Upload
tom-foulkes
View
213
Download
0
Tags:
Embed Size (px)
DESCRIPTION
High Quality Leave Behind Brochure for the c.£6bn Retail business of Land Securities PLC
Citation preview
Land Securities has established a reputation as one of the most active and forward thinking retail property companies in the country.
Our portfolio includes some of the UK’s best known shopping centres and our development experience ranges from heritage sites to modern retail icons. We own and manage 25 shopping centres, 22 retail parks and 3 outlets, within which we care for approximately 1,600 retailers and accommodate nearly 350 million shopper visits per year. We are also one of the world’s five largest real estate investment trusts.
Richard Akers Managing Director, Retail
Though the statistics are unquestionably impressive, what underpins them is our passion to place innovation at the heart of all we do. Fundamental to Land Securities is our ability to unlock potential within properties and places by developing new and better ways for retailers to connect with customers.
Our willingness to think beyond convention and apply new, ever higher standards has seen Land Securities lead the renaissance of urban regeneration. With our retail experience and management expertise we are transforming shopping as a leisure activity and so helping retailers maximise their business opportunities.
Land Securities has established a reputation as one of the most active and forward thinking retail property companies in the country.
Our portfolio includes some of the UK’s best known shopping centres and our development experience ranges from heritage sites to modern retail icons. We own and manage 25 shopping centres, 22 retail parks and 3 outlets, within which we care for approximately 1,600 retailers and accommodate nearly 350 million shopper visits per year. We are also one of the world’s five largest real estate investment trusts.
Richard Akers Managing Director, Retail
Though the statistics are unquestionably impressive, what underpins them is our passion to place innovation at the heart of all we do. Fundamental to Land Securities is our ability to unlock potential within properties and places by developing new and better ways for retailers to connect with customers.
Our willingness to think beyond convention and apply new, ever higher standards has seen Land Securities lead the renaissance of urban regeneration. With our retail experience and management expertise we are transforming shopping as a leisure activity and so helping retailers maximise their business opportunities.
...How? Our Values & Culture guide all that we do. Sustained research gives us Consumer Insight which, in turn, is refined by stakeholder Consultation. Sensitive Design interprets that knowledge to inspire Delivery of a complete retail experience in magnificent Detail. Our Achievements emphasise the Expertise of our managers, prove the quality of our Experience, & confirm the commitment of our retail Team. The result is a portfolio of Assets all over the country & a host of Awards from our customers & peers.
page32~33“ ”
{ }page6~9
[ ]page10~13
page14~17“ ”
( )page28~29page26~27~ ~
page34~37< >
page22~25// //< >page18~21
page30~31[ ]
page38~39( )
page40{ }
...How? Our Values & Culture guide all that we do. Sustained research gives us Consumer Insight which, in turn, is refined by stakeholder Consultation. Sensitive Design interprets that knowledge to inspire Delivery of a complete retail experience in magnificent Detail. Our Achievements emphasise the Expertise of our managers, prove the quality of our Experience, & confirm the commitment of our retail Team. The result is a portfolio of Assets all over the country & a host of Awards from our customers & peers.
page32~33“ ”
{ }page6~9
[ ]page10~13
page14~17“ ”
( )page28~29page26~27~ ~
page34~37< >
page22~25// //< >page18~21
page30~31[ ]
page38~39( )
page40{ }
Our values are engrained in the way we work and form the very foundation of our culture.
Customer service is the core of each activity. Our commitment is to deliver exceptional service through every interaction with our customers, colleagues, suppliers and partners.
Respect for the individual is our way of life. We treat everyone fairly and with equality. We listen to different viewpoints with an open mind. And we balance the need to get things done with care for others.
Integrity is about us keeping promises and honouring our commitments. Our integrity means we take responsibility and behave in a professional manner at all times.
Excellence is our drive to be the best we can. We work towards the highest standards and encourage others to do so as well.
Innovation drives the development of Land Securities. It is our courage to think differently, to generate new ideas and to support new ways of doing things.
At Land Securities, our values of customer service, respect, integrity, excellence and innovation are the cornerstones that make us what we are.
The making of what we are.
Land Securities Retail Experience
06 07
Our values are engrained in the way we work and form the very foundation of our culture.
Customer service is the core of each activity. Our commitment is to deliver exceptional service through every interaction with our customers, colleagues, suppliers and partners.
Respect for the individual is our way of life. We treat everyone fairly and with equality. We listen to different viewpoints with an open mind. And we balance the need to get things done with care for others.
Integrity is about us keeping promises and honouring our commitments. Our integrity means we take responsibility and behave in a professional manner at all times.
Excellence is our drive to be the best we can. We work towards the highest standards and encourage others to do so as well.
Innovation drives the development of Land Securities. It is our courage to think differently, to generate new ideas and to support new ways of doing things.
At Land Securities, our values of customer service, respect, integrity, excellence and innovation are the cornerstones that make us what we are.
The making of what we are.
Land Securities Retail Experience
06 07
Princesshay, Exeter
Respect for the values of an ancient city guided us. We opened views to the Cathedral, integrated the city wall and created a piazza to harmonise contemporary retailing within an historic setting.Awards BCSC Supreme Gold Awards 2007
ICSC European Shopping Centre Awards 2007
Retail Week Awards Shopping Location of the Year Award 2008
Princesshay, Exeter
Respect for the values of an ancient city guided us. We opened views to the Cathedral, integrated the city wall and created a piazza to harmonise contemporary retailing within an historic setting.Awards BCSC Supreme Gold Awards 2007
ICSC European Shopping Centre Awards 2007
Retail Week Awards Shopping Location of the Year Award 2008
Identifying true potential.
Understanding others is central to all we do.
What makes or breaks a retail destination are the men, women and children who go shopping every day. Without their approval there wouldn’t be any business. That’s why we never stop looking to understand them.
Working with highly specialised independent consultants we pursue an on-going programme of social and economic research. This, aligned with the experience of owning and operating an extensive retail portfolio, gives us extraordinary insight into the way people behave.
Insight enables us to measure and anticipate the sort of retail environments people want, like and don’t like. It gives us knowledge of what is happening today. Helps us to accurately predict what will happen tomorrow. And allows us to make very solid assumptions as to what will be required in 30 year’s time.
Such insight fuels our vision of ‘bringing property to life’. In practical terms it provides the intellect to define the needs, hopes and aspirations of all our stakeholders. It means we can work knowledgeably with communities to design and manage buildings that integrate with their surroundings in both physical and social terms. For our tenants and occupiers it is the provision of buildings and services that help them operate their businesses successfully. And for our community partners it is the reinforcement of civic pride through the creation of places where people choose to shop, are proud to work and want to live.
Land Securities Retail Experience
10 11
Identifying true potential.
Understanding others is central to all we do.
What makes or breaks a retail destination are the men, women and children who go shopping every day. Without their approval there wouldn’t be any business. That’s why we never stop looking to understand them.
Working with highly specialised independent consultants we pursue an on-going programme of social and economic research. This, aligned with the experience of owning and operating an extensive retail portfolio, gives us extraordinary insight into the way people behave.
Insight enables us to measure and anticipate the sort of retail environments people want, like and don’t like. It gives us knowledge of what is happening today. Helps us to accurately predict what will happen tomorrow. And allows us to make very solid assumptions as to what will be required in 30 year’s time.
Such insight fuels our vision of ‘bringing property to life’. In practical terms it provides the intellect to define the needs, hopes and aspirations of all our stakeholders. It means we can work knowledgeably with communities to design and manage buildings that integrate with their surroundings in both physical and social terms. For our tenants and occupiers it is the provision of buildings and services that help them operate their businesses successfully. And for our community partners it is the reinforcement of civic pride through the creation of places where people choose to shop, are proud to work and want to live.
Land Securities Retail Experience
10 11
Bullring, Birmingham
The new Bullring has transformed retailing in Birmingham. With iconic architecture and people-friendly open
spaces it is now a city centre focus for retail-led leisure activities.
Awards BCSC Supreme Gold Award 2004
Bullring, Birmingham
The new Bullring has transformed retailing in Birmingham. With iconic architecture and people-friendly open
spaces it is now a city centre focus for retail-led leisure activities.
Awards BCSC Supreme Gold Award 2004
smashing impressive brilliant disappointing superb
up-lifting excellent terrific cool super terrible smashing cool OK great awful depressing great impressive brilliant
disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing
superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool great
super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing
impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super great terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing cool OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant great disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive great cool brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely cool depressing impressive cool brilliant disappointing superb up-lifting excellent terrific cool super terrible
cool smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely
depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing cool
impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful
lovely depressing impressive brilliant disappointing cool
great superb up-lifting
cool
lovely impressive brilliant disappointing superb
up-lifting excellent terrific cool super terrible smashing cool OK great awful depressing great impressive brilliant
disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing
superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool great
super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing
impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super great terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing cool OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant great disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive great cool brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely cool depressing impressive cool brilliant disappointing superb up-lifting excellent terrific cool super terrible
cool smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely
depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing cool
impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful
lovely depressing impressive brilliant disappointing cool
great superb up-lifting
cool
super terrible smashing OK great awful lovely
cool depressing impressive cool brilliant disappointing superb up-lifting excellent terrific cool super terrible cool smashing
OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful
lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing cool impressive brilliant
disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super
terrible smashing OK great awful lovely depressing great cool impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing cool OK great awful lovely depressing great impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool great super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb
up-lifting excellent terrific cool super great terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool
super terrible smashing cool OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super
terrible smashing OK great awful lovely depressing impressive brilliant great disappointing superb up-lifting
excellent terrific cool super terrible smashing great
lovely brilliant super OK
lovely
Everyone has a voice.
smashing impressive brilliant disappointing superb
up-lifting excellent terrific cool super terrible smashing cool OK great awful depressing great impressive brilliant
disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing
superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool great
super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing
impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super great terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing cool OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant great disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive great cool brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely cool depressing impressive cool brilliant disappointing superb up-lifting excellent terrific cool super terrible
cool smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely
depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing cool
impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful
lovely depressing impressive brilliant disappointing cool
great superb up-lifting
cool
lovely impressive brilliant disappointing superb
up-lifting excellent terrific cool super terrible smashing cool OK great awful depressing great impressive brilliant
disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing
superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool great
super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing
impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super great terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing cool OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant great disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive great cool brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely cool depressing impressive cool brilliant disappointing superb up-lifting excellent terrific cool super terrible
cool smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely
depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing cool
impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful
lovely depressing impressive brilliant disappointing cool
great superb up-lifting
cool
super terrible smashing OK great awful lovely
cool depressing impressive cool brilliant disappointing superb up-lifting excellent terrific cool super terrible cool smashing
OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful
lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing cool impressive brilliant
disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super
terrible smashing OK great awful lovely depressing great cool impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing cool OK great awful lovely depressing great impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool great super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb
up-lifting excellent terrific cool super great terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool
super terrible smashing cool OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super
terrible smashing OK great awful lovely depressing impressive brilliant great disappointing superb up-lifting
excellent terrific cool super terrible smashing great
lovely brilliant super OK
lovely
We take the lead and begin consultation very early in the development process. By recognising different perspectives and understanding each other we can reach agreement as to what is deliverable and then work together towards the ideal win/win situation.
At Land Securities we have an enormous wealth of development expertise. However, the key to unlocking true potential is in uniting the aspirations of all stakeholders and moving forward as a single entity focused on achievable goals.
Naturally, a development must be commercially viable and so the opinions of our retail partners are crucial. Equally, we listen to the community because we know we have to create an environment where people will want to shop, live, meet, work and relax. And, of course, we partner with local authorities to gain consensus for our proposals through every stage of planning, implementation and management.
Consequently, a Land Securities development has that key ingredient of sustainability. It integrates with community life and has the ambience, vitality and personality that encourages people to visit more often and stay longer.
Our belief is that everyone has a voice to be heard. Knowing what motivates stakeholders is critical to the success of our schemes.
Land Securities Retail Experience
14 15
smashing impressive brilliant disappointing superb
up-lifting excellent terrific cool super terrible smashing cool OK great awful depressing great impressive brilliant
disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing
superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool great
super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing
impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super great terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing cool OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant great disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive great cool brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely cool depressing impressive cool brilliant disappointing superb up-lifting excellent terrific cool super terrible
cool smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely
depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing cool
impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful
lovely depressing impressive brilliant disappointing cool
great superb up-lifting
cool
lovely impressive brilliant disappointing superb
up-lifting excellent terrific cool super terrible smashing cool OK great awful depressing great impressive brilliant
disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing
superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool great
super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing
impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super great terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing cool OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant great disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive great cool brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely cool depressing impressive cool brilliant disappointing superb up-lifting excellent terrific cool super terrible
cool smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely
depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing cool
impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful
lovely depressing impressive brilliant disappointing cool
great superb up-lifting
cool
super terrible smashing OK great awful lovely
cool depressing impressive cool brilliant disappointing superb up-lifting excellent terrific cool super terrible cool smashing
OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful
lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing cool impressive brilliant
disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super
terrible smashing OK great awful lovely depressing great cool impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing cool OK great awful lovely depressing great impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool great super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb
up-lifting excellent terrific cool super great terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool
super terrible smashing cool OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super
terrible smashing OK great awful lovely depressing impressive brilliant great disappointing superb up-lifting
excellent terrific cool super terrible smashing great
lovely brilliant super OK
lovely
Everyone has a voice.
smashing impressive brilliant disappointing superb
up-lifting excellent terrific cool super terrible smashing cool OK great awful depressing great impressive brilliant
disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing
superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool great
super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing
impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super great terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing cool OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant great disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive great cool brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely cool depressing impressive cool brilliant disappointing superb up-lifting excellent terrific cool super terrible
cool smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely
depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing cool
impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful
lovely depressing impressive brilliant disappointing cool
great superb up-lifting
cool
lovely impressive brilliant disappointing superb
up-lifting excellent terrific cool super terrible smashing cool OK great awful depressing great impressive brilliant
disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing
superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool great
super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing
impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super great terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing cool OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant great disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive great cool brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely cool depressing impressive cool brilliant disappointing superb up-lifting excellent terrific cool super terrible
cool smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely
depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing cool
impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful
lovely depressing impressive brilliant disappointing cool
great superb up-lifting
cool
super terrible smashing OK great awful lovely
cool depressing impressive cool brilliant disappointing superb up-lifting excellent terrific cool super terrible cool smashing
OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful
lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing cool impressive brilliant
disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super
terrible smashing OK great awful lovely depressing great cool impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing cool OK great awful lovely depressing great impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool great super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb
up-lifting excellent terrific cool super great terrible smashing OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool
super terrible smashing cool OK great awful lovely depressing impressive brilliant disappointing superb up-lifting excellent terrific cool super
terrible smashing OK great awful lovely depressing impressive brilliant great disappointing superb up-lifting
excellent terrific cool super terrible smashing great
lovely brilliant super OK
lovely
We take the lead and begin consultation very early in the development process. By recognising different perspectives and understanding each other we can reach agreement as to what is deliverable and then work together towards the ideal win/win situation.
At Land Securities we have an enormous wealth of development expertise. However, the key to unlocking true potential is in uniting the aspirations of all stakeholders and moving forward as a single entity focused on achievable goals.
Naturally, a development must be commercially viable and so the opinions of our retail partners are crucial. Equally, we listen to the community because we know we have to create an environment where people will want to shop, live, meet, work and relax. And, of course, we partner with local authorities to gain consensus for our proposals through every stage of planning, implementation and management.
Consequently, a Land Securities development has that key ingredient of sustainability. It integrates with community life and has the ambience, vitality and personality that encourages people to visit more often and stay longer.
Our belief is that everyone has a voice to be heard. Knowing what motivates stakeholders is critical to the success of our schemes.
Land Securities Retail Experience
14 15
Cabot Circus, Bristol
Detailed consultation shaped our thinking for Bristol’s biggest city regeneration project in over 60 years. Pedestrian permeability links every element of the retail, leisure and residential complex.Awards
BCSC Supreme Gold Awards 2008
MAPIC EG Retail Awards International Shopping Centre of the Year 2008
BREEAM Excellent Rating 2008
Cabot Circus, Bristol
Detailed consultation shaped our thinking for Bristol’s biggest city regeneration project in over 60 years. Pedestrian permeability links every element of the retail, leisure and residential complex.Awards
BCSC Supreme Gold Awards 2008
MAPIC EG Retail Awards International Shopping Centre of the Year 2008
BREEAM Excellent Rating 2008
Land Securities Retail Experience
DesignDelivering the experience.
1819
from
the fi
nest
tiled
detai
l to a f
oating roof the size of 16 Olympic-sized swimming pools
Great design communicates and inspires while remaining relevant to the audience.
At the heart of our approach is recognition that each town, city and region has characteristics that set it apart from other places. For some it’s the heritage. For others it’s the architecture, the surrounding landscape or the influences of local industry. Our skill is to get under the skin of those features, to share the values and to reflect them through every facet of the development.
In terms of designing the physical presence, we partner with architects who respect the urban grain. We co-ordinate with other land owners to create permeable links through and around the development. And, where appropriate, we use walkways, civic squares and public art to reinforce the local identity.
Equally, we balance form with function. As such, a Land Securities development aligns the retail, residential and commercial mix to the aspirations of the catchment area. Our design considers how people engage with the individual components, and seeks to create environments that let our tenants’ brands speak with their own voice.
The Land Securities belief is that a development concept must be viewed from many different perspectives. Understanding those perspectives enables the design to progress with a clear vision as to the type of destination we are creating.
Flower pattern ta
ken f
rom Tim
orous Beasties ‘w
allpaper’ an etch
ed de
tail at Cabot Circus
Des
ign delivers the
ex
perie
nce
Land Securities Retail Experience
DesignDelivering the experience.
1819
from
the fi
nest
tiled
detai
l to a f
oating roof the size of 16 Olympic-sized swimming pools
Great design communicates and inspires while remaining relevant to the audience.
At the heart of our approach is recognition that each town, city and region has characteristics that set it apart from other places. For some it’s the heritage. For others it’s the architecture, the surrounding landscape or the influences of local industry. Our skill is to get under the skin of those features, to share the values and to reflect them through every facet of the development.
In terms of designing the physical presence, we partner with architects who respect the urban grain. We co-ordinate with other land owners to create permeable links through and around the development. And, where appropriate, we use walkways, civic squares and public art to reinforce the local identity.
Equally, we balance form with function. As such, a Land Securities development aligns the retail, residential and commercial mix to the aspirations of the catchment area. Our design considers how people engage with the individual components, and seeks to create environments that let our tenants’ brands speak with their own voice.
The Land Securities belief is that a development concept must be viewed from many different perspectives. Understanding those perspectives enables the design to progress with a clear vision as to the type of destination we are creating.
Flower pattern ta
ken f
rom Tim
orous Beasties ‘w
allpaper’ an etch
ed de
tail at Cabot Circus
Des
ign delivers the
ex
perie
nce
Liverpool Media Wall
Creativity challenges convention. For the
St John’s retail centre, in place of
normal hoardings we installed Europe’s
largest electronic media wall to help promote Liverpool during its year as
City of Culture 2008.
Liverpool Media Wall
Creativity challenges convention. For the
St John’s retail centre, in place of
normal hoardings we installed Europe’s
largest electronic media wall to help promote Liverpool during its year as
City of Culture 2008.
Land Securities Retail Experience
A polished performance.
On the Dot
22 23
Project Management, Realising the promise
Partnership is the key feature of every Land Securities development. Our project management approach is governed by the fact that we expect to have a long term relationship with the development itself, with its retail occupiers, with the people who visit and shop, and with the local community. As such, we look way beyond the opening ceremony. Our vision is the creation of an environment that we and all our stakeholders will be proud to be associated with for years to come.
The many and varied skills of our project management team are the catalysts that make our approach a reality. They minimise the impacts of our construction processes on the local environment. They maintain construction standards of the highest quality. And they fastidiously manage every detail to ensure perfect realisation of the development concept. In effect, our project management team delivers the retail promise.
Retail Operation, The landlord of choice
Pro-active retail operations are fundamental to the Land Securities ethos. Our aim is to provide an engaging retail experience to retailers, shoppers and the community alike.
As a landlord we go way beyond the delivery of exceptional building management services. We are always looking to add extra value. This is marked by activities that, in the past two years alone, have seen us drive down service charges, improve waste recycling by 42% and reduce carbon emissions by 31%. For the community, we have launched our Little Shopper Stay Safe scheme across all our outlets. And, as part of our commitment to the Skill Smart initiative, we devote space in many centres for training youngsters to become the next generation of retailers.
Reassuringly, in an independent audit by KLM in 2008, more than 97% of our occupiers stated a willingness to recommend Land Securities as the landlord of choice.
Beyond ExpectationWithin Budget
Land Securities Retail Experience
A polished performance.
On the Dot
22 23
Project Management, Realising the promise
Partnership is the key feature of every Land Securities development. Our project management approach is governed by the fact that we expect to have a long term relationship with the development itself, with its retail occupiers, with the people who visit and shop, and with the local community. As such, we look way beyond the opening ceremony. Our vision is the creation of an environment that we and all our stakeholders will be proud to be associated with for years to come.
The many and varied skills of our project management team are the catalysts that make our approach a reality. They minimise the impacts of our construction processes on the local environment. They maintain construction standards of the highest quality. And they fastidiously manage every detail to ensure perfect realisation of the development concept. In effect, our project management team delivers the retail promise.
Retail Operation, The landlord of choice
Pro-active retail operations are fundamental to the Land Securities ethos. Our aim is to provide an engaging retail experience to retailers, shoppers and the community alike.
As a landlord we go way beyond the delivery of exceptional building management services. We are always looking to add extra value. This is marked by activities that, in the past two years alone, have seen us drive down service charges, improve waste recycling by 42% and reduce carbon emissions by 31%. For the community, we have launched our Little Shopper Stay Safe scheme across all our outlets. And, as part of our commitment to the Skill Smart initiative, we devote space in many centres for training youngsters to become the next generation of retailers.
Reassuringly, in an independent audit by KLM in 2008, more than 97% of our occupiers stated a willingness to recommend Land Securities as the landlord of choice.
Beyond ExpectationWithin Budget
White Rose, Leeds
Working hand in hand with retailers, we have established agreed service levels, frozen service charges since 2008 and implemented local consumer marketing to drive footfall.
White Rose, Leeds
Working hand in hand with retailers, we have established agreed service levels, frozen service charges since 2008 and implemented local consumer marketing to drive footfall.
of London shops & offices£6,600,000,000
sq ft St Johns Centre, Liverpool360,000 %
Gunwharf Quays sends only
waste to landfill
1,000,000Cab
ot
Circ
us
welc
omed
...
...cu
stom
ers
on 11
th d
ay
of op
enin
g
(as at Sept 2008)
3outle
ts
1600reta
ilers
million shoppers per year350
pedestrians pass our Piccadilly lights each week659,126
of the largest & most diverse portfolios in the capital1
sq ft Bullring, Birmingham
over1,000,000
people will live, work and play in the new communities we are creating in Kent
40thou
sand
people work in offices we own in London
thou
sand50
shopping centres25
retail parks22
20 sq ft total
investment portfolio m
illio
n
2007 July
we were the only UK company named as one of the world’s ‘20 Most Sustainable Stocks’ by sustainablebusiness.com
40%reduction in
CO2 emissions at Eastbourne
Terrace, London
2,900new car parking spaces at Buchanan Galleries, Glasgow
80of d
emol
ition
w
aste
in o
ur
deve
lopm
ents
%
Aim to
reuse
or recycle at least
On target to reduce CO2
emissions in existing
buildings by10% b
efore
2011
St David’s 2,Cardiff completing in 2009967,500sq ft £5,520,000,000 of retail
property (as at Sept 2008)
Attention to detail at every level helps make Land Securities’ retail environments extremely effective.
The meticulous design and operation of our retail centres and parks is such that we comfortably accommodate nearly 350 million shopper visits each year. Yet, no matter the high numbers, we still work personally with all our retail tenants. In Gunwharf Quays for instance we gave colour coded recycling bins to each outlet and now only 0.5% of the centre’s waste goes to landfill.
Being big, but thinking small and watching the detail provides focus for those crucial day to day issues that underpin retail success.
near
ly
Land Securities Retail Experience
2627
of London shops & offices£6,600,000,000
sq ft St Johns Centre, Liverpool360,000 %
Gunwharf Quays sends only
waste to landfill
1,000,000Cab
ot
Circ
us
welc
omed
...
...cu
stom
ers
on 11
th d
ay
of op
enin
g
(as at Sept 2008)
3outle
ts
1600reta
ilers
million shoppers per year350
pedestrians pass our Piccadilly lights each week659,126
of the largest & most diverse portfolios in the capital1
sq ft Bullring, Birmingham
over1,000,000
people will live, work and play in the new communities we are creating in Kent
40thou
sand
people work in offices we own in London
thou
sand50
shopping centres25
retail parks22
20 sq ft total
investment portfolio m
illio
n
2007 July
we were the only UK company named as one of the world’s ‘20 Most Sustainable Stocks’ by sustainablebusiness.com
40%reduction in
CO2 emissions at Eastbourne
Terrace, London
2,900new car parking spaces at Buchanan Galleries, Glasgow
80of d
emol
ition
w
aste
in o
ur
deve
lopm
ents
%
Aim to
reuse
or recycle at least
On target to reduce CO2
emissions in existing
buildings by10% b
efore
2011
St David’s 2,Cardiff completing in 2009967,500sq ft £5,520,000,000 of retail
property (as at Sept 2008)
Attention to detail at every level helps make Land Securities’ retail environments extremely effective.
The meticulous design and operation of our retail centres and parks is such that we comfortably accommodate nearly 350 million shopper visits each year. Yet, no matter the high numbers, we still work personally with all our retail tenants. In Gunwharf Quays for instance we gave colour coded recycling bins to each outlet and now only 0.5% of the centre’s waste goes to landfill.
Being big, but thinking small and watching the detail provides focus for those crucial day to day issues that underpin retail success.
near
ly
Land Securities Retail Experience
2627
Gunwharf Quays, Portsmouth•39,484sqm(425,000sqft)•Retailled,mixed-usedevelopment•Opened2001
Adjacent to the spectacular Spinnaker Tower landmark, the waterfront Gunwharf Quays retail centre is integral to the renaissance of Portsmouth Harbour as a leisure destination. It quite simply has something for everyone with its mix of designer outlets, bars, restaurants and cafés, a cinema, health club and Bowlplex.
BCSC Achieving Customer Excellence Award 2008
Bullring, Birmingham•110,000sqm(1,184,000sqft)•Retailled,mixed-usedevelopment•Opened2003
Birmingham’s Bullring has been demolished and reborn as a dazzling new centre integrating a vast array of shops, cafes, restaurants and piazzas, including one of only four Selfridges department stores in Britain. The Bullring’s spectacular architecture has created a new city landmark.
BCSC Supreme Gold Award 2004
Willow Place, Corby•16,258sqm(175,000sqft)•Retailled,mixed-usedevelopment•Opened2007
Corby has changed beyond recognition. Located within a prosperous and highly populatedpart of the East Midlands, it is undergoing a major process of urban renewal and expansion,encompassing shopping, housing, leisure and transport.
Whitefriars, Canterbury•36,580sqm(394,000sqft)•Retailled,mixed-usedevelopment•Opened2005
Land Securities’ relationship with Canterbury goes back more than 50 years. The concept for the Whitefriars development grew in partnership with the city council and, now complete, it has been hailed by English Heritage as best practice for urban regeneration in an historic environment.
Retail Week Shopping Location of the Year Award 2005
Retail and Leisure Property Best New Shopping Centre Award 2005
ICSC European Shopping Centre Award 2006
BCSC Supreme Gold Award 2005
Land Securities retail centres add to the quality of life for millions of people every year. They provide a safe, friendly environment in which to meet, shop, work and relax. They are symbols of civic pride. And they offer focus at the heart of communities.
Above all, a Land Securities retail centre is a platform for good business. Each has the essential characteristics to attract shoppers and so help our retail occupiers build their brands and trade more profitably.
The Elements, Livingston•34,852sqm(375,000sqft)•Retailled,mixed-usedevelopment•OpenedOctober2008
The Elements is the third phase of development for Land Securities in Livingston opened October 2008. The scheme will provide an important addition to Livingston’s retail offer, with a fashion-led tenant and merchandise mix.
BREEAM Excellent Rating 2009
St David’s, Cardiff•89,891sqm(967,500sqft)•Retail,leisure,cultural&civicmix•Openingautumn2009
A major new John Lewis department store will anchor 10 large stores, 94 shops, 21 catering units, 304 new homes and 3,000 car parking spaces. These will be linked to new public open spaces by tree lined boulevards, creating a thriving central community. This development will help establish Cardiff as one of the top retail destinations in Europe.
Bristol, Cabot Circus•139,300sqm(1,500,000sqft)•Retailled,mixed-usedevelopment•OpenedSeptember2008
The new development is anchored by a House of Fraser department store, together with 15 major stores and more than 120 new shops.
BCSC Supreme Gold Awards 2008
MAPIC EG Retail Awards International Shopping Centre of the Year 2008
BREEAM Excellent Rating 2008
Princesshay, Exeter•49,256sqm(530,000sqft)•Retailled,mixed-usedevelopment•Opened2007
Princesshay has transformed Exeter’s retail landscape and helped to re-position the city as the region’s premier destination for shopping, leisure and entertainment.
Retail Week Shopping Location of the Year Award 2008
BCSC Supreme Gold Award 2007
ICSC European Shopping Centre Award 2007
Trinity, Leeds•92,900sqm(1,000,000sqft)•Retailled,mixed-usedevelopment•Opening2012
Set to become the city’s first regional retail destination when it opens, Trinity Leeds will combine the former Burton and Trinity Arcades site with a remodelled Leeds Shopping Plaza to provide a fully integrated 1,000,000 sq ft shopping centre in the heart of the city.
Land Securities Retail Experience
28 29
Gunwharf Quays, Portsmouth•39,484sqm(425,000sqft)•Retailled,mixed-usedevelopment•Opened2001
Adjacent to the spectacular Spinnaker Tower landmark, the waterfront Gunwharf Quays retail centre is integral to the renaissance of Portsmouth Harbour as a leisure destination. It quite simply has something for everyone with its mix of designer outlets, bars, restaurants and cafés, a cinema, health club and Bowlplex.
BCSC Achieving Customer Excellence Award 2008
Bullring, Birmingham•110,000sqm(1,184,000sqft)•Retailled,mixed-usedevelopment•Opened2003
Birmingham’s Bullring has been demolished and reborn as a dazzling new centre integrating a vast array of shops, cafes, restaurants and piazzas, including one of only four Selfridges department stores in Britain. The Bullring’s spectacular architecture has created a new city landmark.
BCSC Supreme Gold Award 2004
Willow Place, Corby•16,258sqm(175,000sqft)•Retailled,mixed-usedevelopment•Opened2007
Corby has changed beyond recognition. Located within a prosperous and highly populatedpart of the East Midlands, it is undergoing a major process of urban renewal and expansion,encompassing shopping, housing, leisure and transport.
Whitefriars, Canterbury•36,580sqm(394,000sqft)•Retailled,mixed-usedevelopment•Opened2005
Land Securities’ relationship with Canterbury goes back more than 50 years. The concept for the Whitefriars development grew in partnership with the city council and, now complete, it has been hailed by English Heritage as best practice for urban regeneration in an historic environment.
Retail Week Shopping Location of the Year Award 2005
Retail and Leisure Property Best New Shopping Centre Award 2005
ICSC European Shopping Centre Award 2006
BCSC Supreme Gold Award 2005
Land Securities retail centres add to the quality of life for millions of people every year. They provide a safe, friendly environment in which to meet, shop, work and relax. They are symbols of civic pride. And they offer focus at the heart of communities.
Above all, a Land Securities retail centre is a platform for good business. Each has the essential characteristics to attract shoppers and so help our retail occupiers build their brands and trade more profitably.
The Elements, Livingston•34,852sqm(375,000sqft)•Retailled,mixed-usedevelopment•OpenedOctober2008
The Elements is the third phase of development for Land Securities in Livingston opened October 2008. The scheme will provide an important addition to Livingston’s retail offer, with a fashion-led tenant and merchandise mix.
BREEAM Excellent Rating 2009
St David’s, Cardiff•89,891sqm(967,500sqft)•Retail,leisure,cultural&civicmix•Openingautumn2009
A major new John Lewis department store will anchor 10 large stores, 94 shops, 21 catering units, 304 new homes and 3,000 car parking spaces. These will be linked to new public open spaces by tree lined boulevards, creating a thriving central community. This development will help establish Cardiff as one of the top retail destinations in Europe.
Bristol, Cabot Circus•139,300sqm(1,500,000sqft)•Retailled,mixed-usedevelopment•OpenedSeptember2008
The new development is anchored by a House of Fraser department store, together with 15 major stores and more than 120 new shops.
BCSC Supreme Gold Awards 2008
MAPIC EG Retail Awards International Shopping Centre of the Year 2008
BREEAM Excellent Rating 2008
Princesshay, Exeter•49,256sqm(530,000sqft)•Retailled,mixed-usedevelopment•Opened2007
Princesshay has transformed Exeter’s retail landscape and helped to re-position the city as the region’s premier destination for shopping, leisure and entertainment.
Retail Week Shopping Location of the Year Award 2008
BCSC Supreme Gold Award 2007
ICSC European Shopping Centre Award 2007
Trinity, Leeds•92,900sqm(1,000,000sqft)•Retailled,mixed-usedevelopment•Opening2012
Set to become the city’s first regional retail destination when it opens, Trinity Leeds will combine the former Burton and Trinity Arcades site with a remodelled Leeds Shopping Plaza to provide a fully integrated 1,000,000 sq ft shopping centre in the heart of the city.
Land Securities Retail Experience
28 29
Land Securities Retail Experience
Richard Akers
Managing Director, Retail Direct 0207 024 5438 Mobile07768598788
Richard is responsible for driving the business forward for the benefit of all our customers, retailers, consumers and stakeholders alike.
Lester Hampson
Head of Retail Development Direct 0207 747 2337 Mobile 07725 759801
Lester is responsible for the delivery of the retail development programme.
Ashley Blake
Head of Retail Portfolio Management Direct 0207 024 5248 Mobile 07880 700341
Ashley is responsible for the Shopping Centres, Factory Outlets and High Street Portfolio.
Land Securities has a strong and well proven management executive. The individual skills, experience and expertise combine as one to lead our retail activities and ensure we remain at the forefront of asset management while maintaining an innovative approach to retail design and development.
Leadership founded in proven capability.
3031
Nick Peel
Head of Retail Property Management Direct 0131 221 7308 Mobile07747563824
Nick is Head of Retail Property Management, responsible for operational excellence across our entire retail portfolio.
Dominic O’Rourke
Head of Retail Parks Direct 0207 024 5189 Mobile07767674818
Dominic has responsibility for the retail warehouse portfolio.
Ronan Faherty
Commercial Director, Commercial Team Direct 0207 024 5443 Mobile 07725 759039
Ronan’s responsibilities include the legal and marketing teams, retail leasing and our approach to customer service and relationship management.
Gary Sherwin
Head of Retail Investment Direct 0207 024 5439 Mobile 07771 504707
Gary’s responsibilities focus around retail sales and acquisitions for both shopping centres and retail parks.
Derek Baillie
Director of Project Management, Feasibility Projects, Retail Development Direct 0207 024 5052 Mobile 07798 798842
Derek is responsible for the project management of all retail schemes in the feasibility stage.
Bert Martin
Development Director, Retail Development Direct02070245076 Mobile07801621762
Bert is responsible for the development aspects of Feasibility Projects and evolving the LS residential development strategy.
Andrew Dudley
Director of Project Management, Committed Projects, Retail Development Direct 0207 024 5091 Mobile07771903672
Andrew is responsible for the project management of the committed retail schemes.
Eddie Whittaker
Head of Finance, Retail Direct02070245061 Mobile07785267353
Eddie is responsible for all aspects of financial control and reporting for the Retail business unit.
Land Securities Retail Experience
Richard Akers
Managing Director, Retail Direct 0207 024 5438 Mobile07768598788
Richard is responsible for driving the business forward for the benefit of all our customers, retailers, consumers and stakeholders alike.
Lester Hampson
Head of Retail Development Direct 0207 747 2337 Mobile 07725 759801
Lester is responsible for the delivery of the retail development programme.
Ashley Blake
Head of Retail Portfolio Management Direct 0207 024 5248 Mobile 07880 700341
Ashley is responsible for the Shopping Centres, Factory Outlets and High Street Portfolio.
Land Securities has a strong and well proven management executive. The individual skills, experience and expertise combine as one to lead our retail activities and ensure we remain at the forefront of asset management while maintaining an innovative approach to retail design and development.
Leadership founded in proven capability.
3031
Nick Peel
Head of Retail Property Management Direct 0131 221 7308 Mobile07747563824
Nick is Head of Retail Property Management, responsible for operational excellence across our entire retail portfolio.
Dominic O’Rourke
Head of Retail Parks Direct 0207 024 5189 Mobile07767674818
Dominic has responsibility for the retail warehouse portfolio.
Ronan Faherty
Commercial Director, Commercial Team Direct 0207 024 5443 Mobile 07725 759039
Ronan’s responsibilities include the legal and marketing teams, retail leasing and our approach to customer service and relationship management.
Gary Sherwin
Head of Retail Investment Direct 0207 024 5439 Mobile 07771 504707
Gary’s responsibilities focus around retail sales and acquisitions for both shopping centres and retail parks.
Derek Baillie
Director of Project Management, Feasibility Projects, Retail Development Direct 0207 024 5052 Mobile 07798 798842
Derek is responsible for the project management of all retail schemes in the feasibility stage.
Bert Martin
Development Director, Retail Development Direct02070245076 Mobile07801621762
Bert is responsible for the development aspects of Feasibility Projects and evolving the LS residential development strategy.
Andrew Dudley
Director of Project Management, Committed Projects, Retail Development Direct 0207 024 5091 Mobile07771903672
Andrew is responsible for the project management of the committed retail schemes.
Eddie Whittaker
Head of Finance, Retail Direct02070245061 Mobile07785267353
Eddie is responsible for all aspects of financial control and reporting for the Retail business unit.
Asset Management
Each retail location is unique, with a different catchment population, transport infrastructure, local economy and townscape. Land Securities’ skill is to measure and understand those differences and then add value through active asset management.
We are long term investors and our focus is always on sustainable growth. Our close relationship with retailers helps us achieve the optimum balance of retailer mix and outlet size. Equally, we have the proven expertise of working in partnership with local authorities to ensure that the retail offer is compatible with and beneficial to the community as a whole.
Essentially, our aim is to create a strong platform from which retailers can trade profitably and an attractive environment for shoppers to enjoy a complete retail and leisure experience.
Sustainability
Land Securities puts environmental sustainability at the heart of the development process. We began implementing energy management schemes in 1981, long before ‘green issues’ had entered mainstream corporate vocabulary. In 2001 we were the first company in our sector to issue a stand-alone environmental report.
For our partners, advisors, consultants and contractors we produce a single document detailing all our environmental directives, policies, objectives and targets. Everyone who works with us knows exactly what standards they are obliged to achieve.
Our efforts have been recognised by many awards. The Green Organisation has consistently commended us for setting standardsofexcellence.In2006and2007we received ‘Big Tick’ awards from BiTC for our environmental management. In 2008 we were named as Global Super Sector Leader for the 2nd year running in the Dow Jones Sustainability Index, and in February this year we were highly commended at the Corporation of London Sustainable City Awards in the Sustainable Building category.Thermal image courtesy of www.pixelthermographics.co.uk
Retail Operations
Our retail operations are inspired by the simple rule of ‘think national, act local’. By this process we use our authority as one of the country’s largest retail developers to ensure best in class engineering, technical, health and safety and environmental services across all our centres. Yet, by the same token, we maintain a local focus at each venue by having a dedicated on-site manager with support for operations, technical services, consumer marketing and retailer liaison.
The effect of such an approach is exceptional communications between ourselves, our retailers and the many thousands of consumers who visit every day. We call it integrated partnership working. It enables the free flow of ideas from and between each party. It encourages flexibility in decision making at all levels. And, crucially, it empowers our centre management teams to constantly think and act on ways to help our retail occupiers enhance their performance.
ExperienceThere is no single factor to determine the success of a retail centre. In practice, it depends on many different aspects of expertise combining as one.
The Land Securities approach is excellence in all we do. We conceive and manage our retail properties so they integrate with their surroundings physically, commercially and socially. For our retailers, we provide the services and marketing support that help them operate efficiently and profitably. And for our community partners we create inviting environments for people to shop, work and live.
Land Securities Retail Experience
Development
We currently have retail developments on site across the UK with an estimated worth of £1.1 billion. But that’s just a number. The marks of our capability are better evidenced by the location of those developments.
Our expertise has taken us into places as diverse as Canterbury, Exeter, Bristol, Cardiff, Corby, Cambridge, Livingston and Leeds. Each is fundamentally different. Yet our developments all share the common objective of enhancing the quality of life for thousands of individuals.
Our belief is that each development must be viewed and progressed according to its unique characteristics. As such, we go way beyond the physical presence of bricks and mortar and ultimately create environments that are respected by the community at large and in which each stakeholder has a sense of ownership.
Project Visioning
The key to a successful development is to get the thinking absolutely right from the very beginning.
We start with thorough research to define the market and what it is looking for. Our work addresses aspects such as social demographics, the quality of competing retail centres and consumer expectations. This helps clarify the scope of the opportunity and provides the foundation upon which we establish a vision for the project as a whole. The vision then effectively leads our thinking as we move forward into creating the development plan, the design and the commercial considerations including branding and tenant mix. Even when the development is complete, the vision continues to be our guide for marketing and subsequent enhancements.
Ultimately, through accurate project visioning we create a perfectly targeted retail experience; one that comprehensively engages with and excites retailers, consumers and the community.
Project Management
With a Land Securities development, the involvement of our project managers begins with drafting of the initial brief and does not finish until long after the completed scheme has been declared open.
To achieve best practice throughout a development we operate what we call a Blueprint Framework. In essence, this guides our activities and has in-built gateways to ensure that all the right people are consulted at the critical stages. In application, it means that details are checked and rechecked, and that compliance with aspects such as statutory provisions, agreed objectives, environmental and sustainability prerogatives are scrupulously monitored.
We also maintain exceptional levels of communications with the community. A steering group, which includes members of the local authorities, is established and regular meetings held to keep everyone informed. Similarly, we appoint our own Community Liaison Manager to manage communications with all community stakeholder groups.
Leasing
We want our retail customers to prosper. As such, our goal with every development is to create a platform for retail success. The process begins with research to define the project vision which, in turn, leads our strategy for implementation. Crucially, we engage with retailers throughout to be sure of getting all the details absolutely right.
Our approach to leasing embraces the same pragmatism. The leases are written in plain English so that finalising the legalities happens in a timely and cost efficient manner. We can be flexible with the term, rent and conditions. And we simplify communications by appointing a dedicated leasing manager as the contact from initial discussions to completion and beyond.
Partnering so closely with retailers has empowered us to evolve our leasing services and create sustainable mutually beneficial outcomes. Reassuringly, retailers voted Land Securities the winner of the prestigious 2008 Property Management Award ‘Landlord of the year’.
3233
Asset Management
Each retail location is unique, with a different catchment population, transport infrastructure, local economy and townscape. Land Securities’ skill is to measure and understand those differences and then add value through active asset management.
We are long term investors and our focus is always on sustainable growth. Our close relationship with retailers helps us achieve the optimum balance of retailer mix and outlet size. Equally, we have the proven expertise of working in partnership with local authorities to ensure that the retail offer is compatible with and beneficial to the community as a whole.
Essentially, our aim is to create a strong platform from which retailers can trade profitably and an attractive environment for shoppers to enjoy a complete retail and leisure experience.
Sustainability
Land Securities puts environmental sustainability at the heart of the development process. We began implementing energy management schemes in 1981, long before ‘green issues’ had entered mainstream corporate vocabulary. In 2001 we were the first company in our sector to issue a stand-alone environmental report.
For our partners, advisors, consultants and contractors we produce a single document detailing all our environmental directives, policies, objectives and targets. Everyone who works with us knows exactly what standards they are obliged to achieve.
Our efforts have been recognised by many awards. The Green Organisation has consistently commended us for setting standardsofexcellence.In2006and2007we received ‘Big Tick’ awards from BiTC for our environmental management. In 2008 we were named as Global Super Sector Leader for the 2nd year running in the Dow Jones Sustainability Index, and in February this year we were highly commended at the Corporation of London Sustainable City Awards in the Sustainable Building category.Thermal image courtesy of www.pixelthermographics.co.uk
Retail Operations
Our retail operations are inspired by the simple rule of ‘think national, act local’. By this process we use our authority as one of the country’s largest retail developers to ensure best in class engineering, technical, health and safety and environmental services across all our centres. Yet, by the same token, we maintain a local focus at each venue by having a dedicated on-site manager with support for operations, technical services, consumer marketing and retailer liaison.
The effect of such an approach is exceptional communications between ourselves, our retailers and the many thousands of consumers who visit every day. We call it integrated partnership working. It enables the free flow of ideas from and between each party. It encourages flexibility in decision making at all levels. And, crucially, it empowers our centre management teams to constantly think and act on ways to help our retail occupiers enhance their performance.
ExperienceThere is no single factor to determine the success of a retail centre. In practice, it depends on many different aspects of expertise combining as one.
The Land Securities approach is excellence in all we do. We conceive and manage our retail properties so they integrate with their surroundings physically, commercially and socially. For our retailers, we provide the services and marketing support that help them operate efficiently and profitably. And for our community partners we create inviting environments for people to shop, work and live.
Land Securities Retail Experience
Development
We currently have retail developments on site across the UK with an estimated worth of £1.1 billion. But that’s just a number. The marks of our capability are better evidenced by the location of those developments.
Our expertise has taken us into places as diverse as Canterbury, Exeter, Bristol, Cardiff, Corby, Cambridge, Livingston and Leeds. Each is fundamentally different. Yet our developments all share the common objective of enhancing the quality of life for thousands of individuals.
Our belief is that each development must be viewed and progressed according to its unique characteristics. As such, we go way beyond the physical presence of bricks and mortar and ultimately create environments that are respected by the community at large and in which each stakeholder has a sense of ownership.
Project Visioning
The key to a successful development is to get the thinking absolutely right from the very beginning.
We start with thorough research to define the market and what it is looking for. Our work addresses aspects such as social demographics, the quality of competing retail centres and consumer expectations. This helps clarify the scope of the opportunity and provides the foundation upon which we establish a vision for the project as a whole. The vision then effectively leads our thinking as we move forward into creating the development plan, the design and the commercial considerations including branding and tenant mix. Even when the development is complete, the vision continues to be our guide for marketing and subsequent enhancements.
Ultimately, through accurate project visioning we create a perfectly targeted retail experience; one that comprehensively engages with and excites retailers, consumers and the community.
Project Management
With a Land Securities development, the involvement of our project managers begins with drafting of the initial brief and does not finish until long after the completed scheme has been declared open.
To achieve best practice throughout a development we operate what we call a Blueprint Framework. In essence, this guides our activities and has in-built gateways to ensure that all the right people are consulted at the critical stages. In application, it means that details are checked and rechecked, and that compliance with aspects such as statutory provisions, agreed objectives, environmental and sustainability prerogatives are scrupulously monitored.
We also maintain exceptional levels of communications with the community. A steering group, which includes members of the local authorities, is established and regular meetings held to keep everyone informed. Similarly, we appoint our own Community Liaison Manager to manage communications with all community stakeholder groups.
Leasing
We want our retail customers to prosper. As such, our goal with every development is to create a platform for retail success. The process begins with research to define the project vision which, in turn, leads our strategy for implementation. Crucially, we engage with retailers throughout to be sure of getting all the details absolutely right.
Our approach to leasing embraces the same pragmatism. The leases are written in plain English so that finalising the legalities happens in a timely and cost efficient manner. We can be flexible with the term, rent and conditions. And we simplify communications by appointing a dedicated leasing manager as the contact from initial discussions to completion and beyond.
Partnering so closely with retailers has empowered us to evolve our leasing services and create sustainable mutually beneficial outcomes. Reassuringly, retailers voted Land Securities the winner of the prestigious 2008 Property Management Award ‘Landlord of the year’.
3233
Success comes from uniting the many and varied skills of our people as a single entity focused on realising common goals. Strong relationships between our team members and with our customers, partners and suppliers underpin all our activities and contribute to the delivery of truly effective retail environments.
Exceptional people delivering outstanding services.
Team
Land Securities Retail Experience
3435
Retail Portfolio Management
Katherine ArmsteadPortfolio ManagerT 0141 331 4409 M07730546667
Ashley BlakeHead of Retail Portfolio ManagementT 0207 024 5248 M 07880 700341
James LarmuthPortfolio ManagerT 01132615356 M07711732796
Rob CallaghanPortfolio DirectorT 0207 024 5414 M 07887 824843
Lucy LilleyPortfolio ManagerT 0207 024 5488 M07879668200
Ailish ChristianPortfolio DirectorT 02070245066 M07711732684
Val NichollsRetail/CRM CoordinatorT 0207 024 5435 M07798787613
Charles ClarkeGraduate SurveyorT 0207 747 2318 M07912451976
Andrew RawlingsPortfolio ManagerT 02077472336 M 07834 515889
Gerald JenningsPortfolio Director, (NorthandScotland)T 01132615355 M07767674823
Graeme StevensonPortfolio ManagerT 0207 024 5415 M 07774 823317
Anna-Louise LancasterHead of Metro FundT 0207 024 5411 M07734683876
Deepan KhiroyaPortfolio DirectorT 02070245436 M 07595 070115
Retail Property Management
Andrew CumminsImplementation ManagerT 0207 024 5431 M 07970 834574
Phil OsbornHead of Property ServicesT 0207 747 2359 M07764286465
Mike DavidsonRetail Operations Director, FOC’s and Retail ParksT 02392836751 M07876476648
Steve PettitRetail Operations ManagerT 01132615361 M07770637217
Sarah ParkinRetail Operations ManagerT 01132615360 M 07711 732712
Mike EvansHead of Consumer MarketingT 0207 024 5191 M07736779556
Shireen RidgwayCommercialisation ManagerT 0207 024 5252 M 07834 431277
John FlemingRetail Operations ManagerT 02070245261 M 07710 373253
Peter TaylorRetail Operations ManagerT 0207 024 5434 M 07525 127025
Deborah JonesRetail Operations Director(South)T 0207 747 2310 M07764286571
Vanessa WelhamCommercialisation ManagerT 0207 747 2323 M07843512163
Paul MartlandRetail Operations Director(North andScotland)T 01132615358 M07764286529
Nick WilkinsRetail Warehouseing ManagerT 0207 024 5249 M07850821876
Nick PeelHead of Retail Property ManagementT 01132615365 M07747563824
Dave MurrayRetail Operations ManagerT 01132615359 M07785996841
Jo MorrisCommercialisation ManagerT 0207 024 5010 M 07921 037135
Tom VennerPortfolio ManagerT 02070245196 M 07725 759011
Success comes from uniting the many and varied skills of our people as a single entity focused on realising common goals. Strong relationships between our team members and with our customers, partners and suppliers underpin all our activities and contribute to the delivery of truly effective retail environments.
Exceptional people delivering outstanding services.
Team
Land Securities Retail Experience
3435
Retail Portfolio Management
Katherine ArmsteadPortfolio ManagerT 0141 331 4409 M07730546667
Ashley BlakeHead of Retail Portfolio ManagementT 0207 024 5248 M 07880 700341
James LarmuthPortfolio ManagerT 01132615356 M07711732796
Rob CallaghanPortfolio DirectorT 0207 024 5414 M 07887 824843
Lucy LilleyPortfolio ManagerT 0207 024 5488 M07879668200
Ailish ChristianPortfolio DirectorT 02070245066 M07711732684
Val NichollsRetail/CRM CoordinatorT 0207 024 5435 M07798787613
Charles ClarkeGraduate SurveyorT 0207 747 2318 M07912451976
Andrew RawlingsPortfolio ManagerT 02077472336 M 07834 515889
Gerald JenningsPortfolio Director, (NorthandScotland)T 01132615355 M07767674823
Graeme StevensonPortfolio ManagerT 0207 024 5415 M 07774 823317
Anna-Louise LancasterHead of Metro FundT 0207 024 5411 M07734683876
Deepan KhiroyaPortfolio DirectorT 02070245436 M 07595 070115
Retail Property Management
Andrew CumminsImplementation ManagerT 0207 024 5431 M 07970 834574
Phil OsbornHead of Property ServicesT 0207 747 2359 M07764286465
Mike DavidsonRetail Operations Director, FOC’s and Retail ParksT 02392836751 M07876476648
Steve PettitRetail Operations ManagerT 01132615361 M07770637217
Sarah ParkinRetail Operations ManagerT 01132615360 M 07711 732712
Mike EvansHead of Consumer MarketingT 0207 024 5191 M07736779556
Shireen RidgwayCommercialisation ManagerT 0207 024 5252 M 07834 431277
John FlemingRetail Operations ManagerT 02070245261 M 07710 373253
Peter TaylorRetail Operations ManagerT 0207 024 5434 M 07525 127025
Deborah JonesRetail Operations Director(South)T 0207 747 2310 M07764286571
Vanessa WelhamCommercialisation ManagerT 0207 747 2323 M07843512163
Paul MartlandRetail Operations Director(North andScotland)T 01132615358 M07764286529
Nick WilkinsRetail Warehouseing ManagerT 0207 024 5249 M07850821876
Nick PeelHead of Retail Property ManagementT 01132615365 M07747563824
Dave MurrayRetail Operations ManagerT 01132615359 M07785996841
Jo MorrisCommercialisation ManagerT 0207 024 5010 M 07921 037135
Tom VennerPortfolio ManagerT 02070245196 M 07725 759011
Land Securities Retail Experience
Retail Development
Lester HampsonDevelopment DirectorT 0207 747 2337 M 07725 759801
Bert MartinDevelopment DirectorT 02070245076 M07801621762
Derek Baillie Director of Project Management, Feasibility ProjectsT 0207 024 5052 M 07798 798842
Andrew DudleyDirector of Project Management, Committed ProjectsT 0207 024 5091 M07771903672
Sarah BeattieEnvironmental ManagerT 0207 747 2303 M 07843 512173
Mark BirdProject ManagerT 0207 024 5171 M 07739 087148
Neil BlackSenior Project ManagerT 0141 331 4411 M 07739 087507
Neil CarronDevelopment ManagerT 0207 024 5051 M 07831 710714
Nick DavisDevelopment DirectorT 0207 024 5203 M 07887 824849
Les McGlassonProject ManagerT 0141 331 4403 M 07710 373252
Julian MabbittProject ManagerT 02920355614 M07843512168
Jonathan LevyDevelopment ManagerT 0207 747 2334 M07725683304
Judith KellyRetail Delivery ManagerT 0207 024 5038 M 07734 335458
Jan EldridgeResidential Sales ManagerT 0207 024 5127 M 07590 443045
Sara FugeDevelopment ManagerT 0207 024 5174 M07881501096
Eamonn DriscollProject EngineerT 0207 024 5122 M 07710 319508
Robin DennessDevelopment ManagerM 07810 435913
Bob De BarrDirector of Development PartnershipsT 0207 024 5470 M07768936342
Jamie PayneProject ManagerT 02920355615 M 07808 908117
Chris WardDevelopment DirectorT 0207 024 5482 M07710623127
Stephen WehrleDevelopment ManagerT 0207 024 5173 M07841315669
Norman WhiteDeputy Project DirectorT 0207 024 5452 M07736167887
Neil ReadProject DirectorT 0207 024 5135 M07801621703
Sarah WigginDevelopment ManagerT 0207 024 5295 M07736779686
Alison WoodmanRetail Project ManagerT 0141 331 4412 M 07739 087508
Commercial Team
Clive AshcroftHead of Legal ServicesT 0207 024 5257 M07771931961
Tom FoulkesHead of Development MarketingT 0207 024 5089 M07736779861
John GrimesLeasing DirectorT 02070245069 M07770637218
Stephanie SheaLeasing ManagerT 0207 024 5410 M07710333643
David SmithLeasing DirectorT 0141 331 4401 M07767674826
Ronan FahertyCommercial DirectorT 0207 024 5443 M 07725 759039
Robert HardieLeasing CoordinatorT 0207 024 5054 M07515607584
Jenny MourantCustomer Relationship CoordinatorT 0207 024 5043 M07515609399
Claire ReynoldsMarketing ExecutiveT 0207 747 2390 M 07711 732721
Keith StoneLeasing DirectorT 0207 024 5425 M07801621750
Retail Parks Investment
Jack BusbyPortfolio ManagerT 0207 024 5487 M07515919716
Suzi ClayPortfolio DirectorT 0207 024 5128 M07836383229
Nick DuffieldPortfolio DirectorT 0207 024 5485 M 07770 433152
Hermione MackrillPortfolio DirectorT 02070245486 M07753652437
Dominic O’RourkeHead of Retail WarehousingT 0207 024 5189 M07767674818
Ian BramleyRetail Investment ManagerT 0207 024 5484 M07879487076
Gary SherwinHead of Retail InvestmentT 0207 024 5439 M 07771 504707
3637
Land Securities Retail Experience
Retail Development
Lester HampsonDevelopment DirectorT 0207 747 2337 M 07725 759801
Bert MartinDevelopment DirectorT 02070245076 M07801621762
Derek Baillie Director of Project Management, Feasibility ProjectsT 0207 024 5052 M 07798 798842
Andrew DudleyDirector of Project Management, Committed ProjectsT 0207 024 5091 M07771903672
Sarah BeattieEnvironmental ManagerT 0207 747 2303 M 07843 512173
Mark BirdProject ManagerT 0207 024 5171 M 07739 087148
Neil BlackSenior Project ManagerT 0141 331 4411 M 07739 087507
Neil CarronDevelopment ManagerT 0207 024 5051 M 07831 710714
Nick DavisDevelopment DirectorT 0207 024 5203 M 07887 824849
Les McGlassonProject ManagerT 0141 331 4403 M 07710 373252
Julian MabbittProject ManagerT 02920355614 M07843512168
Jonathan LevyDevelopment ManagerT 0207 747 2334 M07725683304
Judith KellyRetail Delivery ManagerT 0207 024 5038 M 07734 335458
Jan EldridgeResidential Sales ManagerT 0207 024 5127 M 07590 443045
Sara FugeDevelopment ManagerT 0207 024 5174 M07881501096
Eamonn DriscollProject EngineerT 0207 024 5122 M 07710 319508
Robin DennessDevelopment ManagerM 07810 435913
Bob De BarrDirector of Development PartnershipsT 0207 024 5470 M07768936342
Jamie PayneProject ManagerT 02920355615 M 07808 908117
Chris WardDevelopment DirectorT 0207 024 5482 M07710623127
Stephen WehrleDevelopment ManagerT 0207 024 5173 M07841315669
Norman WhiteDeputy Project DirectorT 0207 024 5452 M07736167887
Neil ReadProject DirectorT 0207 024 5135 M07801621703
Sarah WigginDevelopment ManagerT 0207 024 5295 M07736779686
Alison WoodmanRetail Project ManagerT 0141 331 4412 M 07739 087508
Commercial Team
Clive AshcroftHead of Legal ServicesT 0207 024 5257 M07771931961
Tom FoulkesHead of Development MarketingT 0207 024 5089 M07736779861
John GrimesLeasing DirectorT 02070245069 M07770637218
Stephanie SheaLeasing ManagerT 0207 024 5410 M07710333643
David SmithLeasing DirectorT 0141 331 4401 M07767674826
Ronan FahertyCommercial DirectorT 0207 024 5443 M 07725 759039
Robert HardieLeasing CoordinatorT 0207 024 5054 M07515607584
Jenny MourantCustomer Relationship CoordinatorT 0207 024 5043 M07515609399
Claire ReynoldsMarketing ExecutiveT 0207 747 2390 M 07711 732721
Keith StoneLeasing DirectorT 0207 024 5425 M07801621750
Retail Parks Investment
Jack BusbyPortfolio ManagerT 0207 024 5487 M07515919716
Suzi ClayPortfolio DirectorT 0207 024 5128 M07836383229
Nick DuffieldPortfolio DirectorT 0207 024 5485 M 07770 433152
Hermione MackrillPortfolio DirectorT 02070245486 M07753652437
Dominic O’RourkeHead of Retail WarehousingT 0207 024 5189 M07767674818
Ian BramleyRetail Investment ManagerT 0207 024 5484 M07879487076
Gary SherwinHead of Retail InvestmentT 0207 024 5439 M 07771 504707
3637
Shopping CentresLocation Property Name Area sq m (sq ft) Principal contact Phone no.
Aberdeen BonAccordQuarter 47,844 (515,000) KatherineArmstead 01413314409
Birmingham Bullring 110,000(1.2million) RobCallaghan 02070245414
Birmingham PriorySquare 26,013 (279,900) CharlesClarke 02070242318
Bristol CabotCircus 135,000 (1,453,000) RobCallaghan 02970245414
Cambridge Christ’sLane 7,282 (78,350) AndrewRawlings 02077472336
Cardiff StDavid’sShoppingCentre 39,735 (427,000) RobCallaghan 02070245414
Corby TownCentre/WillowPlace 68,740 (740,000) AndrewRawlings 02077472336
Exeter Princesshay 49,256 (530,000) LucyLilley 02070245488
Glasgow BuchananGalleries 57,600 (620,000) KatherineArmstead 01413314409
Harrogate VictoriaCentre 12,132 (130,600) GeraldJennings 01132615355
Leeds LeedsShoppingPlaza 53,670 (557,500) GeraldJennings 01132615355
Leeds WhiteRose 63,170 (680,000) JamesLarmuth 01133862177
Liverpool ClaytonSquare 16,553 (180,000) JamesLarmuth 01133862177
Liverpool StJohnsCentre 33,450 (360,000) JamesLarmuth 01133862177
Livingston TheCentre 88,720 (950,000) KatherineArmstead 01413314409
London LewishamCentre 34,523 (371,500) TomVenner 02070245196
London N1,Islington 13,006 (140,000) AilishChristian 02070245066
London Southside,Wandsworth 49,239 (530,000) AilishChristian 02070245066
London Shopstop,Clapham 4,170 (44,884) AilishChristian 02070245066
London StratfordShoppingCentre 31,224 (336,000) TomVenner 02070245196
London W12,ShepherdsBush 27,127 (291,900) AndrewRawlings 02077472336
Maidstone FremlinWalk 32,515 (350,000) AilishChristian 02070245066
Sunderland TheBridges 47,840 (515,000) GeraldJennings 01132615355
WelwynGrdnCityTheHowardCentre 22,296 (239,900) AndrewRawlings 02077472336
Worcester CathedralPlaza 19,463 (210,000) AndrewRawlings 02077472336
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Assets34
47
27
26
30
31
32
33
40
3529
46
45
42
43
4441
39
28
44
37
36
46
5
22
24
8
7
1
2
25
9
52
53
54 55
51
38
49
48
50
15
23
11
13 14
12
10
3
16-21
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
Retail ParksLocation Property Name Area sq m (sq ft) Principal contact Phone no.
Bexhill-On-Sea RavensideRetail&LeisurePark 24,131(259,750) SuziClay 02070245128
Blackpool BlackpoolRetailPark 12,782(137,583) SuziClay 02070245128
Bracknell ThePeelCentre 15,384(165,592) NickDuffield 02070245485
ChadwellHeath GoodmayesRetailPark 9,230 (99,000) SuziClay 02070245128
Chester ChesterRetailPark 13,944(150,100) HermioneMackrill 02070245486
Chester GreyhoundRetailPark 18,859(203,000) HermioneMackrill 02070245486
Chesterfield RavensideRetailPark 9,615(103,500) NickDuffield 02070245485
Derby MeteorCentre 16,920(182,130) JackBusby 02070245487
Dundee KingswayRetailPark 27,768(298,900) JackBusby 02070245487
Edmonton RavensideRetailPark 11,845(127,500) NickDuffield 02070245485
Gateshead TeamValleyRetailWorld 35,083(377,650) NickDuffield 02070245485
Liverpool AintreeRacecourseRetailPark 27,091(291,514) NickDuffield 02070245485
Livingston AlmondvaleRetail,South&West 35,284(379,800) NickDuffield 02070245485
MilfordHaven HavensheadRetailPark 6,910 (74,389) JackBusby 02070245487
Northampton NeneValleyRetailPark 13,657(147,000) HermioneMackrill 02070245486
Plymouth FriaryRetailPark 7,246 (78,000) JackBusby 02070245487
Poole CommerceCentre1 19,328(208,011) NickDuffield 02070245485
Swansea PontardulaisRoad 7,397 (79,625) NickDuffield 02070245485
Taplow BishopsCentre 7,925 (85,300) SuziClay 02070245128
Thanet WestwoodCross 44,129(475,000) HermioneMackrill 02070245486
WestThurrock LakesideRetailPark 35,000(376,778) HermioneMackrill 02070245486
Workington Derwent 13,991(150,600) JackBusby 02070245487
OutletsLocation Property Name Area sq m (sq ft) Principal contact Phone no.
Hatfield TheGalleria 29,729 (320,000) DeepanKhiroya 02070245436
Livingston DesignerOutletCentre 26,790 (288,300) DeepanKhiroya 02070245436
Portsmouth GunwharfQuays 39,484 (425,000) DeepanKhiroya 02070245436
Location Property Name Area sq m (sq ft) Principal contact Phone no. Opening
Cardiff StDavid’s 89,891 (967,500) LesterHampson 02077472337 Autumn2009
Glasgow BuchananGalleries 65,000 (700,000) NickDavis 02070245203 2013
Leeds TrinityLeeds 92,900(1,000,000) BobDeBarr 02070245470 2012
LiverpoolClaytonSquare 17,187 (185,000) NickDavis 02070245203 2009
LiverpoolStJohns 33,444 (360,000) NickDavis 02070245203 2013
South & Head Office 5 Strand, London, WC2N 5AF Reception: 020 7413 9000
North City Exchange, 11 Albion Street, Leeds, LS1 5ES Reception: 0113 261 5353
Scotland 120 Bath Street, Glasgow, G2 2EN Reception: 0141 331 4400
Developments
Land Securities Offices
A Land Securities centre contributes significantly to the economic vitality of a community. It drives employment and benefits local businesses during the construction period and when the retail and leisure facilities open.
Equally, our Retail Operation teams draw on local resources wherever possible to support on-going maintenance and facilities up-keep.
Land Securities Retail Experience
3839
Shopping CentresLocation Property Name Area sq m (sq ft) Principal contact Phone no.
Aberdeen BonAccordQuarter 47,844 (515,000) KatherineArmstead 01413314409
Birmingham Bullring 110,000(1.2million) RobCallaghan 02070245414
Birmingham PriorySquare 26,013 (279,900) CharlesClarke 02070242318
Bristol CabotCircus 135,000 (1,453,000) RobCallaghan 02970245414
Cambridge Christ’sLane 7,282 (78,350) AndrewRawlings 02077472336
Cardiff StDavid’sShoppingCentre 39,735 (427,000) RobCallaghan 02070245414
Corby TownCentre/WillowPlace 68,740 (740,000) AndrewRawlings 02077472336
Exeter Princesshay 49,256 (530,000) LucyLilley 02070245488
Glasgow BuchananGalleries 57,600 (620,000) KatherineArmstead 01413314409
Harrogate VictoriaCentre 12,132 (130,600) GeraldJennings 01132615355
Leeds LeedsShoppingPlaza 53,670 (557,500) GeraldJennings 01132615355
Leeds WhiteRose 63,170 (680,000) JamesLarmuth 01133862177
Liverpool ClaytonSquare 16,553 (180,000) JamesLarmuth 01133862177
Liverpool StJohnsCentre 33,450 (360,000) JamesLarmuth 01133862177
Livingston TheCentre 88,720 (950,000) KatherineArmstead 01413314409
London LewishamCentre 34,523 (371,500) TomVenner 02070245196
London N1,Islington 13,006 (140,000) AilishChristian 02070245066
London Southside,Wandsworth 49,239 (530,000) AilishChristian 02070245066
London Shopstop,Clapham 4,170 (44,884) AilishChristian 02070245066
London StratfordShoppingCentre 31,224 (336,000) TomVenner 02070245196
London W12,ShepherdsBush 27,127 (291,900) AndrewRawlings 02077472336
Maidstone FremlinWalk 32,515 (350,000) AilishChristian 02070245066
Sunderland TheBridges 47,840 (515,000) GeraldJennings 01132615355
WelwynGrdnCityTheHowardCentre 22,296 (239,900) AndrewRawlings 02077472336
Worcester CathedralPlaza 19,463 (210,000) AndrewRawlings 02077472336
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Assets34
47
27
26
30
31
32
33
40
3529
46
45
42
43
4441
39
28
44
37
36
46
5
22
24
8
7
1
2
25
9
52
53
54 55
51
38
49
48
50
15
23
11
13 14
12
10
3
16-21
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
Retail ParksLocation Property Name Area sq m (sq ft) Principal contact Phone no.
Bexhill-On-Sea RavensideRetail&LeisurePark 24,131(259,750) SuziClay 02070245128
Blackpool BlackpoolRetailPark 12,782(137,583) SuziClay 02070245128
Bracknell ThePeelCentre 15,384(165,592) NickDuffield 02070245485
ChadwellHeath GoodmayesRetailPark 9,230 (99,000) SuziClay 02070245128
Chester ChesterRetailPark 13,944(150,100) HermioneMackrill 02070245486
Chester GreyhoundRetailPark 18,859(203,000) HermioneMackrill 02070245486
Chesterfield RavensideRetailPark 9,615(103,500) NickDuffield 02070245485
Derby MeteorCentre 16,920(182,130) JackBusby 02070245487
Dundee KingswayRetailPark 27,768(298,900) JackBusby 02070245487
Edmonton RavensideRetailPark 11,845(127,500) NickDuffield 02070245485
Gateshead TeamValleyRetailWorld 35,083(377,650) NickDuffield 02070245485
Liverpool AintreeRacecourseRetailPark 27,091(291,514) NickDuffield 02070245485
Livingston AlmondvaleRetail,South&West 35,284(379,800) NickDuffield 02070245485
MilfordHaven HavensheadRetailPark 6,910 (74,389) JackBusby 02070245487
Northampton NeneValleyRetailPark 13,657(147,000) HermioneMackrill 02070245486
Plymouth FriaryRetailPark 7,246 (78,000) JackBusby 02070245487
Poole CommerceCentre1 19,328(208,011) NickDuffield 02070245485
Swansea PontardulaisRoad 7,397 (79,625) NickDuffield 02070245485
Taplow BishopsCentre 7,925 (85,300) SuziClay 02070245128
Thanet WestwoodCross 44,129(475,000) HermioneMackrill 02070245486
WestThurrock LakesideRetailPark 35,000(376,778) HermioneMackrill 02070245486
Workington Derwent 13,991(150,600) JackBusby 02070245487
OutletsLocation Property Name Area sq m (sq ft) Principal contact Phone no.
Hatfield TheGalleria 29,729 (320,000) DeepanKhiroya 02070245436
Livingston DesignerOutletCentre 26,790 (288,300) DeepanKhiroya 02070245436
Portsmouth GunwharfQuays 39,484 (425,000) DeepanKhiroya 02070245436
Location Property Name Area sq m (sq ft) Principal contact Phone no. Opening
Cardiff StDavid’s 89,891 (967,500) LesterHampson 02077472337 Autumn2009
Glasgow BuchananGalleries 65,000 (700,000) NickDavis 02070245203 2013
Leeds TrinityLeeds 92,900(1,000,000) BobDeBarr 02070245470 2012
LiverpoolClaytonSquare 17,187 (185,000) NickDavis 02070245203 2009
LiverpoolStJohns 33,444 (360,000) NickDavis 02070245203 2013
South & Head Office 5 Strand, London, WC2N 5AF Reception: 020 7413 9000
North City Exchange, 11 Albion Street, Leeds, LS1 5ES Reception: 0113 261 5353
Scotland 120 Bath Street, Glasgow, G2 2EN Reception: 0141 331 4400
Developments
Land Securities Offices
A Land Securities centre contributes significantly to the economic vitality of a community. It drives employment and benefits local businesses during the construction period and when the retail and leisure facilities open.
Equally, our Retail Operation teams draw on local resources wherever possible to support on-going maintenance and facilities up-keep.
Land Securities Retail Experience
3839
Awards& Recognition. All our hard work is noticed.
The big thing about Land Securities is that we never stop trying to improve on what we’ve done before. We learn from the past. We find inspiration in what is happening today. And we apply innovation to our thinking so that tomorrow we can set new, even higher standards.
Admittedly, we take a certain pride in the awards we have received for our efforts over the years. However, what really makes us smile is recognising the success that we have helped achieve for our retail occupiers and the pleasure that so many thousands of people get every day when visiting our centres.
Retail Week Awards
2008 - Princesshay, Exeter
2005 - Whitefriars, Canterbury
Estates Gazette Awards
2008 - Property Marketing Awards
•MixedUseandRegeneration
•VictorLudorum
2006-PropertyCompanyoftheYear
2005 - Retail Company of the Year
The Global RLI Awards
2006-UKDeveloperoftheYear
Property Managers Association Award
2008 - Landlord of the Year
Retail and Leisure Property Awards
2006-DeveloperoftheYear
2006-BestRetailPark
(WestwoodCross)
2005 - Best New shopping centre
(Whitefriars,Canterbury)
BCSC Supreme Gold Awards
2008 - Cabot Circus, Bristol
2007 - Princesshay, Exeter
2006-CardinalPlace,SW1
2005 - Whitefriars, Canterbury
2004 - Bullring, Birmingham
BCSC Achieving Customer Excellence
2008 - Gunwharf Quays, Portsmouth
ICSC European Shopping Centre Awards
2007 - Princesshay, Exeter
2006-Whitefriars,Canterbury
Property Awards
2007 - Company of the Year
2007 - Developer of the Year
2006-CompanyoftheYear
2006-DeveloperoftheYear
2005 - Company of the Year
2005 - Developer of the Year
Excellent Rating
2009 - Livingston
2008 - Bristol
MAPIC EG Retail Awards International Shopping Centre of the Year
2008 - Cabot Circus, Bristol
Land Securities Retail Experience
Awards& Recognition. All our hard work is noticed.
The big thing about Land Securities is that we never stop trying to improve on what we’ve done before. We learn from the past. We find inspiration in what is happening today. And we apply innovation to our thinking so that tomorrow we can set new, even higher standards.
Admittedly, we take a certain pride in the awards we have received for our efforts over the years. However, what really makes us smile is recognising the success that we have helped achieve for our retail occupiers and the pleasure that so many thousands of people get every day when visiting our centres.
Retail Week Awards
2008 - Princesshay, Exeter
2005 - Whitefriars, Canterbury
Estates Gazette Awards
2008 - Property Marketing Awards
•MixedUseandRegeneration
•VictorLudorum
2006-PropertyCompanyoftheYear
2005 - Retail Company of the Year
The Global RLI Awards
2006-UKDeveloperoftheYear
Property Managers Association Award
2008 - Landlord of the Year
Retail and Leisure Property Awards
2006-DeveloperoftheYear
2006-BestRetailPark
(WestwoodCross)
2005 - Best New shopping centre
(Whitefriars,Canterbury)
BCSC Supreme Gold Awards
2008 - Cabot Circus, Bristol
2007 - Princesshay, Exeter
2006-CardinalPlace,SW1
2005 - Whitefriars, Canterbury
2004 - Bullring, Birmingham
BCSC Achieving Customer Excellence
2008 - Gunwharf Quays, Portsmouth
ICSC European Shopping Centre Awards
2007 - Princesshay, Exeter
2006-Whitefriars,Canterbury
Property Awards
2007 - Company of the Year
2007 - Developer of the Year
2006-CompanyoftheYear
2006-DeveloperoftheYear
2005 - Company of the Year
2005 - Developer of the Year
Excellent Rating
2009 - Livingston
2008 - Bristol
MAPIC EG Retail Awards International Shopping Centre of the Year
2008 - Cabot Circus, Bristol
Land Securities Retail Experience