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LAMINATE & VINYL Maintenance & Warranty Guide Laminate Flooring Preventative Maintenance ›› Routine cleaning requires just vacuuming without beater bar, dusting with a clean Microfiber “Dry” Mop Cloth, or Microfiber “Damp” Mop Cloth to prevent loose dirt or grit from scratching your floor’s finish. ›› Use non-staining walk-off mats by the entrance of all outside doorways. ›› Use a Professional Hard Surface Cleaner and a Microfiber mop cloth to remove foot marks and most stubborn dirt. Never use excessive amounts of water on your laminate floor, i.e. no wet mopping. ›› Limit the amount of daily cleaner to manufacturer’s specifi- cations. Excessive use of cleaner will lead to a residue build-up on your floor. ›› Never use scouring substances, abrasive cleaners, paste waxes or any floor polish. ›› Marks and stubborn stains can easily be removed with Acetone™ nail polish remover or other mild, solvents containing alcohol. ›› Felt pads should be affixed to the base of all furniture legs and drip trays should be placed underneath any planted pots. Movable furniture should be fitted with wide, rubber rollers. ›› Use caution when moving large appliances such as refrigerators, ranges, etc. ›› Hardened glue left over after your floor is installed can be removed with Acetone™ nail polish remover or special glue solvents. ›› Don’t use “mop-and-shine” products. They’ll leave a dull film. ›› Never wax or polish your floor. Residential Installation Warranty Avalon Flooring warrants all laminate labor for 12 years. Warranty Exclusions No warranty covers scratches or damages caused by negligence, accidents, abuse, misuse, exposure to extreme heat, water damage, insects, improper maintenance, improper alterations or modifications to the original manufactured floor, rental properties, inadequate protection from rolling furniture, topical spills or moisture that causes separation or bubbling of planks, or damage caused by pets. Manufacturer’s Warranties Avalon Flooring conveys all product-specific manufacturer warranties to the consumer. Please refer to the literature provided by the manufacturer for each product’s specific warranties. We make no claims or guarantees over and above those listed by the manufacturer.

LAMINATE & VINYL - Avalon Flooring · Vinyl Flooring Preventative Maintenance Warranty Exclusions Types of services covered under this warranty: for vinyl, seams that may gap, bubbles

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Page 1: LAMINATE & VINYL - Avalon Flooring · Vinyl Flooring Preventative Maintenance Warranty Exclusions Types of services covered under this warranty: for vinyl, seams that may gap, bubbles

LAMINATE& VINYL

Maintenance & Warranty GuideLaminate FlooringPreventative Maintenance›› Routine cleaning requires just vacuuming without beater

bar, dusting with a clean Microfiber “Dry” Mop Cloth, or Microfiber “Damp” Mop Cloth to prevent loose dirt or grit from scratching your floor’s finish.

›› Use non-staining walk-off mats by the entrance of all outside doorways.

›› Use a Professional Hard Surface Cleaner and a Microfiber mop cloth to remove foot marks and most stubborn dirt. Never use excessive amounts of water on your laminate floor, i.e. no wet mopping.

›› Limit the amount of daily cleaner to manufacturer’s specifi-cations. Excessive use of cleaner will lead to a residue build-up on your floor.

›› Never use scouring substances, abrasive cleaners, paste waxes or any floor polish.

›› Marks and stubborn stains can easily be removed with Acetone™ nail polish remover or other mild, solvents containing alcohol.

›› Felt pads should be affixed to the base of all furniture legs and drip trays should be placed underneath any planted pots. Movable furniture should be fitted with wide, rubber rollers.

›› Use caution when moving large appliances such as refrigerators, ranges, etc.

›› Hardened glue left over after your floor is installed can be removed with Acetone™ nail polish remover or special glue solvents.

›› Don’t use “mop-and-shine” products. They’ll leave a dull film.

›› Never wax or polish your floor.

Residential Installation WarrantyAvalon Flooring warrants all laminate labor for 12 years.

Warranty ExclusionsNo warranty covers scratches or damages caused by negligence, accidents, abuse, misuse, exposure to extreme heat, water damage, insects, improper maintenance, improper alterations or modifications to the original manufactured floor, rental properties, inadequate protection from rolling furniture, topical spills or moisture that causes separation or bubbling of planks, or damage caused by pets.

Manufacturer’s WarrantiesAvalon Flooring conveys all product-specific manufacturer warranties to the consumer.

Please refer to the literature provided by the manufacturer for each product’s specific warranties.

We make no claims or guarantees over and above those listed by the manufacturer.

Page 2: LAMINATE & VINYL - Avalon Flooring · Vinyl Flooring Preventative Maintenance Warranty Exclusions Types of services covered under this warranty: for vinyl, seams that may gap, bubbles

AREA RUGS& RUNNERS

Vinyl Flooring Preventative CareMake sure furniture legs have large surface, non-staining floor protectors. Replace small, narrow metal or dome-shaped glides with smooth, flat glides that are in flat contact with the floor. Glides should be equipped with self-adhesive felt pads to avoid scratching the surface of the floor. The pads should be checked periodically for grit and wear and replaced when necessary.

Heavy furniture or appliances that are not moved often should be equipped with flat, non-staining composition furniture casters or cups of appropriate size - available square from 1” to 2 5/8” and round from 1 3/8” to 1 5/8.”

Place mats at outside entrances to prevent dirt, grit and soil from being tracked onto your floor. Use 100% latex-backed mats, because some rubber-backed mats or carpets may permanently stain your floor.

To help prevent staining from asphalt tracking, we recommend the use of a latex-based driveway sealer.

Draw drapes and blinds during peak periods of strong sunlight. Resilient floors, like other home furnishing products, may discolor or fade when overexposed to the sun.

Heat-producing appliances such as a refrigerator or range, or hot air registers emitting a direct flow of heat in excess of 120° F, even intermittently, can scorch, burn, discolor or fade your floor. Cigarettes, matches and other very hot objects can also damage your floor.

Avoid wearing stiletto or spiked heels on your floor. These types of heels can indent or damage many types of floors.

Avoid furniture/chairs with wheels/casters. They will damage your vinyl floor.

Vinyl Flooring Regular CareSweep or vacuum regularly to remove dirt and grit that can abrade, dull or scratch your new floor. Do not use a vacuum with a beater brush, because it may damage the floor’s surface.

Wipe up spills promptly with a damp cloth or mop.

Wash your floor with a suitable resilient floor cleaner. (Refer to the warranty brochure for recommended cleaners)

Caution: Avoid one-step “mop and polish” products, dish washing liquids and oil-based cleaners. These may leave a residue which can attract dirt and dull your floor’s finish.

Avoid cleaners that contain abrasives or solvents which may permanently damage your floor.

The gloss level may change over time depending on the amount of traffic, care, and maintenance the floor receives. Refer to warranty brochure for approved polishing methods.

Vinyl FlooringPreventative Maintenance

Warranty ExclusionsTypes of services covered under this warranty: for vinyl, seams that may gap, bubbles that do not relax after 4 weeks and replacement or repair of loose transitions, molding, and/or cove base, for laminate, loose or gapping boards and replacement or repair of loose transitions or moldings.

Caution: Resilient flooring, like other types of smooth floors, can become slippery when wet.

Allow time for the floor to dry after washing. Immediately wipe up wet areas from spills or wet feet. Place mats at outside entrances to prevent water, snow or ice from being tracked onto your floor. Improper polishes or finishes can also cause slipperiness.

Manufacturer’s WarrantiesAvalon Flooring conveys all product-specific manufacturer warranties to the consumer.

Please refer to the literature provided by the manufacturer for each product’s specific warranties.

We make no claims or guarantees over and above those listed by the manufacturer.

Immediately after installation›› Protect and do not disturb the sealed seams on sheet

flooring for at least 16 hours after seam sealer application to ensure a proper seam bond.

›› Keep traffic to a minimum during the first 48 hoursto allow the adhesive to harden.

›› Furniture should not be placed on the floor until the adhesive and grout, if applicable, has had adequate time to dry (48 hours for grouted and at least 24 hours for all other products).

›› Always move heavy furniture and appliances with care to avoid gouging or tearing the floor. First, lay sheets of plywood or hardboard panels on the floor. Then roll, “walk” or slide these items on the sheets.

Do not push or pull appliances and heavy furniture without taking these precautions.

›› Wash your floor using a suitable resilient floor cleaner 48 hours after installation. (Refer to the warranty brochure for recommended cleaners)