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The Lake District’s Self-Catering Specialists

Lakelovers Cottage Owners Guide

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Page 1: Lakelovers Cottage Owners Guide

The Lake D i s t r ic t ’ s Se l f -Cater ing Specia l i s t s

Page 2: Lakelovers Cottage Owners Guide

A flexible managementservice and an outstandingreturn on your investment.Life’s a dream

Page 3: Lakelovers Cottage Owners Guide

Taking pride of place in the LakesHigh-quality holiday homes in the Lake District have been ourspecialism since 1977, and we’re keeping it that way. We’re passionate about the area, we know the market and theLake District offers a unique opportunity for holiday-home owners.You’ll value our local and professional experience from day one,even if your first step is the decision to look for a property to buy.We’ll explain the holiday letting market, and why certain properties are consistently successful. We can even arrange the financial advice that you need to make the right purchasehappen. If you own a property already, we’ll assess its potentialand explain how you can maximise rental return with simplechanges to facilities and furnishings. Over 34 years, we’ve fine-tuned our service to property owners, and worked hard toensure that holidaymaking tenants return year after year. We’re proud of the results; an unrivalled reputation and a portfolio of profitable holiday homes.

Dealing with experienced professionals, every step of the way.

When you’re ready to let your property, you’ll get to know the keymembers of our lettings team. They’ll tailor our managementservice to meet your individual needs, keep you informed andanswer any questions along the way. Our local sales team willget to know your property too. After all, it ’s their knowledge thatturns enquiries into successful lettings. We’ll assign a dedicatedcaretaker to manage housekeeping, keep a close eye onmaintenance and supervise every tenancy. Our service is flexible;you can stay involved or wash your hands of every last detailknowing that your property is in safe hands.

• We meet and greet every guest, for your reassurance.• We retain a damages and breakages deposit

for every occupancy.• At your request, we can take full responsibility for provision

of towels, cots, high-chairs and any other extras that will benefit your tenants.

Page 4: Lakelovers Cottage Owners Guide

Bringing your property the attention it deservesWe maintain outstanding levels of occupancy for our landlords. It ’s down to extensive, high-quality marketing and an unrivalledreputation in our field. Our high-profile offices in Windermere,Bowness, Ambleside and Keswick expose the Lakelovers brand tomillions of holidaymakers every year, whilst our advertisingcampaigns appear in national newspapers, magazines, tourismpublications and targeted seasonal promotions.

· We’re long-standing members of Cumbria Tourism, the region’sproactive tourist board.

· Every property on our books is inspected annually by VisitBritain,to achieve a minimum *** rating and nationwide recognition as a result.

We take great care in preparing bespoke marketing materials forevery new property, compiling quality imagery, detaileddescriptions and useful local information. Each holiday home iscolourfully displayed in our award-winning brochure andpresented on our website, drawing customers in with virtual toursand location tips.

· Lakelovers.co.uk receives 10’s of thousands of hits every year andwe continually invest to achieve high rankings on search enginessuch as Google.

· Every year, thousands of copies of our high-profile brochure arecirculated nationwide.

· Our portfolio is promoted on CottageLine.co.uk, the UK’sleading portal for quality self-catering accommodation.

Our trade stand

The Sunday Times

www.lakelovers.co.uk

Holiday brochure Holiday brochure property pages Lakelovers are proud to be the Lake District representatives of Cottageline

E-shot Google ranking

Page 5: Lakelovers Cottage Owners Guide

Ambleside, Rothay Holme Cottage let 51 weeks in 2010

Coniston, Foxgloves let 50 weeks in 2010

Grasmere, The Coach House let 52 weeks in 2010

Bowness, Foxdene Cottage let 52 weeks in 2010

Troutbeck, Butt Hill Cottagelet 49 weeks in 2010

Langdale, Pollys Cottagelet 50 weeks in 2010

Hawkshead, Longcroft Endlet 46 weeks in 2010

Elterwater, Gunpowder Cottage let 46 weeks in 2010

Windermere, Tower Cottage let 51weeks in 2010

A small selection of our portfolio,achieve the best possibleoccupancy results with Lakelovers...

Page 6: Lakelovers Cottage Owners Guide

Leaving the tricky stuff to usEven if you’re new to letting a property, you can avoid anyworry about the complexities of property law, insurance andsafety certification. As an agency, we constantly reviewchanges in legislation and keep up to date with ourlandlords’ obligations. We’ll advise you on insurance issues,take care of safety certification and ensure that you feelconfident about every aspect of your letting.

· If you already own a holiday home, or are consideringpurchasing an investment property, we would be pleased to share our professional experience and advice.

· Lakelovers are unquestionably the area's premier self-catering agency purely specialising in holiday letting in ourarea. We pride ourselves on not only achieving the bestresults but also maintaining the highest possible standardsand tailoring our services to meet your every need.

· Comprehensive management services with 24/7maintenance cover / cleaning and laundry services as well as an excellent list of reliable professional contractedservices for all those other 'bits & bobs' to help look after your home. We are here 365 days of every year to take the 'hassle' out of holiday letting your dream holiday home - so go on, call us today to discuss your property or your future property...

We’ve been doing this for a long time; let our experience put you at ease.

Ready to get started?

Give us a call, with no obligation. Tell us your plans, askquestions, or arrange for us to meet you at your property.You’ll realise why our service offers unbeatable value formoney and complete peace of mind.

Knowing you’vemade the rightdecisionLife’s a dream

Page 7: Lakelovers Cottage Owners Guide

High-quality holiday lets in the Lake Districthave been our specialism since 1977. Our success has proven that with over 8 million visitors a year, the Lake District offers a unique opportunity forholiday-home owners.

Share our local and professionalexperience from day one. We’ll advise youif you’re investing, and give your propertyunrivalled potential. We’ll send it straight tothe top of this competitive market.

Guaranteed for your property:· Assistance to ensure maximum rental income

· Bespoke sales materials based on localknowledge and market experience

· Prolific online marketing and nationwidepromotion via our award-winning, full colour brochures

· Dedicated caretaking, damageprotection and supervised handovers

· Optional housekeeping services andflexible maintenance terms

Viewing, buying or letting a holiday property?www.lakelovers.co.uk

Bowness officeBelmont House, Lake Road, Bowness-on-Windermere Cumbria LA23 3BJ

Bookings phone 015394 88855 Email [email protected]

www.lakelovers.co.uk

Knowing your holiday cottage is let by the bestLife’s a dream

Rothay Holme Cottage, one of many withinour portfolio,achieved 51weeks let in 2009and in 2010. Realise the best

Page 8: Lakelovers Cottage Owners Guide

General RequirementsChecklistA useful room by room list to help you setup and equip your property

Living Room

Comfortable seating for each person (includingchildren) stated as per occupancyOccasional table with coastersBooks, maps of the area, puzzles, playing cards and DVD’sLCD TV’s and DVD’sVisitors bookHeating, attractive electric fire for summer useIf an open fire is available, you will need tools to go with it, plus a spark guard, coal bucket and ash bucketLog basket if used

Dining Room

Table and chairs for each person, stated as peroccupancy in the brochure.Two tablecloths or place mats for each person, plus extra for hot dishes

Bathroom

Wash basinToiletBath or shower, or better still bothShaver pointA heated towel rail is a good idea, as very often in a small Lakeland cottage there is not enoughroom to put a heater in as well. Failing this a goodquality wooden towel rail is better than the cheap plastic ones (plastic tends to break easilycosting more over a period of time)Toilet brush and holderHooks on the backs of doors, for dressing gowns etcToilet paper holderSmall seat if at all possiblePlastic beaker for brushesCovered bin

Bedrooms

Beds with headboardsMan made fibre duvets (some people are allergic tofeathers) with a 13 or 13.5 Tog ratingTwo pillows, per person as stated in brochure (non-feather)One under pillowcase per pillow and one mattresscover per mattressTwo duvet covers per duvet and two matchingpillowcases per pillowTwo sheets per bed. It always looks so much better, if all the bedding and curtains where possible can be co-ordinatedAttractive bed throws help with first impressionsWardrobeCoat hangers (6 per person)MirrorDressing table where possible, or chest of drawersTable lights or over bed lightsHooks on door backsSmall bedroom chair, whenever possibleMetal wastepaper binLCD TV in master bedroom and/or separatebedrooms are a helpful selling feature

Kitchen

When setting up a new kitchen, please remember thatall kinds of different people will be using this facility. The kitchen is the one place in the house thatgets most use. When purchasing your main kitchenequipment (cooker, kettle etc), buy the best quality youcan and keep it simple so that it is easy to use and clean.If you are starting from scratch, please bear in mindthat built in appliances – a) look better b) are easier toclean c) generally take up less space.

Gas or electric cooker, with oven and grill, all cleanand functional. With an electric cooker werecommend you get a solid hob, not ceramic.Fridge/Freezer (separates or together)Dishwasher (increasingly important selling point!)Washer/DryerStorage space for crockeryCutlery box or divided drawerHygienic storage space for foodEasy to clean hygienic working spaceAppropriate levels of lighting with shades on all lightsAn opening window or approved ventilation systemA toasterCoffee percolatorElectric kettleA waste bin with a lidA fire blanket or fire extinguisher, suitable for kitchen firesAt least three pans with lids, small, medium andlarge, for up to 5 people. Extra and/or larger pans asneeded for more than 5 peopleFrying panStainless steel teapotMilk jugSugar basinButter dishPie dishTwo vegetable dishesMixing bowlFruit bowlColanderBread binToast rackCondiment setBread knifeBread chopping boardSharp vegetable/cooking knifeCan opener (good quality)Bottle opener or corkscrewCarving knife and forkPotato peelerWhiskGraterLadlePotato masherWooden cooking spoonOven roasting tinWater jugRolling pinTea strainerBaking tinMeasuring jugCarving (meat) dishTrayTwo tablecloths or one place mat per personHeat resistant mats for placing under hot dishes on the tableWashing up bowlDust pan and brushBiscuit/cake tinKitchen scissors

Broom/brushBucketClothes pegs – Clothes airerNotice board and pinsMicrowave oven (simple operation essential)Mop and bucket, the Vileda ones are ideal and aremuch more hygienic than the old fashioned mopsPlastic storage box with basic cleaning materialsSimple laminated instructions for appliances –prominently displayed.

One each per maximum advertised guest: In matching sets of pleasant appearance and in good condition. It is also a good idea to have a few spare in case of breakages:

Cup and saucerMugSide plateDinner plateDessert plateSoup/cereal bowlLarge and small knifeLarge and small forkDessert spoonSoup spoonTea spoonEgg cupsLarge glass tumblerSmall glass tumblerWine glassMilk bottle holder (for milkman)

General requirements

A very good quality vacuum cleaner withattachments plus spare bags. (This is really important as it encourages guests to keep yourhome clean and tidy)Sweeping brush for outside useCD/Hi-fiA washing machine and tumble dryer are an assetA dishwasher is a good selling pointA separate freezer is also an asset, especially when there are more than two people occupying a propertyAny waste paper bin must be metalTwo dustbins at least

Having everything you needLife’s a dream

Page 9: Lakelovers Cottage Owners Guide

Bowness officeBelmont House, Lake Road, Bowness-on-Windermere Cumbria LA23 3BJ

Ambleside officeLow Fold Car Park, Lake Road, Ambleside, Cumbria LA22 0DN

Bookings phone 015394 88855 Email [email protected]

Office & Accounts Phone 015394 88856 Fax 015394 88857

Websitewww.lakelovers.co.uk