If you text a lot, a lump

sum package for SMSes could be a real

money saver.


34/36

MOBILE GUIDE


A>@ @;BE C@ - ?/;> ;

75%, ;;C E ;-;: (74%) -:

I- (72%). H;CB>, :; ?>B/

;B> -> E G @ ;C?@ ?/;>>?,

'-@- I:/; -: D;/B

>?? ; 67% -: 68%,

>? C-? @

;?@ /;;: >-?;: ;> ?-@?-/@;: C@ -?>B/ ;B>, @ ;?@ @-:@ />@>;:

C: /;;?:3 ;: C-? B- ;> ;:E. &

;@ ; 10(59%) >?

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-/@;>? :/ @ =-@E ; /?@;>

?>B/ -: >-: >?? C;: @-: : C> -@@>-/@ E

;;@;:- ;>? ?/ -? - > & /-> -:

> @- @ (19% B? 16%).

Airtel, Vodafone topped in our 10-city satisfaction survey of

mobile service providers, Idea outshone Reliance and Tata

MOBILE PHONEOPERATORS

Illustration:GynelleAlves

OUR SURVEYTo find out how satisfied Indian mobile

phone users are with their service

providers, we conducted a 10-city survey

in November 2010. Of the 3,024

respondents, 51% were male and 49%

female. They were all between the agesof 18 and 51 and had been using a mobile

phone for at least a year. We asked if they

were satisfied with the network coverage,

cost of using the phone, customer service,

range of handsets, tariff options, accuracy

and ease of understanding bills, and

whether they would recommend their

provider to a friend. Scores were

generated based on their responses.


35/36

RIGHT CHOICE


Airtel was

the most

used mobile

provider among our

respondents, with a 29%share. It scored well on

coverage, tariff plans and bill

accuracy. Those who used it

liked it because it offers a

wide range of innovative

plans. For instance, users can

opt for up to two add-on

connections, charges for all

these numbers are includedin a single bill, the activation

fee for the add-ons is waived

and call rates subsidised

useful for parents who want

a number for their children.

But some respondents

said Airtel repeatedly asked

them for documents and

bombarded them with

promotional calls and SMSes.

75% AIRTELTOP SCORERS

Vodafone,

the operator

of choice

for 23% of respondents, had

a customer score of 74%. Itmatched Airtel on network

coverage, tariff plans and bill

accuracy, but some users said

they faced network problems

sometimes. Vodafone

subscribers said its postpaid

plans were hassle-free and it

had a large network of stores

across India. There are 85Vodafone mini stores in Delhi

and 120 in Mumbai. Mini

stores are smallbranches

where you can sign up for a

new connection, pay your

bills and buy recharge

coupons. As well as these,

Vodafone also has larger

outlets if you need more

detailed assistance.

74% VODAFONEIdea was the

fourth most

used mobile

provider after Airtel,

Vodafone and Reliance.However, it outshone

Reliance, with a customer

score of 72%. While it fared

well in most criteria, it fell

short on the competitiveness

of its tariff plans, compared

with Airtel and Vodafone.

Idea users said it had

reasonable internationalroaming charges and good

SMS schemes. For instance,

Idea offers an SMS pack for

`35, which lets you send

1,500 free local and STD

messages in a month. On the

downside, some users

complained they received

unwanted promotional calls

from the provider.

72% IDEA


36/36

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